This document provides information on the Healthcare Facilities Asia 2014 conference taking place from June 17-20 in Singapore. The conference will focus on capturing growth opportunities in Asia's healthcare industry through presentations and case studies from healthcare experts and facility leaders. Key topics will include trends in the Asian healthcare landscape, successful public-private partnerships, sustainable and smart energy solutions, medical tourism, and aging care facility development. There will be pre-conference and post-conference workshops on green hospitals and public-private partnerships in healthcare.
Masterclass on Customer Centricity and Design ThinkingSwetha Srihari
Organizations across the world across sectors realign business strategies to embrace the next wave of customer engagement, aka personalization. Healthcare Organizations that have long lagged in technology adoption realize the need to change gears to usher in the next wave of transformation. Their overarching focus is to perfect the customer experience by shifting towards a customer-centric culture. But this transformation of putting ‘customers first’ must happen without disrupting the existing operations. An ideal way would be one step at a time towards customer-centricity. But what ideal thinking could necessitate simple, smart steps to perfect patient-centric care?
Enter Design Thinking, a creative, human-centered problem-solving approach that places much emphasis on improving patient experiences through a simple series of steps, from empathizing with the patient’s unmet needs, brainstorming solution ideas, rapid prototyping, and achieving a tested patient-centric solution. But how does Customer Centricity and Design Thinking go hand in hand? Do Customer Centricity and Design thinking translate to lowering business costs? How companies inculcate new thinking across various customer touchpoints? How could Design Thinking as a process boost business profitability among Healthcare Organizations? How can you initiate your company’s journey towards Customer Centricity and Design Thinking?
Here’s the Webinar – A Masterclass on Customer Centricity and Design thinking, Hosted by QurHealth, a division of GMI, a Chennai-based Healthcare IT Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite (myFHB & goFHB) is an inventive medical records management solution for global healthcare organizations. Our recent webinar saw 250+ delegates promoting active discussion on “The New Normal World for Large, Medium & Small Healthcare Organisations.” The upcoming webinar with Healthcare experts will focus on Customer Centricity and Design Thinking for Healthcare Organizations.
The document provides biographies of several panelists moderating an event on medical records management. It lists their names, current positions, qualifications, areas of expertise, and experience in fields related to healthcare administration, quality, medical law, data analytics, and yoga & cancer research. Key details include years of experience ranging from 16 to 28 years across various leadership roles and institutions. Areas of focus mentioned include quality, compliance, medical administration, data sciences, and healthcare education.
The document discusses opportunities for improving behavior change programs through technology. It summarizes Mary Cain's background working in behavior change and discusses three key drivers of behavior: motivation, capacity, and environment. For each driver, it outlines how health plans and employers currently approach it and identifies opportunities to improve by leveraging new technologies like smartphones, sensors, and social networks to provide tailored information, build skills through games, and program environments to better support healthy behaviors.
The document discusses innovations in healthcare to address issues from aging populations and chronic disease management. It notes rising healthcare costs, a need for improved access to specialists, and resource constraints. New technologies like telemedicine, remote monitoring, and mobile access aim to improve care coordination and empower patients while overcoming barriers. Integrated models of care that seamlessly connect providers, payors, and patients show potential to lower costs and raise quality and satisfaction for chronic care patients.
Medical Device Asia Conference, 28-31 Oct 2014, SingaporeLei Ching Y.
MED DEVICE ASIA is the only high level platform in Asia to showcase innovative ideas, trends in partnerships with public sector and clinicians and to network with experts and industry leaders to find out about regulatory updates, investment opportunities, product development and market access.
Improved Patient Satisfaction At Apollo – A Case StudyApollo Hospitals
1) Indraprastha Apollo Hospital utilized patient satisfaction surveys called Voice of Customer (VOC) tools to identify ways to improve various hospital departments and services.
2) Factors that contributed to an increasing trend in VOC scores over 1.5 years included leadership commitment to quality improvement, improved efficiency, superior clinical care, soft skills enhancement for staff, and improved patient information and complaint resolution.
3) Through consistent efforts such as staff training, improved processes, and addressing issues identified in VOC surveys, Apollo Hospitals achieved higher than target patient satisfaction scores, creating loyal patients with memorable hospital experiences.
Healthcare Marketing, Branding & Communications in a VUCA WorldSwetha Srihari
Here's the webinar – “Healthcare Marketing, Branding & Communications in a VUCA World” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family Health Book suite - goFHB web application is a health records management solution for health providers. It enables providers to send patient health records over myFHB mobile application to their patients. The upcoming webinar with healthcare experts will focus on giving insights on the VUCA world, the adaptations required, future of healthcare marketing, branding & communication to align with organizations vision, mission and objectives.
Integrated Health Information Systems (IHiS) is a healthcare IT leader transforming patient care through technology innovation. IHiS manages integrated systems and over 700 IT professionals across Singapore's public healthcare sector. The CEO's message discusses IHiS' role in helping 4 hospitals achieve HIMSS Stage 6 for advanced EMR, driving further EMR adoption, and using technology to transform healthcare delivery beyond hospital walls.
Masterclass on Customer Centricity and Design ThinkingSwetha Srihari
Organizations across the world across sectors realign business strategies to embrace the next wave of customer engagement, aka personalization. Healthcare Organizations that have long lagged in technology adoption realize the need to change gears to usher in the next wave of transformation. Their overarching focus is to perfect the customer experience by shifting towards a customer-centric culture. But this transformation of putting ‘customers first’ must happen without disrupting the existing operations. An ideal way would be one step at a time towards customer-centricity. But what ideal thinking could necessitate simple, smart steps to perfect patient-centric care?
Enter Design Thinking, a creative, human-centered problem-solving approach that places much emphasis on improving patient experiences through a simple series of steps, from empathizing with the patient’s unmet needs, brainstorming solution ideas, rapid prototyping, and achieving a tested patient-centric solution. But how does Customer Centricity and Design Thinking go hand in hand? Do Customer Centricity and Design thinking translate to lowering business costs? How companies inculcate new thinking across various customer touchpoints? How could Design Thinking as a process boost business profitability among Healthcare Organizations? How can you initiate your company’s journey towards Customer Centricity and Design Thinking?
Here’s the Webinar – A Masterclass on Customer Centricity and Design thinking, Hosted by QurHealth, a division of GMI, a Chennai-based Healthcare IT Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite (myFHB & goFHB) is an inventive medical records management solution for global healthcare organizations. Our recent webinar saw 250+ delegates promoting active discussion on “The New Normal World for Large, Medium & Small Healthcare Organisations.” The upcoming webinar with Healthcare experts will focus on Customer Centricity and Design Thinking for Healthcare Organizations.
The document provides biographies of several panelists moderating an event on medical records management. It lists their names, current positions, qualifications, areas of expertise, and experience in fields related to healthcare administration, quality, medical law, data analytics, and yoga & cancer research. Key details include years of experience ranging from 16 to 28 years across various leadership roles and institutions. Areas of focus mentioned include quality, compliance, medical administration, data sciences, and healthcare education.
The document discusses opportunities for improving behavior change programs through technology. It summarizes Mary Cain's background working in behavior change and discusses three key drivers of behavior: motivation, capacity, and environment. For each driver, it outlines how health plans and employers currently approach it and identifies opportunities to improve by leveraging new technologies like smartphones, sensors, and social networks to provide tailored information, build skills through games, and program environments to better support healthy behaviors.
The document discusses innovations in healthcare to address issues from aging populations and chronic disease management. It notes rising healthcare costs, a need for improved access to specialists, and resource constraints. New technologies like telemedicine, remote monitoring, and mobile access aim to improve care coordination and empower patients while overcoming barriers. Integrated models of care that seamlessly connect providers, payors, and patients show potential to lower costs and raise quality and satisfaction for chronic care patients.
Medical Device Asia Conference, 28-31 Oct 2014, SingaporeLei Ching Y.
MED DEVICE ASIA is the only high level platform in Asia to showcase innovative ideas, trends in partnerships with public sector and clinicians and to network with experts and industry leaders to find out about regulatory updates, investment opportunities, product development and market access.
Improved Patient Satisfaction At Apollo – A Case StudyApollo Hospitals
1) Indraprastha Apollo Hospital utilized patient satisfaction surveys called Voice of Customer (VOC) tools to identify ways to improve various hospital departments and services.
2) Factors that contributed to an increasing trend in VOC scores over 1.5 years included leadership commitment to quality improvement, improved efficiency, superior clinical care, soft skills enhancement for staff, and improved patient information and complaint resolution.
3) Through consistent efforts such as staff training, improved processes, and addressing issues identified in VOC surveys, Apollo Hospitals achieved higher than target patient satisfaction scores, creating loyal patients with memorable hospital experiences.
Healthcare Marketing, Branding & Communications in a VUCA WorldSwetha Srihari
Here's the webinar – “Healthcare Marketing, Branding & Communications in a VUCA World” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family Health Book suite - goFHB web application is a health records management solution for health providers. It enables providers to send patient health records over myFHB mobile application to their patients. The upcoming webinar with healthcare experts will focus on giving insights on the VUCA world, the adaptations required, future of healthcare marketing, branding & communication to align with organizations vision, mission and objectives.
Integrated Health Information Systems (IHiS) is a healthcare IT leader transforming patient care through technology innovation. IHiS manages integrated systems and over 700 IT professionals across Singapore's public healthcare sector. The CEO's message discusses IHiS' role in helping 4 hospitals achieve HIMSS Stage 6 for advanced EMR, driving further EMR adoption, and using technology to transform healthcare delivery beyond hospital walls.
