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Growing Pains for
Human Resources
September 26, 2016
A Workforce® Webinar
presented by Justin Ullman,
CEO of RhinoDox
Today’s webinar
Growing Pains for
Human Resources
•  Workload Management
•  Content Management
•  Access Management
6 | Growing Pains for Human Resources
About today’s presenter
Justin Ullman, CEO of RhinoDox
•  Has document, content and information
management in his DNA
•  Family history spans more than 100 years
in information management
•  Earned MBA from Loyola University,
Chicago
•  Has extensive background in computer
programming and technology
•  Reinvented RhinoDox to meet the
growing demand for Enterprise Content
Management, Advanced Capture,
and Business Process Automation
7 | Growing Pains for Human Resources
About today’s presenting company
RhinoDox
•  Develops technology solutions for growing
businesses that help solve their most complex
workflow and content management challenges
•  Founded in 1913 in Chicago, the company
has evolved from a documents warehouse
and management services company to
become an innovative force in
transformational process automation
and enterprise content management
•  Today, RhinoDox serves evolving
firms with the most technologically
advanced cloud-based solutions
available in Human Resources
8 | Growing Pains for Human Resources
About today’s presenting company
RhinoDox then and now
1900’s
Started over a century ago
in document management
2016
Help growing businesses manage
billions of pieces of critical information
every day
9
Growing Pain #1
Workload Management
10 | Growing Pains for Human Resources
Human Resources Growing Pain #1
Workload management
•  Managing an increasing workload without
increasing staff is a major issue
•  Strains already overtaxed Human Resources
Departments
•  Many HR professionals spend their days
putting out fires and trying to manage
workload challenges
?
?
?
?
11 | Growing Pains for Human Resources
Human Resources Growing Pain #1
Streamlining workload
management
•  Helping employees become knowledge
workers
•  Bringing all information together in a single
place–no more fruitless searching
•  Automating data entry so it is only done once
and applied across the board
•  Real time management of the entire recruiting
process and key decisions, from initial contact
to final salary approval and start date
12 | Growing Pains for Human Resources
Human Resources Growing Pain #1
Streamlining workload
management
•  Technology that grows along with the
demands of a company and will not disrupt
HR
•  Performance review automation that
eliminates subjectivity and inconsistency
because managers and employees can set
and track clear objectives in a secure site
•  Process improvement functions that allow HR
to monitor what internal activities are working
and where improvement is needed
13 | Growing Pains for Human Resources
Human Resources Growing Pain #1
Streamlining workload
management
•  Automation that works without custom
development and the bottlenecks it
causes in processes
•  Technology that allows employees to
submit and track time off requests online,
and provides HR personnel data to manage
employee requests, identify trends and
provide forecasts
14 | Growing Pains for Human Resources
Human Resources Growing Pain #1
Bottom line:
•  Right now there is a talent gap and good
candidates are difficult to find
•  This puts additional pressure on HR
•  Need time for strategy work, not just
paperwork
15 | Growing Pains for Human Resources
“Are we human
resources
or paper
resources?”
	
  
Human Resources Growing Pain #1
16 | Growing Pains for Human Resources
Human Resources Growing Pain #1
Streamlining workload
management: Onboarding
“New employees who participate in a structured
orientation program are 69 percent more likely
to remain at a company up to three years.”
- Society of Human Resources
17 | Growing Pains for Human Resources
Human Resources Growing Pain #1
Streamlining workload
management: Onboarding
•  Workflow automation simplifies onboarding so
it is essentially complete before an employee
ever starts
•  In essence, the employee can be onboarded
before day one
18 | Growing Pains for Human Resources
Growing Pain #2
Content Management
19 | Growing Pains for Human Resources
Human Resources Growing Pain #2
20 | Growing Pains for Human Resources
Content management
•  Content management touches every
department
•  It’s a big issue for legal, finance, operations
and management on all levels
•  Many Human Resources content pains
are self-inflicted
Human Resources Growing Pain #2
Content management
“For every employee, approximately
30 to 50 unique documents are created.”
- Human Capital Institute
21 | Growing Pains for Human Resources
?
