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How do
Consumers
make
Purchasing
decisions?
.
people can
be
initiators,
influencers
, deciders,
buyers or
users
The buying decision process:
The five stage model
Information search
Evaluation of
alternatives
Purchase decision
Postpurchase
behaviour
Problem
Recognition
• Created by Rahul
Palamuru, CBIT, during an
internship by Prof. Sameer
Mathur, IIM Lucknow.
•www.IIMInternship.com
How do consumers make purchasing decisions
How do consumers make purchasing decisions

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How do consumers make purchasing decisions