SlideShare a Scribd company logo
head of retail KPI 
In this ppt file, you can ref KPI materials for head of retail position such as head of 
retail list of KPIs, performance appraisal, job skills, KRAs, BSC… 
If you need more KPI materials for head of retail, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
• Top 28 performance appraisal forms 
• 11 performance appraisal methods 
• 1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Steps to create KPIs of head of retail 
1. To build KPI system for this position, you can 
follow the steps below: 
2. Define operational objectives for Construction 
technician monthly, quarterly, 6 months, yearly. 
3. Identify Key Result Areas for the Construction 
technician. 
4. Identify tasks list. 
5. Determine work procedure for each KRA, each 
task. 
6. Identify methods to measure the results of each 
KRA, task, procedure. 
7. Create Construction technician KPIs 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Mistakes in creating head of retail KPIs 
Building KPI system plays an important role in 
evaluating job performance of individual parts, 
divisions and the company’s objectives and 
performance management system in general. The 
development of KPI metrics help to create 
measurement systems, information systems 
throughout the organization. 
1. When building KPI system, you should note the 
following factors: 
2. Do not create too many KPI, KPI be built around 
3-5 KRAs. 
3. KPI should change to suit each stage (depending 
on your goals). 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
How to design head of retail KPIs 
1. KPIs should be clearly linked to 
the strategy, i.e. the things that 
matter the most. 
2. KPIs have to provide the answers 
to our most important questions. 
3. KPIs should be primarily designed 
to empower employees and provide 
them with the relevant information to 
learn. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources invested in or used to generate business 
results. Examples - Dollars spent on research and development, Funding for employee 
training, Quality of raw materials. 
3. Output KPIs - measure the financial and nonfinancial results of business activities. 
Examples - Revenues, Number of new customers acquired. 
4. Leading KPI - measure activities that have a significant effect on future performance. Drive 
the performance of the outcome measure, being predictor of success or failure. 
5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has 
been consumed. Such as most financial KPIs, measure the output of past activity. 
6. Outcome KPI - Reflects overall results or impact of the business activity in terms of 
generated benefits, as a quantification of performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples 
are employee satisfaction through surveys which gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in measurement and therefore forms the 
backbone of most KPIs. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Top KPI materials for head of retail 
If you need more KPI materials for head of 
retail, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Top KPI materials for head of retail 
If you need more KPI materials for head of 
retail, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file

More Related Content

What's hot

Logistic kpi
Logistic kpiLogistic kpi
Logistic kpi
ravulapallidavis
 
Purpose of kpi
Purpose of kpiPurpose of kpi
Purpose of kpi
gallasbrows
 
Kpi manufacturing industry
Kpi manufacturing industryKpi manufacturing industry
Kpi manufacturing industry
daviterrawhite
 
Kpi in healthcare
Kpi in healthcareKpi in healthcare
Kpi in healthcare
sagophane
 
Kpi for production manager
Kpi for production managerKpi for production manager
Kpi for production manager
sokariohompson
 
Kpi training course
Kpi training courseKpi training course
Kpi training course
ravulapallidavis
 
Kpi development guide
Kpi development guideKpi development guide
Kpi development guide
biklejamebrow
 
Employee kpi examples
Employee kpi examplesEmployee kpi examples
Employee kpi examples
gallaravumartin
 
Operations supervisor kpi
Operations supervisor kpiOperations supervisor kpi
Operations supervisor kpi
jompoke
 
Hospital pharmacist kpi
Hospital pharmacist kpiHospital pharmacist kpi
Hospital pharmacist kpi
poritzade
 
Hr & admin manager kpi
Hr & admin manager kpiHr & admin manager kpi
Hr & admin manager kpi
zawemiter
 
KEY PERFORMANCE INDICATOR
KEY PERFORMANCE INDICATORKEY PERFORMANCE INDICATOR
KEY PERFORMANCE INDICATOR
speedcars
 
Safety kpi examples
Safety kpi examplesSafety kpi examples
Safety kpi examples
samnopabisjones
 
