These risks are already addressed within an existing IT infrastructure. Hence, the Cloud will also need to mitigate these risks.
Multi-tenancy & Virtualization – Is Virtualization secure and will one customers be truly not overlap with another customer on the same system? Customers are often concerned that regulatory reasons might need them to stay on a dedicated system – however there is a risk/reward tradeoff to deal with.Data Governance – Customers are concerned that they don’t have direct visibility into where their data will reside or who will interact with it and how. Hence. this is ultimately about information lifecycle managementApplication Integration – As part of the Cloud adoption, Customers are not willing to rewrite their entire application – While the Cloud is ideal for new projects that can be contained within the Cloud, in the short term they are looking to leverage as much of their existing assets as possible (including hardware and software) to protect their current investment. This requires a hybrid approach that leverages the Cloud for part of the overall application – requiring integration with the customers datacenter or their colo footprintMonitoring – Customers who ran their own cloud are used to keeping track of the various thresholds of their environment for managing the health of their applications proactively. In the Cloud, customers are concerned about being in the dark about the health of their virtual assets but also the health of the overall platform – they want to know whether there is someone truly taking care of the platform as a wholeOracle - the last major issue on every CXOs mind is whether they can get Oracle to run on the virtual environment or how their apps can still run leveraging the cloud and not breaking any contract definitionsManageability – none of the previous issues can truly be addressed without any clear form of SLAs – its these SLAs that actually serve to reduce the risk for the customer. SLAs however come in varying sizes and shapes and require a deeper understanding from the customer
Cloud will enable the development moving forward of our LOBs. It will allow for the delivery of a range of availability technologies by developing services that deliver productivity and expertise to IT production services.