Here's the webinar – “Quality, Accreditations & Beyond – Winds of Change - Session 2” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite goFHB is a clinical data digitalization & management solution for healthcare organizations providing the ability to send patient health records over myFHB application to their patients.
The document discusses conducting a brand imagery study for Global Hospitals Group in Chennai. It outlines conducting qualitative depth interviews with medical professionals and past/potential patients to understand perceptions of Global Hospitals' brand. It also involves quantitative telephone surveys of 160 past patients of Global Hospitals and competitors to quantify brand imagery facets and generate a Brand Imagery Index. The study aims to identify strengths, weaknesses and opportunities to improve Global Hospitals' brand preference in its catchment area.
The document provides information about the 2nd VOH International Conference taking place on March 16-17, 2018 at the Bombay Convention & Exhibition Centre in Mumbai. The conference will address topics related to healthcare infrastructure, IT, operations, and management. It will feature panel discussions, presentations, and talks from experts on issues like medical devices and equipment, healthcare financing, hospital operations, quality accreditation, and technology disruptions. Over 100 speakers from India and abroad will participate in the two-day event.
In the new normal world, healthcare organizations need more focus on quality improvement programs that add more value to the business operations and more so for patient safety, experience & outcomes. Embracing excellence through various quality, accreditation and certifications brings five key disciplines in play: stakeholder centricity, strategic rhythm, process clarity, change navigation, and disciplined performance improvement.
Quality Council of India through its NABH, NABL and other associated program divisions have stressed on the need and has helped elevate healthcare quality holistically and the digital transition of such organization is remarkable. Umbrella corporations like AHPI and CAHO have done a lot in uniting and steering things towards the greater objective for many member hospitals. Many organizations also have implemented for JCI, Malcolm Baldrige Framework (CII-Institute of Quality), Lean tools Implementation, EFQM (IMC Ramakrishna Bajaj National Quality Award), etc. which clearly states their growing thirst for continuous quality improvement. This quest for quality was furthered by newer accreditations in niche areas by organization like QAI, as well. Forums like AiMeD have taken it upon themselves to bring in convergence of the Indian Medical Device Industry and being an advocacy group for standardization and Quality Improvement amidst many other objectives which needs to resonate with healthcare organizations. The webinar will be a refresher course for healthcare professionals and give them insights into the winds of change.
Here's the webinar – “Quality, Accreditations & Beyond – Winds of Change” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite goFHB is a clinical data digitalization & management solution for healthcare organizations providing the ability to send patient health records over myFHB application to their patients.
Voice of Healthcare (VOH) started in 2015 with the key objective of giving opportunity to those voices which were unheard of, in healthcare domain. Like India's diversity, healthcare also has diversity in its dynamics and economics across India.
VOH has taken the route of conducting conclaves and conferences to further free dialogue within industry. VOH, through these events, aims to achieve twin objectives of creating fresh thoughts as well refining and bettering current practices.
As part of this ongoing engagement with the multiple stakeholders of healthcare industry, VOH is organising a two days International Healthcare Conference in Medical Fair, Mumbai on March16th and 17th , 2018.
The conference covers Medgate Today Healthcare Awards and series of sessions, panel discussions on wide range of topics focussing on Healthcare Infrastructure, Healthcare Financing, Healthcare Technology, Hospital Operations & Management etc. Speakers of the session include experts from respective domains . Relevant Topics and Speakers cum Thought leaders have always been VOH's Strengths.
Please join us in this mission, and share your thoughts to help industry to reach its destination of excellence.
To know more about the Conference, Program Agenda, Topics, Speakers, registering for the event, please log on to – www.event.voiceofhealthcare.org
The document summarizes an introduction to the Quality and Accreditation Institute (QAI) presented by Dr. B.K. Rana at the National SightFirst Conclave in 2018. It provides an overview of QAI's vision, mission, values and organizational structure. It describes QAI's various centers including for accreditation of health and social care facilities. The presentation emphasizes the importance of accreditation for improving quality of care, enhancing public confidence, and reducing medical errors and negligence. It outlines QAI's accreditation standards and process for healthcare organizations to obtain certification.
Narayana Health is an Indian healthcare organization that operates hospitals and cardiac care centers. It uses a low-cost business model focusing on economies of scale. Narayana Health leverages data and analytics to reduce costs, improve processes, and enhance patient care. It utilizes tools like PowerBI and Azure to conduct real-time analysis, predictive modeling, and AI-driven initiatives to optimize resource usage, surgery costs, and length of hospital stays. The organization's strategic use of data science supports its mission to deliver affordable, high-quality healthcare.
This document presents the design of a study on patient feedback systems at Kasturba Hospital in Manipal, India. The objective of the study was to assess patient satisfaction levels and identify factors influencing satisfaction through analyzing patient feedback. A questionnaire was administered to 198 inpatients and 144 outpatients to collect primary data on demographics, satisfaction with various hospital services, and opinions. Secondary data on the hospital profile was also collected. Preliminary findings show high confidence levels in treatment among most patients. Further analysis through chi-square testing will examine relationships between education, confidence, and recommendation behavior.
Arvind eye care hospital by vikrant methavikrantm007
This PPT helps to understand the management of Arvind care hospital and also explain business model, PESTAL analysis, SWOT analysis, STP process and 4P,s of marketing about arvind eye care hospital.
Dr.Atul M Kochhar - Quality Accreditation & Beyond - Winds of ChangeSwetha Srihari
Here's the webinar of Dr. Atul M Kochhar on “Quality, Accreditations & Beyond – Winds of Change” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite goFHB is a clinical data digitalization & management solution for healthcare organizations providing the ability to send patient health records over myFHB application to their patients.
VOH International Healthcare Conference is taking place against the backdrop of disruptions of all kinds. Disruptions have shorter life but have high frequency and long time impact thus creating multilateral uncertainty and throwing challenges to the industry regularly.
The only way to take on disruptions especially in healthcare where huge investment is a norm, to be proactive and pre emptive hence these conference assume strategic significance as speakers share their practical approach while dealing with various issues.
Some of the issues this conference would address like
Medical Devices and Equipments : Review of Make in India vis a vis Medical devices and equipments.
Healthcare Financing: or should It be called healthcare financing cum fencing … healthcare units are now becoming more financial entities than clinical ones.
Healthcare Quality : We need to go beyond clinical tags and look into value it creates for healthcare units in internal and external environments.
Hospital Sizing: assumes significance in the age of disruption and imparts huge responsibility on consultants vis a vis feasibility studies and make it imperative for second feasibility study after some years of hospital operations.
Operation and Management : it is another arena wherein a conscious as well as Strategic decision to be made between in house and outsourced Operations.
Healthcare Disruptions: This conference would also see a presentation on healthcare preparedness for disruptions.
AI & ML : It has finally arrived in healthcare but what’s in store for healthcare, this conference covers this futuristic topic.
Public Healthcare : As part of inclusive agenda, this conference has two important presentations on public healthcare which would make audience aware about promising and critical aspects.
Medical Entrepreneurship: To be or not be a medical entrepreneur is a question which has been asked and answered by many. This conference would share real life experience of a very successful medical entrepreneur.
Why should you attend :
We hope Voice of Healthcare conference would be a learning feast for those who enjoy and look for exciting insights, thoughts and ideas.
As healthcare has moved out formula based approach and rather has focused on Strategic Agility, these conferences do offer important inputs for healthcare stakeholders.
Please raise and join our voices at VOH International Healthcare Conference at Mumbai on 16th and 17th March 2018.
The document discusses hospital accreditation in India. It defines hospital accreditation and outlines its key driving factors like consumer protection acts. The benefits of accreditation include ensuring quality care for patients, attracting foreign patients, and quality assurance. The major accrediting bodies in India are the National Accreditation Board for Hospitals (NABH) and the Quality Council of India (QCI). NABH has 10 chapters and 100 standards covering areas like patient care, medication management, and infection control. Benefits of NABH accreditation include improved patient outcomes and satisfaction. The document also summarizes two research studies on the impacts and effectiveness of healthcare accreditation standards.
W Pratiksha Hospital provides specialized healthcare through cutting-edge technology, experienced doctors, and compassionate care. It has 25 years of experience treating patients across India. The hospital aims to provide quality healthcare with transparency at an affordable cost. It offers over 30 specialties and 24/7 services like the laboratory, ambulance, emergency care, and pharmacy. The outpatient department is an important part of the hospital that provides diagnosis and care without requiring overnight stays. It is staffed by consultants and offers services like examinations, laboratory tests, radiology, and consultations. The goal of the OPD is to provide specialist care to the community and treat non-critical cases on an outpatient basis.
1) The document discusses a marketing strategy project completed by Dipti Tawde for Vasan Eye Care in Dombivali, India from December 2014 to February 2015.
2) The objective of the project was to create awareness of Vasan Eye Care's services and increase patient footfall to the newly launched hospital in Dombivali.
3) Activities included conducting free eye checkup camps at local doctor's clinics, banks, and schools to generate awareness and refer patients to the hospital.
Vasan Eye Care is a leading chain of eye hospitals in India with 75 hospitals across the country. It provides comprehensive eye care services using state-of-the-art technology. In addition to clinical services, Vasan Eye Care also focuses on research, education and training. It has diagnostic stations, advanced equipment, optical stores and 24/7 pharmacies. Vasan Eye Care positions itself as providing affordable, high quality eye care while maintaining a focus on patient satisfaction through its "CARE TEAM" approach. It aims to expand its hospital network and raise funds through an IPO.
1. Rushabh Eye Hospital is a leading multi-specialty eye hospital in India that was originally a general hospital but converted to an eye hospital in 1989.
