Hemant Teotia is seeking a position that provides opportunities for professional and intellectual growth. He has 2 years of experience in software testing and production support in the telecom domain. He is proficient with tools like ALM QC, Prism, BEAT, Ginger, and Design console ATS. Currently working as a Functional Test Engineer at Amdocs, his responsibilities include test case development, defect tracking, and conducting training sessions. He has a B.Tech in Computer Science and is based in Pune, India.

1. Hemant Teotia
Mobile: +919960831691 Email: hemantteotia@gmail.com
To work with an organization rendering competitive environment, with avenues of professional as well as
intellectual growth and where my work experience will have valuable application and utilization.
Career Profile
2 years of total IT experience in Telecom domain with expertise in the areas of Order Management System (OMS),
Testing and Amdocs Tools and Amdocs Products.
Experience Summary
 Telecom Domain knowledge, worked on various telecom applications.
 A competent professional with 2 years of experience in Software Testing and Production Support Testing.
 Good Knowledge of developing Test Concept and test Estimation using requirement & functional
documents.
 Knowledge of executing various software functional activities for enhancing effectiveness of Application.
 Good in creating test scenario metrics to ensure complete and exhaustive test coverage.
 Reporting of bugs through HP ALM Quality Centre, Planning and writing Test case, CR/PID planning and
execution, Pulling Test Cases in QC and mapping them to requirement
 Following up opened defect till their closure & doing proper RCA for preventing defect in future release.
 Commitment to quality, ability to work under tight deadlines, strong attention to detail.
 Formulating Goals and Strategies for the Team and getting Results.
 Responsible for testing with the team spirit to achieve the target.
 Willing to learn and adapt to new technologies and challenges.
 Having knowledge of Automation Testing (Ginger tool) and did planning in Design console ATS Tool as well.
 Currently Working In Amdocs, Pune.
Educational Qualifications
Year Degree Institute/School % / CGPA
2010-2014
B.Tech – Computer Science
and Engineering
ABES Engineering college,
Ghaziabad
70
2009 10+2
Kendriya Vidyalaya,
Bulandshahr
74
2007 10 Kendriya Vidyalaya, Dhana 83.4

2. Technical skills
Operating System : Window, UNIX
Databases : Oracle, SQL
Programming Languages : Core Java, VB
Tools : ALM QC, Prism,BEAT, Ginger, Design console ATS, CSM, Ultra-edit.
Work History
Duration Organization Designation
Dec 2014 – till Date Amdocs DVCI Functional Test Engineer
Work experience & Related Projects
Amdocs DVCI as a Functional Test Engineer since Dec 2014 – till Date.
Project Title : Light Speed (AT&T)-STAR
Client : AT&T, USA
Role : Team Member of Light Speed STAR team.
Skill : Functional Testing, Black Box Testing, Propagation and CR Planning and execution.
Domain : Telecom
Description : AT&T is the world’s leading source of Telecommunication information and insight on businesses.
AT&T uses its AT&T U-verse Order Management System to keep track of customers, accounts, credit verification,
product delivery, billing, etc. This software is used by the company to order the services to its customers.
LightSpeed is an initiative for providing customer the facility of having IPTV, High speed internet (broadband) and
Voice over IP at the same time so that the customers have more options to choose and also at the same time have
more flexibility. OMS stands for Order Management System. It is developed by Amdocs. It is one of the core
subsystems of Light speed. OMS is responsible for order management and service provisioning for Light speed.
In STAR project two more services are also added “DTV” and “Wireless”. In STAR project, more focus is on the DTV
(DIRECTV).
Responsibilities:
 Efficiently prepared & sent Daily Status (EOD mails) Report to Onshore Team.
 Executed assigned test suites and follow up with Development Team for Bug Reports and fixation.
 Coordinating with Infra and DBA team for EF installation and maintaining different environment as per
Requirement.
 Performing Regression testing, functionality testing, Production Support.
 Conducting internal training and KT sessions for fresher and active member of Amdocs leaning club.
 Developing Test cases, looking out for the defects, tracking & communicating test results, analysis &
unresolved problems using test management tool QC.
Amdocs FE Applications used in Project:
Customer Relationship Manager (CRM)-Customer information, Ban Generation.
Amdocs Ordering 8.1(OMS) – Order Management System and basic workflow management
Third party FE Applications used in Project:
SystemX- To order DTV and Wireless
Major Back-End Application/DB used:
OVALS (One View Address and Location Validation System) - It is a database using Geographical Information
System (GIS) technology in determining the customer location information. It not only help in locating installation
and repair sites more quickly but to also have more access to fibre, technicians and facilities.
Equifax - Credit rating agency who is primary responsible for maintaining the financial history of the customer.
SAP (ERP EPIC) - Used for Equipment storage. SAP is the Enterprise Resource Planning system that holds CPE
(Customer Premise Equipment) inventory.

3. ACHIEVEMENTS
 Consistently received high ratings during evaluation process with one of the best Performance Bonus in team.
 Received certification and cash awards for efficient team performance.
 Mentoring and knowledge transfer to new team members.
PERSONAL DETAILS
Languages : English, Hindi
Martial Status : Unmarried
Date of Birth : 25th
March, 1992
I hereby declare that above information is true to best of my knowledge
Date: 04/12/2016
Place: Pune, India (Hemant Teotia)