Insight into one\'s own style of communication is difficult to achieve however, knowing this can highlight why some problems occur more with us than with others. Do you find that you end up following the plans of others? Or do you find that others resist your plans? This is a sample of assertiveness and self-esteem development for managers and leaders.
Isn’t it curious? We look at other people, envy them for looking so terribly perfect and wish we could trade places with them, while they consider us and think of the same thing. We're jealous of other people who themselves are jealous of us. We suffer from low self-regard, lack of assurance and lose hope in self-improvement and ever winning anyone over.
Work from home!
WoodWoork
https://cutt.ly/TzKlcxv
Ann Zuraw Answers Your Questions provides guidance on financial planning and the responsibilities of a financial planner. The document outlines steps for developing an understanding of a client's situation, identifying goals, designing a plan to meet goals, assisting with implementation, and periodic reviews. It encourages contacting Ann Zuraw for help and provides her contact information. The summary highlights the key aspects of the document, which is focused on Ann Zuraw's financial planning services and approach.
I just took this work style personality test. If you've worked with me, I want to hear your feedback.
Thank you Brad Herda for sharing the test with me. It is insightful and I'll use these results (as well as anything else I can get) to improve myself every day.
Workshop Slides from a custom program that I put together for a few clients of mine. With 4-5 generations at work, each with distinct psychographics, there is bound to be more conflict than in the past. This workshop equips managers and leaders to manage this conflict more effectively.
This document discusses communication barriers between men and women in the workplace and provides strategies to reduce them. It begins by outlining typical differences in male and female communication styles, such as women being more collaborative while men are more task-focused. It then analyzes four case studies that illustrate clashes between male and female styles regarding goals, expression of feelings, asking questions, and directness of language. The document concludes by offering advice on addressing additional barriers like interruptions and provides tips for effective non-verbal communication.
This document discusses personality colors and provides an overview of the four main colors according to Taylor Hartman's Color Code theory: Red, Blue, White, and Yellow. Each color has a core motive - power for Red, intimacy for Blue, peace for White, and fun for Yellow. The document describes the personalities, motivations, strengths, and challenges associated with each color. It also provides tips for effectively working with each color personality type. The purpose is to help the reader identify their own personality color in order to build self-awareness.
While stress cannot be completely eliminated, there are effective techniques to manage it. Stress can negatively impact physical and mental health, happiness, and life satisfaction. Common causes of stress include relationship problems, unexpected life changes, overwhelming jobs, unfulfilled expectations, fear, uncertainty, and poor eating habits. Stress management techniques include time management, addressing issues directly, taking breaks, avoiding multitasking, positive thinking, adequate sleep, deep breathing, listening to music, and meditation. Making lifestyle changes can help people live more stress-free lives.
Bounce: How to harness your resilience in a changing worldPortia Tung
Are you feeling stressed? Do you feel uncertain about the future? Everyday we find ourselves facing different challenges, accomplishing various tasks and constantly adapting.
As mankind has evolved, we've become more conscious and informed of who we are and how our minds work. Resilience, previously considered a personality trait, is now a vital modern-life skill which can be developed to help us better deal with everyday challenges as well as great adversity.
Join us to better understand how resilient you are and figure out how to become more resilient to overcome your next big challenge.
OBJECTIVES
- Understand what resilience is
- Strengthen your resilience by becoming conscious of how resilient you are
- Come up with ideas to become more resilient
Isn’t it curious? We look at other people, envy them for looking so terribly perfect and wish we could trade places with them, while they consider us and think of the same thing. We're jealous of other people who themselves are jealous of us. We suffer from low self-regard, lack of assurance and lose hope in self-improvement and ever winning anyone over.
Work from home!
WoodWoork
https://cutt.ly/TzKlcxv
Ann Zuraw Answers Your Questions provides guidance on financial planning and the responsibilities of a financial planner. The document outlines steps for developing an understanding of a client's situation, identifying goals, designing a plan to meet goals, assisting with implementation, and periodic reviews. It encourages contacting Ann Zuraw for help and provides her contact information. The summary highlights the key aspects of the document, which is focused on Ann Zuraw's financial planning services and approach.
I just took this work style personality test. If you've worked with me, I want to hear your feedback.
Thank you Brad Herda for sharing the test with me. It is insightful and I'll use these results (as well as anything else I can get) to improve myself every day.
Workshop Slides from a custom program that I put together for a few clients of mine. With 4-5 generations at work, each with distinct psychographics, there is bound to be more conflict than in the past. This workshop equips managers and leaders to manage this conflict more effectively.