2. The hospital offers various eye surgeries and laser treatments including bladeless cataract surgery and LASIK procedures at different price points.
3. The hospital's target market includes people in the surrounding areas like Chembur, Kurla, and Thane who need treatments for conditions like cataracts or LASIK corrective surgery.
This document provides an agenda for the IBC Life Sciences conference taking place August 26-29, 2014 in Singapore. The conference will feature over 25 R&D expert speakers and focus on licensing, M&A, regulations, investment opportunities, clinical trial development in Asia, intellectual property strategies, and more. Key panelists and speakers include representatives from Pfizer, Sanofi, GSK, and other major pharmaceutical companies. The agenda outlines presentations and panel discussions on topics like Asia's pharmaceutical market outlook, strategic partnerships, clinical trial risks in Southeast Asia, biosimilars and generics R&D, and driving drug innovation in the region.
The document provides an agenda for an event titled "Enabling Healthcare Entrepreneurship" taking place on February 15th, 2013 in New Delhi, India. The event will include panel discussions on opportunities and challenges in the Indian healthcare system, encouraging frugal innovation and entrepreneurship, and the role of incubators in enabling healthcare entrepreneurship. There will also be showcases of successful healthcare business models and the launch of HealthStart, India's first healthcare incubator. The event is sponsored by various organizations and will feature panels moderated by experts in healthcare and entrepreneurship.
This case study summarizes the history and operations of Aravind Eye Hospital, a non-profit eye hospital in India. It was founded in 1976 by Dr. Venkataswamy to treat unnecessary blindness. Since then it has expanded to multiple locations, performing over 200,000 surgeries per year using innovative financing and technology. Key aspects include offering free or low-cost cataract surgeries, developing affordable intraocular lenses and pharmaceuticals, utilizing telemedicine and video conferencing to increase access to care, and training future generations of eye care professionals.
This document provides information about the IBC Healthcare conference titled "Investing in & Developing World Class Healthcare Services" that will take place from June 8-11, 2015 in Singapore. The conference will focus on investing in and developing tertiary hospital services, with topics including benchmarks from world-class hospitals, clinical and operational excellence, advanced consultative care, technology transforming patient experiences, and financial performance of tertiary hospitals. It outlines the agenda, speakers, and registration details. Key hospital and industry leaders from Asia will discuss their best practices and case studies.
This document provides an agenda for the 2nd Annual Healthcare Facilities Asia conference taking place from June 8-11, 2015 in Singapore. The conference will feature presentations and panels on developing healthcare infrastructure in Asia, with a focus on facility design innovations, technology integration, green hospitals, and the aging population. Key topics include Singapore's public health plan, healthcare advancements in North Asia, planning for growth in Southeast Asia, developing specialist facilities like birthing centers and spine hospitals, and new projects in facility design from countries like South Korea, the US, and Singapore. The agenda also lists CEO panels, keynote speakers, and site tours of local healthcare facilities.
Here's the webinar – “Quality, Accreditations & Beyond – Winds of Change - Session 2” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite goFHB is a clinical data digitalization & management solution for healthcare organizations providing the ability to send patient health records over myFHB application to their patients.
The document discusses conducting a brand imagery study for Global Hospitals Group in Chennai. It outlines conducting qualitative depth interviews with medical professionals and past/potential patients to understand perceptions of Global Hospitals' brand. It also involves quantitative telephone surveys of 160 past patients of Global Hospitals and competitors to quantify brand imagery facets and generate a Brand Imagery Index. The study aims to identify strengths, weaknesses and opportunities to improve Global Hospitals' brand preference in its catchment area.
The document provides information about the 2nd VOH International Conference taking place on March 16-17, 2018 at the Bombay Convention & Exhibition Centre in Mumbai. The conference will address topics related to healthcare infrastructure, IT, operations, and management. It will feature panel discussions, presentations, and talks from experts on issues like medical devices and equipment, healthcare financing, hospital operations, quality accreditation, and technology disruptions. Over 100 speakers from India and abroad will participate in the two-day event.
In the new normal world, healthcare organizations need more focus on quality improvement programs that add more value to the business operations and more so for patient safety, experience & outcomes. Embracing excellence through various quality, accreditation and certifications brings five key disciplines in play: stakeholder centricity, strategic rhythm, process clarity, change navigation, and disciplined performance improvement.
Quality Council of India through its NABH, NABL and other associated program divisions have stressed on the need and has helped elevate healthcare quality holistically and the digital transition of such organization is remarkable. Umbrella corporations like AHPI and CAHO have done a lot in uniting and steering things towards the greater objective for many member hospitals. Many organizations also have implemented for JCI, Malcolm Baldrige Framework (CII-Institute of Quality), Lean tools Implementation, EFQM (IMC Ramakrishna Bajaj National Quality Award), etc. which clearly states their growing thirst for continuous quality improvement. This quest for quality was furthered by newer accreditations in niche areas by organization like QAI, as well. Forums like AiMeD have taken it upon themselves to bring in convergence of the Indian Medical Device Industry and being an advocacy group for standardization and Quality Improvement amidst many other objectives which needs to resonate with healthcare organizations. The webinar will be a refresher course for healthcare professionals and give them insights into the winds of change.
Here's the webinar – “Quality, Accreditations & Beyond – Winds of Change” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite goFHB is a clinical data digitalization & management solution for healthcare organizations providing the ability to send patient health records over myFHB application to their patients.
Voice of Healthcare (VOH) started in 2015 with the key objective of giving opportunity to those voices which were unheard of, in healthcare domain. Like India's diversity, healthcare also has diversity in its dynamics and economics across India.
VOH has taken the route of conducting conclaves and conferences to further free dialogue within industry. VOH, through these events, aims to achieve twin objectives of creating fresh thoughts as well refining and bettering current practices.
As part of this ongoing engagement with the multiple stakeholders of healthcare industry, VOH is organising a two days International Healthcare Conference in Medical Fair, Mumbai on March16th and 17th , 2018.
The conference covers Medgate Today Healthcare Awards and series of sessions, panel discussions on wide range of topics focussing on Healthcare Infrastructure, Healthcare Financing, Healthcare Technology, Hospital Operations & Management etc. Speakers of the session include experts from respective domains . Relevant Topics and Speakers cum Thought leaders have always been VOH's Strengths.
Please join us in this mission, and share your thoughts to help industry to reach its destination of excellence.
To know more about the Conference, Program Agenda, Topics, Speakers, registering for the event, please log on to – www.event.voiceofhealthcare.org
The document summarizes an introduction to the Quality and Accreditation Institute (QAI) presented by Dr. B.K. Rana at the National SightFirst Conclave in 2018. It provides an overview of QAI's vision, mission, values and organizational structure. It describes QAI's various centers including for accreditation of health and social care facilities. The presentation emphasizes the importance of accreditation for improving quality of care, enhancing public confidence, and reducing medical errors and negligence. It outlines QAI's accreditation standards and process for healthcare organizations to obtain certification.
Narayana Health is an Indian healthcare organization that operates hospitals and cardiac care centers. It uses a low-cost business model focusing on economies of scale. Narayana Health leverages data and analytics to reduce costs, improve processes, and enhance patient care. It utilizes tools like PowerBI and Azure to conduct real-time analysis, predictive modeling, and AI-driven initiatives to optimize resource usage, surgery costs, and length of hospital stays. The organization's strategic use of data science supports its mission to deliver affordable, high-quality healthcare.
This document presents the design of a study on patient feedback systems at Kasturba Hospital in Manipal, India. The objective of the study was to assess patient satisfaction levels and identify factors influencing satisfaction through analyzing patient feedback. A questionnaire was administered to 198 inpatients and 144 outpatients to collect primary data on demographics, satisfaction with various hospital services, and opinions. Secondary data on the hospital profile was also collected. Preliminary findings show high confidence levels in treatment among most patients. Further analysis through chi-square testing will examine relationships between education, confidence, and recommendation behavior.
Arvind eye care hospital by vikrant methavikrantm007
This PPT helps to understand the management of Arvind care hospital and also explain business model, PESTAL analysis, SWOT analysis, STP process and 4P,s of marketing about arvind eye care hospital.
Dr.Atul M Kochhar - Quality Accreditation & Beyond - Winds of ChangeSwetha Srihari
Here's the webinar of Dr. Atul M Kochhar on “Quality, Accreditations & Beyond – Winds of Change” hosted by QurHealth, a division of GMI, a Chennai-based Health-tech, Research and Innovation Center for Ventech Solutions, USA. QurHealth’s Family health book suite goFHB is a clinical data digitalization & management solution for healthcare organizations providing the ability to send patient health records over myFHB application to their patients.
VOH International Healthcare Conference is taking place against the backdrop of disruptions of all kinds. Disruptions have shorter life but have high frequency and long time impact thus creating multilateral uncertainty and throwing challenges to the industry regularly.
The only way to take on disruptions especially in healthcare where huge investment is a norm, to be proactive and pre emptive hence these conference assume strategic significance as speakers share their practical approach while dealing with various issues.
Some of the issues this conference would address like
Medical Devices and Equipments : Review of Make in India vis a vis Medical devices and equipments.
Healthcare Financing: or should It be called healthcare financing cum fencing … healthcare units are now becoming more financial entities than clinical ones.
Healthcare Quality : We need to go beyond clinical tags and look into value it creates for healthcare units in internal and external environments.
Hospital Sizing: assumes significance in the age of disruption and imparts huge responsibility on consultants vis a vis feasibility studies and make it imperative for second feasibility study after some years of hospital operations.
Operation and Management : it is another arena wherein a conscious as well as Strategic decision to be made between in house and outsourced Operations.
