Hi Frank, I really need this assignment today at 11:45PM easter. Read through the syllabus below, then think about these questions: What learning objectives are most relevant to you and why? What skills or competencies are you excited about acquiring as a result of this course and what do you hope to do with them? Which topic are you least excited about and why? In one to two pages (250 - 400 words) respond to the prompts above and add any other comments or questions that you may have about the course. RICHARD M. FAIRBANKS SCHOOL OF PUBLIC HEALTH FALL 2016 COURSE TITLE: Operations Management and Quality Improvement in Healthcare COURSE NUMBER: PBHL H345 COURSE DESCRIPTION This course provides an overview of healthcare operations management with an emphasis on quality improvement. Several process improvement methodologies and tools will be presented and applied to actual hospital operations management issues. In addition, learners will complete a personal process improvement project. BSHSM PROGRAM COMPETENCIES ADDRESSED IN THIS COURSE: 1. Communicate effectively with diverse stakeholders, including public health and health care professionals, individually and in group settings using verbal, written, and electronic modes of communication 2. Use statistical and other quantitative analysis tools and techniques to understand issues and problems in health care organizations and systems. 6. Participate in developing and implementing plans and policies to improve the delivery of health services.   7. Work individually and within a team-setting by applying organizational knowledge and leadership skills.   8. Recognize and demonstrate sensitivity to diverse points of view. 9. Seek principled solutions to health services delivery issues. IUPUI PRICIPALS OF UNDERGRADUATE LEARNING (PULs). (** Indicates major PUL for this course) Core Communication and Quantitative Skills Critial Thinking** Learners will understand and remember how management science and process improvement developed and why they are important for future healthcare leaders. Learners will evaluate which principles, skills, and tools learned in class should be applied to a personal process improvement project. Learners will analyze and evaluate data and information in order to understand major work flows in healthcare organizations. Learners will evaluate which data is relevant, what graphic representation is most useful, and will create appropriate graphs. Learners will create a plan, implement it, analyze the data, create graphic representations, and evaluate the results in order to improve process es. Integration and Application of Knowledge Intellectual Depth, Breadth, and Adaptiveness Values and Ethics LEARNING OBJECTIVES 1. Learners will understand and remember how management science and process improvement developed and why they are important knowledge bases for future healthcare leaders. 2. Learners will understand th.

1. Hi Frank,
I really need this assignment today at 11:45PM easter.
Read through the syllabus below, then think about these
questions:
What learning objectives are most relevant to you and why?
What skills or competencies are you excited about acquiring as
a result of this course and what do you hope to do with them?
Which topic are you least excited about and why?
In one to two pages (250 - 400 words) respond to the prompts
above and add any other comments or questions that you may
have about the course.
RICHARD M. FAIRBANKS SCHOOL OF PUBLIC HEALTH
FALL 2016
COURSE TITLE:
Operations Management and Quality Improvement in Healthcare
COURSE NUMBER:
PBHL H345

2. COURSE DESCRIPTION
This course provides an overview of healthcare operations
management with an emphasis on quality improvement.
Several process improvement methodologies and tools will be
presented and applied to actual hospital operations management
issues.
In addition, learners will complete a personal process
improvement project.
BSHSM PROGRAM COMPETENCIES ADDRESSED IN THIS
COURSE:
1. Communicate effectively with diverse stakeholders, including
public health and health care professionals, individually and in
group settings using verbal, written, and electronic modes of
communication
2. Use statistical and other quantitative analysis tools and
techniques to understand issues and problems in health care
organizations and systems.