This document discusses communication barriers between men and women in the workplace and provides strategies to reduce them. It begins by outlining typical differences in male and female communication styles, such as women being more collaborative while men are more task-focused. It then analyzes four case studies that illustrate clashes between male and female styles regarding goals, expression of feelings, asking questions, and directness of language. The document concludes by offering advice on addressing additional barriers like interruptions and provides tips for effective non-verbal communication.
This document discusses personality colors and provides an overview of the four main colors according to Taylor Hartman's Color Code theory: Red, Blue, White, and Yellow. Each color has a core motive - power for Red, intimacy for Blue, peace for White, and fun for Yellow. The document describes the personalities, motivations, strengths, and challenges associated with each color. It also provides tips for effectively working with each color personality type. The purpose is to help the reader identify their own personality color in order to build self-awareness.
While stress cannot be completely eliminated, there are effective techniques to manage it. Stress can negatively impact physical and mental health, happiness, and life satisfaction. Common causes of stress include relationship problems, unexpected life changes, overwhelming jobs, unfulfilled expectations, fear, uncertainty, and poor eating habits. Stress management techniques include time management, addressing issues directly, taking breaks, avoiding multitasking, positive thinking, adequate sleep, deep breathing, listening to music, and meditation. Making lifestyle changes can help people live more stress-free lives.
Bounce: How to harness your resilience in a changing worldPortia Tung
Are you feeling stressed? Do you feel uncertain about the future? Everyday we find ourselves facing different challenges, accomplishing various tasks and constantly adapting.
As mankind has evolved, we've become more conscious and informed of who we are and how our minds work. Resilience, previously considered a personality trait, is now a vital modern-life skill which can be developed to help us better deal with everyday challenges as well as great adversity.
Join us to better understand how resilient you are and figure out how to become more resilient to overcome your next big challenge.
OBJECTIVES
- Understand what resilience is
- Strengthen your resilience by becoming conscious of how resilient you are
- Come up with ideas to become more resilient
Obtenez tout le soutien et les conseils dont vous avez besoin pour réussir votre prospection. Ce livre est l'une des ressources les plus précieuses au monde lorsqu'il s'agit de développer vos techniques de prospection dans le marketing de réseau. Ce livre ci-dessous vous montrera exactement ce que vous devez faire pour enfin réussir avec votre entreprise.
Prospecting for Network Marketing Diamonds. Learn how to recognize, interest and attract the people who will become your biggest sellers. If you talk with the top income earners in network marketing, they'll all say that prospecting is the key to success.
The document discusses various topics related to motivation, including neuro-linguistic programming (NLP), anchors, limiting beliefs, Maslow's hierarchy of needs, and ideal days. It provides exercises for participants to reflect on their values, motivations, goals and how to use techniques like anchoring to improve confidence and achieve goals.
Bringing Out the Best in People discusses 10 ways to bring out the best in others. These include growing one's emotional intelligence, giving and earning trust and respect through sincerity and competence, having positive expectations of others, understanding others' needs, establishing high standards, creating a safe environment for failures, recognizing achievements, allowing for personal problems, and keeping one's own motivation high. The document provides explanations and examples for each strategy to effectively motivate teams and individuals.
The document discusses techniques for improving conversation skills when speaking with prospects. It emphasizes the importance of listening to feedback from trusted friends to identify areas for growth. It also recommends researching prospects to understand their motivations and tailor conversations accordingly. The document provides tips for maintaining confidence in challenging situations, such as avoiding negative influences, learning from past experiences, and focusing on strengths. Body language, word choice, and showing sincerity are identified as key aspects of conversing confidently.
This document discusses the effects of workplace gossip. It begins by defining gossip as conversations about other people's private lives. It then lists some potential positive effects of gossip, such as bonding with colleagues and learning about them without direct interaction. However, it also lists many negative effects, such as hurting one's reputation, wasting time, affecting work quality, and causing psychological stress. It notes that many organizations now recognize the ill effects of gossip and explicitly address acceptable behaviors and consequences in employee handbooks.
This document discusses 6 secrets to sales success for introverts. It analyzes traits commonly associated with introversion and argues that they can actually be strengths in a sales context. The 6 traits discussed are: 1) Enjoying thinking and planning internally, 2) Not giving out personal information readily, 3) Being seen as a good listener, 4) Having good eye contact when listening, 5) Losing energy at social events as time progresses, 6) Taking time to reflect before speaking if not very familiar with a subject. The document aims to encourage introverts that they can leverage their natural traits to succeed in sales instead of feeling they need to behave more like extroverts.
