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Course information
BUSS1054 201301
Management Principles
Course Coordinator: Dr Janine Pierce
Course Information: BUSS1054 i Semester 1 2013
CONTENTS
Introduction 1
SAIBT contact details 1
Course overview 2
Course statement 2
Learning objectives 2
Prerequisite(s)/Assumed knowledge 2
Nil 2
Attendance requirements 2
Other special requirements 3
Learning resources 3
Course homepage 4
Assessment 5
Assessment summary 5
Exam
Extensions
Performance in assessment 13
Submission and return of assignments 14
Extensions 14
Students with disabilities 14
Variations to assessment tasks 14
Important information about all assessment 15
Examination arrangements Error! Bookmark not defined.
Academic integrity 16
Course calendar – Semester 1, 2013 Error! Bookmark not
defined.
Course Information: BUSS1054 Semester 201301
Introduction
Welcome
Welcome
Welcome to the Course Management Principles. This Course
will provide you with an overview
of management, work, and how it is organised in the world of
today, This course will enable you
to consider and explain the ways in which work is organised and
managed, within the context of
forces that impact such as developing technologies, globalising
of markets, services and
manufacturing, threat of Bird Flu and unpredictable natural
disasters.
This course information booklet provides the course outline,
assessments, policies,
assessment feedback sheets and course dates. Delivery will be
through lectures and tutorials.
Course Coordinator : Dr Janine Pierce
Lecturers:Bob Arnott email:[email protected]
Dr Brian Crossman email:[email protected]
Janine Pierce: email:[email protected]
Location: All lecturers :room location:B 5-01
SAIBT contact details
South Australian Institute of Business and Technology
Brookman Building
University of South Australia
City East Campus
North Terrace
Adelaide 5000
Telephone: (08) 8302 1555
Fax: (08) 8302 1557
Email: [email protected]
mailto:[email protected]
Course Information: BUSS1054 Semester 201301
Course overview
Course statement
This course is designed to provide students with a basic
understanding of the nature of
management, work and its organisation.
Course content
The nature and meaning of management, work and work
organisation; influence of changing
technology on management processes and practices; the
motivation of people to achieve
organisational objectives; social relations in the work place;
organisational culture and control;
conflict, its regulation and management; cross-cultural
dimensions; global trends.
Learning objectives
a. critically examine the roles of managers and the organisation
of work.
b. identify the processes of management.
c. identify and assess the influence of change and technology on
managers, management, work and its
organisation.
d. demonstrate an understanding of the ethical dimensions of
management.
e. assess the implications and significance of human and
cultural diversity in the exercise of
management, work and its organisation.
f. demonstrate an understanding of indigenous cultural issues in
the organisation of work and its
management.
Prerequisite(s)/Assumed knowledge
Nil
This course is taught through internal mode.
Internal delivery is through lectures and tutorials and includes a
Course Information Book.
Online resources include:powerpoint slides, study guide topics,
textbook, e readings. You must
purchase the textbook.
Attendance requirements
There is a weekly 4 hr class combined lecture and tutorial –
both components are required to be
attended
Students must attend and participate in all course sessions
(course sessions include
lectures, tutorials or workshops) throughout the semester.
Course Information: BUSS1054 Semester 201301
We understand that sometimes situations can make attendance at
course sessions
difficult, so students are permitted to miss up to two course
sessions without
explanation. Absences may be approved if a current medical
certificate, counsellor's
certificate or other acceptable explanation is provided.
However, students who miss more than two sessions without
reasonable explanation
may be requested to see an Academic Counsellor to explain
their absences and discuss
potential academic progress issues. The meeting will also
discuss other appropriate
support options available to them.
Other special requirements
Students are not required to pass the examination, or attain any
set mark in the exam,to pass
the course. Students are required to achieve a mark of 50% or
more when all pieces of
assessment are viewed together to pass the course.
2. Students must attend and participate in all course sessions (a
course session is either a
lecture or tutorial) throughout the semester.
We understand that sometimes situations arise that make
attendance at lectures difficult, so
we will permit students to miss up to two course sessions
without explanation.
Students may not miss any more than two course sessions
without supplying a current
medical certificate, counsellor's certificate or other acceptable
explanation.
Students who do miss more than two sessions without
reasonable explanation may fail the
course and be precluded from further attendance at classes and
submission of future
assessment items.
Learning resources
Text(s)
You will need continual access to the following text(s) in order
to complete this course. The
library will only hold one copy of the nominated text books and
therefore you will need to
acquire the book(s).
Robbins, S,. DeCenzo, D., Coulter, M, & Woods, M 2012
Management: The Essentials,
Pearson. Sydney.
ISBN: 9780136109822
Other resources
Below is a list of other books which students may use to
compliment the recommended text.
It is also recommended that, if possible, students read:
Summers, J & Smith, B 2006, Communication Skills Handbook,
Wiley.
The book provides good guidance on how to prepare for
assignments and exams, essay writing,
case study analysis, referencing, plagiarism and more. It is
particularly recommended for first
year students who will need some guidance in these areas.
Please note: this is not a required
Course Information: BUSS1054 Semester 201301
text book, but students are encouraged to at least read it. Both
books are available at UniBooks
at the City West Campus of UniSA.Materials to be accessed
online
Below is a list of other books which students may use to
compliment the recommended
text.Major references: books, journals and periodicals (print and
electronic)
Bartol, K, Martin, D, Tein, M & Matthews, G 2005,
Management: A Pacific Rim Focus, 4th edn, McGraw
Hill, Australia.
Buchanan, D & Huczynski, A 2004, Organizational Behaviour :
An Introductory Text, Prentice Hall, Harlow.
Davidson, P & Griffin, RW 2006, Management, 3rd
Australasian Edition, Wiley, Australia.
Drucker, PF 1995, Managing in a time of great change,:
Truman Talley, New York.
Jones, GR & George, JM 2006, Contemporary Management.
McGraw Hill, Australia.
Krietner, R 2001, Management, 8th edn, Houghton Mifflin, New
York.
Kreitner, R & Kinicki, A 2001, Organisational Behaviour, 5th
edn, Irwin, Chicago, Illinois.
Linstead, S, Fulop, L & Lilley, S 2004, Management and
Organisation, Palgrave Macmillan, Houndmill.
McFarlin, DB & Sweeney, PD 2003, International Management:
Strategic Opportunities and Cultural
Challenges, 2nd edn, Houghton Mifflin, New York.
Mullins, LJ 2005, Management and Organisational Behaviour,
Pearson Education, UK.
