Henry Calhoun has over 5 years of experience as a computer literacy assistant helping patrons with tasks like setting up email accounts, doing online job searches, and troubleshooting minor operating system issues. He has an Associate of Science degree in Computer Information Science and various CompTIA, Microsoft, and other IT certifications. Currently he volunteers as a computer literacy assistant at several libraries and senior centers in the Oakland area.

1. Henry Calhoun
Oakland, CA 94621
510-553-1586-home 650-888-6594-cell
enrede.hounjac8@gmail.com
SUMMARY:
Computer Literacy Assistant with 5 years of experience working with beginning computer users in a
diverse public library environment, using non-technical communication, to help patrons with setting up
email accounts, Internet job searches, Access, Excel, PowerPoint, Word and minor operating systems
problems.
EDUCATION:
City College of San Francisco, CA
Associate of Science Degree (AS) Computer of Information Science 1997
 CompTIA Certification: A+ Certification – 1999 , Network+ 2009, Security+ 2011
 City College of San Francisco Certificate: Microcomputer User Support 2003
 City College of San Francisco Certificate: Databases MS Access 1999
 Fred Pryor’s Seminars Certificate: Windows 1996
 City College of San Francisco Certificate: Disk Operating System (DOS ) 1994
 City College of San Francisco Certificate of Appreciation Audio/Visual Services 1993
PROFESSIONAL EXPERIENCE:
City College of San Francisco, San Francisco, CA
Site Supervisor/Campus Manager 12/13/1993 – 8/16/2013
Duties:
 Data Entry bi-weekly payroll
 Information Services Receptionist provided public information about campus facility
 Created Inventory database of supplies using MS Access
 Ordered office and campus supplies maintained file systemof invoices etc.
 Called service repair order for vending machines and duplicating equipment
 Assist faculty and staff with campus surveys and student class count, course evaluations
 Secure class rooms, computer labs and audio/visual equipment
 Audio Visual equipment setup for meetings and class room instructions
VOLUNTEER SERVICES
 Mastick Senior Center Computer Literacy Assistant 2013 to Present
 Oakland Public Library Elmhurst Branch Computer Literacy Assistant 2012
 Alameda Free Library Computer Lab Aide 2010 to Present
 Alameda Reads Computer Tutor 2011 to Present
 San Leandro Public Library Computer Tutor 2015 to Present
 Potrero Hill Computer Services Recycling Center 1996