This document discusses teaching behavior change and designing effective interventions. It advocates for an agile science approach of rapidly exploring ideas, making prototypes, identifying assumptions to test, and iterating based on results. This approach aims to be more time-effective than traditional methods and realize the full potential of mobile health technologies through continuous learning and improvement. Examples from a university class showcase how students applied principles of making, empathizing, and testing to develop text message-based behavior change interventions.
This is a talk I gave at CHI'13 (chi2013.acm.org). In it, my co-authors and I delineate ways to interpret, use, and develop behavioral theory within an HCI context.
This is a talk I gave at CHI'13 (chi2013.acm.org). In it, my co-authors and I delineate ways to interpret, use, and develop behavioral theory within an HCI context.
The purpose of this talk is to introduce a behavioral science audience to the logic of control systems engineering and how it could be used to create far more personalized, precise, and perpetually adapting behavioral interventions.
Fractal Organizations Part I – ComplexityFatma ÇINAR
Fractal Organizations Part I – Complexity
In this study with two parts, we propose a new modelling technique based on Object Based Complexity Modelling of the of the organizations
First we describe the basic aspects of Complexity approach Part I
Then we redefine the concept of complexity And application to organizations by the aid of «object orientation» concept of software technology Part II
Then we apply this new approach to set up a new management paradigm as Sycamore Tree Diagram and Complexity
For contemporary organizations, analytical and quantitative modeling techniques are not sufficient for modeling of the complex structured corporate management activities.
Mathematical and statistical methods lack of performance to express the impact of intangible factors.
That makes mandatory to use new models that are based on organic thinking, Informatics and control theory.
Cynefin and Complexity: A Gentle IntroductionJocko Selberg
NYC Lean Kanban Meetup - Presentation October 28, 2015 - Jocko Selberg
What do we really mean when we say that a problem is "complex"? Do we simply mean to say that a given problem is extremely complicated, or are complex problems something fundamentally different? We typically assume we are operating in a deterministic, ordered system where we can identify a cause and effect relationship, when in actuality we are often operating in a non-deterministic complex system, where these relationships can not be known in advance, if at all. How can we sense which context we are operating in and how might we act under varying degrees of uncertainty.
Complexity Theory is a term used to describe a field that is focused on the study of complex systems. Complexity science is not a single theory— it encompasses multiple theoretical frameworks, seeking answers to some of the fundamental questions about continuously changing, dynamic systems.
Cynefin is a framework developed by Dave Snowden and Cognitive Edge which seeks to helps us "make sense of the world, such that we can act in it". By understanding the fundamental differences between directed (ordered) systems and emergent (unordered) systems, we can modify our approach to match the context of the problem we are facing. The Cynefin framework takes a science based approach to dealing with critical business issues, drawing from anthropology, neuroscience and complex adaptive systems theory to improve decision making.
Complexity Theory and Cynefin have an undeserved reputation for being difficult to grasp. In this introductory talk we will break down these approaches so that we can effectively use them to help us to better act under conditions of uncertainty.
About Jocko Selberg
Jocko Selberg is currently a Project Manager for The Nielsen Company with over 15 years experience in the interactive industry. He is a non-sectarian agilist and does not own a TV.
A few slides from a class session in the Carnegie Mellon School of Design, "Foundations of Practice for Social Design." I'm putting them up for folks who arrived here from my "notes on participatory design' on medium.com.
Presented at the Idean UX Summit Austin, May 2014. My colleagues and I are integrating approaches for creating with social complexity, and this talk provides an overview of our work in progress.
It outlines the nature of social complexity, and surveys three approaches appropriate for the challenge: Positive Deviance, Theory U & Social Labs, and the work of Dave Snowden and Cognitive Edge.
Consider this a case of "showing my mess." Future installments will reflect more synthesis, tell more stories, and better describe the emerging practice of managing emergence.
Nanotechnology is the manipulation of matter on a near-atomic scale to produce new structures, materials and devices. The technology promises scientific advancement in many sectors such as medicine, consumer products, energy, materials and manufacturing. Nanotechnology is generally defined as engineered structures, devices, and systems. Nanomaterials are defined as those things that have a length scale between 1 and 100 nanometers. At this size, materials begin to exhibit unique properties that affect physical, chemical, and biological behavior. Researching, developing, and utilizing these properties is at the heart of new technology.
