This document provides an overview and introduction to an online Bible training portal for retail sales associates. The portal includes 4 training courses that cover Bible translations, Bible types, Bible selling skills, and bestselling Bible products. The courses include video and text content, quizzes, and certificates of completion. Upon completing all of the courses, users will have the product knowledge needed to help most customers that visit the store find the right Bible to meet their needs. The goal is for the training to equip associates to confidently discuss Bible features and guide customers in selecting the Bible that best fits their purposes.

1. Retailer Bible
Training Overview

2. Welcome!
The Bible is the cornerstone of who we are as a
publisher, and it is our honor & privilege to be
able to share this Beta version of our Bible
training with you!

3. Features & Benefits of Site
 Optimized for use on all devices (phone, tablet, PC or MAC)
 Offers a “Go at your own pace” learning environment
 Is easily updated so we can offer quick changes and additions to the
content
 Offers a login system allowing you to sign in & save your courses & view
them as many times as you want
 Certification program allows retail sales associates to earn a certificate of
completion
 Will serve as a continual resource for 2-way training communication
(Offers User Groups)
 User Account to track courses, tests, certifications

4. HCCP Bible Training Portal
 The Bible training portal offers courses covering the following 3 core
elements:
 Course 1: Bible Translations
 Offers a basic understanding of Bible translations, why we need them and how
they happen
 Course 2: Bible Types
 Details the differences between Bible types
 Course 3: Bible Selling
 Walks thru the fine details in choosing a Bible, binding types and basic features as
well as suggestions of questions to help a consumer select the right Bible
 Coming Soon:
 Course 4: Best Selling Products
 Covering many of the bestselling Bibles in your store
 Resource Portal: Offering beneficial resources

5. Course 1: Bible Translations
Course 1 covers:
• “Why we need Bible Translation”
• “How Bible translation happens”
• Offer a basic understanding of major translation methods
• Provides you with a chart of the comparisons of major translations, and will show
you where each lands within the translation methods.

6. Course 2: Bible Types
Course 2 covers:
• Details about the difference between the different Bible types (text,
devotional/daily, study, and specialty Bibles)
• Why each of the Bible types might be exactly what your customer is looking for

7. Course 3: Bible Selling
Course 3 covers:
• Understanding of final details in choosing a Bible, binding types and basic features
• How you can use the information from the previous courses to approach your
customers with confidence
• How asking just a few basic questions will help you to quickly identify what would be
best for what the customer is looking for

8. Course 4: Best Selling Bibles
Course 4 will offer:
• This course will be updated often showcasing our newest or bestselling Bibles
within each Bible type.
• Each product section will covering items in the same format as the training
(product overview, key points/features to remember and links/images to
various bindings & options) and have a printable sheet with all the key
information available for download.
This will give you will have the product knowledge to help the vast majority of
customers that come in your door!

9. Each training course has the following elements:
 Course Overview
 Course Content
 Key Elements quick list for each section
 Summaries at the end of each course
 Short “Show what you know” quiz
 Certificate of completion for each course
 Reward system for course completions
Training Course Elements
9

10. Sample View of Bible Selling Course
10

11. Study Bible Sample
11

12. Bible Features Sample
12

13. Complete Solution Sample
13

14. Sample View of Bible Selling Course
14

15. Key Points Wrap Up Sample
15

16. Quiz & Course Completion
16

17. http://bibletraining.harpercollinschristian.com/
Site Access
1. Click on link above
2. Register for HCCP Training
3. Select your course
4. Complete all 3 courses (Bible Translations, Bible Types and Bible
Selling) and you will be awarded!
5. Order form will only be available to those who have completed all
3 courses successfully
View samples screen shots in the following slides to see
how the portal works!

18. Register

19. Click “Get your first course”

20. Choose Course from Catalog

21. Sample: Course 1 Overview

22. Start Course

23. View Extra Course Files

24. Take the Quiz

25. Offer Feedback on the Course

26. Download Certificate of Completion

27. Your Account

28. Feedback
We would love to hear your feedback and
suggestions! Once you have completed the
course a survey will prompt you to offer your
feedback on the experience.
It is our hope that you’ll find this training to be
informative and beneficial to your understanding of
the complexities of Bible publishing and that at the
end of the training you will feel equipped to help
your customers find the Bible that best fits their
needs.

29. Thank You!
We look forward to your feedback!