Pilli Vivekananda Harinath is seeking a full time position with a good company where he can use his skills for development. He has a B.Sc in CS from Singhania Universities and worked in customer service, sales, GIS engineering and content engineering roles over the past years. Currently he works as an analyst for Serco BPO India reviewing bugs and content, updating portals, and working to improve image quality for Street View. He has skills in flexibility, dedication, adaptation and knows English, Hindi and Telugu.

1. RESUME
Pilli Vivekananda Harinath
Email Id: pillivivekananda.harinath@gmail.com
Contact: +91-9666193222
Career Objective:
To seek a full time position with a Good Company, where I can learn and use my skills for the
development of the organization.
Education:
 Completed B.Sc (CS) in 2011 from Singhania Universities with an aggregate of 72.45%.
 Completed Intermediate in 2005 from Sri Chaitanya Junior College, Hyderabad with an
aggregate of 74.05%.
 Completed Secondary Education in 2003 from Hindu Public School (CBSE), Hyderabad with
an aggregate of 61%.
Work Experience:
1. Organization : RELIANCE WEB WORLD EXPRESS
Duration: June 2011 to May 2013
Role: Worked as a Customer Service and Sales Executive in Reliance Web world Express,
Kukatpally
Responsibilities:
• Handling walkin customers
• Handling post paid billing
• Setting up high speed data connections
• Explaining different post paid & prepaid plans.
• Maintaining floor ethics.
2. Organization: CYIENT (Formerly InfoTech Enterprises)
Duration: July 2013 to August 2014
Role: Junior GIS Engineer
Responsibilities:
Designing of underground electric networks & underground gas networks for client using
background tools of AutoCAD, ARC FM, ARC GIS and Micro station.

2. 3. Organization: Serco BPO India Pvt. Ltd, Hyderabad (Client Google)
Duration: Oct 2014 to till date
Role: Analyst-Content Engineering
Responsibilities:
 Reporting Bugs in Defect Tracking System.
 Review of Bugs raised by operation teams and solve accordingly.
 Editing portal after getting an approval from engineering team.
 Updating portal with latest updates.
 Visually review images/content and complete specific feature tasks using internally
developed computer applications.
 Dealing with and resolving problems and issues which arise.
 Mentoring the new employees.
 Implementing new initiatives.
 Rectify the navigation and make them accurate on Google maps.
 Provide feedback and suggestions for improving the software interface of the tool.
 Working on location extensions that advertisers create in the account.
Currently working on a Process called Street Smart where we work on different sets of
Images and rate their quality which would finally help in the improvement of Street
View.
Personal Skills:
11 Ability to work in flexible timings.
11 Dedication and commitment towards work.
11 Ability to adapt to different sets of environment
Personal Profile:
Father’s Name : Pilli Venkata Saibaba
Date of Birth : 30-04-1988
Languages known : English, Hindi, Telugu.
Hobbies : Cricket, Badminton, Cooking, Travelling.
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: Hyderabad Pilli Vivekananda Harinath