SlideShare a Scribd company logo
1 of 25
GRIDIRONOPS
What Women's Tackle Football Can Teach Us
About Competitive Software Delivery
therealkatierose.comcrashrose@gmail.com
About me…
• Defensive End
• 4 years w/ NY Sharks
• 2 years as Marketing Director
• 2013 2nd Team All-American
• 2014 All-American
• UI/UX & Web Developer
• Sr. Consultant at Booz Allen Hamilton
• 14 Years on the “Operations Side”
therealkatierose.comcrashrose@gmail.com
THE CULTURE QUESTION
“We estimate that, by 2018, 90% of organizations
attempting to use DevOps without specifically
addressing their cultural foundations will fail.” – Ian
Head, Gartner’s Research Director
therealkatierose.comcrashrose@gmail.com
WHY FOOTBALL?
“People who work together will win, whether it be
against complex football defenses, or the problems of
modern society.” – Vince Lombardi
therealkatierose.comcrashrose@gmail.com
Football Culture
• In football, culture is CRITICAL to success
• Overlap between DevOps and Football:
• Specialization
• Mission Focus
• Teamwork
• Agility & Flexibility
• Continuous Assessment
• Some roles achieve more “glory” that others, but we all
(hopefully) find it rewarding.
therealkatierose.comcrashrose@gmail.com
WHY WOMEN’S
FOOTBALL?
“The sport is all eleven people working together at the same
time, or the play breaks down. Those aren’t football lessons;
those are life lessons.” – Jen Welter, Team USA Linebacker
and first female NFL Coach in “What Did Football Teach Me”
by Emory Hunt
therealkatierose.comcrashrose@gmail.com
Culture Change As Adults
Like the members of a software delivery organization, a
successful women’s football team requires that grown
adults make significant cultural changes.
“For women the culture of football is being learned at an older age
but still plays a major role in the success of women’s football.”
– Coach Lybrant Robinson
Former NFL & CFL Defensive Lineman
Current NY Sharks Defensive Coordinator
therealkatierose.comcrashrose@gmail.com
therealkatierose.comcrashrose@gmail.com
SPECIALIZATION VS. SILOS
“You get hit the hardest when trying to run or hide from
a problem. Like the defense on a football field, putting
all focus on evading only one defender is asking to be
blindsided.” ― Criss Jami, Killosophy
therealkatierose.comcrashrose@gmail.com
Silos Specialization
✔ Refined Skillsets ✔ Refined Skillsets
✖ Limited Scope/Orbit ✔ Fosters "Big Picture"
✖ Encourages "Good Enough"
✔ Encourages Ownership &
Accountability
✖ Susceptible to Failure From
Communication Breakdown
✔ Increased Communication
Channels & Feedback Loops
✖ “Tunnel Vision” ✔ “Head-on-a-swivel”
✖ Teams are Homogenous ✔ Team Roles are Diverse
therealkatierose.comcrashrose@gmail.com
On the Field: The Example
To demonstrate the effect of silos vs. ineffective and
effective specialization, let’s take a look at a basic scenario
of defensive line play.
QB
CRG LG LTRT
DEDE DT DT
Quarterback (QB) is
the player who will
have the ball.
Defensive Linemen (DL) are the players who will try to tackle the
QB while she has the ball.
Offensive Linemen (OL) are the
players who will try to protect the
QB from being tackled by the DL.
therealkatierose.comcrashrose@gmail.com
On the Field: The Setup
Let’s say that after the ball is snapped, the Left DE rushes
up the edge, but the DT’s don’t get a push up the middle,
leaving a potential running lane for the QB.
QB
CRG LG LTRT
DEDE DT DT
therealkatierose.comcrashrose@gmail.com
CRG LG
LT
RT
DE
DE
DT
DT
QB
CRG LG
LT
RT
DE
DE
DT
DT
QB
DON’T: Focus ONLY on the
task you’ve been given,
without taking account of
other potential risks.
DON’T: Sacrifice the
completion of your own job
to compensate for
another’s.
Silos
Poor Specialization
therealkatierose.comcrashrose@gmail.com
On the Field: Good Specialization
Left DE completes assignment, staying outside until QB
has passed her and can no longer bounce outside. She
then pursues QB, forcing her back inside. DT is able to get
off her block and tackle QB for a loss.
CRG LG
LT
RT
DE
DT
QB
DT
DE
therealkatierose.comcrashrose@gmail.com
The Bottom Line
DO YOUR JOB… until…
The Job is Done
-or-
The Job Changes
• Communication and Education are KEY to knowing
WHEN the job is done and/or has changed.
• Don’t be afraid to call “HELP!”
therealkatierose.comcrashrose@gmail.com
Exercise: A Little Healthy Competition
What to do: Have internal competitions with
short-term goals.
• Football teams are constantly in competition WITHIN the team
• Include both:
• Role-base competitions (allow roles to compete AGAINST each other)
• Team-based competitions (those that involve teams made of a mix of
clearly-defined roles)
• This will help team members:
• Understand specifically how each role is depending on the others
• Understand how/when to call “help”
• Build bonds across roles, not just within them
therealkatierose.comcrashrose@gmail.com
MISSION FOCUS
“Winning isn't every thing; it's the only thing.” - Henry
Russell ("Red") Sanders
therealkatierose.comcrashrose@gmail.com
The Mission
• Provides a purpose for ALL levels and roles within the
organization
• Helps ensure that iterative goals are defined in support of
overall business goals
• Acts as a “North Star” to guide individuals in the absence
of appropriate iterative goals
Without it:
• Individuals are incentivized ONLY to meet personal and iterative
goals
• Silos develop
• Morale can diminish as individuals don’t feel their work is valuable
or worthwhile
therealkatierose.comcrashrose@gmail.com
The Focus
In order to keep team members focused on the Mission,
they must believe:
1. The Mission is good.
2. The Mission is possible.
3. They can impact the success of the Mission.
Otherwise, they will prioritize individual goals (which do
meet those criteria) higher than the overall mission.
therealkatierose.comcrashrose@gmail.com
Goal & Mission Definition
• Who is affected?
• E.g., Individual, Team, Organization
• What is the frame of reference?
• E.g., Task, Project, Timeframe
• How is the goal achieved?
• Define success.
therealkatierose.comcrashrose@gmail.com
On The Field
Let me tell you my story…
therealkatierose.comcrashrose@gmail.com
The Bottom Line
• Leadership is important, but only lemmings march off the
cliff. Intelligent, top-performing team members must
believe in where leadership is taking them.
• The mission must be relevant to each team member.
• Leadership must demonstrate to each team member that
his or her role is critical to the success of the mission.
• Communication and inclusion: team members should be
informed so that they can make the best possible “on-the-
field” decisions in support of the mission.
therealkatierose.comcrashrose@gmail.com
Exercise: Visualization
For Team USA in 2010, the players and coaches were
faced with a unique challenge. As the first women’s squad
to compete in a World Championship, they didn’t have any
previous examples of victory to look up to.
Their coaches guided them in visualization exercises to
help them build that image of success within their own
minds. Coach Mark “Mac” Mclaughlin had each player
picture herself on the stand while the Gold medal was
being placed around her neck.
therealkatierose.comcrashrose@gmail.com
Exercise: Visualization
In software delivery, the end result can be “ethereal” until it
is finally realized.
Have your team members picture what the completed
project will look like and how completing the mission will
actually feel.
This will give your team members a way to actually “focus”
on the mission and how they can help affect it.
therealkatierose.comcrashrose@gmail.com
In Closing
• Don’t be afraid to encourage friendly and appropriate
competition within the organization.
• Promote education, awareness, and ownership in order to
achieve effective specialization.
• Provide your team members with relevant, attainable
goals and make them real.
• Work to ensure all team members recognize the value in
their role and others’ roles.
therealkatierose.comcrashrose@gmail.com