Goals and KPIs 01a
Goals and KPIs 01aGoals and KPIs 01a
Goals and KPIs 01a
Manfred Walder
 
Kpi for hr executive
Kpi for hr executiveKpi for hr executive
Kpi for hr executive
ravulapallidavis
 
Sample of kpi format
Sample of kpi formatSample of kpi format
Sample of kpi format
ganreinfomartin
 
Kpi for designers
Kpi for designersKpi for designers
Kpi for designers
baluiabrows
 
Planting the seeds for successful KPI trees
Planting the seeds for successful KPI treesPlanting the seeds for successful KPI trees
Planting the seeds for successful KPI trees
Unboxed
 
Kpi examples types of key performance indicators
Kpi examples   types of key performance indicatorsKpi examples   types of key performance indicators
Kpi examples types of key performance indicators
Preeti Bhaskar
 
Kpi tree
Kpi treeKpi tree
Kpi tree
taylorsagamar
 

What's hot (20)

Logistic kpi
Logistic kpiLogistic kpi
Logistic kpi
 
Purpose of kpi
Purpose of kpiPurpose of kpi
Purpose of kpi
 
Kpi manufacturing industry
Kpi manufacturing industryKpi manufacturing industry
Kpi manufacturing industry
 
Kpi in healthcare
Kpi in healthcareKpi in healthcare
Kpi in healthcare
 
Kpi for production manager
Kpi for production managerKpi for production manager
Kpi for production manager
 
Kpi training course
Kpi training courseKpi training course
Kpi training course
 
Kpi development guide
Kpi development guideKpi development guide
Kpi development guide
 
Employee kpi examples
Employee kpi examplesEmployee kpi examples
Employee kpi examples
 
Operations supervisor kpi
Operations supervisor kpiOperations supervisor kpi
Operations supervisor kpi
 
Hospital pharmacist kpi
Hospital pharmacist kpiHospital pharmacist kpi
Hospital pharmacist kpi
 
Hr & admin manager kpi
Hr & admin manager kpiHr & admin manager kpi
Hr & admin manager kpi
 
KEY PERFORMANCE INDICATOR
KEY PERFORMANCE INDICATORKEY PERFORMANCE INDICATOR
KEY PERFORMANCE INDICATOR
 
Safety kpi examples
Safety kpi examplesSafety kpi examples
Safety kpi examples
 
Goals and KPIs 01a
Goals and KPIs 01aGoals and KPIs 01a
Goals and KPIs 01a
 
Kpi for hr executive
Kpi for hr executiveKpi for hr executive
Kpi for hr executive
 
Sample of kpi format
Sample of kpi formatSample of kpi format
Sample of kpi format
 
Kpi for designers
Kpi for designersKpi for designers
Kpi for designers
 
Planting the seeds for successful KPI trees
Planting the seeds for successful KPI treesPlanting the seeds for successful KPI trees
Planting the seeds for successful KPI trees
 
Kpi examples types of key performance indicators
Kpi examples   types of key performance indicatorsKpi examples   types of key performance indicators
Kpi examples types of key performance indicators
 
Kpi tree
Kpi treeKpi tree
Kpi tree
 

Viewers also liked

Oyster connect.com about us_how it works_june 2014
Oyster connect.com about us_how it works_june 2014Oyster connect.com about us_how it works_june 2014
Oyster connect.com about us_how it works_june 2014
Oyster Connect
 
Retail kpi
Retail kpiRetail kpi
Retail kpi
containdavis
 
Examples of performance appraisal forms
Examples of performance appraisal formsExamples of performance appraisal forms
Examples of performance appraisal forms
ritahenry316
 
First reference for model-oriented (proactive) management system paradigm
First reference for model-oriented (proactive) management system paradigmFirst reference for model-oriented (proactive) management system paradigm
First reference for model-oriented (proactive) management system paradigm
Sergey Gumerov
 
