This document is a 3 page curriculum vitae for Hossam Reda Saad Abd El-Salam. It includes personal details such as his address, date of birth, and contact information. It outlines his education history including a BSc in Mechanical Power Engineering from Mansoura University in 2012. It also lists his extensive work experience since 2013 as a service manager, trainer, and team leader at Al Nasr Service Center working with Toyota, Daihatsu, Skoda and SsangYong vehicles. It provides a detailed account of his various technical certifications and courses taken with Toyota Egypt, Skoda Artoc, and other organizations.

1. Page 1 of 3
Curriculum Vitae
Hossam Reda Saad Abd El-Salam
Personal data
 Address : El-Mansoura, Dakahlia, Egypt.
 Mobile : (+20)01061203334 - (+20)01112717817.
 Mail : Hossam.hrsa@gmail.com.
 Date of Birth : 15 May, 1990.
 Gender : Male.
 Nationality : Egyptian.
 Marital Status : Single.
 Military Service : Exempted.
Mission
Be one of the pioneers in my career and add value to my organization.
Career Objectives
Seeking a position in a reputable, competitive, and progressive organization
where there would be an extensive opportunity to improve qualifications, develop
skills, get more experience and be professional.
Education
 Certified Toyota technical instructor for Toyota Technician, 2016.
 Certified Senior New TSA21 (Toyota Service Advisor), 2015.
 Certified Toyota (Diagnosis Master Technician – Diagnosis (Engine –
Electrical – Chassis) - Toyota Pro Technician - Toyota Technician), 2015.
 BSc in Mechanical Power Engineering,Mansoura University,June 2012.
 Grade: Good.
 Graduation Project :
 Name: Design of HVAC & Firefighting systems using HAP & TACO software.
 Experimental Work: Ice Maker.
 Description: The device designed & manufactured by Limited qualification.
 Grade: Excellent.
Courses
Sales & Management sector :
 Communication module Skills (Dr. Dina Ismail). (Dec 2016)
 Sales Skills Course (Dr. Dina Ismail). (Dec 2016)
 Strategic management & planning (Dr. Dina Ismail). ( Oct 2016)
 Creative problem Solving (Dr. Dina Ismail). ( Oct 2016)
 Professional Selling Skills (Dr Ashraf Baddour). (Jul 2016)
 Professional Management Skills (Dr Ashraf Baddour). (May 2016)
Toyota Egypt sector :
 GR Section Heads management Skills Workshop. (Jul 2016)
 Toyota Technician Instructor course for Training Advisor. (Feb 2016)
 Complaint Handling Seminar for Service Manager. (Nov 2015)
 Practical Toyota Pro Technician part 2 for Technical Advisor. (Sep 2015)
 Senior New TSA21 (Toyota Service Advisor). (Jun 2015)
 A/T (Automatic Transaxle) & ECT (Electronic Controlled Transaxle). (May 2015)
 Practical Toyota Pro Technician part 1 for Technical Advisor. (Apr 2015)

2. Page 2 of 3
 Toyota CVT (Continuously Variable Transmission) Training. (Mar 2015)
 Toyota Pro Technician (Electrical) for Team Leader. (May 2014)
 Fundamentals of Electricity & Electronics for Team Leader. (Apr 2014)
 Toyota Pro Technician (Engine) for Team Leader. (Jan 2014)
 Toyota Basic Technical Knowledge Course for CR. (Apr 2013)
Skoda Artoc sector :
 Warranty Training (Handbook, Warranty processing, Warranty audit). (Sep 2015)
 Solving of Technical Problem with (Czech Skoda team). (Mar 2015)
 Warranty Training and periodical audit. (Feb 2015)
 Warranty Training and year audit results. (Oct 2014)
 API session (Application Program Interface). (Sep 2014)
 Warranty Work Enhancing Session. (Sep 2014)
 Air Condition Technical Training. (May 2014)
 Executive warranty training. (May 2014)
 Warranty Procedure Declaration Training. (Dec 2013)
 DSG (Dual Clutch Gearbox). (Nov 2013)
Daihatsu Misr - Abdul Latif Jameel sector :
 Daihatsu Body & Paint Estimation. (Mar 2014)
 Daihatsu Service Advisor – level (1). (Apr 2013)
Sikkens sector :
 Sikkens color matching. (Jul 2016)
Other Courses sector (Before Work ) :
 Ministry of Industry & Foreign Trade – PVTD & ITC :
1- Fundamental of Mechanics of Gasoline & Diesel Engines.
2- Fundamental of Electric.
3- Electronic Fuel Injection System.
4- Automatic Gear Box.
5- Anti-Lock Brake System (ABS).
6- Air-Conditioning System.
(Dec 2012)
 Ministry of Industry & Foreign Trade – PVTD & ITC :
1- Fundamental of Mechanics of Diesel Engines.
2- Fundamental of operation and maintenance of pumps.
3- Fundamental of hydraulic circuits.
(Sep 2011)
 Business Writing Skills. (May 2012)
 HAP – (Hourly Analysis Program). (Jan 2012)
 TACO – (Program of design the chilled water system in central air
conditioning).
(Feb 2012)
 AutoCAD (2D). (Aug 2008)
 English level III from International British Institute. (Sep 2007)
Work Experience
 Working in Al Nasr Service Center (Toyota, Daihatsu, Skoda and
SsangYong) Since Mar 2013 :
 Service Manager. (12 months)
 Trainer. (3 months)
 Technical support & Warranty Supervisor. (15 months)
 Team leader (Body, Paint, Electricity and Mechanical workshop).(12 months)
 Service Advisor. (6 months)
 Training as an Executive Mechanical Engineer in Aga Water Desalination Plant
Engineering supervision of electromechanical installations (Filters -

3. Page 3 of 3
Sedimentation and Flocculation basins - The Dirty water and Filtered water
pumps - Chemicals and Chlorine Buildings). (Jan 2013)
 Short training in factory of manufacture air conditioners (E-GAT). (Apr 2012)
 Training in Talkha Electricity Production Company (Combined Cycle Power Plant
- Gas Turbine & Steam Turbine & Electricity & control). (Aug 2011)
 Training in Egypt Air (Maintenance & Technical works). (Aug 2010)
 General Information
 Member of the Egyptian Syndicate of Engineers.
 Member of the Federation of Arab Engineers.
 Member of the Student Union College of Engineering (2012).
 Senior member of the campaign support of Dr. Abdel Moneim Abul Fotouh
president of Egypt (2012).
 Possession of a driver's license.
Skills
 Language Skills & Computer Skills
 Arabic : Mother tongue
 English : Very Good
 Use all applications of Microsoft Office package.
(Especially Windows XP, 7, 8, Excel, Word, and Outlook).
 Computer maintenance and managing electronic components.
 Personality Key
 Very good in the Administrative and Financial Affairs.
 Ability to work under pressure.
 Excellent team worker (either team leader or member).
 Totally committed to any work requirement unconditionally.
 Self-studying and self-starting ability.
 Ambitious, creative and possess excellent presentation skills.
 High communication skills and self-confidence.
 Good listening and very good speaking.
References
 Mr Wael El zuhairy Al- Nasr CEO.
 Eng Mohamed Lotfy Toyota Egypt Training Manager.
 Mr Saleh Osman Toyota Egypt Senior technical instructor.
 Dr. Dina Ismail Instructor and Trainer at Egyptian Banking Institute.
 Dr Ashraf Baddour Former HR & Administration Director and Trainer.
 Dr. Ahmed Abdel-Salam Professors at the Faculty of Engineering, Mansoura
University.
 All References and Certificates can be provided when requested.