Workers within nanotechnology-related industries have the potential to be exposed to uniquely engineered materials with novel sizes, shapes, and physical and chemical properties. Occupational health risks associated with manufacturing and using nanomaterials are not yet clearly understood. Minimal information is currently available on dominant exposure routes, potential exposure levels, and material toxicity of nanomaterials.
Studies have indicated that low solubility nanoparticles are more toxic than larger particles on a mass for mass basis. There are strong indications that particle surface area and surface chemistry are responsible for observed responses in cell cultures and animals. Studies suggests that some nanoparticles can move from the respiratory system to other organs. Research is continuing to understand how these unique properties may lead to specific health effects. Engineering controls are being studied to reduce worker exposures through comprehensive risk assessments. This presentation addresses the current research in identification of hazardous working conditions and the types of engineering controls that can be used to control and reduce the exposure to an acceptable risk.
The Windsor Consulting Group, Inc. is an authorized trainer for general industry, maritime, and construction related health and safety courses. Using only CIHs and CSPs, our trainers have prior OSHA experience and understand the rules of engagement. If you want face-to-face training for your workforce, contact us by email at: windsgroup@aol.com or call us at: 1+ 732.221.5687. We travel anywhere for our customers. For our international customers, we are OHTA certified to provide various occupational health course to students and other stakeholders needing information on how to protect workers in all industries.
cia, electronic warfare, freya, klystron, lawrence livermonre, nro, nsa, radiation lab, robert oppenheimer, secret history, secret history of silicon valley, silicon valley, stanford, steve blank, terman, twt, wasserman, wwii
UXWeek 2015 - Designing for Behavior ChangeStephen Wendel
These are the full slides from my 3.5 hour workshops at UX Week 2015 - on how to design products that use behavioral economics and psychology to overcome obstacles and help users take action.
The Complexity Toolkit: Techniques for Navigating UncertaintySimon Lawrence
Presentation given at Aginext.io conference, London, March 2019 by Simon Lawrence and Marcus Williams.
When we find ourselves in complex situations it's common to fall back on the tried and trusted, however this may not always deliver the greatest value. During this session, we'll use Cynefin as a lens to discuss how techniques including Hypothesis-Driven Development and The Mikado Method can help teams navigate the domain of complexity.
Integrating UX and evidence-based approaches to design effective youth mental...Penny Hagen
A presentation given at UXNZ 13, on integrating user experience and participatory approaches with traditional evidence-based approaches to design mental health interventions for young people.
Presentation given in collaboration with @kittyrahilly and @mariesanicholas from the Inspire Foundation in Sydney, Australia.
See full abstract & audio of the presentation
http://uxnewzealand.co.nz/uxnz-2013/integrating-ux-evidence-based-approaches/
For more info see
More info http://www.smallfire.co.nz/2014/01/25/integrating-user-experience-and-evidence-based-approaches-to-design/
Evening Entrepreneurship: A Year of Ideas, Failures, Learning, and Opened Doors Guy Kirby Montgomery
This presentation was from Ryroute.org founders at April 2016 Spin66 Innovation Conference.
Evening Entrepreneurship: A Year of Ideas, Failures, Learning, and Opened Doors
The purpose of this talk is to introduce a behavioral science audience to the logic of control systems engineering and how it could be used to create far more personalized, precise, and perpetually adapting behavioral interventions.
Fractal Organizations Part I – ComplexityFatma ÇINAR
Fractal Organizations Part I – Complexity
In this study with two parts, we propose a new modelling technique based on Object Based Complexity Modelling of the of the organizations
First we describe the basic aspects of Complexity approach Part I
Then we redefine the concept of complexity And application to organizations by the aid of «object orientation» concept of software technology Part II
Then we apply this new approach to set up a new management paradigm as Sycamore Tree Diagram and Complexity
For contemporary organizations, analytical and quantitative modeling techniques are not sufficient for modeling of the complex structured corporate management activities.
Mathematical and statistical methods lack of performance to express the impact of intangible factors.
