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An online workshop hosted by Kirsty Sharman
How To Accelerate The Growth
Of Your Finance Business
Through Referrals
Finance Business
Kirsty Sharman
Entrepreneur & Founder
of Referral Factory 🚀
Who Am I?
500+
Brands
10
Years
Background in
performance
media, influencer
marketing, growth
hacking, and
referral marketing.


Barclays,
Lego,
Vodacom,
Microsoft,
PayPal,
Yoco,
And More!
Table of Contents
What Is A Referral Program?
How To Structure Your Own Referral Program For Success?
Q&A
Why Referral Programs Are So Popular In The Finance Sector?
Examples Of Using Referrals To Grow
Finance Businesses
How To Market Your Finance Referral Program?
LIVE WORKSHOP - How To Build Your Finance Referral Program
What Is A Referral Program?
83% of customers are willing to provide referrals,
yet only 29% of those customers actually do.
Paid Marketing
Referral Marketing
Referred leads are 2x
more likely to convert
than leads acquired
through paid
marketing channels.
Why Referral Programs Are So
Popular In The Finance Sector?
People trust
recommendations
CPL is
cheaper
Referred leads are
2x more likely
to convert
It's a
win-win
Examples Of Finance Businesses
Using Referrals To Grow
Tangerine PensionBee
What can we learn from Tangerine?


Tangerine rewarded new users with $50 when they opened a
Tangerine account via a friend’s Orange Key and a deposit of $250.
The messaging here is direct and transparency is on a high level
that’s why it incentivizes people to refer their friends.
What can we learn from PensionBee?


Referring users and their friends had a reward of £50 added to each
of their pensions when the friend transferred a pension to the app.
Offering an incentive increases the chances of a new user activation
and encourages friends to set up accounts to receive the reward.
Investor Weekend III Edition


32630 members brought >>> 18330 members
If users register for the Investor Weekend III Edition
program and refer their friends, they earn
points and have the chance to win fabulous prizes.
More referrals = more points = more chances to win.
Reeves Independent
Reeves Independent built a double-sided
referral program. If users refer their friends
to Reeves Independent, they both win
£100 Amazon gift card.
853 members brought >>> 325 members
Shecluded


Shecluded promoted its webinar through a referral
program by asking its users to share the webinar with
at least 5 women. If they do, they get access to all their
business planning tools.




677 members brought >>> 488 members
Tigger Finance
With Tigger Finance's referral program, users
refer their friends to subscribe to the presale.
If they do, they earn a 2% commission
in Tigger tokens. A referral program made
for lead generation.


449 members brought >>> 247 members
How To Structure Your Own
Referral Program For Success
A single-sided referral program is where the

person referring gets a reward (say $30). A

double-sided referral program is where the

person referring gets a reward (say $15). And

the person invited gets an incentive to convert

(say a $15 discount).
DOUBLE SIDED REFERRAL PROGRAMS
= MORE REFERRALS THAT CONVERT
Making it easy for your customers to refer their friends is
key to a successful finance referral program. Referring to
friends via Whatsapp or Text always drives better results
than referring to friends via Facebook or Twitter - this is
because one-to-one messages drive more
engagement than one-to-many does.
ENCOURAGE SHARING ON
DARK SOCIAL (ONE-TO-ONE)
Michael Brown
Online
REWARD IN YOUR OWN CURRENCY TO
DRIVE ACQUISITION + RETENTION
Revolut showcases a great example of this - Give your
friends £10 and you'll Get £10. You'll get £10 for the
successful referral action if your friend - signs up, adds
money via bank transfer or card, verifies identity, and
orders a physical card. And they will get £10 after their
first card payment is completed.
How To Market Your
Finance Referral Program?
Invite your customers to join
your finance referral program by putting
it in your staff's email signatures
Ask people to join your referral program on
social media, i.e. Linkedin #1 channel for
finance companies


Ask your happy customers, in an email
announcement, to spread the word
about your finance services!
Add your finance referral program widget
to your digital assets: website,
portal, etc.
Include your finance referral program
on your customer's monthly report
Add your referral program link
to your financial statements
www.referral-factory.com