KPI Suite POWERFUL BUSINESS MANAGEMENT SYSEM
KPI Suite POWERFUL BUSINESS MANAGEMENT SYSEMKPI Suite POWERFUL BUSINESS MANAGEMENT SYSEM
KPI Suite POWERFUL BUSINESS MANAGEMENT SYSEM
mparunakyan
 
2015 retail sustainability report
2015 retail sustainability report2015 retail sustainability report
2015 retail sustainability report
Sustainable Brands
 
Travel Retail Metrics - Spend Per Head
Travel Retail Metrics - Spend Per HeadTravel Retail Metrics - Spend Per Head
Travel Retail Metrics - Spend Per Head
Kevin Brocklebank
 
Retail, Metrics, Rajnish,performance measurement, rajnish kumar itc
Retail, Metrics, Rajnish,performance measurement, rajnish kumar itcRetail, Metrics, Rajnish,performance measurement, rajnish kumar itc
Retail, Metrics, Rajnish,performance measurement, rajnish kumar itc
rajnish kumar
 
Importance of retailing
Importance of retailingImportance of retailing
Importance of retailing
jonessoda35
 
Oracle Retail
Oracle RetailOracle Retail
Oracle Retail
Rasheed Abdul
 
Retail executive kpi
Retail executive kpiRetail executive kpi
Retail executive kpi
funiresjom
 
Retail Scope
Retail ScopeRetail Scope
Retail Scope
Arun Kumar
 
Retailing (Concept & Definition)
Retailing (Concept & Definition)Retailing (Concept & Definition)
Retailing (Concept & Definition)
dcsastudent
 
Retailing
RetailingRetailing
Retailing
Sagar Gadekar
 
Retail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture ReviewRetail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture Review
Lakshmana Kattula
 

Viewers also liked (15)

Oyster connect.com about us_how it works_june 2014
Oyster connect.com about us_how it works_june 2014Oyster connect.com about us_how it works_june 2014
Oyster connect.com about us_how it works_june 2014
 
Retail kpi
Retail kpiRetail kpi
Retail kpi
 
Examples of performance appraisal forms
Examples of performance appraisal formsExamples of performance appraisal forms
Examples of performance appraisal forms
 
First reference for model-oriented (proactive) management system paradigm
First reference for model-oriented (proactive) management system paradigmFirst reference for model-oriented (proactive) management system paradigm
First reference for model-oriented (proactive) management system paradigm
 
KPI Suite POWERFUL BUSINESS MANAGEMENT SYSEM
KPI Suite POWERFUL BUSINESS MANAGEMENT SYSEMKPI Suite POWERFUL BUSINESS MANAGEMENT SYSEM
KPI Suite POWERFUL BUSINESS MANAGEMENT SYSEM
 
2015 retail sustainability report
2015 retail sustainability report2015 retail sustainability report
2015 retail sustainability report
 
Travel Retail Metrics - Spend Per Head
Travel Retail Metrics - Spend Per HeadTravel Retail Metrics - Spend Per Head
Travel Retail Metrics - Spend Per Head
 
Retail, Metrics, Rajnish,performance measurement, rajnish kumar itc
Retail, Metrics, Rajnish,performance measurement, rajnish kumar itcRetail, Metrics, Rajnish,performance measurement, rajnish kumar itc
Retail, Metrics, Rajnish,performance measurement, rajnish kumar itc
 
Importance of retailing
Importance of retailingImportance of retailing
Importance of retailing
 
Oracle Retail
Oracle RetailOracle Retail
Oracle Retail
 
Retail executive kpi
Retail executive kpiRetail executive kpi
Retail executive kpi
 
Retail Scope
Retail ScopeRetail Scope
Retail Scope
 
Retailing (Concept & Definition)
Retailing (Concept & Definition)Retailing (Concept & Definition)
Retailing (Concept & Definition)
 