That makes mandatory to use new models that are based on organic thinking, Informatics and control theory.
Cynefin and Complexity: A Gentle IntroductionJocko Selberg
NYC Lean Kanban Meetup - Presentation October 28, 2015 - Jocko Selberg
What do we really mean when we say that a problem is "complex"? Do we simply mean to say that a given problem is extremely complicated, or are complex problems something fundamentally different? We typically assume we are operating in a deterministic, ordered system where we can identify a cause and effect relationship, when in actuality we are often operating in a non-deterministic complex system, where these relationships can not be known in advance, if at all. How can we sense which context we are operating in and how might we act under varying degrees of uncertainty.
Complexity Theory is a term used to describe a field that is focused on the study of complex systems. Complexity science is not a single theory— it encompasses multiple theoretical frameworks, seeking answers to some of the fundamental questions about continuously changing, dynamic systems.
Cynefin is a framework developed by Dave Snowden and Cognitive Edge which seeks to helps us "make sense of the world, such that we can act in it". By understanding the fundamental differences between directed (ordered) systems and emergent (unordered) systems, we can modify our approach to match the context of the problem we are facing. The Cynefin framework takes a science based approach to dealing with critical business issues, drawing from anthropology, neuroscience and complex adaptive systems theory to improve decision making.
Complexity Theory and Cynefin have an undeserved reputation for being difficult to grasp. In this introductory talk we will break down these approaches so that we can effectively use them to help us to better act under conditions of uncertainty.
About Jocko Selberg
Jocko Selberg is currently a Project Manager for The Nielsen Company with over 15 years experience in the interactive industry. He is a non-sectarian agilist and does not own a TV.
A few slides from a class session in the Carnegie Mellon School of Design, "Foundations of Practice for Social Design." I'm putting them up for folks who arrived here from my "notes on participatory design' on medium.com.
Presented at the Idean UX Summit Austin, May 2014. My colleagues and I are integrating approaches for creating with social complexity, and this talk provides an overview of our work in progress.
It outlines the nature of social complexity, and surveys three approaches appropriate for the challenge: Positive Deviance, Theory U & Social Labs, and the work of Dave Snowden and Cognitive Edge.
Consider this a case of "showing my mess." Future installments will reflect more synthesis, tell more stories, and better describe the emerging practice of managing emergence.
Nanotechnology is the manipulation of matter on a near-atomic scale to produce new structures, materials and devices. The technology promises scientific advancement in many sectors such as medicine, consumer products, energy, materials and manufacturing. Nanotechnology is generally defined as engineered structures, devices, and systems. Nanomaterials are defined as those things that have a length scale between 1 and 100 nanometers. At this size, materials begin to exhibit unique properties that affect physical, chemical, and biological behavior. Researching, developing, and utilizing these properties is at the heart of new technology.
Workers within nanotechnology-related industries have the potential to be exposed to uniquely engineered materials with novel sizes, shapes, and physical and chemical properties. Occupational health risks associated with manufacturing and using nanomaterials are not yet clearly understood. Minimal information is currently available on dominant exposure routes, potential exposure levels, and material toxicity of nanomaterials.
Studies have indicated that low solubility nanoparticles are more toxic than larger particles on a mass for mass basis. There are strong indications that particle surface area and surface chemistry are responsible for observed responses in cell cultures and animals. Studies suggests that some nanoparticles can move from the respiratory system to other organs. Research is continuing to understand how these unique properties may lead to specific health effects. Engineering controls are being studied to reduce worker exposures through comprehensive risk assessments. This presentation addresses the current research in identification of hazardous working conditions and the types of engineering controls that can be used to control and reduce the exposure to an acceptable risk.
The Windsor Consulting Group, Inc. is an authorized trainer for general industry, maritime, and construction related health and safety courses. Using only CIHs and CSPs, our trainers have prior OSHA experience and understand the rules of engagement. If you want face-to-face training for your workforce, contact us by email at: windsgroup@aol.com or call us at: 1+ 732.221.5687. We travel anywhere for our customers. For our international customers, we are OHTA certified to provide various occupational health course to students and other stakeholders needing information on how to protect workers in all industries.
cia, electronic warfare, freya, klystron, lawrence livermonre, nro, nsa, radiation lab, robert oppenheimer, secret history, secret history of silicon valley, silicon valley, stanford, steve blank, terman, twt, wasserman, wwii
UXWeek 2015 - Designing for Behavior ChangeStephen Wendel
These are the full slides from my 3.5 hour workshops at UX Week 2015 - on how to design products that use behavioral economics and psychology to overcome obstacles and help users take action.