Healthcare Disruptions: This conference would also see a presentation on healthcare preparedness for disruptions.
AI & ML : It has finally arrived in healthcare but what’s in store for healthcare, this conference covers this futuristic topic.
Public Healthcare : As part of inclusive agenda, this conference has two important presentations on public healthcare which would make audience aware about promising and critical aspects.
Medical Entrepreneurship: To be or not be a medical entrepreneur is a question which has been asked and answered by many. This conference would share real life experience of a very successful medical entrepreneur.
Why should you attend :
We hope Voice of Healthcare conference would be a learning feast for those who enjoy and look for exciting insights, thoughts and ideas.
As healthcare has moved out formula based approach and rather has focused on Strategic Agility, these conferences do offer important inputs for healthcare stakeholders.
Please raise and join our voices at VOH International Healthcare Conference at Mumbai on 16th and 17th March 2018.
The document discusses hospital accreditation in India. It defines hospital accreditation and outlines its key driving factors like consumer protection acts. The benefits of accreditation include ensuring quality care for patients, attracting foreign patients, and quality assurance. The major accrediting bodies in India are the National Accreditation Board for Hospitals (NABH) and the Quality Council of India (QCI). NABH has 10 chapters and 100 standards covering areas like patient care, medication management, and infection control. Benefits of NABH accreditation include improved patient outcomes and satisfaction. The document also summarizes two research studies on the impacts and effectiveness of healthcare accreditation standards.
W Pratiksha Hospital provides specialized healthcare through cutting-edge technology, experienced doctors, and compassionate care. It has 25 years of experience treating patients across India. The hospital aims to provide quality healthcare with transparency at an affordable cost. It offers over 30 specialties and 24/7 services like the laboratory, ambulance, emergency care, and pharmacy. The outpatient department is an important part of the hospital that provides diagnosis and care without requiring overnight stays. It is staffed by consultants and offers services like examinations, laboratory tests, radiology, and consultations. The goal of the OPD is to provide specialist care to the community and treat non-critical cases on an outpatient basis.
1) The document discusses a marketing strategy project completed by Dipti Tawde for Vasan Eye Care in Dombivali, India from December 2014 to February 2015.
2) The objective of the project was to create awareness of Vasan Eye Care's services and increase patient footfall to the newly launched hospital in Dombivali.
3) Activities included conducting free eye checkup camps at local doctor's clinics, banks, and schools to generate awareness and refer patients to the hospital.
Vasan Eye Care is a leading chain of eye hospitals in India with 75 hospitals across the country. It provides comprehensive eye care services using state-of-the-art technology. In addition to clinical services, Vasan Eye Care also focuses on research, education and training. It has diagnostic stations, advanced equipment, optical stores and 24/7 pharmacies. Vasan Eye Care positions itself as providing affordable, high quality eye care while maintaining a focus on patient satisfaction through its "CARE TEAM" approach. It aims to expand its hospital network and raise funds through an IPO.
1. Rushabh Eye Hospital is a leading multi-specialty eye hospital in India that was originally a general hospital but converted to an eye hospital in 1989.
2. The hospital offers various eye surgeries and laser treatments including bladeless cataract surgery and LASIK procedures at different price points.
3. The hospital's target market includes people in the surrounding areas like Chembur, Kurla, and Thane who need treatments for conditions like cataracts or LASIK corrective surgery.
This document provides an agenda for the IBC Life Sciences conference taking place August 26-29, 2014 in Singapore. The conference will feature over 25 R&D expert speakers and focus on licensing, M&A, regulations, investment opportunities, clinical trial development in Asia, intellectual property strategies, and more. Key panelists and speakers include representatives from Pfizer, Sanofi, GSK, and other major pharmaceutical companies. The agenda outlines presentations and panel discussions on topics like Asia's pharmaceutical market outlook, strategic partnerships, clinical trial risks in Southeast Asia, biosimilars and generics R&D, and driving drug innovation in the region.
The document provides an agenda for an event titled "Enabling Healthcare Entrepreneurship" taking place on February 15th, 2013 in New Delhi, India. The event will include panel discussions on opportunities and challenges in the Indian healthcare system, encouraging frugal innovation and entrepreneurship, and the role of incubators in enabling healthcare entrepreneurship. There will also be showcases of successful healthcare business models and the launch of HealthStart, India's first healthcare incubator. The event is sponsored by various organizations and will feature panels moderated by experts in healthcare and entrepreneurship.
This case study summarizes the history and operations of Aravind Eye Hospital, a non-profit eye hospital in India. It was founded in 1976 by Dr. Venkataswamy to treat unnecessary blindness. Since then it has expanded to multiple locations, performing over 200,000 surgeries per year using innovative financing and technology. Key aspects include offering free or low-cost cataract surgeries, developing affordable intraocular lenses and pharmaceuticals, utilizing telemedicine and video conferencing to increase access to care, and training future generations of eye care professionals.
This document provides information about the IBC Healthcare conference titled "Investing in & Developing World Class Healthcare Services" that will take place from June 8-11, 2015 in Singapore. The conference will focus on investing in and developing tertiary hospital services, with topics including benchmarks from world-class hospitals, clinical and operational excellence, advanced consultative care, technology transforming patient experiences, and financial performance of tertiary hospitals. It outlines the agenda, speakers, and registration details. Key hospital and industry leaders from Asia will discuss their best practices and case studies.
This document provides an agenda for the 2nd Annual Healthcare Facilities Asia conference taking place from June 8-11, 2015 in Singapore. The conference will feature presentations and panels on developing healthcare infrastructure in Asia, with a focus on facility design innovations, technology integration, green hospitals, and the aging population. Key topics include Singapore's public health plan, healthcare advancements in North Asia, planning for growth in Southeast Asia, developing specialist facilities like birthing centers and spine hospitals, and new projects in facility design from countries like South Korea, the US, and Singapore. The agenda also lists CEO panels, keynote speakers, and site tours of local healthcare facilities.
Medical Travel Conference Agenda in SingaporeLei Ching Y.
Featuring C - level executives from Asia's hospitals, IBC’s Medical Travel 2014 unveils medical tourism market forces and evaluates how leading industry players strategize to meet the growing demand for high quality healthcare. Through interactive and intensive knowledge sharing sessions, this conference creates a single platform for high level networking and learning between leading healthcare providers and key market players in driving patient-centered, affordable and quality healthcare services for global expansion.
This document provides information about the 3rd Annual Medical Affairs Asia Summit taking place from August 26-29, 2014 in Singapore. The summit will feature over 85% new speakers and focus on advancing effective communication and collaboration with internal and external stakeholders. It will include keynote speeches, panel discussions, and workshops on topics like medical affairs strategies, stakeholder engagement, regulatory trends, and collaborating with marketing. The event is aimed at medical affairs professionals in the pharmaceutical and healthcare industries in Asia.
This document provides information about an upcoming conference on healthcare infrastructure. It lists key speakers and presenters who will discuss their experiences with major hospital projects. The two-day conference will focus on strategic planning, stakeholder engagement, change management, and ensuring successful project delivery of healthcare infrastructure projects on time and on budget. Sessions will provide practical insights and best practices for integrating design, clinical workflows, technology, and logistics to plan functional facilities and embed new models of care.
The 8th Health Insurance Asia provides a platform to discuss business potential in emerging markets (Indonesia, Vietnam, Philippines & more), updates in regulations, effective marketing, insurance product innovation, claims management & effective partnerships with stakeholders.
Programme Overview
The Healthcare Executive Management Development Programme (HxMDP) is designed with a focus on imparting essential skills and competencies to senior healthcare professionals holding administrative positions in their
organizations. The programme aims to “enhance healthcare leaders' abilities to plan, organize, control, and lead their organizations and enable them discover new ways to handle issues, seize challenges and take their organizations and people to new directions.” The programme is fully residential and consists of experience sharing, case studies, problem-based learning, lectures and interactive sessions.
11th Hospital Design and Infrastructure ConferenceAli Zeeshan
11th Hospital Design and Infrastructure Conference, 1 - 4 June 2014, Dubai International Convention and Exhibition Centre, Dubai, UAE.
For more information visit http://www.iirme.com/hdi
The document discusses the implementation of Joint Commission International (JCI) standards at a tertiary care heart hospital in India, with a special focus on documentation. It describes the background and need for JCI accreditation. The hospital underwent a comparative study of its practices against JCI and National Accreditation Board for Hospitals & Healthcare Providers (NABH) standards, finding gaps in areas like patient care, nursing care, leadership and biomedical waste management. The report recommends remedial actions to address weaknesses.
The document discusses the implementation of Joint Commission International (JCI) standards at a tertiary care heart hospital in India, with a special focus on documentation. It provides background on JCI and outlines its standards and accreditation process. The document reports on a comparative study conducted between JCI and National Accreditation Board for Hospitals & Healthcare Providers (NABH) standards. The study found that some policies were not in place at the hospital and many needed improvement, particularly in areas like patient care, nursing care, hospital leadership procedures, and biomedical waste management. Remedial actions are required by hospital management to address key areas of weakness.
IBC’s Indonesia Healthcare conference brings together healthcare leaders to discuss evolving policies, opportunities for private healthcare investment, partnerships, projects and initiatives.