3. 6. Participate in developing and implementing plans and
policies to improve the delivery of health services.
7. Work individually and within a team-setting by applying
organizational knowledge and leadership skills.
8.
Recognize and demonstrate sensitivity to diverse points of view.
9.
Seek principled solutions to health services delivery issues.
IUPUI PRICIPALS OF UNDERGRADUATE LEARNING
(PULs).
(** Indicates major PUL for this course)
Core Communication and Quantitative Skills
Critial Thinking**
Learners will understand and remember how management
science and process improvement developed and why they are
important for future healthcare leaders.
Learners will evaluate which principles, skills, and tools
learned in class should be applied to a personal process
improvement project.
Learners will analyze and evaluate data and information in

4. order to understand major work flows in healthcare
organizations.
Learners will evaluate which data is relevant, what graphic
representation is most useful, and will create appropriate
graphs.
Learners will create a plan, implement it, analyze the data,
create graphic representations, and evaluate the results in order
to improve process
es.
Integration and Application of Knowledge
Intellectual Depth, Breadth, and Adaptiveness
Values and Ethics
LEARNING OBJECTIVES
1.
Learners will understand and remember how management
science and process improvement developed and why they are
important knowledge bases for future healthcare leaders.
2.
Learners will understand the tasks and purpose of project
management and be able to compare and contrast it with the
tasks and purpose of process improvement.
3.

5. Learners will understand and remember at least three process
improvement methodologies, be able to evaluate which
methodology would be most effective in a given situation, and
be able to apply the methodology appropriately.
4.
Learners will evaluate which principles, skills, and tools
learned in class should be applied to a personal process
improvement project.
5.
Learners will analyze and evaluate data and information in
order to understand major work flows in healthcare
organizations including patient flow, scheduling and capacity
management, and supply chain management.
6.
Learners will create a plan, implement it, analyze the data,
create graphic representations, and evaluate the results in order
to improve a process.
REQUIRED OR SUGGESTED TEXT AND/OR READINGS
Required Text:
McLaughlin, D.B. & Olson, J.R.

6. 2012.
Healthcare Operations Management.
2
nd
ed.
Chicago:
AUPHA/HAP.
ISBN-13:
978-156793444-1
EVALUATION AND GRADING SCALE

7. Letter Grade
A+
A
A-
Percent Value
97-100
93-96
90-92
Letter Grade
B+
B
B-
Percent Value
87-89
83-86
80-82
Letter Grade
C+
C
C-
Percent Value
77-79
73-76
70-72

8. Letter Grade
D+
D
D-
Percent Value
67-69
63-66
60-62
Letter Grade
F
Percent Value
0-59
DELIVERABLES:
DUE DATE
ITEM
POINTS
1/16
#1
SIPOC Diagram - General
50
1/16
#2

9. Syllabus Review – Reflection #1
50
1/28
#3
SIPOC Diagram - for your Project
50
2/4
#4
Opportunity Statement & KQC
100
2/11
#5
Flow Chart & Ishikawa (Fish) Diagram
100
2/25
#7
Complete Mid-Term Study Guide
50
2/27
MID-TERM EXAM
100
FINAL PRESENTATION - CONTENT
100
W 4/19
M 4/24
W 4/26
M 5/1
FINAL PRESENTATIONS - ATTENDANCE
*
(You must attend all four sessions to earn 100 points and be

10. exempt from the final exam; no partial points)
100
Attendance (4 pts x 11-in class sessions +2 for all)
50
Chapter Quizzes (15 pts x 10 quizzes)
150
COURSE GUIDELINES
Class Structure
As a hybrid class, we will generally meet on Mondays and you
will be responsible for additional learning and activities on your
own for the remainder of the week.
The teaching format is based on active learning which means
each learner should come to class prepared; having read
assigned readings and watched related videos.

11. Course Readings and Other Assignments
For each class session, you will generally be assigned a section
of the textbook or other articles and videos.
The instructor may add or substitute readings or videos during
the course and will notify you through Canvas.
Assignments are due by midnight of the due date.
The first late submission will be accepted, but the point value
will be reduced by 10% for every day late.
Subsequent late submissions will earn 0 (zero) points.
This is a hard and fast policy absent a doctors' note or other life
altering occurrences
Laptops and Other Electronics
You may use your laptop or tablet to take notes or review
readings.
However, social/personal use of laptops during class time is not
acceptable.

