2. Provides production optimization, drilling
evaluation, fluid services, and oilfield drilling
software and consulting to clients across the
world
Currently serves the upstream oil and gas
industry in 80 countries
Purchased Brown & Root in 1962
3. In 2005, KBR allegedly provided
contaminated water to U.S. troops
Water was used for purposes such as
showering, shaving and laundry
Allegations were made by former
Halliburton employees
Employees at the base reported symptoms of
stomach cramps, diarrhea, and recurring
gastrointestinal problems
4. KBR conducted its own inspection , and when
no evidence was found towards the claim,
Halliburton denied all allegations
Added chlorine to water and installed
additional water purification systems
Later conceded the water was not
chlorinated, but when the report occurred it
was the Army, not KBR, that was purifying
the water at the base
5. “Halliburton Provides Contaminated Water to
US Troops”
“Halliburton Gave Our Troops Contaminated
Water”
“Workers Allege Halliburton Knew Their Water
Was Foul”
“A Year Long Exposure?”
“They Brushed It Under The Carpet”
“Countrywide Problems”
“Company Declines To Release Second Report”
6. The water crisis occurred because of the
response from stakeholders
This became a large topic among politicians
and activist groups such as HalliburtonWatch
Boycotts against the organization
Stakeholders were frustrated with
Halliburton and looked to the media for
answers
7. Provide a consistent voice during a crisis
Respond quickly to crises
Information should flow freely up and down
the organization
Prevent, prepare, respond, recover, and learn
from crisis situations
Create a webpage dedicated to crisis
communications
If all else fails, consider changing the name of
the organization