More Related Content

Similar to GridIronOps

Rutledge_Travis_SMMBS_PB1_2023-10.pdf
Rutledge_Travis_SMMBS_PB1_2023-10.pdfRutledge_Travis_SMMBS_PB1_2023-10.pdf
Rutledge_Travis_SMMBS_PB1_2023-10.pdfTravisRutledge3
 
Highlights from Soccer Thinking for Management Success
Highlights from Soccer Thinking for Management SuccessHighlights from Soccer Thinking for Management Success
Highlights from Soccer Thinking for Management SuccessPeter Loge
 
Club Management 101: Leading Your Club to Success
Club Management 101: Leading Your Club to SuccessClub Management 101: Leading Your Club to Success
Club Management 101: Leading Your Club to SuccessRoberta Kruse-Fordham
 
Team Building in Sports
Team Building in SportsTeam Building in Sports
Team Building in Sportsaln424
 
Turning It Around During Challenging Times
Turning It Around During Challenging TimesTurning It Around During Challenging Times
Turning It Around During Challenging TimesMarkAdams
 
Presentation1
Presentation1Presentation1
Presentation1eric king
 
5-Step Antidote to Underperforming Teams
5-Step Antidote to Underperforming Teams5-Step Antidote to Underperforming Teams
5-Step Antidote to Underperforming TeamsMark Affleck
 