Human Resources Growing Pain #2
Content management
•  Manually processing information
•  Storing, organizing, filing and
destroying paper
•  Searching for documents in
multiple locations
?
?
?
22 | Growing Pains for Human Resources
?
?
Human Resources Growing Pain #2
?
?
?
23 | Growing Pains for Human Resources
?
Content management
•  Security challenges presented by having
information throughout the company and no
true ownership by HR
•  Workarounds involving IT, developers and
upper management in order to keep
information flowing
?
?
?
?
?
?
?
?
?
?
??
?
?
?
?
?
Human Resources Growing Pain #2
24 | Growing Pains for Human Resources
The big question
Can technology simplify content management for HR?
Human Resources Growing Pain #2
25 | Growing Pains for Human Resources
The ultimate answer
Not all technology can…including HRIS systems
Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Consolidation
That means: One solution that can
collect, store and share all information
in a single location
26 | Growing Pains for Human Resources
Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Flexibility
That means: The capacity to manage
both structured and unstructured
content, including images, text
documents and emails
27 | Growing Pains for Human Resources
Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Smarter search
That means: Technology that operates
like leading search engines; not like
cumbersome business searches with
multiple screens and systems
28 | Growing Pains for Human Resources
Human Resources Growing Pain #2
Right now, searching at work looks like this.
29 | Growing Pains for Human Resources
Human Resources Growing Pain #2
Or worse, it looks like this.
30 | Growing Pains for Human Resources
Human Resources Growing Pain #2
But searching in everyday life looks like this.
31 | Growing Pains for Human Resources
Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Security
That means: The most granular
security for sensitive documents
32 | Growing Pains for Human Resources
Growing Pain #3
Access Management
33 | Growing Pains for Human Resources
Human Resources Growing Pain #3
Access management
is the new reality
“40 percent of HR professionals are beginning to
explore using cloud-based software because
of its accessibility, cost savings and mobility.”
- Human Capital Media Advisory Group/Talent Management
34 | Growing Pains for Human Resources
Human Resources Growing Pain #3
Access management
is the new reality
The future will be dominated by fast, agile
platforms that allow you the simplicity
to drag and drop and the security to
know confidential information is protected
35 | Growing Pains for Human Resources
Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Adoption means
•  Easy to implement
•  Fast speed to use without extensive
training or disruptions
•  Drag and drop simplicity
36 | Growing Pains for Human Resources
Adoption
Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Configurability means
•  Technology that adapts to current
systems
•  Scalable platform that changes as a
company’s needs grow
•  Reliable access
37 | Growing Pains for Human Resources
Configurability
Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Cost means
•  No hardware to purchase or expand
•  Scalable platform that changes as a
company’s needs grow
•  Reliable access
38 | Growing Pains for Human Resources
Cost
Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Security means
•  The most granular security for
sensitive documents
•  Technology that is Department of
Defense certified
39 | Growing Pains for Human Resources
Security
Today’s webinar
Growing Pains for
Human Resources
Presented by
40 | Growing Pains for Human Resources
WorkLight shines for HR
Visit rhinodox.com to
•  Discover the only solution that combines the
new generation enterprise content management
software and award-winning workflow software.
•  Schedule a free HR consultation with the
HR technology experts from RhinoDox
41 | Growing Pains for Human Resources
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webinar evaluation.
#WFwebinar
	
   	
  
	
  	
  
Register for the next Webinar!
The Evolution of Performance
Management
Thursday, September 28, 2016
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
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Growing Pains for Human Resources

  • 1. #WFwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #WFwebinar         Tools You Can Use Audio Control –  A dial in number will not be provided. –  Adjust the volume by sliding the indicator in the Media Player box to the right. –  Also check your computer’s volume for external speakers or headsets.