Key Conference Themes:
Updates on Regulation and the Road Towards Universal Healthcare Coverage
Hospital Management & Cutting Edge Healthcare Delivery Standards
Digital Marketing and Telehealth Solutions
Healthcare Infrastructure Projects, Investments & Development
Generics & Access to Medicine
Public-Private Partnerships & Collaboration
Why You Must Attend This Year’s Event
Understand the proactive steps to take by hospitals, pharmaceutical and insurance companies for the new Universal Healthcare Coverage policy
Discover partnerships and investment opportunities in Indonesia
Hear different case studies from major hospitals, insurance and pharmaceutical companies
Meet and exchange business cards with your peers during the networking sessions
Learn how to deliver safe and quality healthcare from other Asian countries
The inaugural Philippines Healthcare will focus on investment opportunities in the Philippines healthcare sector as well as examine the developments in healthcare plans and policies by government, market access opportunities for pharma and technology, new healthcare facility projects, upgrades and expansions and increasing efficiencies of existing facilities.
Philippines is currently focused on speeding up health facilities and upgrades, meeting the needs and growing demand for health specialists, training to ensure competency and quality of healthcare services and ensuring the availability of drugs throughout the country.
The conference will have discussions on policy and regulation updates, investment opportunities, projects and developments to strengthen Philippines healthcare infrastructure and delivery.
It will be held in Manila and will have representations from government, hospitals, insurance companies, pharma companies, health technology and medical device providers and other related stakeholders.
International and regional experts coming together
to discuss strategies and opportunities in the Medical
Affairs function
• Unique insights and case studies on experiences in
the Asia market, successful programmes and best
practices
• Detailed and practical workshop to complement
your learning and networking experience
The document provides background information on Max Multispecialty Hospital in Greater Noida and summarizes a patient satisfaction survey conducted at the hospital. It discusses the hospital's services, specialties, technology, and amenities. It also briefly outlines the history and growth of Max Hospitals nationwide. The survey aimed to understand patient response rates, satisfaction levels, and the impact of accreditation on feedback. Key findings included highest ratings for doctor care but lowest for cafeteria and discharge process. The document concludes that patient surveys are important for improving care quality and the accreditation process raises awareness of using feedback for service enhancements.
Architect conference - 8th-10th June 2015 at the Dubai International Conventi...Mahmood Akhter
The document announces an upcoming healthcare exhibition and conference to be held from June 7-9, 2015 in Dubai. It will feature 150 exhibitors, over 100 regional and international speakers across 6 new conferences on topics like healthcare management, facilities design, and technology. Attendees will include architects, healthcare providers and consultants, construction companies, and other stakeholders. The 3-day event will provide educational sessions, workshops and networking opportunities to discuss best practices in designing, building, and managing healthcare infrastructure in the region.
This document provides information about the ASEAN Hospital Management Summit 2016, which will be held on August 10-11, 2016 in Kuala Lumpur, Malaysia. The summit will discuss key issues facing private and public hospitals in emerging ASEAN economies, such as improving efficiency, attracting partners and investment. It will feature presentations from hospital directors and CEOs from across Asia on topics like strategic planning, digital innovation, staff retention and regulatory changes. The goal is to help hospitals in the region forge new partnerships and strategies to advance healthcare.
This document provides information about the Canadian Healthcare Leadership Forum 2015 conference, including the agenda, speakers, and registration details. Some of the key topics to be discussed are persisting challenges in the Canadian healthcare system and how leadership, collaboration, technology, and data can help address them. The forum aims to bring together leaders from hospitals, health networks, and the public/private sectors to share strategies and solutions through presentations, case studies, panels, and roundtable discussions. The goal is to strengthen cooperation among stakeholders and find ways to improve healthcare performance and outcomes in Canada.
NHS Improving Quality was invited to take part in a recently held event that celebrated the work that is being done in partnership between the Pennine Acute Hospitals NHS Trust and AQuA to deliver a Quality Improvement Methodologies Programme (QuIMP).
Gillian Phazey, Learning and Organisational Development Manager at Pennine Acute Hospitals NHS Trust explains:
'The Learning and Organisational Development and Governance teams at the Pennine Acute Hospitals NHS Trust have been working collaboratively with AQuA to deliver a Quality Improvement Methodologies Programme (QuIMP) to support staff in developing knowledge and skills in this topic. The programme has been specifically designed to support colleagues wanting to gain an introduction to the fundamentals and concepts of quality improvement. So far, two cohorts of staff, from clinical and non-clinical areas of the Trust have completed the programme, and have completed quality improvement projects in their own work area to apply their knowledge. On 17th July a celebration event was held for cohort 2 where staff presented their work in poster or presentation form, the aim of which is to share and spread learning across the Trust. Projects were wide ranging, from introducing new processes to reduce complaints and drug errors, to improving patient experience by implementing new tools and techniques. The day was a great success with the Chief Executive and Chief Nurse in attendance. The Trust is highly supportive of this approach in equipping staff with these important techniques, and the programme supports not only our internal quality agenda and objectives, but more widely responds to the recommendations of the Berwick report. The next cohort is starting in September this year.'
Fiona Thow, Patient Safety Collaborative Delivery Lead at NHS Improving Quality delivered a keynote speech, (link to presentation slides) providing a national perspective on the plans for improving patient safety and took the opportunity to introduce the national safety collaboratives. She also highlighted the need for organisations and individuals to think differently about safety for both patients and staff.
Master of Architecture Thesis Healthcare Project management "A Structure Appr...Rohit Digra
Master of Architecture Thesis Healthcare Project management "A Structure Approach" the thesis is based on project management of hospitals in mumbai,well it is all about the reason why many hospitals in mumbai getting delay and how I have overcome it.
Stage-gate Healthcare Initiatives • Strategise Innovative Models of Care • Assess Expense Management • Evaluate Partnerships in Managed Care • Measure Innovation • Improve Population Health
Similar to Healthcare Facilities Asia Conference (20)
Chandrima Spa Ajman is one of the leading Massage Center in Ajman, which is open 24 hours exclusively for men. Being one of the most affordable Spa in Ajman, we offer Body to Body massage, Kerala Massage, Malayali Massage, Indian Massage, Pakistani Massage Russian massage, Thai massage, Swedish massage, Hot Stone Massage, Deep Tissue Massage, and many more. Indulge in the ultimate massage experience and book your appointment today. We are confident that you will leave our Massage spa feeling refreshed, rejuvenated, and ready to take on the world.
Visit : https://massagespaajman.com/
Call : 052 987 1315
LGBTQ+ Adults: Unique Opportunities and Inclusive Approaches to CareVITASAuthor
This webinar helps clinicians understand the unique healthcare needs of the LGBTQ+ community, primarily in relation to end-of-life care. Topics include social and cultural background and challenges, healthcare disparities, advanced care planning, and strategies for reaching the community and improving quality of care.
DECODING THE RISKS - ALCOHOL, TOBACCO & DRUGS.pdfDr Rachana Gujar
Introduction: Substance use education is crucial due to its prevalence and societal impact.
Alcohol Use: Immediate and long-term risks include impaired judgment, health issues, and social consequences.
Tobacco Use: Immediate effects include increased heart rate, while long-term risks encompass cancer and heart disease.
Drug Use: Risks vary depending on the drug type, including health and psychological implications.
Prevention Strategies: Education, healthy coping mechanisms, community support, and policies are vital in preventing substance use.
Harm Reduction Strategies: Safe use practices, medication-assisted treatment, and naloxone availability aim to reduce harm.
Seeking Help for Addiction: Recognizing signs, available treatments, support systems, and resources are essential for recovery.
Personal Stories: Real stories of recovery emphasize hope and resilience.
Interactive Q&A: Engage the audience and encourage discussion.
Conclusion: Recap key points and emphasize the importance of awareness, prevention, and seeking help.
Resources: Provide contact information and links for further support.
The facial nerve, also known as cranial nerve VII, is one of the 12 cranial nerves originating from the brain. It's a mixed nerve, meaning it contains both sensory and motor fibres, and it plays a crucial role in controlling various facial muscles, as well as conveying sensory information from the taste buds on the anterior two-thirds of the tongue.
This particular slides consist of- what is hypotension,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
Here is the summary of hypotension:
Hypotension, or low blood pressure, is when the pressure of blood circulating in the body is lower than normal or expected. It's only a problem if it negatively impacts the body and causes symptoms. Normal blood pressure is usually between 90/60 mmHg and 120/80 mmHg, but pressures below 90/60 are generally considered hypotensive.
Exploring the Benefits of Binaural Hearing: Why Two Hearing Aids Are Better T...Ear Solutions (ESPL)
Binaural hearing using two hearing aids instead of one offers numerous advantages, including improved sound localization, enhanced sound quality, better speech understanding in noise, reduced listening effort, and greater overall satisfaction. By leveraging the brain’s natural ability to process sound from both ears, binaural hearing aids provide a more balanced, clear, and comfortable hearing experience. If you or a loved one is considering hearing aids, consult with a hearing care professional at Ear Solutions hearing aid clinic in Mumbai to explore the benefits of binaural hearing and determine the best solution for your hearing needs. Embracing binaural hearing can lead to a richer, more engaging auditory experience and significantly improve your quality of life.
Healthy Eating Habits:
Understanding Nutrition Labels: Teaches how to read and interpret food labels, focusing on serving sizes, calorie intake, and nutrients to limit or include.
Tips for Healthy Eating: Offers practical advice such as incorporating a variety of foods, practicing moderation, staying hydrated, and eating mindfully.
Benefits of Regular Exercise:
Physical Benefits: Discusses how exercise aids in weight management, muscle and bone health, cardiovascular health, and flexibility.
Mental Benefits: Explains the psychological advantages, including stress reduction, improved mood, and better sleep.
Tips for Staying Active:
Encourages consistency, variety in exercises, setting realistic goals, and finding enjoyable activities to maintain motivation.
Maintaining a Balanced Lifestyle:
Integrating Nutrition and Exercise: Suggests meal planning and incorporating physical activity into daily routines.
