The document provides guidance for students seeking fully solved assignments in healthcare management, highlighting the significance of internal factors in healthcare administration. It discusses the importance of leadership, organizational culture, and the role of hospitals in community health. The document also presents case studies on workforce engagement and referral systems in Punjab's health services, emphasizing the need for effective human resources management and health literacy in promoting better health outcomes.

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HEALTHCARE MANAGEMENT
Questions(4X 10=40)
Q. 1. Illustrate the Meaning and significance of Healthcare Administrationand the factors influencing
it.
Answer:Within health care organizations of all sizes—from large academic medical centers to
independent solo practices—many people are experiencing distress. Some of this is appropriately
attributed to such external factors as payment reductions, regulation, and the business practices of
insurers. Less well recognized is the contribution of factors internal to the organizations: styles of
leadership and management, administrative policies and procedures, and organizational culture. As
compared with external factors, these internal characteristics have more direct, immediate, and
powerful effects and are far more amenable to change at a local level. The goal of this article is to call
attentiontothese internal factorstoenable people
Q. 2. Healthcare Administrationisa Science and an Art. Comment.
Answer:Health care administration is one of the most important and exciting areas of business and
public policy. California State University Long Beach is one of just nine U.S. universities with both fully
accredited graduate and undergraduate health administration programs. The graduate program is
accredited by the Commission on Accreditation for Health Management Education (CAHME) and the
undergraduate program is a fully certified member of the Association of University Programs in Health
Administration(AUPHA).
The healthcare industryisa rewardingfieldwithgreat

2. Q. 3. Describe the various principles andobjectivesofa Healthcare Administration.
Answer:IT IS becoming increasingly clear that the hospital has an important role in community health
activities, in education of the community and the professional groups and in forwarding our knowledge
of disease and its prevention. Present methods of meeting the demand for properly qualified hospital
executives are quite inadequate. Reacting to this general situation, a conference of representative
groups from various parts of theUnited States and Canada was called together by the Rockefeller
Foundation early in 1920 to consider the problem and to suggest a feasible method of dealing with It.
After considerable discussion, the conference appointed a Committee on the Training of Hospital
Executives to make appropriate recommendations. This Committee assembled and reviewed the
available literature onthe subjectanddecided
Q. 4. Healthy Environment is an important aspect as a concern for the Healthcare. How would you
address thisissue effectively?
Answer:Maintaining a safe environment reflects a level of compassion and vigilance for patient welfare
that is as important as any other aspect of competent health care. The way to improve safety is to learn
about causes of error and use this knowledge to design systems of care to “… make errors less common
and less harmful when they do occur”. As a result, researchers, policymakers, and providers have
intensified theirefforts to understand and change organizational conditions, components, and processes
of healthcare systemsastheyrelate topatientsafety.
Case Study.( 2x 20=40)
Case No 1
Issuesto be discussed
1. Facts of the case
Answer: Workforce Problemthe Program/Initiative WasDesignedto

3. Address
 How to bestengage the workforce to achieve the missionandvision
 How to recruitandretainthe bestemployees
 How to create a great place to work
Major Objectives
2. Discussthe various initiativesas enumeratedinthe case basedon your analysis.
Answer: Implementing an Integrated Human Resources System: Recognizing that the
manager/employee relationship is key in creating a great place to work, the group XYZ has devoted a
great deal of time and energy to redefining managers' roles in the organization in an effort to improve
that relationship. It has stressed the importance of an integrated Human Resources System, where the
key human resources functions of selection, appraisal, reward, development,
organizationaldevelopment, communication, and employee relations must be closely inter-related and
mutuallysupportive andwhere the managermust
3. Establish whether the integrated Human Resource system for theHealth care is effective or not.
Justifyyour view.
Answer:
Health care decision-makers need reliable, high-quality information in order to make effective,
evidence-based decisions. This critical information includes reports and analyses of the current health
workforce in the country. A human resources information system (HRIS) collects the human resources
for health (HRH) data. The HRIS generates reports that display or aggregate the HRH data in various
waysto aid analysisorto answerkeyHR policy
Case No 2 Referral System in Health Services: A Case Study of Punjab
Issues to be discussed
1. Facts of the case.
Answer:Punjab is one of the vital states of Indian Union consisting of 17 districts. Punjab has a vast
network of public health care facilities comprising of 217 hospitals excluding three tertiary level

4. hospitals, 104 community health centres, 484 primary health centres and 1462 subsidiary health
centres, dispensaries. The teritary care facilities in Punjab consists of three Govt. Medical Colleges, two
private medical colleges and a prestigious Post-Graduate Institute of Medical Education and Research
(PGIMER),Chandigarhunderthe Ministryof HealthandFamilyWelfare,Governmentof India.
PunjabHealthSystemsCorporation
2. Analyse the Referral Systembased on the case and taking out ofcase examplesaswell.
Answer: THE REFERRAL SYSTEM IN PUNJAB
The Punjab Health Systems Corporation has initiated to strengthen thefunctioning of the hospitals for
referral systemthroughthe followingmeasures:
 Renovatingandupgradinghospital buildingstoprovideappropriatespace forservices.
 Upgrading and updating clinical skills of medical officers and staffnurses through an
effectivetrainingprogramme.
3. Based on the analysis do you perceive increased effectiveness in the health services? Justify your
view.
Answer: Health literacy is a relatively new concept in health promotion. It is a composite term to
describe a range of outcomes to health education and communication activities. From this perspective,
health education is directed towards improving health literacy. This paper identifies the failings of past
educational programs to address social and economic determinants of health, and traces the
subsequent reduction in the role of health education in contemporary health promotion. These
perceived failings may have led to significant underestimation of the potential role of health education
in addressing the social determinants of health. A ‘health outcome model’ is presented. This model
highlightshealthliteracyasa keyoutcome fromhealth
Dear students get fully solved ISBM EMBA & other solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or

5. Call us at : 08263069601
(Prefer mailing. Call in emergency )