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"Medical Doctors are Poor Managers". This presentation has tried to do brainstorming for them how to operate as better Health Managers. Leaders lead from the Front. Managers control from the Behind. A Doctor in a facility needs to play the role of both Leader as well as Manager.
"Medical Doctors are Poor Managers". This presentation has tried to do brainstorming for them how to operate as better Health Managers. Leaders lead from the Front. Managers control from the Behind. A Doctor in a facility needs to play the role of both Leader as well as Manager.
The Nurse Leader as Knowledge WorkerHenry Ehizokhale.docxarnoldmeredith47041
The Nurse Leader as Knowledge Worker
Henry Ehizokhale
Walden University
Transforming Nursing And Health Through Technology
NURS 6051
Nov 27, 2019
1
The Nurse Leader as Knowledge Worker
2
Purpose
Explain the concept of a knowledge worker.
Define and explain nursing informatics and highlight the role of a nurse leader as a knowledge worker.
The concept of a knowledge worker
The term “knowledge worker” was first coined by Peter Drucker. Ducker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services (CFI, 2019). He emphasized that due to the high level of productivity and creativity of knowledge worker, that they would be the most valuable assets in the 21st century organization. Professionals that can be referred to as knowledge worker includes engineers, pharmacists, architects, financial analysts, public accountants, physicians, scientists, design thinkers, and lawyers. Furthermore, knowledge workers have a high degree of expertise, experience, education and the primary purpose of their jobs involve the distribution, creation and application of knowledge.
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Definition of a knowledge worker by Peter Drucker
Professional that are referred to as knowledge worker
Nursing Informatics
Nursing Informatics is a subset of informatics, specific to the nursing field and the role of the nurse in the healthcare setting. There has been several interpretation of nursing informatics. The American Nurses Association (ANA), identified nursing informatics as a specialty that integrates nursing, science, computer science, and information science to manage and communicate data, information, and knowledge in nursing practice (ANA, 2001, pg.17).
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Nurse leader as a knowledge worker.
A nurse leader is one who inspire others to work together to achieve a common goal, for instance enhanced patient care or satisfaction. All nurses are called to nurse leadership, however there are different levels of nurse leadership. Nurse leaders are expected to help the organization to fulfill the organization’s mission, vision, values, and strategies to achieve long-range plans. Nurse leaders part take in policy setting, overseeing quality measures are carried out, accountability for overall quality of patient care delivery, staff satisfaction and organizational outcomes. For a nurse leader as a knowledge worker to be productive in an organization, the nurse leader must understand that knowledge work requires continuous learning on the part of the knowledge worker, but equally continuous teaching on the part of the knowledge worker. Having said that, a knowledge worker nurse leader will depend hugely on evidenced based practice to be productive in a healthcare organization. The use of EBP by knowledge worker nurse leader will require learning and teaching. Most healthcare organizations or hospitals rely on evidenced based.
Running Head CASE STUDY 1 ARE OUR CUSTOMER LIAISONS HELPING OR.docxhealdkathaleen
Running Head: CASE STUDY 1: ARE OUR CUSTOMER LIAISONS HELPING OR HURTING? 1
CASE STUDY 1: ARE OUR CUSTOMER LIAISONS HELPING OR HURTING? 6
Case Study 1: Are Our Customer Liaisons Helping or Hurting?
Student Name
Institutional Affiliation
Instructor’s Name
Case Study 1: Are Our Customer Liaisons Helping or Hurting?
Introduction
In any hospital setting, Patient Care Executives usually are charged with the responsibility of ensuring that patients receive high-quality healthcare. At Holy Cross hospital, this position is created to give the executives an opportunity of managing the patients and allow doctors to focus on treating the patients. This is intended to make the functions of the facility much smoother. Initially, a lot of work was being put on the physicians, leaving them with too little time to attend to the patients and offer the quality of care that is required.
Recently, however, physicians have been complaining that the Patient Care Executives do not perform their duties as expected. As earlier mentioned, the position was created in this facility to ensure that patients are well-taken care of and other management functions are also handled effectively. Generally, it was meant to ensure smooth management of the healthcare organization and provide a smooth system and relationship between the PCEs and the healthcare providers. As an administrator, it is essential to work closely with HR to ensure that qualified and competent candidates are hired in this position to avoid future concerns from the physicians. As a result, a regular evaluation is required to identify the factors that affect the functioning of Holy Cross Medical Center.
