Usabilitylab бизнес эффективность сайтов страховых компаний 19.09Дмитрий Силаев
Страховые компании на 5-7 лет отстают от банковской отрасли в области ИТ и интерфейсных решений. Актуальность он-лайн сервисов повышается с появлением электронных полисов. Сайты должны превратиться из витрин со страховыми продуктами в сервис для клиентов.
Та страховая компания, которая сможет выстроить регулярные взаимодействия с клиентом будет иметь значительные преимущества.
This document provides information for parents about a Spanish 1 class, including an introduction to the class's focus on the Five C's of culture, communication, comparisons, communities, and connections. It notes that the class will have both online interactive and thematic components. Grading is based on tests, quizzes, projects, participation, preparation, cooperation, and effort. Contact information is provided for the teacher, including voicemail, email, website, and registration for alerts. A student teacher will be joining in October and tissues would be appreciated for the class.
The document discusses the history of gender testing for female athletes from the late 1800s to present day. Early gender tests involved visual inspections and medical certificates of femininity. Later tests included chromosome analysis, DNA testing, and examinations of sexual characteristics. Many female athletes faced public humiliation and lost medals due to failing emerging gender tests. Modern sports organizations have moved away from routine testing but still use a multi-factorial approach when gender is questioned for a particular athlete.
The document lists various advantages to being short in three or fewer sentences. It discusses how being short allows one to save money through cheaper clothing and admission costs. Short stature also provides health benefits like avoiding back pain and living longer. Additionally, short people have more versatility in clothing options and better chances in competitions requiring smaller sizes. Overall, the document champions being short by concluding that less is more and that good things can come in small packages.
Religious information literacy: using information to learn in church communityRAILS7
This document summarizes a study on how members of church communities experience informed learning through their use of information. The researchers conducted interviews with members of the Uniting Church in Australia to identify different ways information is used for learning. They found that informed learning in church communities involves using information to grow one's faith, develop relationships, and manage the church. Specifically, participants reported learning through discussion, personal study, artistic expression, and developing relationships through both planned and informal activities. The researchers conclude that church communities could benefit from recognizing the preference for interactive learning over print and audio resources alone.
Usabilitylab бизнес эффективность сайтов страховых компаний 19.09Дмитрий Силаев
Страховые компании на 5-7 лет отстают от банковской отрасли в области ИТ и интерфейсных решений. Актуальность он-лайн сервисов повышается с появлением электронных полисов. Сайты должны превратиться из витрин со страховыми продуктами в сервис для клиентов.
Та страховая компания, которая сможет выстроить регулярные взаимодействия с клиентом будет иметь значительные преимущества.
This document provides information for parents about a Spanish 1 class, including an introduction to the class's focus on the Five C's of culture, communication, comparisons, communities, and connections. It notes that the class will have both online interactive and thematic components. Grading is based on tests, quizzes, projects, participation, preparation, cooperation, and effort. Contact information is provided for the teacher, including voicemail, email, website, and registration for alerts. A student teacher will be joining in October and tissues would be appreciated for the class.
The document discusses the history of gender testing for female athletes from the late 1800s to present day. Early gender tests involved visual inspections and medical certificates of femininity. Later tests included chromosome analysis, DNA testing, and examinations of sexual characteristics. Many female athletes faced public humiliation and lost medals due to failing emerging gender tests. Modern sports organizations have moved away from routine testing but still use a multi-factorial approach when gender is questioned for a particular athlete.
The document lists various advantages to being short in three or fewer sentences. It discusses how being short allows one to save money through cheaper clothing and admission costs. Short stature also provides health benefits like avoiding back pain and living longer. Additionally, short people have more versatility in clothing options and better chances in competitions requiring smaller sizes. Overall, the document champions being short by concluding that less is more and that good things can come in small packages.
Religious information literacy: using information to learn in church communityRAILS7
This document summarizes a study on how members of church communities experience informed learning through their use of information. The researchers conducted interviews with members of the Uniting Church in Australia to identify different ways information is used for learning. They found that informed learning in church communities involves using information to grow one's faith, develop relationships, and manage the church. Specifically, participants reported learning through discussion, personal study, artistic expression, and developing relationships through both planned and informal activities. The researchers conclude that church communities could benefit from recognizing the preference for interactive learning over print and audio resources alone.