Robbins SP & Barnwell, N 2002, Organisation Theory: concepts
and cases, 3rd edn, Prentice Hall,
Sydney, Australia.
Robbins, SP, Millett, B & Waters-Marsh, T 2004,
Organisational Behaviour, Wiley, Australia.
Robbins, SP, Millet, B, Cacioppe, R & Waters-Marsh, T 2001,
Organisational Behaviour: leading and
managing in Australia and New Zealand, Prentice Hall, Sydney,
Australia.
Schermerhorn, J 2002, Management. 7th edn, John Wiley,
Sydney, Australia.
Thompson, P& McHugh, D 2002, Work Organisations,
Palgrave, Basingstoke.
Watson, TJ 2002, Organising and Managing Work, Pearson,
Harlow.
Course homepage
SAIBT Portal > Moodle > Available Subjects > Course
Login via http://learning.saibt.sa.edu.au/user/login
Evaluation of the course
SAIBT is committed to quality assurance and part of that
process is the collection of student
feedback on the courses that are delivered. Students will be
invited to complete a course
evaluation during the last two weeks of semester. You are also
welcome to contact the course
coordinator at any time throughout the semester should you
have any concerns or wish to make
suggestions for improvement to the course.
http://learning.saibt.sa.edu.au/user/login
Course Information: BUSS1054 Semester 201301
Assessment
To pass a course you must satisfactorily complete the
assessment requirements prescribed for
the course. SAIBT has defined policies and procedures on
assessment. If you require more
information or detail then please refer to SAIBT academic
policies which can be downloaded
from the SAIBT website or accessed from SAIBT Reception.
As
Form of Assessment Weighting Due date
Assignment 1
Critical comparative review of
contemporary information
15%
Due Sunday 24
th
March to be
lodged through
Turnitin by 6pm
Assignment 2 Evaluation
and analysis case study
35%
Due Sunday 5
th
May by 6pm to
be lodged
through Turnitin
by 6pm
Tutorial preparation and
participation
15% A series of three
tests
commencing in
week 3 (see
Course outline at
end of booklet)
Final Examination
35%
To be
announced
Assessment details
All assignments must use the Assignment cover sheet (available
from the SAIBT Student
Portal)—whether submitted electronically or in hard copy.
To pass the course you must satisfactorily complete its
assessment requirements. Achievement
of a pass in the course will be secured by obtaining 50 marks,
regardless of the assessment
tasks in which they are obtained. There is no requirement to
obtain a pass mark in the exam. All
assessment tasks are individual tasks.
Details of assessment submission and return are listed under
each assessment task.
Course Information: BUSS1054 Semester 201301
Assignment 1—Due Sunday 24
th
March by 3pm.
Assignment 1 – Critical comparative review of contemporary
information (1,000
words)
15% weighting
Discuss the following statement in approximately 1,000 words:
“The role of managers in the 21
st
century is increasingly diverse and challenging”.
Use specific examples from businesses to support your
argument.
Format
The argument will be presented in essay format and will have
introduction, discussion and
conclusion sections. The objective of the exercise is to enable
you to develop and present an
argument which is convincing and well supported and is within
word constraints. Please ensure
that it is thoroughly and correctly referenced using the Harvard
referencing system. You must
use a minimum of 4 different academic references (academic
book or journal) in your essay.
Web references on companies you provide examples of are not
counted as part of these 4
references. Less than four references of good quality will result
in a Fail result.
Please conform to the following:
copy
a separate page after conclusion
referencing style is on
course site)
-notes
Assessment criteria
Assessment of your assignments will take into account:
bibliographic convention
logical planning and sequence
punctuation
readings, text(s) and other
relevant materials.
Course Information: BUSS1054 Semester 201301
FEEDBACK FORM: ASSIGNMENT 1 (ESSAY):
ASSESSMENT FEEDBACK
Introduction to Management (BUSS 1054)
Assignment 1- Critical Review Essay (1,000 words)
The Graduate qualities being assessed by this assignment are:
The graduate qualities being developed and assessed through
this assignment are: 4 and 6.
Key components of this assignment Performance on this
component Comment
Excellen
t
Good Fair Poor Very
Poor
1. Relevance of your answer to the question or task
set
2. All parts of the question addressed
3. Use of real life examples from businesses
Argument-
1. Well developed
2. Logical planning and sequence
3. Supporting documentation for arguments
Wider reading-
1. Comprehensive coverage reflecting engagement
with set readings, text(s) and other relevant
materials
2. The essay has been researched widely and
skilfully from a range of sources
Presentation-
1. Overall presentation, including correct grammar,
spelling and punctuation
2. Use of inclusive language
3. Clarity of expression
Referencing-
1. Use of Harvard style
2. In text references (author, date, page)
3. Quotations
4. Reference list
ow the
sources are referenced
-text references
Summary comment
Assignment grade
Marker
Course Information: BUSS1054 Semester 201301
-marking and re-submission are not permitted.
Assignment 2— Evaluation and analysis case study (2,000
words) Due Sunday 5
th
May
by 6pm, worth 35% of final mark
Present detailed answers, using 6 academic references to
support them, to the questions posed
at the end of this case study in approximately 2,000 words in
total:
Read the following case study and answer all the questions.
THE NEW TEAM LEADER
Bill Myers had been working as a technician for a regional
Internet service provider (ISP) for
three years when he received a promotion to technical support
team leader. Bill was quite
excited to be leading the team. He had worked very hard to
develop the technical skills for
answering calls and the interpersonal skills for communicating
technical solutions to customers.
Also, he had demonstrated his desire for the promotion by
volunteering for overtime and
working all over holiday periods. Finally, he had been
promoted. However, now he faced
problems he had not anticipated. How would he be able to
convince his friends to take him
seriously in his new role as their boss? How was he going to
maintain the discipline needed in
this workplace with existing and new employees?
The ISP's customers were generally satisfied with the level of
dedication and care shown by the
former team leader, who handled not only technical support for
individual consumers but
business and government accounts as well. However, a recent
acquisition had increased the
technical support team's workload, and due to the reduced
standard of technical support a
number of the larger account customers were not renewing their
contracts. This was an
important issue, because reliable technical support was regarded
as the core competency that
had originally set the company apart from other regional ISPs.
