The document provides guidance on how to have clear and direct conversations, especially with VIPs. It recommends inquiring further to understand perspectives, listening intently and openly, giving emphasis or stress appropriately, helping rather than hindering, and maintaining humility and an open mindset. Key phrases are suggested to acknowledge views while respectfully providing additional context, such as "I understand how you feel, however..." and "That's a valid point ma'am but..." The guidance draws from the reference "Speak with Butterflies".

3. As I said in my
speech
earlier…
If you were
listening…

8. For VIP’s like
you…

10. (Clarity and
Directness)

12. • Inquire further.
“Sir, may we know why you
think the price is too high?”
“If I got you right,
you’re asking if…”

13. • Listen intently,
sincerely and
open-mindedly.

14. • Give stress or emphasis.

15. • Help, don’t hinder. Collaborate, don’t
contradict. Light the candle, don’t curse
the darkness.

16. • Humility and open mindedness.

17. I understand
how you feel
however…
I agree
with you,
however…
That’s very
true, sir,
although…
I appreciate
your bringing
that up,
although…
That’s a
valid point
ma’am but…

22. Reference:
• “Speak with Butterflies” by Rodolfo
‘Dups’ de los Reyes