Psychology is the science of the mind and behavior. Psychologists work in various areas like research, academics, and clinical settings. There are many specialized fields within psychology like cognitive psychology, developmental psychology, social psychology, and more. Some areas of specialized study include clinical psychology, developmental psychology, educational psychology, experimental psychology, and industrial/organizational psychology. Each area involves a different focus and approach to the study of human behavior and mental processes.
Bugs Bunny is known for his witty one-liners and quips. However, the cartoon character is also an example of effective public speaking techniques. Through his calm demeanor and ability to engage audiences with humor, Bugs demonstrates traits such as confidence, preparation, and connecting with listeners.
Michael Mindlin has over 30 years of experience in design, management, and business development. He has helped create a culture of innovation at several international firms. Currently, he is the Midwest Discipline Director for Architecture at Jacobs, where he is responsible for project delivery, design, and business development. Previously, he was a founding principal at Suttle Mindlin, where he established a unique strategic approach to planning and design projects. He has extensive experience leading teams and developing award-winning mixed-use, retail, and urban development projects.
Glass is made primarily of silica (SiO2) and is a clear, smooth material used to make many items like windows, bottles, glasses, and more. Windows are transparent openings in walls or doors that allow light, air, and sound to pass through when open but can be closed. Bottles are rigid containers with a narrow neck and opening used to store liquids. Glasses refer to both eyeglasses for vision correction and safety glasses for eye protection.
This advertisement promotes the sale of discounted sports jerseys from inthecarts.com. NBA jerseys can be purchased for only $14.99 each and come in a large stock of options. NFL jerseys are also available at low prices from the same website.
The document provides summaries of various marketing and advertising campaigns across different channels and industries, including:
1) A print campaign by ZKId Network to support a child-safe virtual private network through publications like TIME, Parenting, and shelter books.
2) A newspaper recruitment ad by SpaceWorks that achieved over 750% of its response budget for software engineers.
3) A multi-channel branding and customer acquisition campaign including print, mail, TV, and collateral for Wells Fargo Bank products.
1. The document discusses upgrading existing tent frame systems to a new slide-in top system called Maxi Track or Maxi II.
2. It describes how to convert existing inventory frames from 10 feet to 50 feet wide by replacing old components with the new Maxi Track or Maxi II parts.
3. This upgrade is said to immediately reduce labor costs for installing and removing tops while also reducing wear on the top fabric.
Эволюция проекта: интернет-банк Банк МосквыДмитрий Силаев
ТЗ на разработку любого сервиса (особенно массового) должно включать макеты/прототип. На примере кейса с Банком Москвы, которые в 2003 внедрили "коробку", а к юзабилити пришли только в 2015 году, рассказываю о возможностях для проектной команды уже на первом этапе внедрения получить сервис с высокими пользовательскими качествами.
В презентации есть примеры пользовательских проблем, а также объясняется практическая ценность каждого этапа создания макета. Если Банк включает в ТЗ макеты, появляется выбор, например, использовать "коробку", но до внедрения тестировать их интерфейс (или передать вендору готовое юзабилити-исследование USABILITYLAB). Качественное решение банк получает уже на этапе внедрения даже "коробки".
Эволюция проекта:
1. Низкий приоритет для проекта ДБО и разработка ТЗ (функциональность, безопасность).
2. Выбор "коробки.
3. Боремся за работоспособность внедрения.
4. Боремся с техническими проблемами.
5. Набираем статистику.
6. Приходим к выводу, что "коробка" не соответствует уровню банка (речь про пользовательские качества и дизайн).
7. ТЗ на собственное решение, которое включает макеты, проверенные на пользователях.
8. Внедрение, борьба за работоспособность ("чтоб без технических проблем").
9. Красота и оценка/улучшение пользовательских качеств внедрения.
10 Продвижение.
The document discusses private archives in Oslo City Archives and how to improve documentation of immigrant communities and minorities. It notes that currently only 17% of archival holdings are from the private sector. The Oslo Multicultural Archives Project aimed to collect more representative archives from minorities. Research found public archives expressed majority perspectives while private archives contained more direct voices and perspectives not found elsewhere. Better documentation requires collecting private archives, oral histories, and developing documentation plans in cooperation with communities.