External Environmental Forces
Various external factors affect the operation of Holy Cross Medical Center. Some of the major external forces include competition and patient outcomes. It is important to note that like any hospital, the patient outcome reflects the image of the organization to the public and clients typically. It is an advantage that in recent years, patient satisfaction has improved. This must be maintained or even further enhanced. Patient outcome is one of the factors that affect the organization because it plays a crucial role in determining patient retention and can improve the image of Holy Cross in public, consequently affecting its competitive advantage in the healthcare market. This means that if the PCEs and the healthcare providers are capable of working closely and collaboratively, they can improve patient outcomes and satisfaction within Holy Cross and bring success to the organization (Ginter, Duncan & Swayne, 2013).
Another external factor affecting the operations of the Holy Cross is competition. It is noted that the organization is surrounded by various healthcare organizations, both public and private, with relatively better facilities. Holy Cross is expected to compete with such organizations by offering better quality care. Competition, in this ca ...
WK2 assignment due 313Assignment Analysis of a Pertinent H.docxlefrancoishazlett
WK2 assignment due 3/13
Assignment: Analysis of a Pertinent Healthcare Issue
The Quadruple Aim provides broad categories of goals to pursue to maintain and improve healthcare. Within each goal are many issues that, if addressed successfully, may have a positive impact on outcomes. For example, healthcare leaders are being tasked to shift from an emphasis on disease management often provided in an acute care setting to health promotion and disease prevention delivered in primary care settings. Efforts in this area can have significant positive impacts by reducing the need for primary healthcare and by reducing the stress on the healthcare system.
Changes in the industry only serve to stress what has always been true; namely, that the healthcare field has always faced significant challenges, and that goals to improve healthcare will always involve multiple stakeholders. This should not seem surprising given the circumstances. Indeed, when a growing population needs care, there are factors involved such as the demands of providing that care and the rising costs associated with healthcare. Generally, it is not surprising that the field of healthcare is an industry facing multifaceted issues that evolve over time.
In this module’s Discussion, you reviewed some healthcare issues/stressors and selected one for further review. For this Assignment, you will consider in more detail the healthcare issue/stressor you selected. You will also review research that addresses the issue/stressor and write a white paper to your organization’s leadership that addresses the issue/stressor you selected.
To Prepare:
Review the national healthcare issues/stressors presented in the Resources and reflect on the national healthcare issue/stressor you selected for study.
Reflect on the feedback you received from your colleagues on your Discussion post for the national healthcare issue/stressor you selected.
Identify and review two additional scholarly resources (not included in the Resources for this module) that focus on change strategies implemented by healthcare organizations to address your selected national healthcare issue/stressor.
The Assignment (3-4 Pages):
Analysis of a Pertinent Healthcare Issue
Develop a 3- to 4-page paper, written to your organization’s leadership team, addressing your selected national healthcare issue/stressor and how it is impacting your work setting. Be sure to address the following:
Describe the national healthcare issue/stressor you selected and its impact on your organization. Use organizational data to quantify the impact (if necessary, seek assistance from leadership or appropriate stakeholders in your organization).
Provide a brief summary of the two articles you reviewed from outside resources on the national healthcare issue/stressor. Explain how the healthcare issue/stressor is being addressed in other organizations.
Summarize the strategies used to address the organizational impact of national healthcare iss.
Running head HEALTH SERVICES IN RELATION TO ENVIRONMENTAL ANALY.docxcharisellington63520
Running head: HEALTH SERVICES IN RELATION TO ENVIRONMENTAL ANALYSIS 1
HEALTH SERVICES IN RELATION TO ENVRIRONMENTAL ANALYSIS 8
Health Services In Relation to Environmental Analysis
Dr. Mountasser Kadrie
July 27, 2014
As a manager in Ford Rehabilitation centre, I have encountered several challenges in both external environment and internal environment that have greatly challenged the increasing demands of my patients’ services as well as failure of the reimbursements of funds by the insurance providers. Environmental conditions normally affect human health in varied means. Interactions between the environment and human health usually lead to very complex ethical queries that are related to health policy decisions. There are various factors in the environment that can lead to risks and the same time benefits. They include genetically modified plants, nanotechnology, bio fuels and other technology. There is a body of evidence that have emerged saying that environment can affect the health of human being and at the same time human health can have impact to the environment.