  • 3. #WFwebinar Tools  You  Can  Use   Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event EvaluationShare This Group Chat HRCI & SHRM WF Webinars
  • 4. #WFwebinar         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will appear in the box to the right of the slides after the required watch-time has elapsed. Frequently  Asked  Ques6ons  
  • 5. Growing Pains for Human Resources September 26, 2016 A Workforce® Webinar presented by Justin Ullman, CEO of RhinoDox
  • 6. Today’s webinar Growing Pains for Human Resources •  Workload Management •  Content Management •  Access Management 6 | Growing Pains for Human Resources
  • 7. About today’s presenter Justin Ullman, CEO of RhinoDox •  Has document, content and information management in his DNA •  Family history spans more than 100 years in information management •  Earned MBA from Loyola University, Chicago •  Has extensive background in computer programming and technology •  Reinvented RhinoDox to meet the growing demand for Enterprise Content Management, Advanced Capture, and Business Process Automation 7 | Growing Pains for Human Resources
  • 8. About today’s presenting company RhinoDox •  Develops technology solutions for growing businesses that help solve their most complex workflow and content management challenges •  Founded in 1913 in Chicago, the company has evolved from a documents warehouse and management services company to become an innovative force in transformational process automation and enterprise content management •  Today, RhinoDox serves evolving firms with the most technologically advanced cloud-based solutions available in Human Resources 8 | Growing Pains for Human Resources
  • 9. About today’s presenting company RhinoDox then and now 1900’s Started over a century ago in document management 2016 Help growing businesses manage billions of pieces of critical information every day 9
  • 10. Growing Pain #1 Workload Management 10 | Growing Pains for Human Resources
  • 11. Human Resources Growing Pain #1 Workload management •  Managing an increasing workload without increasing staff is a major issue •  Strains already overtaxed Human Resources Departments •  Many HR professionals spend their days putting out fires and trying to manage workload challenges ? ? ? ? 11 | Growing Pains for Human Resources
  • 12. Human Resources Growing Pain #1 Streamlining workload management •  Helping employees become knowledge workers •  Bringing all information together in a single place–no more fruitless searching •  Automating data entry so it is only done once and applied across the board •  Real time management of the entire recruiting process and key decisions, from initial contact to final salary approval and start date 12 | Growing Pains for Human Resources
  • 13. Human Resources Growing Pain #1 Streamlining workload management •  Technology that grows along with the demands of a company and will not disrupt HR •  Performance review automation that eliminates subjectivity and inconsistency because managers and employees can set and track clear objectives in a secure site •  Process improvement functions that allow HR to monitor what internal activities are working and where improvement is needed 13 | Growing Pains for Human Resources
  • 14. Human Resources Growing Pain #1 Streamlining workload management •  Automation that works without custom development and the bottlenecks it causes in processes •  Technology that allows employees to submit and track time off requests online, and provides HR personnel data to manage employee requests, identify trends and provide forecasts 14 | Growing Pains for Human Resources
  • 15. Human Resources Growing Pain #1 Bottom line: •  Right now there is a talent gap and good candidates are difficult to find •  This puts additional pressure on HR •  Need time for strategy work, not just paperwork 15 | Growing Pains for Human Resources “Are we human resources or paper resources?”  
  • 16. Human Resources Growing Pain #1 16 | Growing Pains for Human Resources
  • 17. Human Resources Growing Pain #1 Streamlining workload management: Onboarding “New employees who participate in a structured orientation program are 69 percent more likely to remain at a company up to three years.” - Society of Human Resources 17 | Growing Pains for Human Resources
  • 18. Human Resources Growing Pain #1 Streamlining workload management: Onboarding •  Workflow automation simplifies onboarding so it is essentially complete before an employee ever starts •  In essence, the employee can be onboarded before day one 18 | Growing Pains for Human Resources
  • 19. Growing Pain #2 Content Management 19 | Growing Pains for Human Resources
  • 20. Human Resources Growing Pain #2 20 | Growing Pains for Human Resources Content management •  Content management touches every department •  It’s a big issue for legal, finance, operations and management on all levels •  Many Human Resources content pains are self-inflicted
  • 21. Human Resources Growing Pain #2 Content management “For every employee, approximately 30 to 50 unique documents are created.” - Human Capital Institute 21 | Growing Pains for Human Resources
  • 22. ? Human Resources Growing Pain #2 Content management •  Manually processing information •  Storing, organizing, filing and destroying paper •  Searching for documents in multiple locations ? ? ? 22 | Growing Pains for Human Resources ?