12. It is distracting to other students and the instructor.
Cell phones should be turned off (not on vibrate) and put out of
site.
If you are monitoring a family emergency or otherwise have to
be available please see the instructor and we will make
appropriate arrangements.
Attendance
This is active learning class; you will learn most by being in
class and participating in the assigned activities (both in class
and outside of class).
Attendance for the final three classes will exempt you from a
written final exam.
ADMINISTRATIVE WITHDRAWAL [Note: The IUPUI
Administrative

13. Withdrawal Policy applies only to undergraduate courses.
Graduate course syllabi
should not include this section.]
A basic requirement of this course is that you will participate in
all class meetings and conscientiously complete all required
course activities and/or assignments. Keep in touch with me if
you are unable to attend, participate, or complete an assignment
on time. If you miss more than half of the required activities
within the first 25% of the course without contacting me, you
may be administratively withdrawn from this course.
Our course meets once per week; thus if you miss more than two
classes in the first four weeks
, you may be withdrawn
. Administrative withdrawal may have academic, financial, and
financial aid implications. Administrative withdrawal will take
place after the full refund period, and if you are
administratively withdrawn from the course you will not be
eligible for a tuition refund. If you have questions about the
administrative withdrawal policy at any point during the
semester, please contact me.
STUDENTS WITH DISABILITIES
Students needing accommodations because of a disability will
need to register with Adaptive Educational Services (AES) and
complete the appropriate forms issued by AES before
accommodations will be given. The AES office is located in
Taylor Hall, UC 100. You can also reach the office by calling
274-3241.
Visit

14. http://aes.iupui.edu/
for more information.
IU POLICY REGARDING ACTS OF SEXUAL MISCONDUCT
What you should know about sexual misconduct:
IU does not tolerate acts of sexual misconduct, including sexual
harassment and all forms of sexual violence.
If you have experienced sexual misconduct, or know someone
who has, the University can help.
It is important to know that federal regulations and University
policy require faculty to promptly report complaints of potential
sexual misconduct known to them to their campus Deputy Title
IX Coordinator(s) to ensure that appropriate measures are taken
and resources are made available.
The University will work with you to protect your privacy by
sharing information with only those that need to know to ensure
the University can respond and assist.
If you are seeking help and would like to speak to someone
confidentially, you can make an appointment with a Mental
Health Counselor on campus (contact information available at
http://stopsexualviolence.iu.edu/employee/confidential.html
). Find more information about sexual violence, including
campus and community resources at
http://stopsexualviolence.iu.edu/
.

15. STUDENT COURSE EVALUATION
The School of Public Health evaluates all courses.
Student course evaluations will
be conducted in a manner that maintains the integrity of the
process and the anonymity
of respondents.
ACADEMIC INTEGRITY
Academic and personal misconduct by students in this class are
defined and dealt with
according to the procedures in the Student Misconduct section
of the IUPUI
Code of
Conduct,
http://studentaffairs.iupui.edu/student-rights/student-code/

16. CLASS SCHEDULE
(e.g. class meeting dates, topics, lecturer, learning objectives
for each lecture, reading assignments, homework due dates,
exam dates)
NLT= Not Later Than
Wk
Date
Topics/Activities
READINGS FOR NEXT SESSION
HOMEWORK/
QUIZZES
DELIVERABLES
Learning Objectives and PULs addressed
1
Jan 9
Introductions
Course Overview
Syllabus Review
Assignments Review
LO: 1
PULs: 3
2
Jan 16
NO CLASS
Martin Luther King Holiday

17. NLT
Jan 16
Watch Videos:
What is a process?
https://youtu.be/ethAybrelp8
Management Science
https://youtu.be/EobeHwOw3S4
Deliver (1/16):
#1
SIPOC Diagram
#2
Syllabus Review
Read:
Ch. 1 & Ch. 2
Complete (1/16): Chapter 1&2 Quiz
LO:
1, 2
PULs: 1, 2, 3,
3
Jan 23

18. Overview of Operations Management and Performance
Improvement
LO:
1, 2, 3
PULs:
1, 2, 3, 5
NLT
Jan 28
Watch Video
Project Management Terms
https://youtu.be/7c8xP1gRIWs
Project Management
https://youtu.be/9LSnINglkQA
Deliver (1/28):
#3
SIPOC Diagram of your Personal Process Improvement Project
(PPIP)
Read:
Ch 5
Complete (1/28)
Ch. 5 Quiz