Bill was one of the first technicians employed by the company,
and the first technician promoted
from within the ranks to be team leader. When he first started,
he was lucky to train with the
manager of the business, a very experienced and competent
technical specialist. He modelled
his own skills on those of his manager and worked diligently to
handle most jobs with the fewest
mistakes and even fewer complaints. Where the other
technicians handled only forty to fifty
technical support jobs, Bill routinely handled ninety or more
jobs, including some of those with
the most demanding technical problems. He not only cleared his
own jobs but frequently
assisted other technicians in clearing their backlog. When
extremely difficult calls came in, such
as calls from customers who had been disconnected for not
paying their bills within the agreed
terms, it was often Bill who was asked to handle them. He
rapidly developed excellent
relationships with all of his customers. During his first year
he was named technician of the
month on more than one occasion. In his second year he worked
with the existing team leader
to learn how to roster the workers and received advanced
training in the company's network
operations and technical procedures beyond customer support
jobs.
Course Information: BUSS1054 Semester 201301
Although the work was extremely fast-paced and required
concentration, there was always time
for joking and having fun with the other technicians. Strong
friendships grew between the
technicians, who frequently socialised after hours and on their
days off. There was a strong
feeling of family in the office. The high levels of training and
pay led to extremely low turnover
rates. There were always waiting lists of applicants for the
positions. If a technician wished to
leave, he or she had no problem finding work at government
departments or for other ISPs.
Morale was generally high due to the respect the technicians
felt they received from 'their'
customers for the high-quality work they performed, the higher
levels of pay and benefits they
received in comparison with technicians at other organisations,
and the high degree of
friendship among the technicians.
Everyone at the ISP was happy for Bill and sincerely wished
him well. They all knew now that
they could be promoted if they worked hard enough. Bill was
anxious to assume his new
responsibilities and even to try some new procedures he had
been devising. Within six months
Bill wasn't nearly as happy with his promotion as he had
thought he would be. Some of his
friends, who were now his subordinates as well, didn't seem to
pay attention to his suggestions
concerning their job performance. They ignored his instructions
and frequently treated them as
a joke. This attitude was even worse among new technical staff,
who would often switch shifts,
leave early or arrive late and ignore both his authority and his
carefully planned rosters.
Bill soon realised that his new position was missing one thing –
the authority to go with his new
responsibilities. He had no authority to sanction any of his
subordinates: he couldn't dock their
pay, make them work overtime or cut back on their hours. He
couldn't shorten their lunch breaks
or eliminate their coffee breaks. Any such sanctions could come
only from the overall company
manager. If he tried to insist that a new procedure be used or
that rostered hours be worked
and the technician balked, he had no recourse. If he complained
to the manager, he would be
viewed as unable to do his job. He couldn't complain to his
friends, because they were part of
the problem. He tried acting in an authoritarian manner and
harshly insisting on the new
methods. He was met with hostility, and his friends stopped
talking to him. One day he had had
enough and he berated a group of his friends about how they
gave him no respect, they were
uncooperative, and they weren't doing their jobs, and he was fed
up with it. After all, he didn't
ask them to do anything he wasn't willing or able to do himself.
Morale was plummeting (his as
well as the other technicians) and productivity was falling. Bill
felt like a failure at the job he had
worked so hard to get, and even beyond that he felt he was
losing his friends.
Bill knew that something was going to have to change. He
needed to try something new, to
somehow regain the respect of his subordinates and find a new
way to inspire improved
performance and efficiency and restore morale. And he had to
accomplish all this while
maintaining his friendships with the other technicians.
Course Information: BUSS1054 Semester 201301
Questions
1. Which traits, skills and behaviours associated with successful
leaders does Bill possess?
Cite specific examples in support of your answer.
2. Why did Bill have problems making changes and maintaining
discipline when he was first
promoted to a position that required leadership?
3. Analyse Bill’s leadership situation in terms of his sources of
power. Are there types of power
he couldn't or shouldn't use? What types of power could he draw
on, and how could he use
those types to greatest effect?
4. How could Bill become an effective leader in his new
position? Apply relevant leadership
theory/theories to answer the question.
[Case based on one by Michel de Percy, University of
Canberra, Sourced from Hitt, M.A.; Black, J.S.; Porter, L.W.
and
Hanson, D. (2007) Management, Pearson: Australia]
Your answers to the Case Study should be presented as four (4)
distinct answers that are
presented with a covering introduction to the whole case study.
You should divide your
assignment into a brief introduction, discussion (of each of the
four questions) and brief
conclusion section to the case study.
The objective of the exercise is to enable you to develop and
present an argument which is
convincing and well supported and is within word constraints.
Please ensure that it is thoroughly
and correctly referenced using the Harvard referencing system.
The answers should be written in paragraph form using
appropriate headings and sub-headings
based on your reading of the case study and additional research.
Please ensure that it is
thoroughly and correctly referenced using the Harvard
referencing system. It is expected that
students would use a minimum of 6 different reference sources
in the body of this
assignment. Of the 6 reference sources, at least one should be
an article from a scholarly
journal. Where less than 6 references are used within the body
of the assignment it would be
difficult to achieve a grade higher than P2. Assignments that
are not correctly referenced will
incur heavy penalties. See course site for Harvard referencing
guide.
Please conform to the following:
-notes
t at the end of your assignment (before the
‘References’ section).
Occasionally assignments go missing during submission and
return. It is expected that students
will make copies of all assignments and be able to provide these
if required.
Course Information: BUSS1054 Semester 201301
Assessment of your assignments will take into account:
mentation and use of a
bibliographic convention
punctuation
readings, text(s) and other
relevant materials
to assignment
Course Information: BUSS1054 Semester 201301
FEEDBACK FORM: ASSIGNMENT 2 (CASE STUDY)
ASSESSMENT FEEDBACK
Management Principles (BUSS 1054)
Assignment 2- Evaluation and analysis case study (2,000 words)
Key components of this assignment Performance on this
component Comment
Excellent Good Fair Poo
r
Very
Poor
1. Relevance of your answer to the information
contained in the case study
2. All 4 questions addressed
Argument-
1. Well developed – more than a description
2. Logical planning and sequence
3. Supporting documentation for arguments
Wider Reading-
1. The information provided by the student in
addressing the requirements of the case
study shows evidence of comprehensive
research from a number of sources (books,
journals, etc).
Presentation-
1. Overall presentation, including correct
grammar, spelling and punctuation is of a
professional standard
2. Use of inclusive language
3. Clarity of expression
Referencing-
1. Use of Harvard style
2. In text references (author, date, page)
3. Quotations
4. Reference list
Consistency and accuracy in how the
sources are referenced
assignment matches in-text references
Summary comment
Assignment grade
Course Information: BUSS1054 Semester 201301
Re-marking and re-submission are not permitted.
