1. Practical view of cloud security
Guy Bejerano - CSO

2. lligent Engagement
Monitor web visitor s behavior
(Over 1.2 B visits each month) 15 years, Public (LP
10,000 customers
Rank and Segmentation
110 M$ in revenue
Providing Engagement platform 500 employees
(Over 10 M chats each month)

3. Only SAAS mode…no on-premise
Deploying code on customers websites
Process and Store customers data on our systems

4. cials Hi-Tech Telco Retai

5. er 170 annual security audit (ENT customers)
Safe
Harbor
3%
PCI
plica<on
6%
Security
R&R
9%
b
Vulnerabili<es
Event
cy
Customiza<on
SAS70
Management
10%
7%
Policy
Customiza<on
rvice
3%
icated
Security
Team
nt
Management
rastructure
DR
14%
Web
Vulnerabili<es
work
18%
mpliance
bal
–
Safe
Harbor
companies
–
SAS70
ncial
-­‐
PCI
Network
30%

6. rotect their data
omply w/ their regulations TRUST
ansparency & Control
CSO CTO

7. Remember who owns the data
Get familiar w/ local privacy regulations
Know your PII
Sometimes removing data is the best solution
ncryption, Encryption, Encryption
Access control – Flexible & Audited

8. Thank You!
@liveperson.com
2546691381