The external factors are factors in the environment that cannot be controlled by an organization. There are several external factors that affect many health organizations; these factors include political conditions, government policies and regulations, technological environment and social environment. In my organization the two key external factors affecting my company are the social environment and technological environment. Social factors have developed challenge in the Ford rehabilitation centre. This is because many patient customers have varied and different types of beliefs which make the relations in the health centre challenged. It have become problematic to deal with some patients since it is difficult to know the type of services they need based on where they have come from. Various patients have diverse transformation in attitude towards health care. The patients are however very demanding in my organization because each one of them needs to be handled differently based on community variations. In order to curb this, as manager I have decided to implement several programs that will promote cooperation between my patients as well amendments that will bring in suitable services to each patient. Implementation of this programs will enable my organization to continue being indispensible and financially stable despite the social challenges affecting the availability of patients in the organization.
Another external factor in the environment that will have a great impact in my company is technological environment. Implementation of more advanced methods to serve my customers is likely to improve patients’ attendance and this will boost the compan.
Week 1Be sure to read the lecture notes thoroughly, as they .docxmelbruce90096
Week 1
Be sure to read the lecture notes thoroughly, as they supplement the information offered in your textbook. You will be responsible to know the information provided here and in your assigned reading.
Health Care is Evolving
The way we once delivered health care services, is much different than the way we do today. Where we once focused on individual patients and treating illness, today we focus on groups of patients and promoting wellness. Because of the environment in which we operate today, we strive to provide high quality services to patients in the most appropriate way that we can. Many procedures and treatments that once required an overnight stay are now done on an outpatient basis. Patient care is provided using health care teams and an integrated approach. Patients themselves are becoming more and more active in their own health care.
A variety of forces are impacting our health care delivery system and have caused this paradigm shift. Some of these include:
Forces
· Pay for performance based systems
· Technological advances
· Aging population and associated increase in chronic illness
· Diversifying population
· Supply and demand of heath professionals
· Social morbidity
· Advances in information technology and information sharing
· Globalization
In today's health care system we have a variety of organizations that provide care to patients. This includes providers, supplier organizations, and payers. No matter what type of health care organization we are talking about, the same basic processes must be accomplished by each of them.
Basic Organizational Processes
A health care organization must provide a product or service. Acquiring and maintaining physical and human infrastructure such as office space, laboratory equipment, and employees is necessary to operate and produce the product or service. To do this most effectively, the organization must consider its relationship to the environment in which it operates.
Every organization also needs management and governance. Management plans, organizes, directs, and controls, while governance oversees management and the organization as a whole. Governance helps to provide the strategic direction for the organization and holds it accountable for patient outcomes, treatment effectiveness, patient satisfaction, cost containment, and ethical and appropriate use of resources.
An organization must also be able to adapt to changing conditions both internal and external to it. This function is critical to organization success in today's rapidly changing health care environment.
Processes
· Production
· Boundary spanning
· Maintenance
· Adaptation
· Management
· Governance
Areas of Managerial Activity
The position of a health services manager encompasses many different activities. These activities can be looked at using either a micro approach or a macro approach. The micro approach looks at the individuals within an organization and issues such as motivation, leadership, groups and teams, .
1. Dear students get fully solved ISBM EMBA & other solved assignments
Send your semester & Specialization name to our mail id :
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HEALTHCARE MANAGEMENT
Questions(4X 10=40)
Q. 1. Illustrate the Meaning and significance of Healthcare Administrationand the factors influencing
it.
Answer:Within health care organizations of all sizes—from large academic medical centers to
independent solo practices—many people are experiencing distress. Some of this is appropriately
attributed to such external factors as payment reductions, regulation, and the business practices of
insurers. Less well recognized is the contribution of factors internal to the organizations: styles of
leadership and management, administrative policies and procedures, and organizational culture. As
compared with external factors, these internal characteristics have more direct, immediate, and
powerful effects and are far more amenable to change at a local level. The goal of this article is to call
attentiontothese internal factorstoenable people
Q. 2. Healthcare Administrationisa Science and an Art. Comment.
Answer:Health care administration is one of the most important and exciting areas of business and
public policy. California State University Long Beach is one of just nine U.S. universities with both fully
accredited graduate and undergraduate health administration programs. The graduate program is
accredited by the Commission on Accreditation for Health Management Education (CAHME) and the
undergraduate program is a fully certified member of the Association of University Programs in Health
Administration(AUPHA).
