Haitham Tawfik is an Egyptian national seeking an accounting or business position. He has a bachelor's degree in accounting from Ain Shams University and over 10 years of experience. His most recent role was quality assurance control at Delta Insurance Company, where he tested systems, planned new products, and administered user privileges. Previously he worked as a senior financial accountant for Al-Ashry Group, preparing financial statements and budgets. He is proficient in Microsoft Office, Oracle, and has certifications in ICDL and life insurance.

1. Postal code 11471 Email : haitham_tawfik2010@hotmail.com
54 Gamal Dwedar st. Mobile : +2 0100 695 9998
Nasr city - Cairo
Haitham TawfikHaitham Tawfik
MetwallyMetwally
Personal
Information
Nationality : Egyptian
Birth date : May 18, 1983
Marital Status: Exempted
Objective I am seeking a position in a field of Accounting or Business that will utilize my skills
and capabilities hoping that my backgrounds allow me to contribute your needs.
Education Bachelor of Commerce - Accounting Department – Ainshams University in May 2004
Accumulated Grade: Pass
Certificate of general secondary education, El-sedik Language School
Experience
Delta Insurance Company Giza, Egypt
Quality Assurance Control Aug. 2013 till now
Job Responsibilities
1- testing all cycle of business on test environment for making sure of efficiency and
control of system.
2- plan, develop and setup all new products on application.
3- develop new reports needed for all related department for Auditing and controlling
business cycle.
4- create users and give them their privilege on screens according to their criteria of work.
5- controlling application server for review reports efficiency.
Additional Responsibilities
• System Admin on Premia System - Technical System (Oracle)
• System Admin on HR and Payroll System (Microsoft SQL).
• System Admin on HR and Sales Payroll System (Microsoft SQL).
• System Admin on Access Control System (Microsoft SQL).
Delta Insurance Company Giza, Egypt
Senior Technical Support Aug. 2011 till Aug. 2013
Job Summary
To aid Finance, Collection, Control Collection, Underwriting, coordinator of branches by
serving information, the efficient and speedy administration of all requests in respect of
queries, approving new policies, Endorsements, Cancellations and renewals relating to
Individual Life business within agreed upon service standards and Delta policies and
procedures and authority limits to ensure maximum client satisfaction and company
efficiency.
January 31, 2016

2. Job Responsibilities
1- Reviewing and approving new policies in accordance with Delta Standards.
2- Providing training to coordinators branches in the use of system and applications.
3- Providing continues technical support for coordinators to get high rate of accuracy in
entering and calculating premiums.
4- Obtain general understanding of OS and application operations related to company
offered services.
5- Checking the accuracy of payment receipt from agents, clients and coordinating with
Finance for settlements.
6- Acting as a focal point for communication between coordinators and underwriting
departments.
7- Studies the problem submitted by the departments and discusses their causes and work
to resolve them to avoid happening in future.
8- Following up on pending proposals and cancellations, and processing the related
refunds to clients as required.
9- Processing policy replacements, cancellations and surrenders.
10- Following up on all outstanding policies and presenting a monthly status report.
11- Preparing activity reports and daily production reports as required.
12- Partnership with the control collection for the preparation of final reports after review
of access to the highest degree of accuracy.
13- Making channel of communication with the IT Department for solving Issues appears
in Reports.
14- Ensuring continuous self-development to keep up to date with the knowledge needed
for effective performance.
Previous Work
Al-Ashry Group for Medical Equipment and security solutions Cairo – Egypt
Senior Financial Accountant May 2005 – July 2011
Job Responsibilities:
1- Prepares and directs the preparation of audited, financial statements and varied fiscal
reports.
2- Post data to various ledgers, registers, journals and logs following established
accounting techniques and procedures.
3- Assists the Financial Services Manager with preparation and consolidation of annual
District budget.
4- Responsible for closing books at year end upon completion of annual audit.
5- Monitors the financial activity on assigned programs and prepares expenditure reports
for program managers as needed.
6- Performs related duties and responsibilities as required.
7- Prepare monthly taxes report.
8- Plans, organizes, assigns, reviews, and evaluates the work of assigned professional and
technical support staff.
Training
Courses
1- International Computer Driving License (ICDL)
2- Principles of Insurance (Egyptian Institute).
3- Professional Diploma in Life Insurance from the Egyptian Institute in Egypt accredited
by the British Insurance Institute (Egyptian Institute).
4- Oracle Developer 10g (Next Academy).
5- Attitude and problem solving.
6- Time management.
January 31, 2016

3. Computer
Literate
1- Microsoft Office 2007 Certification
2- Microsoft Office 2003
3- Good Internet User
Language
1- Arabic: Mother tongue
2- English: Excellent spoken and written
Skills and
Qualifications
1- Good organization skills.
2- Excellent follow up skills.
3- Excellent communication and interpersonal skills with high customer service
orientation in dealing with internal clients and external clients.
4- Accurate with high attention to details.
5- Excellent team work spirit.
6- Self motivated, detail-oriented and organized.
7- Highly motivated with an ability to handle work pressure and to meet tight deadlines.
Note: References are available upon requests
January 31, 2016