Malaysia's100 Star Pullout 2014
Malaysia's100 Star Pullout 2014Malaysia's100 Star Pullout 2014
Malaysia's100 Star Pullout 2014Joanna Mary
 
Euryl forde personalbrandcanvas
Euryl forde personalbrandcanvasEuryl forde personalbrandcanvas
Euryl forde personalbrandcanvasEurylForde
 
6 Perspectives on Organisational Design
6 Perspectives on Organisational Design6 Perspectives on Organisational Design
6 Perspectives on Organisational DesignJohn Phillips
 
Career development report group 3
Career development report group 3Career development report group 3
Career development report group 3Leeyhandizon
 
Presentation1
Presentation1Presentation1
Presentation1jokaiye
 
Tello_George_SMM_PB1_2023_October.pptx
Tello_George_SMM_PB1_2023_October.pptxTello_George_SMM_PB1_2023_October.pptx
Tello_George_SMM_PB1_2023_October.pptxgeorgetello13
 
How to Get Found By Recruiters on LinkedIn - Part 2
How to Get Found By Recruiters on LinkedIn - Part 2How to Get Found By Recruiters on LinkedIn - Part 2
How to Get Found By Recruiters on LinkedIn - Part 2Marcia LaReau
 
C3 2012 Institutionalizing SEO - Jeremiah Andrick, Brian McDowell
C3 2012  Institutionalizing SEO - Jeremiah Andrick, Brian McDowellC3 2012  Institutionalizing SEO - Jeremiah Andrick, Brian McDowell
C3 2012 Institutionalizing SEO - Jeremiah Andrick, Brian McDowellConductor
 
Click HERE TO Watch Online College Basketball Game 2018 Li.docx
Click HERE TO Watch Online College Basketball Game 2018 Li.docxClick HERE TO Watch Online College Basketball Game 2018 Li.docx
Click HERE TO Watch Online College Basketball Game 2018 Li.docxbartholomeocoombs
 

Similar to GridIronOps (20)

Professional Development- DMA05
Professional Development- DMA05Professional Development- DMA05
Professional Development- DMA05
 
Rutledge_Travis_SMMBS_PB1_2023-10.pdf
Rutledge_Travis_SMMBS_PB1_2023-10.pdfRutledge_Travis_SMMBS_PB1_2023-10.pdf
Rutledge_Travis_SMMBS_PB1_2023-10.pdf
 
Highlights from Soccer Thinking for Management Success
Highlights from Soccer Thinking for Management SuccessHighlights from Soccer Thinking for Management Success
Highlights from Soccer Thinking for Management Success
 
Position vs Positioning
Position vs PositioningPosition vs Positioning
Position vs Positioning
 
Club Management 101: Leading Your Club to Success
Club Management 101: Leading Your Club to SuccessClub Management 101: Leading Your Club to Success
Club Management 101: Leading Your Club to Success
 
Team Building in Sports
Team Building in SportsTeam Building in Sports
Team Building in Sports
 
Turning It Around During Challenging Times
Turning It Around During Challenging TimesTurning It Around During Challenging Times
Turning It Around During Challenging Times
 
6 Leadership Skills for Cybersecurity Professionals
6 Leadership Skills for Cybersecurity Professionals6 Leadership Skills for Cybersecurity Professionals
6 Leadership Skills for Cybersecurity Professionals
 
Presentation1
Presentation1Presentation1
Presentation1
 
5-Step Antidote to Underperforming Teams
5-Step Antidote to Underperforming Teams5-Step Antidote to Underperforming Teams
5-Step Antidote to Underperforming Teams
 
Malaysia's100 Star Pullout 2014
Malaysia's100 Star Pullout 2014Malaysia's100 Star Pullout 2014
Malaysia's100 Star Pullout 2014
 
Euryl forde personalbrandcanvas
Euryl forde personalbrandcanvasEuryl forde personalbrandcanvas
Euryl forde personalbrandcanvas
 
6 Perspectives on Organisational Design
6 Perspectives on Organisational Design6 Perspectives on Organisational Design
6 Perspectives on Organisational Design
 
Career development report group 3
Career development report group 3Career development report group 3
Career development report group 3
 
Presentation1
Presentation1Presentation1
Presentation1
 
Transcending Boundaries
Transcending BoundariesTranscending Boundaries
Transcending Boundaries
 
Tello_George_SMM_PB1_2023_October.pptx
Tello_George_SMM_PB1_2023_October.pptxTello_George_SMM_PB1_2023_October.pptx
Tello_George_SMM_PB1_2023_October.pptx
 
How to Get Found By Recruiters on LinkedIn - Part 2
How to Get Found By Recruiters on LinkedIn - Part 2How to Get Found By Recruiters on LinkedIn - Part 2
How to Get Found By Recruiters on LinkedIn - Part 2
 