COVID-19: Heading Off Individual and Team DisruptionPaul Falcone
The COVID pandemic is triggering angst and fear, which sometimes translates into bullying individual behaviors or team breakdowns. Here's how to conduct individual and group interventions to help refocus and realign your staff by resetting performance and conduct expectations.
This document provides tips and sample responses for common interview questions. It recommends keeping responses brief, positive, and focused on skills relevant to the job. For questions about previous jobs, it advises acknowledging issues diplomatically without criticizing past employers. The goal is to highlight strengths, suitability for the role, and desire for a stable, long-term position with the company. Sample answers emphasize qualities like dependability, initiative, teamwork, and problem-solving abilities.
The document discusses focusing on personal growth and development rather than what one gains from a job or relationships. It emphasizes asking "What am I becoming?" instead of "What am I getting?". Asking this question leads one to learn new skills from their work, help others, and become a better person through continuous self-improvement. Consistently evaluating how one is developing as a person will create more chances to grow and contribute value to the world.
The document discusses focusing on personal growth and development rather than what one gains from a job or relationships. It emphasizes asking "What am I becoming?" instead of "What am I getting?". Asking this question leads one to learn new skills from their work, help others, and become a better person through continuous self-improvement. Consistently evaluating how one is developing as a person will create more chances to grow and contribute value to the world.
Top 10 firm interview questions with answersbrisbonrumain
In this file, you can ref interview materials for firm such as, firm situational interview, firm behavioral interview, firm phone interview, firm interview thank you letter, firm interview tips …
Communications and fundraising - an odd couple or the perfect relationship?CharityComms
The document summarizes a workshop on integrating communications and fundraising for charities. It discusses the benefits of integration, barriers to integration like cultural differences between teams, and strategies for improving integration, such as creating joint project teams and addressing interpersonal dynamics. Practical exercises are suggested to increase self-awareness and understanding between teams.
Need leads to conflict which in turn leads to politics.Human nature of leading gives another colour to politics ,which at times are so damaging that we must learn tact to manage the same and protect ourselves
Top 10 choral interview questions with answersanielrodd8
In this file, you can ref interview materials for choral such as, choral situational interview, choral behavioral interview, choral phone interview, choral interview thank you letter, choral interview tips …
Top 10 choir interview questions with answersanielrodd8
In this file, you can ref interview materials for choir such as, choir situational interview, choir behavioral interview, choir phone interview, choir interview thank you letter, choir interview tips …
In this file, you can ref interview materials for diet such as, diet situational interview, diet behavioral interview, diet phone interview, diet interview thank you letter, diet interview tips …
The document discusses key aspects of human relations and relationships. It covers:
- Humans are social beings who live in societies with traditions, rituals, values and laws.
- Each individual has a unique sense of self and self-awareness, which is important for effective communication, building empathy, and personal development.
- Good human relations are based on love, understanding, trust and caring, and are important for social and professional success.
- Several theories of human relations are described, emphasizing the importance of meeting social and motivational needs in organizations.
Obtenez tout le soutien et les conseils dont vous avez besoin pour réussir votre prospection. Ce livre est l'une des ressources les plus précieuses au monde lorsqu'il s'agit de développer vos techniques de prospection dans le marketing de réseau. Ce livre ci-dessous vous montrera exactement ce que vous devez faire pour enfin réussir avec votre entreprise.
Prospecting for Network Marketing Diamonds. Learn how to recognize, interest and attract the people who will become your biggest sellers. If you talk with the top income earners in network marketing, they'll all say that prospecting is the key to success.
The document discusses various topics related to motivation, including neuro-linguistic programming (NLP), anchors, limiting beliefs, Maslow's hierarchy of needs, and ideal days. It provides exercises for participants to reflect on their values, motivations, goals and how to use techniques like anchoring to improve confidence and achieve goals.
Bringing Out the Best in People discusses 10 ways to bring out the best in others. These include growing one's emotional intelligence, giving and earning trust and respect through sincerity and competence, having positive expectations of others, understanding others' needs, establishing high standards, creating a safe environment for failures, recognizing achievements, allowing for personal problems, and keeping one's own motivation high. The document provides explanations and examples for each strategy to effectively motivate teams and individuals.
