BioPharm Systems offers affordable and flexible global help desk and support services for all of their clinical applications. They have a well-defined support system and process to efficiently handle, report, and resolve support tickets. Their dedicated application support team is available via multiple channels like phone, chat, email, and a knowledge base to quickly and effectively answer questions and help with any problems.

1. Global Help Desk and Support Services
BioPharm Systems offers affordable and
flexible support services for all clinical
applications we specialize in. We have a well-
“ Thank you for your quick responses
and expertise. BioPharm has saved
the day for us once again.
defined and established application support
system and process, which allows for the
efficient capture, reporting, and resolution
– Pierrel ”
of support tickets. Our goal is to resolve any
issues you may have quickly and effectively. We provide support services for:
We have a dedicated application support
Argus Safety Suite
team that is always standing by to answer
your questions and guide you through any Adverse Event Reporting System
problem you may encounter. Oracle Clinical
BioPharm Systems offers multiple Remote Data Capture
support channels: Thesaurus Management System
• Live phone Discoverer
• Live chat Siebel Clinical
• E-mail
• Knowledge base
About Us
BioPharm Systems is an information technology consulting company
that focuses on the life sciences industry. We have extensive
experience implementing and hosting clinical trial management,
data capture, data warehousing and analytics, safety management,
and other solutions for our clients. Our products and services help
accelerate the development of new drugs, devices, and therapies.
Founded in 1995 and headquartered in California, BioPharm Systems
has offices in the United States and United Kingdom.
www.biopharm.com info@biopharm.com +1 877 654 0033 (U.S.) +44 (0) 1865 910200 (U.K.)