Exam/Test
35% weighting
The exam will test your understanding of the information
presented and discussed in the
lectures, and the required reading for each of the topics
covered.
The duration of the exam will be 2 hours 20 minutes plus 10
minutes reading time.
Past exam papers will be posted on the Course portal..
As stated earlier in this Course Information Book students are
not required to pass any one
piece of assessment (including the exam) to pass the course
overall.
The exam will be closed book. Students will only be permitted
to bring in an English language or
a bilingual print dictionary.
The duration of the exam/test will be 2 hours and twenty
minutes
The standards by which the exam/test will be assessed are
closed book but students only have
to achieve an overall aggregate of 50% in all combined pieces
of assessment to pass the
course. A pass mark is not required in the exam to pass the
course..
Tests: are held in three particular weeks of the course, which
will be advised on the portal and
dates are also are listed in the back of this course booklet. The
tests cannot be completed at
any other time.
Past exam papers may be obtained from the course portal.
Performance in assessment
Your performance in a course’s assessment will be given a
grading notation. Graded or Non-
graded modes of assessment may be used. The following table
depicts the various grade
notations and the notational percentage they reflect.
Grade Notation Notational % Grade Point
High distinction HD 85–100 7
Distinction D 75–84 6
Credit C 65–74 5
Pass level 1 P1 55–64 4.5
Pass level 2 P2 50–54 4
Fail level 1 F1 40–49 1.5
Fail level 2 F2 below 40 1
Withdraw – No Fail W — —
Withdraw – Fail WF — 1.5
Course Information: BUSS1054 Semester 201301
Submission and return of assignments
All assignments must be submitted in the following two ways:
1. Submit assignments using the moodle online submission
instrument that enables you to
submit your assignments directly to your Course Coordinator or
Tutor. Instructions on
how to upload your assignments can be found on the Student
Portal under Resources
– Student FAQ – Online Submission of Assessment.
Please note that before you upload your assignments you should
save them with the
following file name structure Your SAIBT ID – Assignment
name or number. For
example STANMA1003 Communication Assignment 1.
2. Submit a printed version to the assignment box located at:
City East Campus, outside
the Student Service centre on Level 4 of Brookman Building.
Any alternative submission
arrangements will be indicated by lecturers, either in class or in
your Course Information
Booklet.
Both submissions must have an Assignment cover sheet
attached. These are available from the
SAIBT Student Portal
Please ensure you keep an electronic copy or hard copy, or both,
of all assignments.
Extensions
Students may request an extension on submission dates for
assessments based on medical,
compassionate or religious observance grounds, or community
services. Extensions must be
sought at least three days prior to the submission date, and
negotiated with your individual
lecturer.
Requests closer to the submission date need to be negotiated
with the Course Coordinator, and
will require at minimum, a medical certificate or other
documentation regarding your reasons for
seeking an extension.
Late penalties
Late assignments, without a previously negotiated extension,
will incur a penalty of 5% per day.
Assignments will not be accepted for marking after two weeks
post-submission date, without
prior approval or after answers have been discussed or
distributed in class or via the student
portal.
Students with disabilities
Students with disabilities may be entitled to a variation or
modification to standard assessment
arrangements. Policy for students with disabilities is available
in the SAIBT Policy Manual, a
copy of which can be accessed from Reception.
Variations to assessment tasks
Students may request a variance to assessment methods, tasks
and timelines based on
medical, compassionate or religious observance grounds, or
community services. Such
Course Information: BUSS1054 Semester 201301
variations must be requested before or during the second
teaching week or within 5 working
days of the distribution of this Course information. Variations
requested after this date will need
to be negotiated with the Course Coordinator and may not be
able to be accommodated.
Important information about all assessment
All students must adhere to SAIBT’s policies about assessment.
Key information can be found
in the SAIBT Policy Manual. See www.saibt.sa.edu.au or
SAIBT portal.
Examinations
Examinations are a form of assessment where you are required
to undertake a specified
academic task within a specified limited period of time.
Generally, access to the examination
room and external assistance are also regulated.
Examination procedures have been stipulated in the SAIBT
Policy Manual and you should
familiarise yourself with them.
All students must bring their Student Identification Card.
Students who breach the examination conduct provisions may be
guilty of misconduct. For
further information about this, please refer to SAIBT Academic
Policies, a copy of which can be
downloaded from the SAIBT website or accessed from SAIBT
Reception.
A timetable for examinations will be made available during the
study period and can be
accessed from the SAIBT Student Portal.
http://www.saibt.sa.edu.au/
Course Information: BUSS1054 Semester 201301
Academic integrity
SAIBT is committed to academic integrity and has policies and
procedures in place to ensure
academic integrity and manage academic misconduct for all
students.
Academic misconduct includes:
in Examinations of the SAIBT
Policy Manual, presentation of data with respect to laboratory
work, field trips or other work
that has been copied, falsified or in other ways improperly
obtained.
significant assistance from another
person, where such assistance is not expressly permitted in this
booklet.
integrity.
Students' work may be checked for plagiarism using a variety of
means, including text
comparison software. Assignments checked electronically will
be held in a database for future
matching processes.
SAIBT’s full Academic Integrity can be downloaded from the
SAIBT website or accessed from
SAIBT Reception.
Course Information: BUSS1054 Semester 201301
Course calendar – Semester 1, 2013
Week Dates (Monday – Saturday) Topic Readings &
Assessment
1 25 February – 2 March
Managers &
Management:Contempo
rary & Historical
perspectives (Chapter 1
& History module pp.23-
28).
