This document discusses key performance indicators (KPIs) for hotel laundry attendants. It provides steps for creating KPIs, including defining objectives, identifying key result areas and tasks, and determining how to measure results. The document cautions that KPIs should be clearly linked to strategy and empower employees. It also lists different types of KPIs such as process, input, output, leading, and lagging KPIs. The document recommends visiting an external website for more KPI materials related to hotel laundry attendants.