Jessica Heykoop is seeking a full time position utilizing her diverse background in client services, customer service, conveyance, and task management. She has over 5 years of experience in operations specialist roles managing hazard claims, preservation data, and communicating between staff and contractors. Additionally, she has experience in cosmetology, modeling, custodial work, and retail sales associate positions. Her education includes obtaining her cosmetology license and a high school diploma.

1. Jessica Heykoop
Eastpointe, MI 48021
jleighhud@gmail.com
(586) 879-8036
Objective
To obtain a full time position utilizing my diverse background in client and customer service,
conveyance and my willingness to take on new challenges to become a valuable asset to your
company.
Experience
06/2014-Present Five Brothers Default Management Solutions Warren, MI
 Operations Specialist
 Extensive account research and review
 Manage Hazard Claim and Preservation data
 Neglect and mold review
 Task managing
 Ordering preservation work
 Conveyance experience
 Communication between staff and contractors
 Help ensure correct work was completed by contractors
05/2013 -03/2014 GCA Sterling Heights, MI
 Night Lead Custodian
 Ensure over 20 rooms are cleaned, prepped, and set up
 Setting up the stage or gym for events
 Organizing the flow of any and all events
 Janitorial work including but not limited to vacuuming, dusting, taking out trash,
and prepping the library for the next day
 Ensuring split shift employees also complete tasks in a timely and efficient manner
in accordance to policy and procedure
11/2010 - 11/2011 Regis Corporation (Bo-Rics) Various, MI
 Cosmetologist
 Consult with clients on their desired look
 Hair cutting, coloring, styling
 Make-up application
03/2009 - 09/2009 Wal-Mart Super Center Huntley, IL
 Sales Associate
 Attend to the needs of customers
 Keep the Health and Beauty Department clean and organized.
 Set up new features and restock shelves
2005 - Present Stylist/Model Various, IL/MI
 Freelance Cosmetology work

2.  Freelance modeling work
Education
08/2003 - 06/2005 Virginia Farrell Beauty School St. Clair Shores, MI
 Obtained state issued cosmetology license
2001 - 2005 East Detroit High School Eastpointe, MI
 High school Diploma
References available upon request.