19. LO: 1, 2, 3,4
PULs:
1, 2, 3, 4, 5
4
Jan 30
Project Management
FOCUS - KQC
LO:
1, 2, 3, 4
PULs:
1, 2, 3, 4, 5
NLT
Feb 4
Watch videos:
Variation
https://youtu.be/19Rm0teZcn8
Five Whys
https://youtu.be/JmrAkHafwHI

20. Flow Charting
https://youtu.be/0VR7iBImDB4
Optional Video:
Flowchart in Excel
https://youtu.be/HSfYsmTVogw
Deliver (2/4):
#4
Opportunity Statement and KQC for (PPIP)
Read:
Ch 6
Complete (2/4): Ch.6 Quiz
LO:
1, 2, 3, 4, 6
PULs:
1, 2, 3, 4, 5
5
Feb 6
Decision Making Frameworks & Problem Identification –

21. Part I
Flow Chart
Ishikawa
LO:
1, 2, 3, 4, 6
PULs:
1, 2, 3, 4, 5
NLT Feb 11
Watch Videos:
Deming/PDSA
https://youtu.be/e4gOPeHSRo8
Process Improvement:
PDCA
https://youtu.be/8T1sYPrQqvY
Visit this website; read; and explore (Hint:

22. click on the blue topics in the grey box on the right under “How
to Improve” to learn about each topic:
http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx
Deliver (2/11):
#5 Flow Chart and Fish Diagram of your PPIP
LO:
1, 2, 3, 4, 6
PULs:
1, 2, 3, 4,
6
Feb 13
Decision Making and Problem Identification – Part II
PDSA - Plan & Data Gathering
LO:
1, 2, 3, 4, 6
PULs:
1, 2, 3, 4, 5
NLT Feb 18
Watch videos:

23. Big Data
https://youtu.be/8pHzROP1D-w
Reliability & Validity
https://youtu.be/Yr817Iy5pfo
Sampling
https://youtu.be/be9e-Q-jC-0
Deliver (2/18):
#6
Plan for PPIP including Data Gathering Plan
Read:
Ch 7
(pp. 165 - 176; more if you like).
LO:
1, 2, 3, 4, 6
PULs:
1, 2, 3, 4, 5
7
Feb 20
Data and Statistical Tools
LO:1, 2, 3, 4, 6

24. PULs:
1, 2, 3, 4, 5
NLT Feb 25
Complete Module 1 Study Guide
Deliver (2/25):
#7
Mid Term Study Guide
LO:
1, 2, 3, 4, 6
PULs:
1, 2, 3, 4, 5
8
Feb 27
Mid Term Exam – In Class
NLT Mar 4

25. Watch Videos:
Six Sigma:
Plain English
https://youtu.be/tj8Saa1MbrI
What is Six Sigma?
https://youtu.be/LcamODKt-sQ
Six Sigma and Healthcare
https://www.udemy.com/lean-six-sigma-in-healthcare
Before (3/4):
Read Ch. 8
Complete (3/4):
Ch 8 Quiz
LO:
3, 4, 5, 6
PULs:
1, 2, 3, 4, 5

26. 9
Mar 6
Quality and Six Sigma
Guest:
TBD
LO:
3, 4, 5, 6
PULs:
1, 2, 3, 4, 5
NLT
Mar 11
Watch Videos:
Lean Vs. Six sigma
https://youtu.be/6qjpwZ5AReE
https://youtu.be/Q9h5t1CJ8vw
Lean Manager
https://youtu.be/yZvsqm4Jok8
Read:
Ch 9
Complete (3/11):
Ch 9 Quiz

27. LO:
3, 4, 5, 6
PULs:
1, 2, 3, 4, 5
10
Mar 13
NO CLASS - SPRING BREAK
11
Mar 20
Lean Enterprise
Guest:
TBD
LO:
3, 4, 5, 6
PULs:
1, 2, 3, 4, 5
NLT Mar 27
Watch Videos:
Supply Chain
https://youtu.be/Q7lQP4ZwzgI
Stanford:
https://youtu.be/ALfdqyDNo_A

