This document outlines the HR planning needs for a new 5-star hotel called Hotel Zeus. It provides an overview of the hotel's facilities and amenities. It then lists the staffing requirements and numbers needed for various departments including kitchen, housekeeping, security, front office, finance, and engineering. It concludes by stating the hotel's recruitment process will involve advertisements and job consultancies to fill positions across all departments.
The glorious past of Indian culture lies in the ancient manuscripts. These are the basic historical evidence and have great research value. It is estimated that India possesses more than five million manuscripts, making her the largest repository of manuscript wealth in the world.
Reporting History: Early India by Romila ThaparAjai Singh
Ancient India had a culture that was unparalleled in history. It had a civilisation which was entirely spiritual in its outlook and was spread almost all over South Asia. After almost 3000 years it entered a period of decline which coincided with foreign invasion and conquest. Most historians have relied on foreign authors like Max Mueller and other British historians whose only motive was to denigrate Indian culture and paint European culture in superior terms. This offers a fresh perspective.
The glorious past of Indian culture lies in the ancient manuscripts. These are the basic historical evidence and have great research value. It is estimated that India possesses more than five million manuscripts, making her the largest repository of manuscript wealth in the world.
Reporting History: Early India by Romila ThaparAjai Singh
Ancient India had a culture that was unparalleled in history. It had a civilisation which was entirely spiritual in its outlook and was spread almost all over South Asia. After almost 3000 years it entered a period of decline which coincided with foreign invasion and conquest. Most historians have relied on foreign authors like Max Mueller and other British historians whose only motive was to denigrate Indian culture and paint European culture in superior terms. This offers a fresh perspective.
Hotel management system, a type of management information system. This concept will enable you to get full understanding of the information system and how it works.
Everything that goes on in the hotel Estimated time .docxSANSKAR20
Everything that goes on in the hotel
Estimated time to become a GM = 10 years
Must possess
1. Motivator for independent action
2. Sense of fairness & honestly
3. Empathy for people
4. Good work ethic
5. Good Memory
6. Good Concentration
7. Ability to Analyze Oneself
8. How One Handles Unexpected Situations
Planning
Organizing
Directing
Controlling
S
H
O
R
T
T
E
R
M
L
O
N
G
T
E
R
M
Day to day operational issues for
delivering quality service
Controlling costs and revenue
Produce positive short term results
i.e. overbooking problem needing
immediate attention
Previous experience is vital to providing
solutions
Community involvement
Changing needs of community & market
place
Scheduling and funding of new expenditures
Capital projects
Organizational stability
Budgets
HR development programs/identify talent
Developed and used by the Japanese
Based on benchmarking
Gives employees control
Based on trust and pride
Hierarchy of control processes upwards: Worker
participation
I. Workforce
II. Automation
III. Managers
IV. Upper management
GM must ensure employees have tools to
succeed = knowledge, tools, empowerment
Hilton uses “Toolbox Recovery”
The 7 Habits of Highly
Effective People
By: Stephen Covey
The One Minute
Manager Meets the
Monkey
By:
L
Empathetic listening
Looking thru rose colored
glasses
Listening w/ears, eyes,
heart
Distractions telephone call
Interruptions you or others
Text messages
A negative word railroads
the entire message
Posture
Eye contact
Who Moved My Cheese
By:
Effective & empathetic
listening takes time &
practice
An active skill requiring
your full participation
A good listener takes
notes, asks questions,
attentive to content said
Doesn’t dwell on
emotionally charged
words
I. Inspired by more individual responsibility
II. Consists of work groups line staff w/one facilitator
III. Simple language used
IV. No such thing as a bad idea
V. Calls for action
VI. Evaluation/summaries
VII. Understand resistance to change is a major barrier to
effective communication
VIII. Preparation, participation, support and negotiation
help to minimize resistance to change
I. Example: my recent culinary meeting
II. Steps I took knowing resistance to change is a threat
Participating in the process
increases their comfort level
and commitment
Support is needed by
listening to their needs
Provide them with the
training needed
Going to bat for them
Service is the cornerstone
of the hotel industry
“A performance culture is
an atmosphere in which
service employees have
the tr ...
Hotel management system, a type of management information system. This concept will enable you to get full understanding of the information system and how it works.
Everything that goes on in the hotel Estimated time .docxSANSKAR20
Everything that goes on in the hotel
Estimated time to become a GM = 10 years
Must possess
1. Motivator for independent action
2. Sense of fairness & honestly
3. Empathy for people
4. Good work ethic
5. Good Memory
6. Good Concentration
7. Ability to Analyze Oneself
8. How One Handles Unexpected Situations
Planning
Organizing
Directing
Controlling
S
H
O
R
T
T
E
R
M
L
O
N
G
T
E
R
M
Day to day operational issues for
delivering quality service
Controlling costs and revenue
Produce positive short term results
i.e. overbooking problem needing
immediate attention
Previous experience is vital to providing
solutions
Community involvement
Changing needs of community & market
place
Scheduling and funding of new expenditures
Capital projects
Organizational stability
Budgets
HR development programs/identify talent
Developed and used by the Japanese
Based on benchmarking
Gives employees control
Based on trust and pride
Hierarchy of control processes upwards: Worker
participation
I. Workforce
II. Automation
III. Managers
IV. Upper management
GM must ensure employees have tools to
succeed = knowledge, tools, empowerment
Hilton uses “Toolbox Recovery”
The 7 Habits of Highly
Effective People
By: Stephen Covey
The One Minute
Manager Meets the
Monkey
By:
L
Empathetic listening
Looking thru rose colored
glasses
Listening w/ears, eyes,
heart
Distractions telephone call
Interruptions you or others
Text messages
A negative word railroads
the entire message
Posture
Eye contact
Who Moved My Cheese
By:
Effective & empathetic
listening takes time &
practice
An active skill requiring
your full participation
A good listener takes
notes, asks questions,
attentive to content said
Doesn’t dwell on
emotionally charged
words
I. Inspired by more individual responsibility
II. Consists of work groups line staff w/one facilitator
III. Simple language used
IV. No such thing as a bad idea
V. Calls for action
VI. Evaluation/summaries
VII. Understand resistance to change is a major barrier to
effective communication
VIII. Preparation, participation, support and negotiation
help to minimize resistance to change
I. Example: my recent culinary meeting
II. Steps I took knowing resistance to change is a threat
Participating in the process
increases their comfort level
and commitment
Support is needed by
listening to their needs
Provide them with the
training needed
Going to bat for them
Service is the cornerstone
of the hotel industry
“A performance culture is
an atmosphere in which
service employees have
the tr ...
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
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