Psychology is the science of the mind and behavior. Psychologists work in various areas like research, academics, and clinical settings. There are many specialized fields within psychology like cognitive psychology, developmental psychology, social psychology, and more. Some areas of specialized study include clinical psychology, developmental psychology, educational psychology, experimental psychology, and industrial/organizational psychology. Each area involves a different focus and approach to the study of human behavior and mental processes.
Bugs Bunny is known for his witty one-liners and quips. However, the cartoon character is also an example of effective public speaking techniques. Through his calm demeanor and ability to engage audiences with humor, Bugs demonstrates traits such as confidence, preparation, and connecting with listeners.
Michael Mindlin has over 30 years of experience in design, management, and business development. He has helped create a culture of innovation at several international firms. Currently, he is the Midwest Discipline Director for Architecture at Jacobs, where he is responsible for project delivery, design, and business development. Previously, he was a founding principal at Suttle Mindlin, where he established a unique strategic approach to planning and design projects. He has extensive experience leading teams and developing award-winning mixed-use, retail, and urban development projects.
Glass is made primarily of silica (SiO2) and is a clear, smooth material used to make many items like windows, bottles, glasses, and more. Windows are transparent openings in walls or doors that allow light, air, and sound to pass through when open but can be closed. Bottles are rigid containers with a narrow neck and opening used to store liquids. Glasses refer to both eyeglasses for vision correction and safety glasses for eye protection.
This advertisement promotes the sale of discounted sports jerseys from inthecarts.com. NBA jerseys can be purchased for only $14.99 each and come in a large stock of options. NFL jerseys are also available at low prices from the same website.
The document provides summaries of various marketing and advertising campaigns across different channels and industries, including:
1) A print campaign by ZKId Network to support a child-safe virtual private network through publications like TIME, Parenting, and shelter books.
2) A newspaper recruitment ad by SpaceWorks that achieved over 750% of its response budget for software engineers.
3) A multi-channel branding and customer acquisition campaign including print, mail, TV, and collateral for Wells Fargo Bank products.
1. The document discusses upgrading existing tent frame systems to a new slide-in top system called Maxi Track or Maxi II.
2. It describes how to convert existing inventory frames from 10 feet to 50 feet wide by replacing old components with the new Maxi Track or Maxi II parts.
3. This upgrade is said to immediately reduce labor costs for installing and removing tops while also reducing wear on the top fabric.
Эволюция проекта: интернет-банк Банк МосквыДмитрий Силаев
ТЗ на разработку любого сервиса (особенно массового) должно включать макеты/прототип. На примере кейса с Банком Москвы, которые в 2003 внедрили "коробку", а к юзабилити пришли только в 2015 году, рассказываю о возможностях для проектной команды уже на первом этапе внедрения получить сервис с высокими пользовательскими качествами.
В презентации есть примеры пользовательских проблем, а также объясняется практическая ценность каждого этапа создания макета. Если Банк включает в ТЗ макеты, появляется выбор, например, использовать "коробку", но до внедрения тестировать их интерфейс (или передать вендору готовое юзабилити-исследование USABILITYLAB). Качественное решение банк получает уже на этапе внедрения даже "коробки".
Эволюция проекта:
1. Низкий приоритет для проекта ДБО и разработка ТЗ (функциональность, безопасность).
2. Выбор "коробки.
3. Боремся за работоспособность внедрения.
4. Боремся с техническими проблемами.
5. Набираем статистику.
6. Приходим к выводу, что "коробка" не соответствует уровню банка (речь про пользовательские качества и дизайн).
7. ТЗ на собственное решение, которое включает макеты, проверенные на пользователях.
8. Внедрение, борьба за работоспособность ("чтоб без технических проблем").
9. Красота и оценка/улучшение пользовательских качеств внедрения.
10 Продвижение.
The document discusses private archives in Oslo City Archives and how to improve documentation of immigrant communities and minorities. It notes that currently only 17% of archival holdings are from the private sector. The Oslo Multicultural Archives Project aimed to collect more representative archives from minorities. Research found public archives expressed majority perspectives while private archives contained more direct voices and perspectives not found elsewhere. Better documentation requires collecting private archives, oral histories, and developing documentation plans in cooperation with communities.