28. Read:
Ch 13
Complete (3/27):
Ch. 13 Quiz
LO:
3, 4, 5, 6
PULs:
1, 2, 3, 4, 5
12
Mar 27
No Class - ACHE
NLT 4/1
Patient Scheduling
https://youtu.be/0fLBEwOtgoc
Staff Scheduling
https://youtu.be/9MrL2BxKh1E
Extra Credit Opportunity!
Due:
4/1

29. This is optional, but if you would like to earn up to 25 points of
extra credit, complete the supply chain assignment
Read:
Ch 12
Complete (4/1):
Ch 12 Quiz
LO:
3, 4, 5, 6
PULs:
1, 2, 3, 4, 5
13
Apr 3
Scheduling & Capacity Management
Guest:
Rhonda Starr, MSN, RN, CPST
Practice Administrator
IU/Methodist FMC
LO:
3, 4, 5, 6
PULs:

30. 1, 2, 3, 4, 5
NLT Apr 8
Read:
Ch. 3
Complete (4/8)
Ch. 3 Quiz
14
Apr 10
Evidence Based Medicine & Value Based Purchasing
15
Apr 17
Current Events Update
W
Apr19

31. Final Presentations
M
Apr 24
Final Presentations
W
Apr 26
Final Presentations
M
May1
Final Preentations
Optional Syllabus Addendum Items
Additional Course Policies
Syllabus Addendum

32. Academic Misconduct
Students are responsible for upholding and maintaining
academic and professional honesty and integrity (
IUPUI Code of Student Rights, Responsibilities, and Conduct
, available at
http://studentaffairs.iupui.edu/student-rights/student-code/
.
Part II Student Responsibilities, G)
.
Plagiarism is the most common academic misconduct violation,
and some students, who have been disciplined for plagiarism,
have said they were not aware that they had plagiarized their
work. This has occurred in both individual work and work
completed as part of a group project or paper. Students who
work in group projects should know that they are equally
responsible for ensuring that their project/paper does not
contain plagiarized material. Each student is responsible for
ensuring literature reviews prepared by the group are properly
reference and are not plagiarized. Students should also know
that taking credit for work they did not do as part of a group
project is representing someone else’s work as their own.
Be aware that ‘not knowing’ does not excuse academic
misconduct – every student is responsible for knowing the rules.
The IU School of Education’s ‘How to Recognize Plagiarism’ is
an on-line tutorial that can help you ensure that your work is
not plagiarized. This tutorial can be accessed at
http://www.indiana.edu/~istd/

33. .
If you have any questions about what constitutes academic
misconduct for a course you are taking, be sure to ask the
instructor for an explanation.
All faculty have the responsibility of fostering the “intellectual
honesty as well as the intellectual development of students” and
part of this responsibility means that faculty must investigate
cases of potential academic misconduct promptly and
thoroughly. Faculty members also have the responsibility of
taking appropriate action when academic misconduct occurs.
The penalties for academic misconduct include but are not
limited to lowering a grade on an assignment, lowering a course
grade, or failing a student for a course.
Significant violations of the code can result in expulsion from
the University.
Faculty in the School of Public Health take their responsibilities
seriously and do not tolerate cheating, plagiarism, or any other
form of academic misconduct.
All students should read about their responsibilities for
academic integrity in the IUPUI
Code of Student Rights, Responsibilities, and Conduct
to ensure that they understand what these terms mean and what
penalties can be issued for academic misconduct.
The

34. IUPUI Code of Student Rights, Responsibilities, and Conduct
defines four areas of academic misconduct: cheating,
fabrication, plagiarism, and interference. The prohibited
activities and actions include the following:
1.
Cheating.
A student must not use or attempt to use unauthorized
assistance, materials, information, or study aids in any academic
exercise, including, but not limited to, the following:
a.
A student must not use external assistance on any "in-class" or
"take-home" examination, unless the instructor specifically has
authorized external assistance. This prohibition includes, but is
not limited to, the use of tutors, books, notes, and calculators.
b.
A student must not use another person as a substitute in the
taking of an examination or quiz.
c.
A student must not steal examinations or other course materials.
d.
A student must not allow others to conduct research or to
prepare work for him or her without advance authorization from
the instructor to whom the work is being submitted. Under this
prohibition, a student must not make any unauthorized use of
materials obtained from commercial term paper companies or