The Complexity Toolkit: Techniques for Navigating UncertaintySimon Lawrence
Presentation given at Aginext.io conference, London, March 2019 by Simon Lawrence and Marcus Williams.
When we find ourselves in complex situations it's common to fall back on the tried and trusted, however this may not always deliver the greatest value. During this session, we'll use Cynefin as a lens to discuss how techniques including Hypothesis-Driven Development and The Mikado Method can help teams navigate the domain of complexity.
Integrating UX and evidence-based approaches to design effective youth mental...Penny Hagen
A presentation given at UXNZ 13, on integrating user experience and participatory approaches with traditional evidence-based approaches to design mental health interventions for young people.
Presentation given in collaboration with @kittyrahilly and @mariesanicholas from the Inspire Foundation in Sydney, Australia.
See full abstract & audio of the presentation
http://uxnewzealand.co.nz/uxnz-2013/integrating-ux-evidence-based-approaches/
For more info see
More info http://www.smallfire.co.nz/2014/01/25/integrating-user-experience-and-evidence-based-approaches-to-design/
Evening Entrepreneurship: A Year of Ideas, Failures, Learning, and Opened Doors Guy Kirby Montgomery
This presentation was from Ryroute.org founders at April 2016 Spin66 Innovation Conference.
Evening Entrepreneurship: A Year of Ideas, Failures, Learning, and Opened Doors
Presented to IIBA professional development day on Oct 26, 2017.
Take responsibility for gathering feedback and improving, fopr without t you will be a victim to the future.
Surviving the Hype: An Experimental Framework for Scaling Enterprise Design T...uxpin
You'll learn:
- How to sustain design thinking beyond the workshop
- How to use “design interventions” to create long-term impact in enterprises
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The Social Side of Behavioural EconomicsDavid Perrott
Understanding how deeply hardwired our brains are to be social gives us a better understand of how we make judgments and decisions, creating the right foundation for new forms of communication and design.
Similar to Agile Science and Teaching Behavior Change (20)
Summary talk of the underlying philosophy, guiding principles, targeted behavior change products, and process of agile science for creating, optimizing, repurposing, and curating tools and evidence.
This talk, given to PatientsLikeMe, discusses how science can move from "on average" insights to evidence that provides answer for specific individuals.
This talk was given at the University of North Carolina and describes a an open scientific research agenda for the development of more personalized and precise digital health interventions.
The purpose of this talk is to suggest concepts about behavior change that Apple could further enable with the Apple Watch, HealthKit, and ResearchKit. Concepts in this talk include: precision behavior change, designing silence to support meaningful moments to ensure technology is appropriately used in life, and building an research frameworks that match the pace of technology and enable better collective action for enhancing humanity.
I gave this talk at the National Physical Activity Plan Congress and articulated the key questions that need to be asked to achieve precision behavioral medicine. Methods are being developed to answer these questions but we need to work together.
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Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
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Agile Science and Teaching Behavior Change
1. Teaching Behavior Change:
The baby steps for making
effective behavioral interventions
Eric Hekler, PhD
School of Nutrition and Health Promotion
Arizona State University
May 16, 2012 Photo from Flickr - San Diego Shooter
2. We want interventions that are:
Evidence-based
Cost-effective
Tailored
Easy to disseminate
Promote maintenance
3. 500,000th App
Accepted on
App Store
2005 2006 2007 2008 2009 2010 2011 2012
Conceive Submit
Conduct the study
of a study Grant
Gather Receive Submit publications
Pilot Data Funding for review
Flickr – Metrix X
7. The Class
Designing Behavior Change Interventions
Grad class evidence-informed interventions
Syllabus
http://bit.ly/ASUhealthdesignclass
See students work
http://www.slideshare.net/DesigningHealth/
8.