  • 23. ? Human Resources Growing Pain #2 ? ? ? 23 | Growing Pains for Human Resources ? Content management •  Security challenges presented by having information throughout the company and no true ownership by HR •  Workarounds involving IT, developers and upper management in order to keep information flowing ? ? ? ? ? ? ? ? ? ? ?? ? ? ? ? ?
  • 24. Human Resources Growing Pain #2 24 | Growing Pains for Human Resources The big question Can technology simplify content management for HR?
  • 25. Human Resources Growing Pain #2 25 | Growing Pains for Human Resources The ultimate answer Not all technology can…including HRIS systems
  • 26. Human Resources Growing Pain #2 Four points to look for in a content management solution Look for: Consolidation That means: One solution that can collect, store and share all information in a single location 26 | Growing Pains for Human Resources
  • 27. Human Resources Growing Pain #2 Four points to look for in a content management solution Look for: Flexibility That means: The capacity to manage both structured and unstructured content, including images, text documents and emails 27 | Growing Pains for Human Resources
  • 28. Human Resources Growing Pain #2 Four points to look for in a content management solution Look for: Smarter search That means: Technology that operates like leading search engines; not like cumbersome business searches with multiple screens and systems 28 | Growing Pains for Human Resources
  • 29. Human Resources Growing Pain #2 Right now, searching at work looks like this. 29 | Growing Pains for Human Resources
  • 30. Human Resources Growing Pain #2 Or worse, it looks like this. 30 | Growing Pains for Human Resources
  • 31. Human Resources Growing Pain #2 But searching in everyday life looks like this. 31 | Growing Pains for Human Resources
  • 32. Human Resources Growing Pain #2 Four points to look for in a content management solution Look for: Security That means: The most granular security for sensitive documents 32 | Growing Pains for Human Resources
  • 33. Growing Pain #3 Access Management 33 | Growing Pains for Human Resources
  • 34. Human Resources Growing Pain #3 Access management is the new reality “40 percent of HR professionals are beginning to explore using cloud-based software because of its accessibility, cost savings and mobility.” - Human Capital Media Advisory Group/Talent Management 34 | Growing Pains for Human Resources
  • 35. Human Resources Growing Pain #3 Access management is the new reality The future will be dominated by fast, agile platforms that allow you the simplicity to drag and drop and the security to know confidential information is protected 35 | Growing Pains for Human Resources
  • 36. Human Resources Growing Pain #3 Capabilities to consider in a cloud-based technology platform Adoption means •  Easy to implement •  Fast speed to use without extensive training or disruptions •  Drag and drop simplicity 36 | Growing Pains for Human Resources Adoption
  • 37. Human Resources Growing Pain #3 Capabilities to consider in a cloud-based technology platform Configurability means •  Technology that adapts to current systems •  Scalable platform that changes as a company’s needs grow •  Reliable access 37 | Growing Pains for Human Resources Configurability
  • 38. Human Resources Growing Pain #3 Capabilities to consider in a cloud-based technology platform Cost means •  No hardware to purchase or expand •  Scalable platform that changes as a company’s needs grow •  Reliable access 38 | Growing Pains for Human Resources Cost
  • 39. Human Resources Growing Pain #3 Capabilities to consider in a cloud-based technology platform Security means •  The most granular security for sensitive documents •  Technology that is Department of Defense certified 39 | Growing Pains for Human Resources Security
  • 40. Today’s webinar Growing Pains for Human Resources Presented by 40 | Growing Pains for Human Resources
  • 41. WorkLight shines for HR Visit rhinodox.com to •  Discover the only solution that combines the new generation enterprise content management software and award-winning workflow software. •  Schedule a free HR consultation with the HR technology experts from RhinoDox 41 | Growing Pains for Human Resources
  • 42. #WFwebinar         Please complete the webinar evaluation.
  • 43. #WFwebinar         Register for the next Webinar! The Evolution of Performance Management Thursday, September 28, 2016 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Workforce Webinars at events.workforce.com/webinars OR click the icon on the widget bar!