35. from files of papers prepared by other persons.
e.
A student must not collaborate with other persons on a
particular project and submit a copy of a written report which is
represented explicitly or implicitly as the student's individual
work.
f.
A student must not use any unauthorized assistance in a
laboratory, at a computer terminal, or on field work.
g.
A student must not submit substantial portions of the same
academic work for credit or honors more than once without
permission of the instructor to whom the work is being
submitted.
h.
A student must not alter a grade or score in any way.
2.
Fabrication.
A student must not falsify or invent any information or data in
an academic exercise including, but not limited to, records or
reports, laboratory results, and citations to the sources of
information.

36. 3.
Plagiarism.
A student must not adopt or reproduce ideas, words, or
statements of another person without appropriate
acknowledgment. A student must give credit to the originality
of others and acknowledge an indebtedness whenever he or she
does any of the following:
a.
Quotes another person's actual words, either oral or written;
b.
Paraphrases another person's words, either oral or written;
c.
Uses another person's idea, opinion, or theory; or
d.
Borrows facts, statistics, or other illustrative material, unless
the information is common knowledge.
4.
Interference.
a.
A student must not steal, change, destroy, or impede another
student's work. Impeding another student's work includes, but is
not limited to, the theft, defacement, or mutilation of resources
so as to deprive others of the information they contain.

37. b.
A student must not give or offer a bribe, promise favors, or
make threats with the intention of affecting a grade or the
evaluation of academic performance.
5.
Violation of Course Rules
A student must not violate course rules established by a
department, the course syllabus, verbal or written instructions,
or the course materials that are rationally related to the content
of the course or to the enhancement of the learning process in
the course.
6.
Facilitating Academic Dishonesty
A student must not intentionally or knowingly help or attempt
to help another student to commit an act of academic
misconduct, nor allow another student to use his or her work or
resources to commit an act of misconduct.
Civility and Disorderly Conduct
Students are expected to conduct themselves in a courteous and
civil manner in interactions with professors and fellow students.
This requires each person to be courteous, tolerant, and
respectful during interactions with one another in all
interactions, including face-to-fact interactions, e-mail, and
telephone conversations.

38. Examples of discourteous behavior during class include reading
the newspaper, working crossword puzzles, listening to
headphones, talking or laughing with others, arriving late, using
computers to surf the web, allowing cell phones to ring or
sending text messages, or other non-class activities. The use of
language, tone, or gestures that are inappropriate or offensive is
also discourteous.
These behaviors are not acceptable, and faculty and staff will
address these problems as they arise either in class or on an
individual basis.
Disorderly conduct that interferes with teaching, research,
administration, or other university or university-authorized
activity will not be tolerated and will be reported immediately
to the Office of the Dean of Students for disposition, which may
result in disciplinary action, including possible suspension
and/or expulsion from the university. Students should read the
IUPUI Code of Student Rights, Responsibilities, and Conduct
, which can be accessed at
http://studentaffairs.iupui.edu/student-rights/student-code/
in order to understand their responsibilities as a student.
Communication between Faculty and Students
Consistent with campus policy, a student’s campus email
address is the official means of communication between

39. current
School of Public Health students and School of Public Health
staff. For email communication with School of Public Health
faculty,
current
School of Public Health students should refer to course syllabi
for instructors’ preferences (Oncourse, Webmail, etc.). This
policy applies to
current
students only. Students can forward IUPUI email to another
account and still meet the requirements of this policy.
Instructions for forwarding IUPUI email to another account can
be found at
http://uits.iu.edu/scripts/ose.cgi?berh.def.help
.
Students Called to Active Duty
The School of Public Health encourages any student who is in
the Indiana Military Reserves and is called to active duty,
specialized training, or as part of disaster relief efforts to finish
his/her coursework if at all possible. Students who cannot
complete their courses have the option of withdrawing with
100% fee refund, if they meet certain requirements. Students
who are called to active duty may qualify for an incomplete
(provided that all the above criteria have been met). For further
information, please contact the Director of Undergraduate
Education.
Course Withdrawals