The healthcare industryisa rewardingfieldwithgreat
2. Q. 3. Describe the various principles andobjectivesofa Healthcare Administration.
Answer:IT IS becoming increasingly clear that the hospital has an important role in community health
activities, in education of the community and the professional groups and in forwarding our knowledge
of disease and its prevention. Present methods of meeting the demand for properly qualified hospital
executives are quite inadequate. Reacting to this general situation, a conference of representative
groups from various parts of theUnited States and Canada was called together by the Rockefeller
Foundation early in 1920 to consider the problem and to suggest a feasible method of dealing with It.
After considerable discussion, the conference appointed a Committee on the Training of Hospital
Executives to make appropriate recommendations. This Committee assembled and reviewed the
available literature onthe subjectanddecided
Q. 4. Healthy Environment is an important aspect as a concern for the Healthcare. How would you
address thisissue effectively?
Answer:Maintaining a safe environment reflects a level of compassion and vigilance for patient welfare
that is as important as any other aspect of competent health care. The way to improve safety is to learn
about causes of error and use this knowledge to design systems of care to “… make errors less common
and less harmful when they do occur”. As a result, researchers, policymakers, and providers have
intensified theirefforts to understand and change organizational conditions, components, and processes
of healthcare systemsastheyrelate topatientsafety.
Case Study.( 2x 20=40)
Case No 1
Issuesto be discussed
1. Facts of the case
Answer: Workforce Problemthe Program/Initiative WasDesignedto
3. Address
How to bestengage the workforce to achieve the missionandvision
How to recruitandretainthe bestemployees
How to create a great place to work
Major Objectives
2. Discussthe various initiativesas enumeratedinthe case basedon your analysis.
Answer: Implementing an Integrated Human Resources System: Recognizing that the
manager/employee relationship is key in creating a great place to work, the group XYZ has devoted a
great deal of time and energy to redefining managers' roles in the organization in an effort to improve
that relationship. It has stressed the importance of an integrated Human Resources System, where the
key human resources functions of selection, appraisal, reward, development,
organizationaldevelopment, communication, and employee relations must be closely inter-related and
mutuallysupportive andwhere the managermust
3. Establish whether the integrated Human Resource system for theHealth care is effective or not.
Justifyyour view.
Answer:
Health care decision-makers need reliable, high-quality information in order to make effective,
evidence-based decisions. This critical information includes reports and analyses of the current health
workforce in the country. A human resources information system (HRIS) collects the human resources
for health (HRH) data. The HRIS generates reports that display or aggregate the HRH data in various
waysto aid analysisorto answerkeyHR policy
Case No 2 Referral System in Health Services: A Case Study of Punjab
Issues to be discussed
1. Facts of the case.
Answer:Punjab is one of the vital states of Indian Union consisting of 17 districts. Punjab has a vast
network of public health care facilities comprising of 217 hospitals excluding three tertiary level
4. hospitals, 104 community health centres, 484 primary health centres and 1462 subsidiary health
centres, dispensaries. The teritary care facilities in Punjab consists of three Govt. Medical Colleges, two
private medical colleges and a prestigious Post-Graduate Institute of Medical Education and Research
(PGIMER),Chandigarhunderthe Ministryof HealthandFamilyWelfare,Governmentof India.
PunjabHealthSystemsCorporation
2. Analyse the Referral Systembased on the case and taking out ofcase examplesaswell.
Answer: THE REFERRAL SYSTEM IN PUNJAB
The Punjab Health Systems Corporation has initiated to strengthen thefunctioning of the hospitals for
referral systemthroughthe followingmeasures:
Renovatingandupgradinghospital buildingstoprovideappropriatespace forservices.
Upgrading and updating clinical skills of medical officers and staffnurses through an
effectivetrainingprogramme.
3. Based on the analysis do you perceive increased effectiveness in the health services? Justify your
view.
Answer: Health literacy is a relatively new concept in health promotion. It is a composite term to
describe a range of outcomes to health education and communication activities. From this perspective,
health education is directed towards improving health literacy. This paper identifies the failings of past
educational programs to address social and economic determinants of health, and traces the
subsequent reduction in the role of health education in contemporary health promotion. These
perceived failings may have led to significant underestimation of the potential role of health education
in addressing the social determinants of health. A ‘health outcome model’ is presented. This model
highlightshealthliteracyasa keyoutcome fromhealth
Dear students get fully solved ISBM EMBA & other solved assignments
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