The document discusses techniques for improving conversation skills when speaking with prospects. It emphasizes the importance of listening to feedback from trusted friends to identify areas for growth. It also recommends researching prospects to understand their motivations and tailor conversations accordingly. The document provides tips for maintaining confidence in challenging situations, such as avoiding negative influences, learning from past experiences, and focusing on strengths. Body language, word choice, and showing sincerity are identified as key aspects of conversing confidently.
This document discusses the effects of workplace gossip. It begins by defining gossip as conversations about other people's private lives. It then lists some potential positive effects of gossip, such as bonding with colleagues and learning about them without direct interaction. However, it also lists many negative effects, such as hurting one's reputation, wasting time, affecting work quality, and causing psychological stress. It notes that many organizations now recognize the ill effects of gossip and explicitly address acceptable behaviors and consequences in employee handbooks.
This document discusses 6 secrets to sales success for introverts. It analyzes traits commonly associated with introversion and argues that they can actually be strengths in a sales context. The 6 traits discussed are: 1) Enjoying thinking and planning internally, 2) Not giving out personal information readily, 3) Being seen as a good listener, 4) Having good eye contact when listening, 5) Losing energy at social events as time progresses, 6) Taking time to reflect before speaking if not very familiar with a subject. The document aims to encourage introverts that they can leverage their natural traits to succeed in sales instead of feeling they need to behave more like extroverts.
COVID-19: Heading Off Individual and Team DisruptionPaul Falcone
The COVID pandemic is triggering angst and fear, which sometimes translates into bullying individual behaviors or team breakdowns. Here's how to conduct individual and group interventions to help refocus and realign your staff by resetting performance and conduct expectations.
This document provides tips and sample responses for common interview questions. It recommends keeping responses brief, positive, and focused on skills relevant to the job. For questions about previous jobs, it advises acknowledging issues diplomatically without criticizing past employers. The goal is to highlight strengths, suitability for the role, and desire for a stable, long-term position with the company. Sample answers emphasize qualities like dependability, initiative, teamwork, and problem-solving abilities.
The document discusses focusing on personal growth and development rather than what one gains from a job or relationships. It emphasizes asking "What am I becoming?" instead of "What am I getting?". Asking this question leads one to learn new skills from their work, help others, and become a better person through continuous self-improvement. Consistently evaluating how one is developing as a person will create more chances to grow and contribute value to the world.
The document discusses focusing on personal growth and development rather than what one gains from a job or relationships. It emphasizes asking "What am I becoming?" instead of "What am I getting?". Asking this question leads one to learn new skills from their work, help others, and become a better person through continuous self-improvement. Consistently evaluating how one is developing as a person will create more chances to grow and contribute value to the world.
Top 10 firm interview questions with answersbrisbonrumain
In this file, you can ref interview materials for firm such as, firm situational interview, firm behavioral interview, firm phone interview, firm interview thank you letter, firm interview tips …
Communications and fundraising - an odd couple or the perfect relationship?CharityComms
The document summarizes a workshop on integrating communications and fundraising for charities. It discusses the benefits of integration, barriers to integration like cultural differences between teams, and strategies for improving integration, such as creating joint project teams and addressing interpersonal dynamics. Practical exercises are suggested to increase self-awareness and understanding between teams.
Need leads to conflict which in turn leads to politics.Human nature of leading gives another colour to politics ,which at times are so damaging that we must learn tact to manage the same and protect ourselves
Top 10 choral interview questions with answersanielrodd8
In this file, you can ref interview materials for choral such as, choral situational interview, choral behavioral interview, choral phone interview, choral interview thank you letter, choral interview tips …
Top 10 choir interview questions with answersanielrodd8
In this file, you can ref interview materials for choir such as, choir situational interview, choir behavioral interview, choir phone interview, choir interview thank you letter, choir interview tips …
In this file, you can ref interview materials for diet such as, diet situational interview, diet behavioral interview, diet phone interview, diet interview thank you letter, diet interview tips …
The document discusses key aspects of human relations and relationships. It covers:
- Humans are social beings who live in societies with traditions, rituals, values and laws.
- Each individual has a unique sense of self and self-awareness, which is important for effective communication, building empathy, and personal development.
- Good human relations are based on love, understanding, trust and caring, and are important for social and professional success.
- Several theories of human relations are described, emphasizing the importance of meeting social and motivational needs in organizations.
Top 10 disaster recovery interview questions with answers
How assertive are you?
1. Building Great Relationships! Pt 1: Assertiveness & Self-Esteem (a sample only) all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
2. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Great relationships, like great careers, do not happen by themselves. Assertiveness and good self-esteem are necessary building blocks, alongside others!
