DSV Healthcare Solutions provides warehousing, delivery, and quality services for various healthcare sub-sectors including bio pharmaceuticals, medical devices and diagnostics, medical products and personal care, and hospitals and care homes. Their services include FEFO picking, clinical trial management, next day delivery, hazardous goods facilities, repacking, product labeling, kitting, recall management, and more. They maintain certifications and standards including GMP, GDP, ISO 13485, and operate cGMP and cGDP compliant facilities with conditioned controlled storage and transportation.

1. DSV Healthcare Solutions
Industry Capabilities

2. 2 | DSV – June, 2016
DSV Healthcare Solutions
Sub-sectors
Bio Pharmaceuticals
Medical Devices &
Diagnostics
Medical Products &
Personal Care
Hospitals & Care Homes

3. 3 | DSV – June, 2016
Services Warehousing services
• FEFO picking
• DSV industrial pharmacist
• Clinical trial management
• Repacking & display configuration
Delivery services
• Next day delivery service
• Direct to hospital department deliveries
• 24/7 standby service
• Recall & returns management
Quality
Standards/
Certifications
• GMP & GDP compliant
• Condition controlled storage and transportation
• Hazardous goods facilities
DSV Healthcare Solutions
Bio Pharmaceuticals

4. 4 | DSV – June, 2016
Services • Value-added services
- (Re)packing
- Product labeling
- Kitting
• Recall management
• FEFO picking
• Conditioned controlled storage and transport
Quality
Standards/
Certifications
• BS ISO 2230:2002 guidelines for latex products
• ISO 13485
• GMP & GDP
DSV Healthcare Solutions
Medical Products & Personal Care

5. 5 | DSV – June, 2016
Services • Consignment inventory management
• ISO 13485 repair and rework
• Spare parts program
• Recall management
• FEFO picking
• Decontamination of return flow
• 24/7 standby service
• Technical repair capabilities
• Product customisation
• Sterile products handling
• Autoclave lab testing and repacking
DSV Healthcare Solutions
Medical Devices & Diagnostics

6. 6 | DSV – June, 2016
Services • FEFO picking
• Procedure-based trolleys
• Decontamination facilities
• Clean rooms & sterile handling
• Linen management & sterilisation management
• Prostheses and implant management
Delivery Services
• Recall management
• Next day delivery service
• 24/7 standby service and emergency deliveries
• Demand driven deliveries
Supply Chain Services
• End-to-end hospital logistics
• DSV purchase direct from hospital suppliers
• In-hospital transport
• Procurement
DSV Healthcare Solutions
Hospitals & Care homes

7. Standards
Quality, governance, security and computer systems

8. 8 | DSV – June, 2016
Healthcare Experience and Quality Management
ISO 13485 repair and rework (product labelling, (re)packing, kitting)
Recall management
Quarantine Management
FEFO picking
Expiry date management
Decontamination of return flow / Decontamination facility
Sterile products handling
Autoclave lab testing and repacking
Conditioned controlled storage and transport (2-8°C and -20°C)
GMP & GDP compliant
Cleanroom environment (class 7-8)
DSV industrial pharmacist
24/7 standby service
DSV is one of the industry leaders in terms of Information Technology
Easy integration with customers ERP, WMS or FMS systems

9. 9 | DSV – June, 2016
Pharma Value ChainSUPPLY
DEMAND
Our
Clients
Markets
Strategy and Plan Execution
Enable Execution
Support Execution
Return to
clients
Return from
market
Transfer Payments Collect Payments
Receive
Product
Store
Product
Take Order Pick, Pack &
Invoice order
Deliver
Product
Execution

10. 10 | DSV – June, 2016
Order-to-Cash Model
Levels of customisation
SERVICES
Manufacturer / Authorized Seller
• Registration & licensing of products
• Importation & Product forwarding
• Sets price & trading policies
• Sales & Marketing
• Financial reporting
• Price maintenance
Alternative Models
• Dedicated customized warehousing
(including off-site solutions)
• Partial service with interface to Client
Shared Warehousing
Infrastructure
Shared and/or Dedicated Delivery
Infrastructure
Warehousing Inventory
Management
Pick, Pack,
Invoice
Returns
Management
Client
Services
Order,
Dispatch,
Transport
Daily data
downloads &
management
information
Value-added
services
Quality
control
Destruction
management
Order entry
& debtors
Retail
Pharmacy
Public
Sector
Wholesalers Laboratories Medical
professionals
Vets, co-ops,
feedlots