2 4 March – 9 March
The Internal
Management
Environment:culture
(Readings to be
provided) & diversity
(pp.44-
45;71;75;167;253-
254;226;282-3;331)
3 11 March – 16 March
The External &
International
Management
Environments (Chapter
2)
Weekly test
(individual multiple
choice)
4 18 March – 23 March
Planning (Chapter 4) Assignment 1 due
by Sunday 24
th
March at 6pm to be
submitted though
Turnitin
5 25 March – 30 March
Leading (chapter 11)
6 1 April – 6 April
Organising (Chapter 5)
Weekly test (group
test based on
questions 1 &3 of
asst 2 case study)
7 8 April – 13 April
Motivating employees
(Chapter 10)
Weekly test(group
test) based on
questions 2 & 4 of
Asst 2 case study
8 15 April – 20 April
Controlling (Chapter 13)
9 22 April – 27 April
Managing Human
Resources (Chapter 6)
10 29 April – 4 May
Decision Making
(Chapter 3)
Asst 2 to be
submitted to Turnitin
by Sunday 5
th
May at
6pm
11 6 May – 11 May
Managing change,
Innovation &
Entrepreneurship
(Chapter 7 plus pp.111-
120)
Course Information: BUSS1054 Semester 201301
Week Dates (Monday – Saturday) Topic Readings &
Assessment
12 13 May – 18 May
Indigenous
Management (Readings
to be provided) & exam
revision
Bring your textbook
& all your lecture
notes & resources for
revision
13 20 May – 25 May
Swot vac / Exam week
14 27 May – 1 June
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Course information BUSS1054 201301 Management Pr.docx

  • 1. Course information BUSS1054 201301 Management Principles Course Coordinator: Dr Janine Pierce Course Information: BUSS1054 i Semester 1 2013 CONTENTS Introduction 1 SAIBT contact details 1 Course overview 2 Course statement 2 Learning objectives 2 Prerequisite(s)/Assumed knowledge 2 Nil 2 Attendance requirements 2 Other special requirements 3 Learning resources 3 Course homepage 4
  • 2. Assessment 5 Assessment summary 5 Exam Extensions Performance in assessment 13 Submission and return of assignments 14 Extensions 14 Students with disabilities 14 Variations to assessment tasks 14 Important information about all assessment 15 Examination arrangements Error! Bookmark not defined. Academic integrity 16 Course calendar – Semester 1, 2013 Error! Bookmark not defined. Course Information: BUSS1054 Semester 201301 Introduction Welcome Welcome Welcome to the Course Management Principles. This Course will provide you with an overview
  • 3. of management, work, and how it is organised in the world of today, This course will enable you to consider and explain the ways in which work is organised and managed, within the context of forces that impact such as developing technologies, globalising of markets, services and manufacturing, threat of Bird Flu and unpredictable natural disasters. This course information booklet provides the course outline, assessments, policies, assessment feedback sheets and course dates. Delivery will be through lectures and tutorials. Course Coordinator : Dr Janine Pierce Lecturers:Bob Arnott email:[email protected] Dr Brian Crossman email:[email protected] Janine Pierce: email:[email protected] Location: All lecturers :room location:B 5-01 SAIBT contact details South Australian Institute of Business and Technology Brookman Building University of South Australia
  • 4. City East Campus North Terrace Adelaide 5000 Telephone: (08) 8302 1555 Fax: (08) 8302 1557 Email: [email protected] mailto:[email protected] Course Information: BUSS1054 Semester 201301 Course overview Course statement This course is designed to provide students with a basic understanding of the nature of management, work and its organisation. Course content The nature and meaning of management, work and work organisation; influence of changing technology on management processes and practices; the motivation of people to achieve
  • 5. organisational objectives; social relations in the work place; organisational culture and control; conflict, its regulation and management; cross-cultural dimensions; global trends. Learning objectives a. critically examine the roles of managers and the organisation of work. b. identify the processes of management. c. identify and assess the influence of change and technology on managers, management, work and its organisation. d. demonstrate an understanding of the ethical dimensions of management. e. assess the implications and significance of human and cultural diversity in the exercise of management, work and its organisation. f. demonstrate an understanding of indigenous cultural issues in the organisation of work and its management. Prerequisite(s)/Assumed knowledge
  • 6. Nil This course is taught through internal mode. Internal delivery is through lectures and tutorials and includes a Course Information Book. Online resources include:powerpoint slides, study guide topics, textbook, e readings. You must purchase the textbook. Attendance requirements There is a weekly 4 hr class combined lecture and tutorial – both components are required to be attended Students must attend and participate in all course sessions (course sessions include lectures, tutorials or workshops) throughout the semester. Course Information: BUSS1054 Semester 201301 We understand that sometimes situations can make attendance at course sessions difficult, so students are permitted to miss up to two course sessions without
  • 7. explanation. Absences may be approved if a current medical certificate, counsellor's certificate or other acceptable explanation is provided. However, students who miss more than two sessions without reasonable explanation may be requested to see an Academic Counsellor to explain their absences and discuss potential academic progress issues. The meeting will also discuss other appropriate support options available to them. Other special requirements Students are not required to pass the examination, or attain any set mark in the exam,to pass the course. Students are required to achieve a mark of 50% or more when all pieces of assessment are viewed together to pass the course. 2. Students must attend and participate in all course sessions (a course session is either a lecture or tutorial) throughout the semester. We understand that sometimes situations arise that make attendance at lectures difficult, so we will permit students to miss up to two course sessions
  • 8. without explanation. Students may not miss any more than two course sessions without supplying a current medical certificate, counsellor's certificate or other acceptable explanation. Students who do miss more than two sessions without reasonable explanation may fail the course and be precluded from further attendance at classes and submission of future assessment items. Learning resources Text(s) You will need continual access to the following text(s) in order to complete this course. The library will only hold one copy of the nominated text books and therefore you will need to acquire the book(s). Robbins, S,. DeCenzo, D., Coulter, M, & Woods, M 2012 Management: The Essentials, Pearson. Sydney. ISBN: 9780136109822 Other resources
  • 9. Below is a list of other books which students may use to compliment the recommended text. It is also recommended that, if possible, students read: Summers, J & Smith, B 2006, Communication Skills Handbook, Wiley. The book provides good guidance on how to prepare for assignments and exams, essay writing, case study analysis, referencing, plagiarism and more. It is particularly recommended for first year students who will need some guidance in these areas. Please note: this is not a required Course Information: BUSS1054 Semester 201301 text book, but students are encouraged to at least read it. Both books are available at UniBooks at the City West Campus of UniSA.Materials to be accessed online Below is a list of other books which students may use to compliment the recommended text.Major references: books, journals and periodicals (print and electronic) Bartol, K, Martin, D, Tein, M & Matthews, G 2005,