Retailing
RetailingRetailing
Retailing
 
Retail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture ReviewRetail Industry Enterprise Architecture Review
Retail Industry Enterprise Architecture Review
 

Similar to Head of retail kpi

Retail department manager kpi
Retail department manager kpiRetail department manager kpi
Retail department manager kpi
fesrijom
 
Retail operation manager kpi
Retail operation manager kpiRetail operation manager kpi
Retail operation manager kpi
funiresjom
 
Retail team leader kpi
Retail team leader kpiRetail team leader kpi
Retail team leader kpi
fesrijom
 
Retail sales supervisor kpi
Retail sales supervisor kpiRetail sales supervisor kpi
Retail sales supervisor kpi
fesrijom
 
Head of trading kpi
Head of trading kpiHead of trading kpi
Head of trading kpi
yazjonhs
 
Retail operations manager kpi
Retail operations manager kpiRetail operations manager kpi
Retail operations manager kpi
funiresjom
 
Retail clerk kpi
Retail clerk kpiRetail clerk kpi
Retail clerk kpi
funiresjom
 
Retail coordinator kpi
Retail coordinator kpiRetail coordinator kpi
Retail coordinator kpi
fesrijom
 
Retail project manager kpi
Retail project manager kpiRetail project manager kpi
Retail project manager kpi
jomfesri
 
Retail assistant manager kpi
Retail assistant manager kpiRetail assistant manager kpi
Retail assistant manager kpi
jomfunires
 
Director of procurement kpi
Director of procurement kpiDirector of procurement kpi
Director of procurement kpi
gjomferas
 
Retail specialist kpi
Retail specialist kpiRetail specialist kpi
Retail specialist kpi
fesrijom
 
Retail sales clerk kpi
Retail sales clerk kpiRetail sales clerk kpi
Retail sales clerk kpi
fesrijom
 
Chief procurement officer kpi
Chief procurement officer kpiChief procurement officer kpi
Chief procurement officer kpi
gjomferas
 
Retail sales manager kpi
Retail sales manager kpiRetail sales manager kpi
Retail sales manager kpi
funiresjom
 
Assistant retail manager kpi
Assistant retail manager kpiAssistant retail manager kpi
Assistant retail manager kpi
fesrijom
 
Retail administrator kpi
Retail administrator kpiRetail administrator kpi
Retail administrator kpi
jomfesri
 
Retail worker kpi
Retail worker kpiRetail worker kpi
Retail worker kpi
jomfesri
 
Retail allocator kpi
Retail allocator kpiRetail allocator kpi
Retail allocator kpi
jomfesri
 
Retail district manager kpi
Retail district manager kpiRetail district manager kpi
Retail district manager kpi
fesrijom
 

Similar to Head of retail kpi (20)

Retail department manager kpi
Retail department manager kpiRetail department manager kpi
Retail department manager kpi
 
Retail operation manager kpi
Retail operation manager kpiRetail operation manager kpi
Retail operation manager kpi
 
Retail team leader kpi
Retail team leader kpiRetail team leader kpi
Retail team leader kpi
 
Retail sales supervisor kpi
Retail sales supervisor kpiRetail sales supervisor kpi
Retail sales supervisor kpi
 
Head of trading kpi
Head of trading kpiHead of trading kpi
Head of trading kpi
 
Retail operations manager kpi
Retail operations manager kpiRetail operations manager kpi
Retail operations manager kpi
 
Retail clerk kpi
Retail clerk kpiRetail clerk kpi
Retail clerk kpi
 
Retail coordinator kpi
Retail coordinator kpiRetail coordinator kpi
Retail coordinator kpi
 
Retail project manager kpi
Retail project manager kpiRetail project manager kpi
Retail project manager kpi
 
Retail assistant manager kpi
Retail assistant manager kpiRetail assistant manager kpi
Retail assistant manager kpi
 