Monitoring Progress: Recommends tracking food intake and exercise, regular health check-ups, and provides tips for achieving balance, such as getting sufficient sleep, managing stress, and staying socially active.
Letter to MREC - application to conduct studyAzreen Aj
Application to conduct study on research title 'Awareness and knowledge of oral cancer and precancer among dental outpatient in Klinik Pergigian Merlimau, Melaka'
Comprehensive Rainy Season Advisory: Safety and Preparedness Tips.pdfDr Rachana Gujar
The "Comprehensive Rainy Season Advisory: Safety and Preparedness Tips" offers essential guidance for navigating rainy weather conditions. It covers strategies for staying safe during storms, flood prevention measures, and advice on preparing for inclement weather. This advisory aims to ensure individuals are equipped with the knowledge and resources to handle the challenges of the rainy season effectively, emphasizing safety, preparedness, and resilience.
R3 Stem Cell Therapy: A New Hope for Women with Ovarian FailureR3 Stem Cell
Discover the groundbreaking advancements in stem cell therapy by R3 Stem Cell, offering new hope for women with ovarian failure. This innovative treatment aims to restore ovarian function, improve fertility, and enhance overall well-being, revolutionizing reproductive health for women worldwide.
Unlocking the Secrets to Safe Patient Handling.pdfLift Ability
Furthermore, the time constraints and workload in healthcare settings can make it challenging for caregivers to prioritise safe patient handling Australia practices, leading to shortcuts and increased risks.
Tips for Pet Care in winters How to take care of pets.
Healthcare Facilities Asia Conference
1. Healthcare
Produced by: Media Partners:
www.healthcarefacilitiesasia.com
IBC
Healthcare
17 – 20 June 2014
Grand Copthorne Waterfront Hotel,
Singapore
Capturing Asia’s Healthcare Facility Growth Opportunities
Industry Experts Include: Top Reasons To Attend
Learn from 27+ healthcare facility experts
Hear 14+ case studies from major hospitals
in Asia, Australia & the Middle East
Understand the evolving Asian healthcare
landscape from key hospital CEOs
Develop sustainable & smart energy solutions
for your healthcare facility
Gather insights on successful Public- Private
Partnerships (PPPs)
Meet & build business partnerships during
the networking sessions
Teodoro Herbosa
Undersecretary of Health,
Department of Health,
Philippines
Dilshaad Ali
Group Chief Executive Officer,
Asia Medical Group/
Tam Tri Hospitals, Vietnam
Jeffrey Staples
Chief Operating Officer,
Al Noor Hospital, UAE
Sameer Khan
Chief Executive Officer,
Rockland Hospital, India
Haji Abdul Aziz
Abdul Rahman
Chief Executive Officer,
KPJ Seremban Specialist
Hospital, Malaysia
Jerry Ong
Vice President, Architecture,
CPG Consultants,
Singapore
Maria Boey Yuet Mei
Vice President, Architecture,
Surbana International
Consultants, Singapore
Abundio Balgos
President & CEO,
The Health Centrum Hospital
& Wellness Center,
Philippines
Bruce Knapp
Managing Principal,
B+H Architects,
Singapore
Siew Mei Lim
Executive Manager, Green Mark
Department (New Development),
Building & Construction
Authority (BCA), Singapore
PRE-CONFERENCE WORKSHOP
17 June 2014
Green Hospitals
POST-CONFERENCE WORKSHOP
20 June 2014
Public-Private Partnerships in Healthcare
Co-Located With:
International Marketing Partner:
Corporate Video Sponsor:
2. REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.healthcarefacilitiesasia.com
CONFERENCE DAY ONE
18 June 2014
Wednesday
CEOPANELPANELDISCUSSION
08:00 Registration Opens & Morning Coffee
08:50 Welcome Address from IBC Asia & Ice Breaker
09:00 Chairperson’s Opening Remarks
Dilshaad Ali, Group Chief Executive Officer,
Asia Medical Group/Tam Tri Hospitals, Vietnam
Healthcare Facility Investment Opportunities in Asia
09:30 Analysing Asia’s Healthcare Facilities Landscape
• Delivering healthcare services and meeting increasing demands
in Asia
~ Change of lifestyle
~ Ageing populations
~ Availability of new technologies
~ Shift in demographics
• Comparing healthcare facilities
~ Public vs. Private
~ Urban vs. Rural
• Optimising opportunities and future trends in healthcare facilities
• Attracting investment in Asia’s healthcare facilities
• Stakeholder expectations and engagement
Panelists:
Dilshaad Ali, Group Chief Executive Officer,
Asia Medical Group/Tam Tri Hospitals, Vietnam
Sameer Khan, ChiefExecutiveOfficer, Rockland Hospital, India
Haji Abdul Aziz Abdul Rahman, Chief Executive Officer,
KPJ Seremban Specialist Hospital, Malaysia
Michael Wong, Chief Executive Officer,
Pantai Hospital Ayer Keroh, Malaysia
Abundio Balgos, President & CEO, The Health Centrum
Hospital & Wellness Center, Philippines
10:30 Morning Networking & Refreshment Break
Public-Private Partnerships (PPPs),
Financing & Business Models
11:00 What Makes an Attractive Investment in Healthcare
Facilities?
• Evaluating the regulatory environment
• What types of healthcare facilities make an attractive investment?
• Examining the healthcare facility location
• Considering the strength of the management team
• Funding structures to consider
• Building relationships with partners
Ravi Babu Koppala, Chief Medical Administrator,
Vydehi Hospital, India
11:30 Can Public-Private Partnerships (PPPs) for Healthcare in
Asia Deliver Better Patient Services?
• Examining PPP structures
• Building and managing healthcare facilities – what are the benefits?
• Infrastructure development
• Service delivery
• Partnerships and revenue management
• What is needed to establish PPPs with healthcare in Asia?
• Citing specific case studies of successful PPP healthcare projects
Panelists:
Teodoro Herbosa, Undersecretary of Health, Department of
Health, Philippines
Nonito Bernardo, Senior Investment Officer, PPP Department,
International Finance Corporation, Singapore
Rolf Ulrich Hartung, Consultant Surgeon, Br Medical Suites
& Mediclinic Citi Hospital, Dubai Healthcare City, UAE
Bruce Knapp, Managing Principal, B+H Architects, Singapore
Gerard Servais, Health Specialist, Asian Development Bank,
Philippines
12:30 Networking Lunch
2.00 Financing & Retrofitting an Existing Healthcare Facility
• Decision criteria to renovate/expand hospital facilities vs building
new facilities
• What are the top financial hurdles in improving an existing
healthcare facility?
• To what extent could you modify the healthcare facility with an
existing infrastructure?
• Identifying the benefits and challenges
• What are the risks involved?
Yong Seow Kin, Director, Facilities Development,
Singapore Health Services, Singapore
Healthcare Facility Accreditation
2:30 Safe Health Design: Transforming Hospital Design to
Achieve Optimal Safety & Quality Standards
• Applying evidence-based health design practices
• Benchmarking JCI standards-based designs
• Assessing the value of Safe Health Design
Joyce Chang, Associate Director, Asia Pacific,
Joint Commission International, Singapore
3:00 How Accreditation Can Improve the Quality of Healthcare
Facilities in Private Hospitals
• Managing facilities including infection control
• Proper recruitment of healthcare providers through credentialing
and competency assessment
• Quality and patient safety in healthcare services
• Detection of healthcare facility problems
Haji Abdul Aziz Abdul Rahman, Chief Executive Officer,
KPJ Seremban Specialist Hospital, Malaysia
3:30 Afternoon Networking & Refreshment Break
4.00 Interpreting Quality & Patient Safety Standards to Achieve
Hospital Accreditation
• Assessing healthcare facility standards and accreditation
• Learning the importance of accurate healthcare facility layout in
hospital accreditation
• Impact of accreditation on the quality of healthcare services
Apichai Chaiyaroj, Assistant Hospital Director QMR,
Nonthavej Hospital, Thailand
Healthcare Cities
4:30 Medical Tourism & the Globalization of Healthcare
• Overcoming barriers in developing healthcare cities
• Determining the effect of globalization on healthcare facility
developments and businesses
• Healthcare facilities and the recent advancement and application
of telemedicine
• Impact of medical tourism on healthcare facilities and long term
care
• Medical information from the internet: Benefit or harm for
healthcare facilities?
Chih-Kun Huang, Director, Eda Hospital, Taiwan
5:00 A Close Look at Singapore’s‘Health City, Novena’Project
• What are the key concepts of planning behind the master plan?
• What are the healthcare services being offered?
• Identifying areas for further development
Chan Chee Chuen, Director, Operations, Novena Master Plan
& Development, Tan Tock Seng Hospital, Singapore
5:30 Developments & Plans of the Dubai Healthcare City
• Overview of the healthcare facilities plan of Dubai Healthcare City
• Examining the timeline and investment of the project
• Who are the stakeholders?
• Evaluating medical tourism opportunities
Rolf Ulrich Hartung, Consultant Surgeon, BR Medical Suites
& Mediclinic Citi Hospital, Dubai Healthcare City, UAE
6:00 Chairperson’s Summary of the Day &
End of Conference Day One
3. 08:50 Chairperson’s Opening Remarks
Dilshaad Ali, Group Chief Executive Officer,
Asia Medical Group/Tam Tri Hospitals, Vietnam
Achieving Sustainability in Healthcare Facilities
09:00 The Building & Construction Authority (BCA) Green Mark
Scheme for Healthcare Facilities in Singapore
• Understandingthesustainabilityneedsofthefullsuiteofhealthcare
facilities
~ General hospitals
~ Community hospitals
~ Specialist outpatient centers
~ Polyclinics
~ Nursing homes for aged care
• Integrating the benefits of green buildings with healthcare
operations and patient experience
• Engaging stakeholders
• Calculating the Green Mark score for various incentive schemes
Siew Mei Lim, Executive Manager, Green Mark Department,
(New Development), Building & Construction Authority
(BCA), Singapore
09:30 Examining Healing Gardens & Sustainable Hospitals
• Comparing architectural designs of sustainable hospitals
• What are the design considerations available to improve healing
environments for patients?