  • 10. Management: A Pacific Rim Focus, 4th edn, McGraw Hill, Australia. Buchanan, D & Huczynski, A 2004, Organizational Behaviour : An Introductory Text, Prentice Hall, Harlow. Davidson, P & Griffin, RW 2006, Management, 3rd Australasian Edition, Wiley, Australia. Drucker, PF 1995, Managing in a time of great change,: Truman Talley, New York. Jones, GR & George, JM 2006, Contemporary Management. McGraw Hill, Australia. Krietner, R 2001, Management, 8th edn, Houghton Mifflin, New York. Kreitner, R & Kinicki, A 2001, Organisational Behaviour, 5th edn, Irwin, Chicago, Illinois. Linstead, S, Fulop, L & Lilley, S 2004, Management and Organisation, Palgrave Macmillan, Houndmill. McFarlin, DB & Sweeney, PD 2003, International Management: Strategic Opportunities and Cultural Challenges, 2nd edn, Houghton Mifflin, New York. Mullins, LJ 2005, Management and Organisational Behaviour, Pearson Education, UK. Robbins SP & Barnwell, N 2002, Organisation Theory: concepts and cases, 3rd edn, Prentice Hall, Sydney, Australia. Robbins, SP, Millett, B & Waters-Marsh, T 2004,
  • 11. Organisational Behaviour, Wiley, Australia. Robbins, SP, Millet, B, Cacioppe, R & Waters-Marsh, T 2001, Organisational Behaviour: leading and managing in Australia and New Zealand, Prentice Hall, Sydney, Australia. Schermerhorn, J 2002, Management. 7th edn, John Wiley, Sydney, Australia. Thompson, P& McHugh, D 2002, Work Organisations, Palgrave, Basingstoke. Watson, TJ 2002, Organising and Managing Work, Pearson, Harlow. Course homepage SAIBT Portal > Moodle > Available Subjects > Course Login via http://learning.saibt.sa.edu.au/user/login Evaluation of the course SAIBT is committed to quality assurance and part of that process is the collection of student feedback on the courses that are delivered. Students will be invited to complete a course evaluation during the last two weeks of semester. You are also welcome to contact the course
  • 12. coordinator at any time throughout the semester should you have any concerns or wish to make suggestions for improvement to the course. http://learning.saibt.sa.edu.au/user/login Course Information: BUSS1054 Semester 201301 Assessment To pass a course you must satisfactorily complete the assessment requirements prescribed for the course. SAIBT has defined policies and procedures on assessment. If you require more information or detail then please refer to SAIBT academic policies which can be downloaded from the SAIBT website or accessed from SAIBT Reception. As Form of Assessment Weighting Due date Assignment 1 Critical comparative review of contemporary information
  • 13. 15% Due Sunday 24 th March to be lodged through Turnitin by 6pm Assignment 2 Evaluation and analysis case study 35% Due Sunday 5 th May by 6pm to be lodged through Turnitin by 6pm Tutorial preparation and
  • 14. participation 15% A series of three tests commencing in week 3 (see Course outline at end of booklet) Final Examination 35% To be announced Assessment details All assignments must use the Assignment cover sheet (available from the SAIBT Student Portal)—whether submitted electronically or in hard copy. To pass the course you must satisfactorily complete its assessment requirements. Achievement of a pass in the course will be secured by obtaining 50 marks, regardless of the assessment
  • 15. tasks in which they are obtained. There is no requirement to obtain a pass mark in the exam. All assessment tasks are individual tasks. Details of assessment submission and return are listed under each assessment task. Course Information: BUSS1054 Semester 201301 Assignment 1—Due Sunday 24 th March by 3pm. Assignment 1 – Critical comparative review of contemporary information (1,000 words) 15% weighting Discuss the following statement in approximately 1,000 words: “The role of managers in the 21 st century is increasingly diverse and challenging”. Use specific examples from businesses to support your argument. Format
  • 16. The argument will be presented in essay format and will have introduction, discussion and conclusion sections. The objective of the exercise is to enable you to develop and present an argument which is convincing and well supported and is within word constraints. Please ensure that it is thoroughly and correctly referenced using the Harvard referencing system. You must use a minimum of 4 different academic references (academic book or journal) in your essay. Web references on companies you provide examples of are not counted as part of these 4 references. Less than four references of good quality will result in a Fail result. Please conform to the following: copy a separate page after conclusion
  • 17. referencing style is on course site) -notes Assessment criteria Assessment of your assignments will take into account: bibliographic convention logical planning and sequence punctuation readings, text(s) and other relevant materials. Course Information: BUSS1054 Semester 201301
  • 18. FEEDBACK FORM: ASSIGNMENT 1 (ESSAY): ASSESSMENT FEEDBACK Introduction to Management (BUSS 1054) Assignment 1- Critical Review Essay (1,000 words) The Graduate qualities being assessed by this assignment are: The graduate qualities being developed and assessed through this assignment are: 4 and 6. Key components of this assignment Performance on this component Comment Excellen t Good Fair Poor Very Poor 1. Relevance of your answer to the question or task set 2. All parts of the question addressed 3. Use of real life examples from businesses
  • 19. Argument- 1. Well developed 2. Logical planning and sequence 3. Supporting documentation for arguments Wider reading- 1. Comprehensive coverage reflecting engagement with set readings, text(s) and other relevant materials 2. The essay has been researched widely and skilfully from a range of sources Presentation- 1. Overall presentation, including correct grammar, spelling and punctuation 2. Use of inclusive language 3. Clarity of expression Referencing- 1. Use of Harvard style 2. In text references (author, date, page) 3. Quotations
  • 20. 4. Reference list ow the sources are referenced -text references Summary comment Assignment grade Marker Course Information: BUSS1054 Semester 201301 -marking and re-submission are not permitted. Assignment 2— Evaluation and analysis case study (2,000 words) Due Sunday 5 th May
  • 21. by 6pm, worth 35% of final mark Present detailed answers, using 6 academic references to support them, to the questions posed at the end of this case study in approximately 2,000 words in total: Read the following case study and answer all the questions. THE NEW TEAM LEADER Bill Myers had been working as a technician for a regional Internet service provider (ISP) for three years when he received a promotion to technical support team leader. Bill was quite excited to be leading the team. He had worked very hard to develop the technical skills for answering calls and the interpersonal skills for communicating technical solutions to customers. Also, he had demonstrated his desire for the promotion by volunteering for overtime and working all over holiday periods. Finally, he had been promoted. However, now he faced problems he had not anticipated. How would he be able to convince his friends to take him seriously in his new role as their boss? How was he going to
