Hospitality Management Question Paper should be double spaced Please Use APA format, 2 pages minimum 550 word and min 2 refrence Due on Tuesday 9AM 6/2/15 Case Study ABC Management Company: Organizing for Mid-Range Service ABC Management currently oversees the operation of ten very large, independent, world-class hotels. These hotels are located throughout the Midwest, and each targets business travelers as its primary market. All the properties are doing well and the owners are more than satisfied with the ability of the management company to meet their profit requirements. The president of ABC Management attributes much of the company’s success to the efficiencies gained by managing hotels of similar size and service levels. The owners of one hotel currently operated by ABC Management recently approached the company about managing three mid-range service properties. These properties are located in Midwest suburban areas and cater to the business traveler. All three hotels are chain-affiliated. The hotels range in size from 350 to 450 rooms and have limited meeting room facilities. Each hotel has a single dining room that provides breakfast, lunch, and dinner. Room service is also available. Discussion Questions 1. List some of the important organizational and service factors that the executives of ABC Management should consider before responding to the owners of the three mid-range service properties. 2. Create an organization chart that ABC Management could use to identify management positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each management position’s primary responsibilities. 3. Create an organization chart that ABC Management could use to identify front office positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each front office position’s primary responsibilities. Reference Balivet, Bittner, Johnson, Purvis, Raber (1998). Case Studies in Lodging Management. Lansing, MI: Educational Institute of the American Hotel & Lodging Association. .

1. Hospitality Management Question
Paper should be double spaced
Please Use APA format, 2 pages minimum 550 word and min 2
refrence
Due on Tuesday 9AM 6/2/15
Case Study ABC Management Company: Organizing for Mid-
Range Service
ABC Management currently oversees the operation of ten very
large, independent, world-class hotels. These hotels are located
throughout the Midwest, and each targets business travelers as
its primary market. All the properties are doing well and the
owners are more than satisfied with the ability of the
management company to meet their profit requirements. The
president of ABC Management attributes much of the
company’s success to the efficiencies gained by managing
hotels of similar size and service levels.
The owners of one hotel currently operated by ABC
Management recently approached the company about managing
three mid-range service properties. These properties are located
in Midwest suburban areas and cater to the business traveler.
All three hotels are chain-affiliated. The hotels range in size
from 350 to 450 rooms and have limited meeting room
facilities. Each hotel has a single dining room that provides
breakfast, lunch, and dinner. Room service is also available.
Discussion Questions
1. List some of the important organizational and service factors
that the executives of ABC Management should consider before

2. responding to the owners of the three mid-range service
properties.
2. Create an organization chart that ABC Management could use
to identify management positions for the operation of a 450-
room, mid-range service hotel. Aside of the organization chart,
briefly describe each management position’s primary
responsibilities.
3. Create an organization chart that ABC Management could use
to identify front office positions for the operation of a 450-
room, mid-range service hotel. Aside of the organization chart,
briefly describe each front office position’s primary
responsibilities.
Reference
Balivet, Bittner, Johnson, Purvis, Raber (1998). Case Studies in
Lodging Management.
Lansing, MI: Educational Institute of the American Hotel
& Lodging Association.