Herbie.AI is a multinational company that focuses on digitally transforming enterprises using voice-enabled virtual assistants powered by generative AI. It has over 8 active customers across 35 countries. Herbie.AI virtual assistants can understand conversations in over 132 languages and handle high volumes of concurrent users. It provides customizable assistants for various business functions and sectors like banking, healthcare, manufacturing and more.

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Herbie-Advanced AI Enabled Multi
Channel Virtual Assistant Powered with
Generative AI
We are a multinational intelligent automation company, focusing on digital
transformation of enterprises with unique voice enabled virtual assistants

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Establishment
2019
Brand
Herbie.AI
Active Customers
8 Countries
Real Integration with any system
Universal API Adapter
License Model
Enterprise | SAAS | Opex
Fastest Go Live
Info / FAQ bots same week, Txn bots – 1
month
Company
SunSmart Global / Herbie.AI
Focus
Digital Transformation – Générative / Conversational AI
Partners
35 Countries
Human Sense Technology
Highest Maturity of 95%+.
Highest Language Understanding
70+ on 2-way voice & 132+ on text
Other Key Points
15+ Channels, Live Agent [audio/video/conf]
Business Overview
© www.herbie.ai | sales@herbie.ai Americas | Europe | Middle East | Africa Page 2
FIFA world cup 2022 Trusts Herbie.AI for handling 3 mi Concurrent
Conversations across 10 Languages conversationally on voice…
Active Clients In:
Banking
Financial Services
Insurance
Healthcare
Education
Manufacturing
Government
Sports
Software – IT
Utility Services

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Generative AI Powered Conversational AI Voice Assistant speaks 132+
languages
Several Unique, Advanced & Futuristic functionalities with infinite
possibilities
Certified for Security Standards and complying to Vulnerability Assessments
& Data Privacy and Protection Regulations like GDPR, DPDP ACT, NESA,
etc.
Available SAAS, On Cloud, On Premises Versions that meets the
expectations of all business sectors
Innovative Pricing Models, 100% successful deployments. 95% Maturity.
Enhanced Customer Experience with integrated approach – Human Web
Chat, Virtual Assistant – Voice & text – Seamless integration with 15+ Social
Channels – Integration with internal Applications – All in one go – Quickly,
Securely and seamlessly with absolute Intelligence
Human Sense Technology ® - In spite of lingual challenges, Herbie
understands the intent & conceptuality of the conversation and responds
95%+ times perfectly to the expectation equal to a Human.
Human Contact Center – Live Agent Functionality with Smart Queue
System. Inbuilt advanced features like Canned Response, Paraphrase
settings, Tone Settings. Supports Text, Audio, Video & Conferencing Modes.
Universal API Adapter - for seamless integration with Core Systems, CRM
Applications, etc. Pre-Integrated with Open LLM Modes like ChatGPT,
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About Herbie.AI

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Senior Management Bot - Savvy
HR - Emma
Help Desk - Alice
Sales - Bruce Lee
Procurement - Linda
Herbie Internals
Industrial Coverage
Business Verticals
100% Bespoke Deployment / Customization

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Development /Deployment
Kubernetes Support
Channel Integrations Third Party Integrations
RPA Activated OCR Enabled
Technology & Integrations

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Digital Transformation is impossible without Conversational AI… Herbie.AI has super-bullish forecasting and here to stay for next 10 yrs.
Active Presence – As on JAN 2024
Live Agent Support with Voice, Text, Video & Conferencing facilities

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Herbie.AI – Content Capabilities
NLIG – Largest Insurance Service Provider in GCC,
Trusts Herbie.AI for Digital Transformation of their
business
 Rich Text Based Answers
 Image Card / Carousel View
 Upload Images and Documents
 Submit a Form with User Information
 Audio / Video Player
 Surveys and Feedbacks
 Deep Links and Hyperlinks
 Configurable Advertisement Banners
 Various types of cards – Location, Weather, Meeting,
Profile, Image, Carousals
 Seamless Integration with Live Agent on Text / Voice /
Video / Conference
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Analytics - Herbie.AI
 More than 20+ Analytical Reports to monitor real-time activities of Herbie
 Capability to build / modify any reports with Report Builder
 You can Email, Download or Print your Reports
 Advance Dashboards – Channel wise Visitors, Sentiment Analysis, Time Spent on
Herbie, Live Agent access Channel wise, Top Trending Questions, Herbie Confidence
/ Maturity Matrix, etc. Options to drill down Dashboard for data pertaining to Today,
This week, This month, Last 3 months, Last 6 Months, and Last 12 months.
 Trending Questions and responses
 Perform Sentiment Analysis, Percentage wise breakdown of Queries from Users,
check the most in demand product and the preferred channel of your users
 Exception Analysis
 Lead Generated Analysis, Input form Analysis
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Industry Recognitions
Software Suggest Magic Quadrant

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Herbie.AI – Selected Client Testimonials
Smt. Soma Mondal, Chairman - ‘SAIL Sarathi’–the first of its
kind in the Indian steel industry. As a part of #Industry4.0, #SAIL is
continuously embracing Digital Transformation
We are happy and thrilled to launch country’s First
Virtual Assistant using Herbie.AI and we are the first to
launch the transaction automation using Herbie.AI. The
overall experience [ BBK, Bank iThmar & Invita ] is very
positive and we foresee many more expansions
including social channels….
Rahul Bhalla, CEO Invita, Bahrain

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Sectors Focused
Clientele Across Segments
 BFSI
 Government
 HealthCare
 Insurance
 Fin. Services
 Education
 Manufacturing
 Others

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Organizations today need Herbie.AI to embark on their
digital journey and to stay ahead of their competition
Thank you!
Email : sales@herbie.ai