  • 22. maintain the discipline needed in this workplace with existing and new employees? The ISP's customers were generally satisfied with the level of dedication and care shown by the former team leader, who handled not only technical support for individual consumers but business and government accounts as well. However, a recent acquisition had increased the technical support team's workload, and due to the reduced standard of technical support a number of the larger account customers were not renewing their contracts. This was an important issue, because reliable technical support was regarded as the core competency that had originally set the company apart from other regional ISPs. Bill was one of the first technicians employed by the company, and the first technician promoted from within the ranks to be team leader. When he first started, he was lucky to train with the manager of the business, a very experienced and competent technical specialist. He modelled his own skills on those of his manager and worked diligently to
  • 23. handle most jobs with the fewest mistakes and even fewer complaints. Where the other technicians handled only forty to fifty technical support jobs, Bill routinely handled ninety or more jobs, including some of those with the most demanding technical problems. He not only cleared his own jobs but frequently assisted other technicians in clearing their backlog. When extremely difficult calls came in, such as calls from customers who had been disconnected for not paying their bills within the agreed terms, it was often Bill who was asked to handle them. He rapidly developed excellent relationships with all of his customers. During his first year he was named technician of the month on more than one occasion. In his second year he worked with the existing team leader to learn how to roster the workers and received advanced training in the company's network operations and technical procedures beyond customer support jobs. Course Information: BUSS1054 Semester 201301
  • 24. Although the work was extremely fast-paced and required concentration, there was always time for joking and having fun with the other technicians. Strong friendships grew between the technicians, who frequently socialised after hours and on their days off. There was a strong feeling of family in the office. The high levels of training and pay led to extremely low turnover rates. There were always waiting lists of applicants for the positions. If a technician wished to leave, he or she had no problem finding work at government departments or for other ISPs. Morale was generally high due to the respect the technicians felt they received from 'their' customers for the high-quality work they performed, the higher levels of pay and benefits they received in comparison with technicians at other organisations, and the high degree of friendship among the technicians. Everyone at the ISP was happy for Bill and sincerely wished him well. They all knew now that they could be promoted if they worked hard enough. Bill was
  • 25. anxious to assume his new responsibilities and even to try some new procedures he had been devising. Within six months Bill wasn't nearly as happy with his promotion as he had thought he would be. Some of his friends, who were now his subordinates as well, didn't seem to pay attention to his suggestions concerning their job performance. They ignored his instructions and frequently treated them as a joke. This attitude was even worse among new technical staff, who would often switch shifts, leave early or arrive late and ignore both his authority and his carefully planned rosters. Bill soon realised that his new position was missing one thing – the authority to go with his new responsibilities. He had no authority to sanction any of his subordinates: he couldn't dock their pay, make them work overtime or cut back on their hours. He couldn't shorten their lunch breaks or eliminate their coffee breaks. Any such sanctions could come only from the overall company manager. If he tried to insist that a new procedure be used or that rostered hours be worked
  • 26. and the technician balked, he had no recourse. If he complained to the manager, he would be viewed as unable to do his job. He couldn't complain to his friends, because they were part of the problem. He tried acting in an authoritarian manner and harshly insisting on the new methods. He was met with hostility, and his friends stopped talking to him. One day he had had enough and he berated a group of his friends about how they gave him no respect, they were uncooperative, and they weren't doing their jobs, and he was fed up with it. After all, he didn't ask them to do anything he wasn't willing or able to do himself. Morale was plummeting (his as well as the other technicians) and productivity was falling. Bill felt like a failure at the job he had worked so hard to get, and even beyond that he felt he was losing his friends. Bill knew that something was going to have to change. He needed to try something new, to somehow regain the respect of his subordinates and find a new way to inspire improved performance and efficiency and restore morale. And he had to accomplish all this while
  • 27. maintaining his friendships with the other technicians. Course Information: BUSS1054 Semester 201301 Questions 1. Which traits, skills and behaviours associated with successful leaders does Bill possess? Cite specific examples in support of your answer. 2. Why did Bill have problems making changes and maintaining discipline when he was first promoted to a position that required leadership? 3. Analyse Bill’s leadership situation in terms of his sources of power. Are there types of power he couldn't or shouldn't use? What types of power could he draw on, and how could he use those types to greatest effect? 4. How could Bill become an effective leader in his new
  • 28. position? Apply relevant leadership theory/theories to answer the question. [Case based on one by Michel de Percy, University of Canberra, Sourced from Hitt, M.A.; Black, J.S.; Porter, L.W. and Hanson, D. (2007) Management, Pearson: Australia] Your answers to the Case Study should be presented as four (4) distinct answers that are presented with a covering introduction to the whole case study. You should divide your assignment into a brief introduction, discussion (of each of the four questions) and brief conclusion section to the case study. The objective of the exercise is to enable you to develop and present an argument which is convincing and well supported and is within word constraints. Please ensure that it is thoroughly and correctly referenced using the Harvard referencing system. The answers should be written in paragraph form using appropriate headings and sub-headings based on your reading of the case study and additional research. Please ensure that it is
  • 29. thoroughly and correctly referenced using the Harvard referencing system. It is expected that students would use a minimum of 6 different reference sources in the body of this assignment. Of the 6 reference sources, at least one should be an article from a scholarly journal. Where less than 6 references are used within the body of the assignment it would be difficult to achieve a grade higher than P2. Assignments that are not correctly referenced will incur heavy penalties. See course site for Harvard referencing guide. Please conform to the following: -notes t at the end of your assignment (before the ‘References’ section).