• Deciding on the façade design
• Evaluating energy efficient system designs
Maria Boey Yuet Mei, Vice President, Architecture,
Surbana International Consultants, Singapore
10:00 Sustainable Healthcare Architecture – Learning from Case
Studies in Singapore, China & Pakistan
• KhooTeck Puat Hospital – Hospital in a garden, garden in a hospital
• Ng Teng Fong General Hospital – Every patient has a window
• Kunshan West Hospital – Engaging the city
• Indus Academic Medical Campus – Setting a new benchmark in
Pakistan
Jerry Ong, Vice President, Architecture, CPG Consultants,
Singapore
10:30 Morning Networking & Refreshment Break
Smart EnergyTechnology & Solutions
11:00 Selecting Energy Efficient & Smart Energy Solutions for
Healthcare Facilities
• Understanding the business case for smart energy solutions
• Evaluating the costs vs. the returns on investing in energy efficient
and smart energy solutions
• Improving operational control
• Reducing energy use
• Reducing emissions and environmental hazards
• Providing environmental control
Panelists:
StewartTai, InnovationManager, AlexandraHealth, Singapore
Yong Seow Kin, Director, Facilities Development,
Singapore Health Services, Singapore
Ramon Solis, AVP, Facilities Management & Engineering,
St. Luke’s Hospital, Philippines
Siew Mei Lim, Executive Manager, Green Mark Department,
(New Development), Building & Construction Authority
(BCA), Singapore
12:00 ImprovingPatientSatisfactionthroughIntelligentBuilding
Management Systems
• Overcoming challenges and barriers
• Understanding and benchmarking energy use
• Utilising existing Heating, Ventilation and Air Conditioning (HVAC)
designs and technology
• Is there a need for an innovation in HVAC design?
Jeff Menkens, Principal, Hassell, Singapore
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.healthcarefacilitiesasia.com
CONFERENCE DAY TWO
19 June 2014
Thursday
PANELDISCUSSION
Aged Care Facility Development
12:30 Understanding Aged Care Development in Asia
• Determining the cultural differences in perceptions and approaches
to aged care
• What are the current issues in aged care in Asia?
• Examining the new integrated building of public and hospital
space (Markham Stouffville hospital)
• Naturally ventilated public spaces and corridors
• Featuring the façade design
• Enhancing day lighting, glare control and natural ventilation
• Monitoring the next generation of aged care facilities
Bruce Knapp, Managing Principal, B+H Architects, Singapore
1:00 Aged Care & Facility Design in the Philippines
• Analysing the aged care situation in the Philippines
• What is the design guideline for constructing or retrofitting aged
care facilities?
• Who are the stakeholders involved in the design phase?
• What are the common pitfalls in the design?
Marc Evans Abat, ConsultantDirector,CenterforHealthyAging,
The Medical City; Clinical Associate Professor, Section of Adult
Medicine, Philippine General Hospital; Visiting Consultant,
Manila Doctors Hospital & St. Luke’s Medical Center,
Philippines
1:30 Networking Lunch
Healthcare Facility Design, Build & Operate:
Projects & Best Practices
3:30 Feasibility Planning & Implementation of a New Hospital
& Wellness Center in Southern Philippines
• Industry and market studies
• Examining the architectural and construction challenges
• Understanding the administration and management strategies
• What are the marketing and development challenges in a
developing country?
Abundio Balgos, President & CEO, The Health Centrum
Hospital & Wellness Center, Philippines
4.00 A Close Look at Western Australia's New Fiona Stanley
Hospital
• Streamlining the design to reality
• Stakeholder engagement
• Evaluating PPPs in Western Australia and lessons learnt
• Maintain the new facility on behalf of the Government
Di Mantell, General Manager, Facilities Management,
Fiona Stanley Hospital, Australia
4:30 Afternoon Networking & Refreshment Break
5:00 Examining Growth Strategies for Healthcare Facilities in
Emerging Markets: Refit, Expansion & Greenfield
• Identifying the advantages and disadvantages of a facility re-fit
• Planning and managing growth in an existing facility
• Growing green, the advantages of Greenfield
Jeffrey Staples, ChiefOperatingOfficer, Al Noor Hospital, UAE
5.30 Healthcare Facility Lifecycle Management & Upgrades
• Maintaining optimum downtime of equipment
• Ensuring the “look” of the hospital is always new for patients,
families, staff and visitors
• Minimising accidents and surprises
• Coping with construction and renovation
Monojit Mitra, Facility Director, FV Hospital, Vietnam
6:00 Chairperson’s Summary of the Day & End of Conference
4. REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.healthcarefacilitiesasia.com
WORKSHOPS
This engaging and interactive workshop will look at the practical
and cost effective measures to achieve green and sustainable
healthcare facilities.
8.30 Registration
8.50 Workshop Leader Introduction
9.00 Session 1: Fundamentals of Green Hospitals
• Fundamental issues driving the “Green” movement
• “Green” in the context of the Healthcare Industry
• Key factors in securing a “Green” hospital recognition
10.00 Session 2: Measuring the Carbon Footprint of a Hospital
• Developing a base line
• Ongoing measurement reporting systems
10.30 Coffee Break
11.00 Session 3: Construction & Accreditation of a New“Green”
Hospital
• Requirements during design, planning, construction and
operations
• Documentation and monitoring requirements
• Preparation for audit
12.00 Networking Lunch Break
13.30 Session 4: Energy Efficiency
• Energy audits
• Implementing efficiency solutions
• Measurements and monitoring energy usage
14.30 Session 5: How Green is Your Hospital?
• Assess where your hospital stands in terms of “Green”
15.00 Coffee Break
15.30 Session 6: Environmental Quality in a Hospital
• Relevance of hospital environment in a “Green” hospital
• Implementation of environment improvement measures
• Measurement and monitoring of environmental quality
16.30 Session 7: Accreditation for Green Hospital Operations
• Criteria for accreditation for green hospital operations
• Documentation requirements
• Measurement and monitoring of results
• Securing and maintaining accreditation
17.30 Closing Remarks & End of Workshop
With the growing needs of healthcare infrastructure and services
in Asia, the domain of PPPs have been tempered with and charted
with many different views and experiences. The objective of this
workshop is to further explore and demonstrate the possible areas
for an organization or agency to consider before embarking on a
partnership that brings two different perspectives and approaches
together.
8.30 Registration
8.50 Workshop Leader Introduction
9.00 Session 1: What are PPPs?
• Defining the roles of the partnership
• How do they work?
• Do we need PPPs in Healthcare?
10.00 Session 2: The Good, the Bad & the Ugly PPPs
• Case studies on PPPs
• Key learnings
10.30 Coffee Break
11.00 Session 3: Structuring a PPP Strategy
• Defining needs
• Delineating roles
• Making a plan
12.00 Networking Lunch Break
13.30 Session 4: PPP Simulation Workshop (Group work)
• Building a model of a Healthcare PPP
15.00 Coffee Break
15.30 Session 6: Measuring the Success of PPPs
• Who gains from PPPs?
• Industry players vs. bureaucratic practices
• How to optimize PPPs in building legacies and sustainability
16.30 Debate:Will PPPs in Healthcare Succeed in Empowering
Nations?
17.30 Closing Remarks & End of Workshop
PRE-CONFERENCE WORKSHOP
17 June 2014 | Tuesday | 9am – 5pm
Green Hospitals
POST-CONFERENCE WORKSHOP
20 June 2014 | Friday | 9am – 5pm
Public-Private Partnerships (PPPs)
in Healthcare
About your Workshop Leader:
Dilshaad Ali, Group Chief Executive Officer,
Asia Medical Group/Tam Tri Hospitals, Vietnam
Dr Dilshaad is an accomplished Healthcare Manager with a
distinguished career and driving force behind successful
lucrative projects, with a sound reputation for spearheading
growth and long term value. He is a visionary and engaging
leader with proven qualifications and results in all aspects of hospital
administration and management. He has a strong record implementing
profound and fundamental change resulting in dramatic improvements in
efficiency and profitability. He is also experienced in the optimal management
of resources to achieve targeted organisational goals and objectives and
has the proven ability in creating a positive, high energy work culture that
attracts and retains the best employees. Well accomplished in working in
a global environment across borders and different areas of diversity, Dr
Dilshaad has created many USPs in his career across Asia and the Middle
East. He is currently the President and Group Chief Executive Officer of TMC
Healthcare JSC and also Group Chief Executive Officer of Asia Medical Group;
based in Vietnam. He also functions as Board Member on several other
healthcare organizations in the region.
About your Workshop Leader:
Ashok Virendra Shah, Executive Director,
Facility One Sdn Bhd, Malaysia
Ashok Shah is a management professional with over 21 years
of experience in healthcare asset and facility management.
Ashok commenced his career with the setup of medical device
technology management company called Healthtronics which
has since grown to manage medical equipment for more than 100 hospitals.
Since 2008, Ashok has worked on developing “green & sustainable” facility
management practices for a large public sector asset management companies
in Malaysia. Ashok is responsible for introducing energy efficiency processes
as standard practices and promoting green certifications and accreditations
for hospitals.
5. REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.healthcarefacilitiesasia.com
Healthcare
FACILITIES ASIA
17 – 20 June 2014
Grand Copthorne Waterfront Hotel, Singapore
The Healthcare Facilities Asia
Conference will feature key
Government plans, investment
opportunities and current
healthcare facility projects being
planned and constructed in Asia.
Key Conference Themes:
Healthcare Facility Investment
Opportunities in Asia
Public-Private Partnerships (PPPs),
Financing & Business Models
Healthcare Facility Accreditation
Developing Healthcare Cities
Achieving Sustainability in Healthcare
Facilities
Smart Energy Technology & Solutions
Aged Care Facility Development
Healthcare Facility Design, Build & Operate
Projects & Best Practices
BY REGION:
■ Southeast Asia 60%
■ Australia 10%
■ North Asia 10%
■ India/Middle East 10%
■ US & Europe 10%
BY SECTORS:
■ Government, Hospitals & Healthcare Facilities 40%
■ Architecture Firms, Interior Designers 10%
■ Property Developers & Consultants 10%
■ Green Technology 10%
■ EPC/ Project Management / Quantity Surveyors 10%
■ Law Firms / Investment Firms / Banks 10%
■ ICT Companies 5%
■ Building Equipment & Technology Companies 5%
Featuring 14+ Project Case Studies from:
Indus Academic Medical
Campus, Pakistan
Tan Tock Seng Hospital
Singapore Health Services
Khoo Teck Puat Hospital
Ng Teng Fong General Hospital,
Singapore
Kunshan West Hospital , China
Vydehi Hospital, India
The Medical City, Philippines
St. Luke’s Hospital, Philippines
KPJ Seremban
Specialist Hospital,
Malaysia
FV Hospital,
Vietnam
Nonthavej Hospital,
Thailand
BR Medical Suites
& Mediclinic Citi Hospital,
Dubai Healthcare City
Fiona Stanley Hospital, Australia
Sponsorship & Exhibition Opportunities Available
• Showcase your latest healthcare technologies & solutions
• Meet & network with senior decision makers in Asia
• Position your brand as the market leader in Asia & stand out from the competition
• Generate new business contacts & strengthen existing accounts
For sponsorship enquiries, please contact
Ann Na Lee at
Tel: +65 6508 2470
Email: AnnNa.Lee@ibcasia.com.sg
Who You Will Meet
6. ENJOY SUBSTANTIAL SAVINGS WITH
OUR MULTIPLE BOOKING DISCOUNT!
REGISTER NOW! FAX BACK TO +65 6508 2407
HOTEL INFORMATION
DATA PROTECTION
PAYMENT TERMS
CANCELLATIONS / SUBSTITUTION
IMPORTANT NOTE
This label contains your priority booking code. To expedite registration, please do not remove label. If you have
already received a copy of this brochure, we apologise. For reasons of confidentiality, your full particulars were not
available to IBC Asia (S) Pte Ltd for deduplication prior to mail drop.
6 EASY WAYS TO REGISTER
Email
register@ibcasia.com.sg
Customer Service Hotline
+65 6508 2401
Fax
+65 6508 2407
Web
www.healthcarefacilitiesasia.com
❑ Yes! I/We will attend the Healthcare Facilities Asia | 17 – 20 June 2014, Grand Copthorne Waterfront Hotel, Singapore
REGNO.200108203N
HEALTHCARE FACILITIES ASIA
❑ I would like to purchase the conference presentations at SGD1000 + GST (SGD1070) per log in.
RESERVE YOUR PLACE TODAY!
CREDIT CARD PAYMENTS
The best way to pay by credit card is through our secure on-line registration process, simply log on to the website at
www.healthcarefacilitiesasia.com and click “Register On-line”. If you would prefer to pay over the phone please complete the contact
name and details and our Customer Services Team will call within 24 hours to take payment. As we treat your credit card information in
the strictest confidence, please do not send payment details by email.
Credit card contact: Department:
Direct phone number: Email:
P46244
Payment Method (Please tick:) ❑ I enclose my bankers draft / cheque payable to IBC Asia (S) Pte Ltd
❑ I am paying by bank transfer (copy attached)
❑ Payment by Credit Card. (AMEX, VISA or MasterCard accepted)
Payment must be received 10 business days prior to the event. To
take advantage of discounts with an expiry date, registration and
payment must be received by the cut-off date.
• Payment by bankers draft or cheque in S$ or US$ should be
made in favour of “IBC Asia (S) Pte Ltd” and mailed to:
IBC Asia (S) Pte Ltd
c/o Informa Regional Business Services
111 Somerset Road, TripleOne Somerset #10-06
Singapore 238164
Attn: The Accounts Receivable Team
• Payment by bank transfer in S$ or US$ made payable to:
IBC Asia (S) Pte Ltd
A/C No.:147-059513-001 (S$)
A/C No.:260-457866-178 (US$)
The Hongkong and Shanghai Banking Corporation Limited
21 Collyer Quay, HSBC Building
Singapore 049320
Bank Swift Code: HSBCSGSG
Bank Code: 7232
• Payment by Credit Card (AMEX, VISA or MasterCard).
The best way to pay by credit card is through our secure portal
built into the website. To pay by phone please indicate the
contact name and details below and our Customer Services
Team will call within 24 hours to take payment. Please do not
send credit card information by email.
SAVE WITH THE
EARLY BIRD &
SPECIAL RATES!
If undelivered, please return to:
111 Somerset Road,
TripleOne Somerset #10-06, Singapore 238164
Tel: +65 6508 2400 Fax: +65 6508 2408
The personal information entered during your registration/order, or
provided by you, will be held on a database and may be shared
with companies in the Informa Group in the UK and internationally.
Occasionally, your details may be obtained from or shared with
external companies who wish to communicate with you offers
related to your business activities. If you do not wish your details
to be used for this purpose, please contact our Database Department
at Email: database@ibcasia.com.sg, Tel: +65 6508 2400 or Fax:
+65 6508 2408.
Should you be unable to attend, a substitute delegate is welcome
at no extra charge. Cancellations must be received in writing at
least 10 business days before the start of the event, to receive a
refund less 10% processing fee per registration. The company
regrets that no refund will be made available for cancellation
notifications received less than 10 business days before the event.
Please quote the name of the delegate, event title and invoice
number on the advice when remitting payment. Bank charges are
to be deducted from participating organisations own accounts.
Please fax your payment details (copy of remittance advice, cheque
or draft to +65 6508 2407).
Attendance will only be permitted upon receipt of full payment.
Participants wishing to register at the door are responsible to ensure
all details are as published. IBC assumes no further liability or
obligation, beyond the refund of the paid registration fee, in the
event of postponement or cancellation by IBC.
MAIL the attached registration form with your
cheque to IBC Asia (S) Pte Ltd
c/o Informa Regional Business Services
111 Somerset Road, TripleOne Somerset
#10-06, Singapore 238164
Scan the QR Code
with your smartphone
and register today
Early Bird Rate
Register & pay on or
before 11 Apr 2014
FEE PER DELEGATE Special Rate
Register & pay on or
before 9 May 2014
Group Rate
(3 or more delegates)
Normal Rate
Register & pay after
9 May 2014
❑ 2 Day Conference only
❑ 3 Day Package: 2 Day Conference +
❑ Pre Workshop OR ❑ Post Workshop
SGD 4,195 SGD 4,395 SGD 4,495 SGD 4,095❑ 4 Day Package: 2 Day Conference + Both Workshops
GROUP BONUS – Register 3 Delegates from the same company and the 4th Delegate attends FREE!
SGD 3,595 SGD 3,795 SGD 3,895 SGD 3,495
SGD 2,795 SGD 2,995 SGD 3,095 SGD 2,695
• Multiple Bookings Discount pricing is applicable to groups of 3 or more delegates from the same organisation registering for the same event, at the same time. Fee stated
is the discounted price PER DELEGATE. Only one discount applies; either the early bird rate OR special rate OR group rate.
• All fees stated include luncheons, refreshments and complete set of documentation. It does not include the cost of accommodation and travel.
• Registration fees are subject to the prevailing government tax
HOSPITALS, INSTITUTES & GOVERNMENT RATE
❑ 2 Day Conference only
❑ 3 Day Package: 2 Day Conference +
❑ Pre Workshop OR ❑ Post Workshop
❑ 4 Day Package: 2 Day Conference + Both Workshops SGD 2,895 SGD 3,095 SGD 3,195 SGD 2,795
SGD 2,395 SGD 2,595 SGD 2,695 SGD 2,295
SGD 1,795 SGD 1,995 SGD 2,095 SGD 1,695
Who is Head of your Department?
Who is Head of Training?
Company Information
Company Name:
Address:
Main Business/Activity:
Postal Code:
Please photocopy for additional delegates
FREE
GROUP DISCOUNT
Delegate 1 Details
Name: Dr/Mr/Ms
Job Title:
Department
Tel:
Mobile No.:
Email:
Delegate 2 Details
Name: Dr/Mr/Ms
Job Title:
Department
Tel:
Mobile No.:
Email:
Delegate 3 Details
Name: Dr/Mr/Ms
Job Title:
Department
Tel:
Mobile No.:
Email:
Delegate 4 Details
Name: Dr/Mr/Ms
Job Title:
Department
Tel:
Mobile No.:
Email:
Grand Copthorne Waterfront Hotel
392 Havelock Road, Singapore 169663
Contact Person: Tan Ai Li, Asst Director of Events
Tel: +65 6233 1301 | Fax: +65 6233 1177
Mobile: +65 9006 2431INDUSTRY RATE
WEB