40. Students who stop attending class without properly withdrawing
from the class will receive a grade of F. It is important to
withdraw from a course within specified timeframes (see chart
below). Note that withdrawals after Week 12 of a regular
session or Week 4 of a summer session are rarely granted.
Poor performance in a course is not grounds for a late
withdrawal.
Withdrawal forms will not be processed in the Office of the
Registrar after the last day of classes. Any requests for a late
withdrawal after the last day of classes must go through the
grade appeal process, but each student should remember that in
accordance with campus policy, the School of Public Health
does not permit a student to withdraw from a course if he/she
has completed the course requirements. Grade replacement
should be used in this case.
See the Office of the Registrar’s website at
http://registrar.iupui.edu/withdraw.html
for more information.
Withdrawal Deadlines
Course deleted from record, no grade assigned, 100% refund
(Advisor signature
IS
NOT
required)

41. Week 1 (last day)
Withdrawal with automatic grade of W
(Advisor signature
IS
required)
Week 2– Week 7 (regular session)
Week 2 – Week 3 (summer session)
Withdrawal with grade of W or F
(Advisor and instructor signatures
ARE
required)
Week 8 – Week 12 (regular session)
Week 3 – Week 4 (summer session)
Administrative Withdrawals
A basic requirement of this course is that you will participate in
all class meetings and conscientiously complete all required
course activities and/or assignments. Keep in touch with the
course instructor if you are unable to attend, participate, or
complete an assignment on time. If you miss more than half of
the required activities within the first 25% of the course without
contacting the course instructor, you may be administratively
withdrawn from this course. Administrative withdrawal may
have academic, financial, and financial aid implications.
Administrative withdrawal will take place after the full refund
period, and if you are administratively withdrawn from the
course you will not be eligible for a tuition refund. If you have
questions about the administrative withdrawal policy at any
point during the semester, please contact the course instructor.

42. Incompletes
A grade of incomplete (I) indicates that a ‘substantial portion’
of the work in a course has been satisfactorily but not entirely
completed by the student as of the end of the semester. The
incomplete can be given to a student facing a hardship such that
such that it would be unjust to hold the student to the
established time limits for completing the work. Students should
contact their instructor to determine if they are eligible for the
incomplete.
Poor performance in a course is not grounds for an incomplete.
The School of Public Health
follows the campus guidelines, which may be accessed at the
Office of the Registrar’s website at
http://registrar.iupui.edu/incomp.html
in awarding incompletes. Incompletes must be removed within
a time period specified by the instructor, but the time period
may not exceed one year after the semester in which the student
was enrolled in the course. The incomplete will revert to an ‘F’
if not completed within the specified timeframe.
Grade Changes
Under certain circumstances, students can seek grade changes
for previously taken courses if they believe that a grade has
been calculated or assigned incorrectly. A student who is
seeking a grade change must first contact the instructor and ask
for the grade change. In the event the instructor does not change
the grade, the student can file a Change of Grade Petition with
the Registrar’s Office.
In the School of Public Health, a student has 90 days after the
conclusion of a course to appeal a grade.

43. In cases of extenuating circumstances, the School of Public
Health may consider petitions filed after this date.
The School of Public Health will review the request and make a
final decision on a case-by-case basis. The Change of Grade
petition form is located at the Office of the Registrar’s website
at
http://registrar.iupui.edu/grdfrm.html
.
Final Exam Schedule
If a final exam is given, it must be held on the day and time set
in the final exam schedule. If an instructor has changed the final
exam date, the student should first consult with the instructor.
Students who have more than three final exams in one day or
insufficient time to get from one exam to another should consult
with their instructors to resolve these conflicts. Exams should
not be given in the week before the final exam week. If a
student is not able to resolve a final exam problem with the
instructor, the student may report the problem to the Director of
Undergraduate Education or the Associate Chair for Academic
Programs and Alumni Services. See the Office of the Registrar’s
website at
http://registrar.iupui.edu/accal.html
for the final exam week schedule.