In a growing firm, Human Resources is often trying to maintain order in an environment of chaos. From recruiting and onboarding through process management and cultural changes, HR is the department that experiences a company’s growing pains most acutely. But if HR is constantly putting out fires, how can your staff focus on its greater mission of serving the evolving workforce and strengthening the company?
This webinar will examine some of the troubling challenges, emerging trends and truly innovative ideas that are transforming HR today.
You will learn how innovative HR departments are managing:
Workload management challenges
Content management challenges
Access Management challenges
Mastering Vendor Selection and Partnership Management
Growing Pains for Human Resources
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5. Growing Pains for
Human Resources
September 26, 2016
A Workforce® Webinar
presented by Justin Ullman,
CEO of RhinoDox
6. Today’s webinar
Growing Pains for
Human Resources
• Workload Management
• Content Management
• Access Management
6 | Growing Pains for Human Resources
7. About today’s presenter
Justin Ullman, CEO of RhinoDox
• Has document, content and information
management in his DNA
• Family history spans more than 100 years
in information management
• Earned MBA from Loyola University,
Chicago
• Has extensive background in computer
programming and technology
• Reinvented RhinoDox to meet the
growing demand for Enterprise Content
Management, Advanced Capture,
and Business Process Automation
7 | Growing Pains for Human Resources
8. About today’s presenting company
RhinoDox
• Develops technology solutions for growing
businesses that help solve their most complex
workflow and content management challenges
• Founded in 1913 in Chicago, the company
has evolved from a documents warehouse
and management services company to
become an innovative force in
transformational process automation
and enterprise content management
• Today, RhinoDox serves evolving
firms with the most technologically
advanced cloud-based solutions
available in Human Resources
8 | Growing Pains for Human Resources
9. About today’s presenting company
RhinoDox then and now
1900’s
Started over a century ago
in document management
2016
Help growing businesses manage
billions of pieces of critical information
every day
9
11. Human Resources Growing Pain #1
Workload management
• Managing an increasing workload without
increasing staff is a major issue
• Strains already overtaxed Human Resources
Departments
• Many HR professionals spend their days
putting out fires and trying to manage
workload challenges
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11 | Growing Pains for Human Resources
12. Human Resources Growing Pain #1
Streamlining workload
management
• Helping employees become knowledge
workers
• Bringing all information together in a single
place–no more fruitless searching
• Automating data entry so it is only done once
and applied across the board
• Real time management of the entire recruiting
process and key decisions, from initial contact
to final salary approval and start date
12 | Growing Pains for Human Resources
13. Human Resources Growing Pain #1
Streamlining workload
management
• Technology that grows along with the
demands of a company and will not disrupt
HR
• Performance review automation that
eliminates subjectivity and inconsistency
because managers and employees can set
and track clear objectives in a secure site
• Process improvement functions that allow HR
to monitor what internal activities are working
and where improvement is needed
13 | Growing Pains for Human Resources
14. Human Resources Growing Pain #1
Streamlining workload
management
• Automation that works without custom
development and the bottlenecks it
causes in processes
• Technology that allows employees to
submit and track time off requests online,
and provides HR personnel data to manage
employee requests, identify trends and
provide forecasts
14 | Growing Pains for Human Resources
15. Human Resources Growing Pain #1
Bottom line:
• Right now there is a talent gap and good
candidates are difficult to find
• This puts additional pressure on HR
• Need time for strategy work, not just
paperwork
15 | Growing Pains for Human Resources
“Are we human
resources
or paper
resources?”
17. Human Resources Growing Pain #1
Streamlining workload
management: Onboarding
“New employees who participate in a structured
orientation program are 69 percent more likely
to remain at a company up to three years.”
- Society of Human Resources
17 | Growing Pains for Human Resources
18. Human Resources Growing Pain #1
Streamlining workload
management: Onboarding
• Workflow automation simplifies onboarding so
it is essentially complete before an employee
ever starts
• In essence, the employee can be onboarded
before day one
18 | Growing Pains for Human Resources
20. Human Resources Growing Pain #2
20 | Growing Pains for Human Resources
Content management
• Content management touches every
department
• It’s a big issue for legal, finance, operations
and management on all levels
• Many Human Resources content pains
are self-inflicted
21. Human Resources Growing Pain #2
Content management
“For every employee, approximately
30 to 50 unique documents are created.”
- Human Capital Institute
21 | Growing Pains for Human Resources
22. ?
Human Resources Growing Pain #2
Content management
• Manually processing information
• Storing, organizing, filing and
destroying paper
• Searching for documents in
multiple locations
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22 | Growing Pains for Human Resources
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23. ?
Human Resources Growing Pain #2
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23 | Growing Pains for Human Resources
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Content management
• Security challenges presented by having
information throughout the company and no
true ownership by HR
• Workarounds involving IT, developers and
upper management in order to keep
information flowing
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24. Human Resources Growing Pain #2
24 | Growing Pains for Human Resources
The big question
Can technology simplify content management for HR?
25. Human Resources Growing Pain #2
25 | Growing Pains for Human Resources
The ultimate answer
Not all technology can…including HRIS systems
26. Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Consolidation
That means: One solution that can
collect, store and share all information
in a single location
26 | Growing Pains for Human Resources
27. Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Flexibility
That means: The capacity to manage
both structured and unstructured
content, including images, text
documents and emails
27 | Growing Pains for Human Resources
28. Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Smarter search
That means: Technology that operates
like leading search engines; not like
cumbersome business searches with
multiple screens and systems
28 | Growing Pains for Human Resources
29. Human Resources Growing Pain #2
Right now, searching at work looks like this.
29 | Growing Pains for Human Resources
30. Human Resources Growing Pain #2
Or worse, it looks like this.
30 | Growing Pains for Human Resources
31. Human Resources Growing Pain #2
But searching in everyday life looks like this.
31 | Growing Pains for Human Resources
32. Human Resources Growing Pain #2
Four points to look
for in a content
management solution
Look for: Security
That means: The most granular
security for sensitive documents
32 | Growing Pains for Human Resources
34. Human Resources Growing Pain #3
Access management
is the new reality
“40 percent of HR professionals are beginning to
explore using cloud-based software because
of its accessibility, cost savings and mobility.”
- Human Capital Media Advisory Group/Talent Management
34 | Growing Pains for Human Resources
35. Human Resources Growing Pain #3
Access management
is the new reality
The future will be dominated by fast, agile
platforms that allow you the simplicity
to drag and drop and the security to
know confidential information is protected
35 | Growing Pains for Human Resources
36. Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Adoption means
• Easy to implement
• Fast speed to use without extensive
training or disruptions
• Drag and drop simplicity
36 | Growing Pains for Human Resources
Adoption
37. Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Configurability means
• Technology that adapts to current
systems
• Scalable platform that changes as a
company’s needs grow
• Reliable access
37 | Growing Pains for Human Resources
Configurability
38. Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Cost means
• No hardware to purchase or expand
• Scalable platform that changes as a
company’s needs grow
• Reliable access
38 | Growing Pains for Human Resources
Cost
39. Human Resources Growing Pain #3
Capabilities to consider
in a cloud-based
technology platform
Security means
• The most granular security for
sensitive documents
• Technology that is Department of
Defense certified
39 | Growing Pains for Human Resources
Security
41. WorkLight shines for HR
Visit rhinodox.com to
• Discover the only solution that combines the
new generation enterprise content management
software and award-winning workflow software.
• Schedule a free HR consultation with the
HR technology experts from RhinoDox
41 | Growing Pains for Human Resources
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The Evolution of Performance
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