9. Class Projects Timeline
wk1 wk4 wk6 wk18
Develop an SMS Use theory to Use previous work, theory,
Focus
health behavior make yourself and UX Design to iterate on a
Intervention. healthier. health intervention.
Who?
Family & Self Targeted User Group
Friends
Baseline –
Methods
Pre/Post Iterate at least 3 times
Comparison Intervention – Test with A vs B experiments
Baseline Study
10. Making
Intervention: “Genuinely smile at one
stranger a day. If you already smile at
people, make it a big toothy grin.”
Procedure: Morning SMS,
Evening Measurement SMS.
Amy Luginbill’s SMS project
11. Empathizing
Trigger
Make guitar easily accessible
Put guitar in plain sight
Simple
Had to play one chord
Positive Reinforcement
Color calendar
Before During Avgerage
Intervention Intervention Increase
Guitar 7% 40% 33% Serena Loeb’s DIY
12. Prototype 4:
Testing De-stress your
car
SMS: “If you are stressed
today, try one of the MOBILE
following options, Deep CAR MAID
Prototype 3:
breathing, Stretching, get SERVICES
up move around.” SMS
Intervention
GREEN CLEAN
Prototype 2:
Facial Wave
S=Stop
M=Move
I= I statement; I can do it! Prototype 1: S.M.I.L.E.
L=Love (positivity)
E=Exhale
Amy Luginbill; Samantha Quagliano; Sepideh Zohreh
14. Summary
Current evaluation methods are too slow
Behavioral theories cannot fully explain
mHealth data
To realize the potential of mHealth technology
Start from a wide array of ideas to learn HOW
mHealth technologies work.
utilize “baby steps” for rapid iteration of
making, empathizing & testing
Photo from Flickr - San Diego Shooter
15. Do as quickly as possible
Pick a reference: theory, user, or previous work
Explore multiple ideas
Make something
Identify assumptions
“What else is true?”
Test assumptions with a “crummy trial”
Repeat
Photo from Flickr - San Diego Shooter
16. Agile Science – beta
Explore time-effective funding channels
Emphasize time-effectiveness of methods
Create, test, & iterate MVPs
Use a variety of dissemination channels
Use business to disseminate
17. Thanks to my fantastic students
Sarah Kiser
Serena Loeb
Amy Luginbill
Nathanael Meckes
Samantha Quagliano
Catherine Roland
Jesse Sandvik
Brooke Schohl
Jesse Venzina
Sepideh Zohreh
Photo from Flickr - San Diego Shooter
18. Thank you for your
attention!
Eric Hekler
Designing Health Lab @ASU
Twitter: @ehekler
ehekler@asu.edu
Syllabus: http://bit.ly/ASUhealthdesignclass
See students work:
http://www.slideshare.net/DesigningHealth/
Photo from Flickr - San Diego Shooter
Editor's Notes
To quickly summarize a very large field of work, ultimately, we are trying to make interventions that are evidence-based, cost-effective, tailored, easy to disseminate, and promote maintenance. I have lots of experience with this, for example I’ve developed and have been testing in collaboration with Abby King and others here at Stanford some smartphone apps with the hopes of reaching this ideal.
Science has been a very thoughtful and deliberative process.We move slowly to be “certain” we know something.We are moving so slowly, however, that we are making ourselves obsolete.Take for example the pace of science. Here is a typical timeline for a large NIH-funded grant (the gold-standard for health researchers).Compare this to the pace of technology companies moving.We need to do better and currently, our old ways of thinking about behavior change, including our old theories are frankly, not up to snuff to the challenges and opportunities that mHealth technologies allow us.
Based on this, we need to move more into an open discussion in which we explore lots and lots of different ideas if we really want to understand which ones are best.Sadly, science, particularly behavioral science doesn’t really have the sort of “maker” culture that would allow us. As such, a key emphasis.
If we are going to really move forward, we must also take lessons from user experience design with regard to fully emphathizing and feeling the problem of those we are trying to develop a solution for.