Director of procurement kpi
Director of procurement kpiDirector of procurement kpi
Director of procurement kpi
 
Retail specialist kpi
Retail specialist kpiRetail specialist kpi
Retail specialist kpi
 
Retail sales clerk kpi
Retail sales clerk kpiRetail sales clerk kpi
Retail sales clerk kpi
 
Chief procurement officer kpi
Chief procurement officer kpiChief procurement officer kpi
Chief procurement officer kpi
 
Retail sales manager kpi
Retail sales manager kpiRetail sales manager kpi
Retail sales manager kpi
 
Assistant retail manager kpi
Assistant retail manager kpiAssistant retail manager kpi
Assistant retail manager kpi
 
Retail administrator kpi
Retail administrator kpiRetail administrator kpi
Retail administrator kpi
 
Retail worker kpi
Retail worker kpiRetail worker kpi
Retail worker kpi
 
Retail allocator kpi
Retail allocator kpiRetail allocator kpi
Retail allocator kpi
 
Retail district manager kpi
Retail district manager kpiRetail district manager kpi
Retail district manager kpi
 

More from fesrijom

Retail store supervisor kpi
Retail store supervisor kpiRetail store supervisor kpi
Retail store supervisor kpi
fesrijom
 
Retail salesman kpi
Retail salesman kpiRetail salesman kpi
Retail salesman kpi
fesrijom
 
Retail marketing manager kpi
Retail marketing manager kpiRetail marketing manager kpi
Retail marketing manager kpi
fesrijom
 
Retail general manager kpi
Retail general manager kpiRetail general manager kpi
Retail general manager kpi
fesrijom
 
Retail consultant kpi
Retail consultant kpiRetail consultant kpi
Retail consultant kpi
fesrijom
 
Retail banker kpi
Retail banker kpiRetail banker kpi
Retail banker kpi
fesrijom
 

More from fesrijom (6)

Retail store supervisor kpi
Retail store supervisor kpiRetail store supervisor kpi
Retail store supervisor kpi
 
Retail salesman kpi
Retail salesman kpiRetail salesman kpi
Retail salesman kpi
 
Retail marketing manager kpi
Retail marketing manager kpiRetail marketing manager kpi
Retail marketing manager kpi
 
Retail general manager kpi
Retail general manager kpiRetail general manager kpi
Retail general manager kpi
 
Retail consultant kpi
Retail consultant kpiRetail consultant kpi
Retail consultant kpi
 
Retail banker kpi
Retail banker kpiRetail banker kpi
Retail banker kpi
 

Head of retail kpi

  • 1. head of retail KPI In this ppt file, you can ref KPI materials for head of retail position such as head of retail list of KPIs, performance appraisal, job skills, KRAs, BSC… If you need more KPI materials for head of retail, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com • Top 28 performance appraisal forms • 11 performance appraisal methods • 1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 2. Steps to create KPIs of head of retail 1. To build KPI system for this position, you can follow the steps below: 2. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. 3. Identify Key Result Areas for the Construction technician. 4. Identify tasks list. 5. Determine work procedure for each KRA, each task. 6. Identify methods to measure the results of each KRA, task, procedure. 7. Create Construction technician KPIs Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 3. Mistakes in creating head of retail KPIs Building KPI system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system in general. The development of KPI metrics help to create measurement systems, information systems throughout the organization. 1. When building KPI system, you should note the following factors: 2. Do not create too many KPI, KPI be built around 3-5 KRAs. 3. KPI should change to suit each stage (depending on your goals). Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 4. How to design head of retail KPIs 1. KPIs should be clearly linked to the strategy, i.e. the things that matter the most. 2. KPIs have to provide the answers to our most important questions. 3. KPIs should be primarily designed to empower employees and provide them with the relevant information to learn. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 5. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
  • 6. Top KPI materials for head of retail If you need more KPI materials for head of retail, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 7. Top KPI materials for head of retail If you need more KPI materials for head of retail, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file