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Holland America Line - CRM Dashboard Sample
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Holland America Line - CRM Dashboard Sample
1.
© 2005. Targetbase® 1
Hawaii - Voyage Hawaii - Fall Hawaii - Holiday Hawaii - Volume Campaign Hawaii - Voyage Hawaii - Holiday Hawaii - Fall Hawaii - Volume Hawaii Voyage Hawaii Fall Hawaii Holiday Campaign Hawaii - Voyage Hawaii - Holiday Hawaii - Fall Hawaii - Volume Hawaii Voyage Hawaii Holiday Hawaii Fall Hawaii Goldmine Hawaii Goldmine 0 500 1,000 1,500 2,000 2,500 3,000 3,500 Europe Digest Europe Gatefold Self Mailer Europe Suites Pcard Europe Suites Triple Pcard Baltic Select State Dbl Pcard Bookings Europe January '05 - March '05 Single Product Mailings Dimensions Time Frame Key Measures Bookings Conversion Revenue Customers Month-To-Date Quarter-To-Date Year-To-Date Start Month / End Month Campaigns Products Mailing Type Customer Segment etc Output Multi-dimensional Analytics Dashboard
2.
© 2005. Targetbase® 2 Time-based
View of Specific Product by Segment Masked for Client Confidentiality
3.
© 2005. Targetbase® 3 Results
of Promoted Itineraries Masked for Client Confidentiality
4.
© 2005. Targetbase® 4 Example: Overall
Mailing Performance over Selected Time Period Key Measure: Conversion First Dimension: All Campaigns for Last 3 Months Second Dimension: N/A Masked for Client Confidentiality
5.
© 2005. Targetbase® 5 Example: Review
Passengers Booked for the same Select Campaigns Key Measure: Bookings First Dimension: Select Campaigns Second Dimension: By Segment Masked for Client Confidentiality
6.
© 2005. Targetbase® 6 Example: Comparison
of Effectiveness of Different Mailing Formats Key Measure: Conversion First Dimension: Formats Second Dimension: N/A Masked for Client Confidentiality