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4. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
5. Assertiveness is linked to healthy self-esteem. They are equally important for good communication. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
6. ..Assertiveness is distinguished from aggression and passivity . It’s about how people deal with personal boundaries - their own and those of other people. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
7. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Outcomes change drastically depending upon the style adopted – it can be the difference between prosperity and decline.
8. “ A person communicates assertively by not being afraid to speak his or her mind or trying to influence others, but doing so in a way that respects the personal boundaries of others. They are also willing to defend themselves against aggressive incursions.” ( Wikipedia ) all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
9. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
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11. Self-Knowledge all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
12. Does your assertiveness differ between home and work? all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
13. Self-Knowledge all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
14. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick an important role model that you have learned from: - 1 from work. - 1 from your personal life or in the public domain.
15. Questions all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 1. What is it that you most admire about them? 2. What can you emulate from them?
16. “ If you know yourself and know your enemy you need not fear a thousand battles.” (Sun Tzu, The Art of War, c.300BC) all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
17. Discuss all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick the person on either side of you to discuss these influential role models and explore how to learn from them together.
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19. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Now Then!
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22. To decide where you have more difficulty with being assertive, look at the situations on the next page and make note of the ones when you have problems. Note where and with whom these arise: at home, at work, with elders or superiors, with friends, in social situations or in dealing with the day-to-day matters such as shopping, doctors' appointments, parents' meetings, loan applications, etc. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
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24. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick the one that seems to recur in your life that you find difficult to believe in (at work or home). Discuss with your break out partner how you usually respond and then how you could respond differently. Role-play this with your break out partner.
25. Now mark with an ‘x’ where you consider yourself to be on the following assertiveness scales: all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Passive Assertive Aggressive A . Work Passive Assertive Aggressive B . Home
26. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 “ In today’s complex and fast-moving environment, what we need even more than foresight or hindsight is insight.”
27. Give this one to a close colleague, friend or loved one. Ask them to mark with an ‘x’ where they consider you to be on the same assertiveness scales: all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Passive Assertive Aggressive A . Work Passive Assertive Aggressive B . Home
28. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Don’t push my buttons!
29. We all have preferred styles for different situations - passive with loved ones and assertive at work for example; or aggressive/sullen with certain people who just “push my buttons”. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
30. Think of a time within the last 12 months where you felt your buttons being pushed. How did you react to this? (circle one): got angry / got stroppy / went silent / withdrew / explained reasonably to the person(s) how you felt / questioned yourself - maybe you were just tired or being unreasonable / dismissed the other person from your mind / other all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
31. Think of 2 people that you admire or are admired by many e.g. spiritual or thought leaders. Or they might be your role models previously identified. How would they respond to the same situation? all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
32. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 A. Break out in pairs to discuss why your reactions differ from others. B. Role-play having your buttons pushed and responding differently.
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35. It would be nice to always be assertive and to get what we want, but we live in a world with other people, all of whom have their own needs, desires and wants. It is not always possible or appropriate to be assertive. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
36. Passive and Aggressive behaviours are not necessarily bad. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
37. Finding out that a subordinate’s poor performance at work relates to their suffering from chronic stress or because of a severely ill loved one, for example, needs a more passive approach. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
38. Hearing a subordinate make racist or sexist jokes requires a more aggressive approach, with the threat of dismissal if repeated. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
39. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
40. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #1
41. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Have a positive outlook on life and a sense of your own self worth but be clear about your rights and responsibilities.
42. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #2
43. Constantly striving to live up to some unattainable ideal will only make you feel inadequate, and get in the way of your real goals. Real success takes many forms. If, as a child, you were regularly criticised at home or at school, you may doubt your value as a human being and have a negative perspective. Women in particular are vulnerable to a negative self-image because of media pressures on them to be perfect: have the perfect weight, perfect skin, perfect hair, etc. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
44. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #3
45. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Make a list of the ten things you like most about your home and your work. This will put you on the road to training yourself to look for the positive aspects in your life as it is now.
46. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #4
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48. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #5
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50. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #6
51. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Constructive criticism is designed to help and not undermine you; it is specific, not just about “you”. Recognise constructive criticism and use it to grow!
52. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 This forms only part of a training & coaching module for developing assertiveness and self-esteem. It is available in full or as part of Emotional Intelligence for Leaders learning and development.
53. Thank you for visiting all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 “ Each morning we are born again.” (Buddha)
54. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 [email_address] www.harleymindmatters.com [email_address] www.psipartnerships.com