  • 30. Occasionally assignments go missing during submission and return. It is expected that students will make copies of all assignments and be able to provide these if required. Course Information: BUSS1054 Semester 201301 Assessment of your assignments will take into account: mentation and use of a bibliographic convention punctuation readings, text(s) and other relevant materials to assignment
  • 31. Course Information: BUSS1054 Semester 201301
  • 32. FEEDBACK FORM: ASSIGNMENT 2 (CASE STUDY) ASSESSMENT FEEDBACK Management Principles (BUSS 1054) Assignment 2- Evaluation and analysis case study (2,000 words) Key components of this assignment Performance on this component Comment Excellent Good Fair Poo r Very Poor 1. Relevance of your answer to the information contained in the case study 2. All 4 questions addressed Argument- 1. Well developed – more than a description 2. Logical planning and sequence 3. Supporting documentation for arguments
  • 33. Wider Reading- 1. The information provided by the student in addressing the requirements of the case study shows evidence of comprehensive research from a number of sources (books, journals, etc). Presentation- 1. Overall presentation, including correct grammar, spelling and punctuation is of a professional standard 2. Use of inclusive language 3. Clarity of expression Referencing- 1. Use of Harvard style 2. In text references (author, date, page) 3. Quotations 4. Reference list Consistency and accuracy in how the sources are referenced
  • 34. assignment matches in-text references Summary comment Assignment grade Course Information: BUSS1054 Semester 201301 Re-marking and re-submission are not permitted. Exam/Test 35% weighting The exam will test your understanding of the information presented and discussed in the lectures, and the required reading for each of the topics covered. The duration of the exam will be 2 hours 20 minutes plus 10 minutes reading time. Past exam papers will be posted on the Course portal.. As stated earlier in this Course Information Book students are not required to pass any one
  • 35. piece of assessment (including the exam) to pass the course overall. The exam will be closed book. Students will only be permitted to bring in an English language or a bilingual print dictionary. The duration of the exam/test will be 2 hours and twenty minutes The standards by which the exam/test will be assessed are closed book but students only have to achieve an overall aggregate of 50% in all combined pieces of assessment to pass the course. A pass mark is not required in the exam to pass the course.. Tests: are held in three particular weeks of the course, which will be advised on the portal and dates are also are listed in the back of this course booklet. The tests cannot be completed at any other time. Past exam papers may be obtained from the course portal. Performance in assessment Your performance in a course’s assessment will be given a grading notation. Graded or Non-
  • 36. graded modes of assessment may be used. The following table depicts the various grade notations and the notational percentage they reflect. Grade Notation Notational % Grade Point High distinction HD 85–100 7 Distinction D 75–84 6 Credit C 65–74 5 Pass level 1 P1 55–64 4.5 Pass level 2 P2 50–54 4 Fail level 1 F1 40–49 1.5 Fail level 2 F2 below 40 1 Withdraw – No Fail W — — Withdraw – Fail WF — 1.5 Course Information: BUSS1054 Semester 201301 Submission and return of assignments All assignments must be submitted in the following two ways: 1. Submit assignments using the moodle online submission
  • 37. instrument that enables you to submit your assignments directly to your Course Coordinator or Tutor. Instructions on how to upload your assignments can be found on the Student Portal under Resources – Student FAQ – Online Submission of Assessment. Please note that before you upload your assignments you should save them with the following file name structure Your SAIBT ID – Assignment name or number. For example STANMA1003 Communication Assignment 1. 2. Submit a printed version to the assignment box located at: City East Campus, outside the Student Service centre on Level 4 of Brookman Building. Any alternative submission arrangements will be indicated by lecturers, either in class or in your Course Information Booklet. Both submissions must have an Assignment cover sheet attached. These are available from the SAIBT Student Portal Please ensure you keep an electronic copy or hard copy, or both, of all assignments.
  • 38. Extensions Students may request an extension on submission dates for assessments based on medical, compassionate or religious observance grounds, or community services. Extensions must be sought at least three days prior to the submission date, and negotiated with your individual lecturer. Requests closer to the submission date need to be negotiated with the Course Coordinator, and will require at minimum, a medical certificate or other documentation regarding your reasons for seeking an extension. Late penalties Late assignments, without a previously negotiated extension, will incur a penalty of 5% per day. Assignments will not be accepted for marking after two weeks post-submission date, without prior approval or after answers have been discussed or distributed in class or via the student portal.
  • 39. Students with disabilities Students with disabilities may be entitled to a variation or modification to standard assessment arrangements. Policy for students with disabilities is available in the SAIBT Policy Manual, a copy of which can be accessed from Reception. Variations to assessment tasks Students may request a variance to assessment methods, tasks and timelines based on medical, compassionate or religious observance grounds, or community services. Such Course Information: BUSS1054 Semester 201301 variations must be requested before or during the second teaching week or within 5 working days of the distribution of this Course information. Variations requested after this date will need to be negotiated with the Course Coordinator and may not be able to be accommodated. Important information about all assessment All students must adhere to SAIBT’s policies about assessment. Key information can be found
  • 40. in the SAIBT Policy Manual. See www.saibt.sa.edu.au or SAIBT portal. Examinations Examinations are a form of assessment where you are required to undertake a specified academic task within a specified limited period of time. Generally, access to the examination room and external assistance are also regulated. Examination procedures have been stipulated in the SAIBT Policy Manual and you should familiarise yourself with them. All students must bring their Student Identification Card. Students who breach the examination conduct provisions may be guilty of misconduct. For further information about this, please refer to SAIBT Academic Policies, a copy of which can be downloaded from the SAIBT website or accessed from SAIBT Reception. A timetable for examinations will be made available during the study period and can be accessed from the SAIBT Student Portal.
  • 41. http://www.saibt.sa.edu.au/ Course Information: BUSS1054 Semester 201301 Academic integrity SAIBT is committed to academic integrity and has policies and procedures in place to ensure academic integrity and manage academic misconduct for all students. Academic misconduct includes: in Examinations of the SAIBT Policy Manual, presentation of data with respect to laboratory work, field trips or other work that has been copied, falsified or in other ways improperly obtained. significant assistance from another person, where such assistance is not expressly permitted in this booklet.
  • 42. integrity. Students' work may be checked for plagiarism using a variety of means, including text comparison software. Assignments checked electronically will be held in a database for future matching processes. SAIBT’s full Academic Integrity can be downloaded from the SAIBT website or accessed from SAIBT Reception. Course Information: BUSS1054 Semester 201301 Course calendar – Semester 1, 2013 Week Dates (Monday – Saturday) Topic Readings & Assessment 1 25 February – 2 March Managers & Management:Contempo rary & Historical perspectives (Chapter 1 & History module pp.23- 28).
  • 43. 2 4 March – 9 March The Internal Management Environment:culture (Readings to be provided) & diversity (pp.44- 45;71;75;167;253- 254;226;282-3;331) 3 11 March – 16 March The External & International Management Environments (Chapter 2) Weekly test (individual multiple choice) 4 18 March – 23 March Planning (Chapter 4) Assignment 1 due by Sunday 24 th March at 6pm to be submitted though
  • 44. Turnitin 5 25 March – 30 March Leading (chapter 11) 6 1 April – 6 April Organising (Chapter 5) Weekly test (group test based on questions 1 &3 of asst 2 case study) 7 8 April – 13 April Motivating employees (Chapter 10) Weekly test(group test) based on questions 2 & 4 of Asst 2 case study 8 15 April – 20 April Controlling (Chapter 13) 9 22 April – 27 April Managing Human Resources (Chapter 6) 10 29 April – 4 May Decision Making
  • 45. (Chapter 3) Asst 2 to be submitted to Turnitin by Sunday 5 th May at 6pm 11 6 May – 11 May Managing change, Innovation & Entrepreneurship (Chapter 7 plus pp.111- 120) Course Information: BUSS1054 Semester 201301 Week Dates (Monday – Saturday) Topic Readings & Assessment 12 13 May – 18 May Indigenous Management (Readings to be provided) & exam revision
  • 46. Bring your textbook & all your lecture notes & resources for revision 13 20 May – 25 May Swot vac / Exam week 14 27 May – 1 June Exam week 2