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How To Accelerate The Growth Of Your Finance Business Through Referrals

  • 1. An online workshop hosted by Kirsty Sharman How To Accelerate The Growth Of Your Finance Business Through Referrals Finance Business
  • 2. Kirsty Sharman Entrepreneur & Founder of Referral Factory 🚀 Who Am I?
  • 3. 500+ Brands 10 Years Background in performance media, influencer marketing, growth hacking, and referral marketing. Barclays, Lego, Vodacom, Microsoft, PayPal, Yoco, And More!
  • 4. Table of Contents What Is A Referral Program? How To Structure Your Own Referral Program For Success? Q&A Why Referral Programs Are So Popular In The Finance Sector? Examples Of Using Referrals To Grow Finance Businesses How To Market Your Finance Referral Program? LIVE WORKSHOP - How To Build Your Finance Referral Program
  • 5. What Is A Referral Program?
  • 6. 83% of customers are willing to provide referrals, yet only 29% of those customers actually do.
  • 7. Paid Marketing Referral Marketing Referred leads are 2x more likely to convert than leads acquired through paid marketing channels.
  • 8. Why Referral Programs Are So Popular In The Finance Sector?
  • 9. People trust recommendations CPL is cheaper Referred leads are 2x more likely to convert It's a win-win
  • 10. Examples Of Finance Businesses Using Referrals To Grow
  • 11. Tangerine PensionBee What can we learn from Tangerine? Tangerine rewarded new users with $50 when they opened a Tangerine account via a friend’s Orange Key and a deposit of $250. The messaging here is direct and transparency is on a high level that’s why it incentivizes people to refer their friends. What can we learn from PensionBee? Referring users and their friends had a reward of £50 added to each of their pensions when the friend transferred a pension to the app. Offering an incentive increases the chances of a new user activation and encourages friends to set up accounts to receive the reward.
  • 12. Investor Weekend III Edition 32630 members brought >>> 18330 members If users register for the Investor Weekend III Edition program and refer their friends, they earn points and have the chance to win fabulous prizes. More referrals = more points = more chances to win.
  • 13. Reeves Independent Reeves Independent built a double-sided referral program. If users refer their friends to Reeves Independent, they both win £100 Amazon gift card. 853 members brought >>> 325 members
  • 14. Shecluded Shecluded promoted its webinar through a referral program by asking its users to share the webinar with at least 5 women. If they do, they get access to all their business planning tools. 677 members brought >>> 488 members
  • 15. Tigger Finance With Tigger Finance's referral program, users refer their friends to subscribe to the presale. If they do, they earn a 2% commission in Tigger tokens. A referral program made for lead generation. 449 members brought >>> 247 members
  • 16. How To Structure Your Own Referral Program For Success
  • 17. A single-sided referral program is where the person referring gets a reward (say $30). A double-sided referral program is where the person referring gets a reward (say $15). And the person invited gets an incentive to convert (say a $15 discount). DOUBLE SIDED REFERRAL PROGRAMS = MORE REFERRALS THAT CONVERT
  • 18. Making it easy for your customers to refer their friends is key to a successful finance referral program. Referring to friends via Whatsapp or Text always drives better results than referring to friends via Facebook or Twitter - this is because one-to-one messages drive more engagement than one-to-many does. ENCOURAGE SHARING ON DARK SOCIAL (ONE-TO-ONE) Michael Brown Online
  • 19. REWARD IN YOUR OWN CURRENCY TO DRIVE ACQUISITION + RETENTION Revolut showcases a great example of this - Give your friends £10 and you'll Get £10. You'll get £10 for the successful referral action if your friend - signs up, adds money via bank transfer or card, verifies identity, and orders a physical card. And they will get £10 after their first card payment is completed.
  • 20. How To Market Your Finance Referral Program?
  • 21. Invite your customers to join your finance referral program by putting it in your staff's email signatures Ask people to join your referral program on social media, i.e. Linkedin #1 channel for finance companies Ask your happy customers, in an email announcement, to spread the word about your finance services! Add your finance referral program widget to your digital assets: website, portal, etc. Include your finance referral program on your customer's monthly report Add your referral program link to your financial statements