Finally, it is very interesting that one of the more popular books in the Startup world is the Lean Startup, which basically argues for the scientific method within startups to ensure true learning. Classic in behavioral science, but as stated before we take too much time, particularly in early stages. BJ has been talking about a “crummy trial” which is a quick trial to learn the basic on if something is going to work.
This brings me to the class I’ve been teaching at Arizona State University called Designing Health Behavior Change Interventions. It’s a grad-level class focused on teaching students how to develop evidence-informed apps. In the class, I attempt to integrate the best of behavioral science, user experience design, and rapid iterative design processes to teach students how to come up with the next generation of intervention ideas.
As discussed earlier, the key areas of focus are learning how to empathize, make, and test ideas. Please note, these were health students and therefore, they focused on “making” experiences, not code.The First baby-step for starting this involves picking a theory, a particular user, or a riffing off of previous work. They give the foundation for making something.
As suggested earlier though, I really wanted to push my students to make things as I felt that was the way for them to learn. In the first stage, I just wanted them to figure out how to take a theory and turn it into an intervention. As such, I assigned Cialidini’s work on persuasion and BJ”s Behavior Model and had them design.They then started basics on empathizing including interviewing, observation, surveying, etc. I also wanted them to “feel” what it was like to try and change a hard behavior and to link theory with an intervention. Hence, the DIY Health assignment. In the DIY Health study, they were assigned to use a within-person ABA study design to examine changes in themselves when they are or are not using an intervention. Soon after they started the DIY study, they then formed groups. The groups chose a target behavior, target group, and attempted to connect everything together. A key part of this was the use of experiments to test and confirm ideas.
Students came up with some great ideas quickly within the SMS interventions. For example, Amy wanted to improve mood, so she explored providing prompts for smiling to others.The students explored a variety of topics such as sleep or reducing candy consumption.1st SMS, Friday January 20th: Happy Friday!! Psychologists have found that even a bad mood can be instantly lifted by forcing yourself to smile! Share the joy today, and smile at a stranger 2nd SMS, Saturday January 21st: It’s Saturday, smile 3rd SMS, Sunday January 22nd: Studies suggest people who smile more live longer! 4th SMS, Monday January 23rd: You are doing great! Keep it up!! Smiling is a great way to not only improve your appearance, but those who smile at others are perceived as more likeable, confident, conscientious, and stable! 5th SMS, Tuesday January 24th: No reminder 6th SMS, Wednesday January 25th: Good morning you gorgeous, smiling, radiant person! Did you know studies show people who smile often actually make more money than those who don’t? Big toothy grins = big paychecks! 7th SMS, Thursday January 26th: Final day of the 7-day smile challenge!! Smile today because you are truly a treasured friend, a kind and wonderful person, and a champion of this project!! Thank you all!! Last follow up text will be sent tonight, and results will be sent to you via email soon. CONGRATS!! :D
The DIY experiments were really interesting as the students had to come up with something they forced them to better understand themselves and also figure out how to fix their own problems. They explored a variety of channels for this often with good success such as Serena’s Guitar intervention. She attempted to riff off of BJ’s baby steps SMS intervention to get herself to play more guitar. She felt that it fit in personal model of what was going wrong.
The group studies were where the most interesting things happened. In particular, this was when the groups really took advantage of “crummy trials” for better understanding when an idea was working.For example, Amy, Sam, and Sepideh’s group was trying to reduce stress. They did a lot of empathizing work and looking into the previous literature to find the importance of breathing and stress management techniques. Sadly though, whenever they tested some of their ideas, which included mantras and other ideas to help simple triggers for relaxing, they all failed.This was particularly fascinating because in their initial brainstorming, they really loved their “S.M.I.L.E.” accronym that they came up with. When they tested it, comparing it to a control, it simply didn’t work.They perceived but ultimately found that they needed to pivot and instead ended up focusing on figuring out ways to de-stress a person’s environment. So they went and started cleaning cars and got great responses.
This was from the test of their final prototype idea on a self-reported measure of stress.All of the intervention group reduced their stress whereas the control stayed the same or increased stress. This suggested a good pivot in the right direction. They figured this out in 4 weeks and would likely never have gotten here without the testing as they really loved their initial ideas and would not be able to hear counter ideas without the data.