The document discusses various metrics and models for evaluating the efficiency of computing systems and software delivery methods. It explains SWAP (Space, Watts and Performance) as a metric for measuring a system's efficiency based on its performance, power consumption, and physical space used. It also describes Software as a Service (SaaS) and how it allows software to be accessed over the internet rather than requiring local installation, reducing equipment needs for companies.

1. deck
Unit v-chapter 1

4. • SWAP (Space, Watts and Performance) is a metric which measures
issues such as space and power used along with the performance. It is
developed by Sun Microsystems.
• SWAP is expressed as:
• Performance
Swap = _______________________
Space x Power consumed
• This metric does not mean a lot. For example, a server is performing 500
operations, has 5 racks and consumes 400 watts of power. So, SWAP
will be
• SWAP = 500 __
5x 400. = 0.25.
• This value can be used for comparing two servers that might be
equivalent in performance but may differ in other two areas.

5. What Is Saas
 Saas ( Software as a service)is another way to reduce
number of equipment from the company to uses saas.
 Saas is software distribution model.
 Where a third party vendor offer its software to customer for
use over the internet.
 Additional equipment is not needed to run the software.
 No need to pay to own the software.
 Only fees is changed on the basis of usage.

6. Characteristics Of Saas
 Saas provides network-based access to and management of
the software.
 All the updating are being done at central place so need for
downloading patches and upgrades.
 Application deliver is following one-to-many many model
including architecture, pricing, partnering and management
characteristics.
 Saas application are charged on a per user basis.
 Additional fees can be charged for extra storage and
bandwidth.

7. ASP Difference
 Saas is different from ASPs i.e. Application on Service
Provider.
 ASPs host applications on behalf of their clients & Saas
vendors create their own applications and run them on their
own.
 Saas vendors use multitenant architecture which means
multiple customers are running the same software but data is
at one place.
 Whereas, ASP deploy one instance of software per customa

8. • The way you run your business also has a huge impact on
the environment in how much power you consume and waste
you generate.
• To reduce the amount of waste you generate in the following
areas:
• Worker time
• Power
• Inefficiency
• Paper
• Materials
Changing business
process

9.  A customer interaction is a communication between a
customer and a company. Every interaction with a
customer is a chance to connect with them, delight
them, and increase their retention and advocacy.
 Your company can save a lot of time and
money by making some changes to the way it
interacts with its customers.
This Photo by Unknown Author is licensed under CC BY-SA
Customer interaction
A customer interaction is a communication
between a customer and a company. Every
interaction with a customer is a chance to
connect with them, delight them, and
increase their retention and advocacy.
Your company can save a lot of time and
money by making some changes to the way
it interacts with its customers.

11. Technology
 DatabaseThe technology components of your CRM
System include the following:-
 Customer intelligence
 Business Modelling
 Learning and competency Management System
 Analytics
 Collaboration

12. Paper reduction
 SharePoint server
 Workflow management (scanned and save on SAN)

13. Green supply Chain
 Green Procurement :when you need to acquire product you can ensure
you’re doing so ecologically by engaging in Green procurement
 A good green procurement program will include these steps:
 Get organizational support
 Set goals
 Develop strategy
 Run a pilot project
 Implement the plan
 Review the program

14. Improve Technology infrastructure
 Reduce PCs and server: Virtualization (installation)
 Thin clients
 ASP(application service providers )differences telecommuting and
SaaS provider (software as a service provider)

15. This Photo by Unknown Author is licensed under CC BY-SA

16. 1. BI Tools: They give you a
visual summary of the data
you
want to track as well well as
an at-a-glance
understanding of business
conditions,

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