C3 2012 Institutionalizing SEO - Jeremiah Andrick, Brian McDowell
C3 2012  Institutionalizing SEO - Jeremiah Andrick, Brian McDowellC3 2012  Institutionalizing SEO - Jeremiah Andrick, Brian McDowell
C3 2012 Institutionalizing SEO - Jeremiah Andrick, Brian McDowell
 
Click HERE TO Watch Online College Basketball Game 2018 Li.docx
Click HERE TO Watch Online College Basketball Game 2018 Li.docxClick HERE TO Watch Online College Basketball Game 2018 Li.docx
Click HERE TO Watch Online College Basketball Game 2018 Li.docx
 

Recently uploaded

The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demoHarshalMandlekar2
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024Lorenzo Miniero
 
Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 3652toLead Limited
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Ryan Mahoney - Will Artificial Intelligence Replace Real Estate Agents
Ryan Mahoney - Will Artificial Intelligence Replace Real Estate AgentsRyan Mahoney - Will Artificial Intelligence Replace Real Estate Agents
Ryan Mahoney - Will Artificial Intelligence Replace Real Estate AgentsRyan Mahoney
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxLoriGlavin3
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxLoriGlavin3
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterMydbops
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESmohitsingh558521
 

Recently uploaded (20)

The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demo
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024
 
Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Ryan Mahoney - Will Artificial Intelligence Replace Real Estate Agents
Ryan Mahoney - Will Artificial Intelligence Replace Real Estate AgentsRyan Mahoney - Will Artificial Intelligence Replace Real Estate Agents
Ryan Mahoney - Will Artificial Intelligence Replace Real Estate Agents
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL Router
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
 

GridIronOps

  • 1. GRIDIRONOPS What Women's Tackle Football Can Teach Us About Competitive Software Delivery therealkatierose.comcrashrose@gmail.com
  • 2. About me… • Defensive End • 4 years w/ NY Sharks • 2 years as Marketing Director • 2013 2nd Team All-American • 2014 All-American • UI/UX & Web Developer • Sr. Consultant at Booz Allen Hamilton • 14 Years on the “Operations Side” therealkatierose.comcrashrose@gmail.com
  • 3. THE CULTURE QUESTION “We estimate that, by 2018, 90% of organizations attempting to use DevOps without specifically addressing their cultural foundations will fail.” – Ian Head, Gartner’s Research Director therealkatierose.comcrashrose@gmail.com
  • 4. WHY FOOTBALL? “People who work together will win, whether it be against complex football defenses, or the problems of modern society.” – Vince Lombardi therealkatierose.comcrashrose@gmail.com
  • 5. Football Culture • In football, culture is CRITICAL to success • Overlap between DevOps and Football: • Specialization • Mission Focus • Teamwork • Agility & Flexibility • Continuous Assessment • Some roles achieve more “glory” that others, but we all (hopefully) find it rewarding. therealkatierose.comcrashrose@gmail.com
  • 6. WHY WOMEN’S FOOTBALL? “The sport is all eleven people working together at the same time, or the play breaks down. Those aren’t football lessons; those are life lessons.” – Jen Welter, Team USA Linebacker and first female NFL Coach in “What Did Football Teach Me” by Emory Hunt therealkatierose.comcrashrose@gmail.com
  • 7. Culture Change As Adults Like the members of a software delivery organization, a successful women’s football team requires that grown adults make significant cultural changes. “For women the culture of football is being learned at an older age but still plays a major role in the success of women’s football.” – Coach Lybrant Robinson Former NFL & CFL Defensive Lineman Current NY Sharks Defensive Coordinator therealkatierose.comcrashrose@gmail.com
  • 9. SPECIALIZATION VS. SILOS “You get hit the hardest when trying to run or hide from a problem. Like the defense on a football field, putting all focus on evading only one defender is asking to be blindsided.” ― Criss Jami, Killosophy therealkatierose.comcrashrose@gmail.com
  • 10. Silos Specialization ✔ Refined Skillsets ✔ Refined Skillsets ✖ Limited Scope/Orbit ✔ Fosters "Big Picture" ✖ Encourages "Good Enough" ✔ Encourages Ownership & Accountability ✖ Susceptible to Failure From Communication Breakdown ✔ Increased Communication Channels & Feedback Loops ✖ “Tunnel Vision” ✔ “Head-on-a-swivel” ✖ Teams are Homogenous ✔ Team Roles are Diverse therealkatierose.comcrashrose@gmail.com
  • 11. On the Field: The Example To demonstrate the effect of silos vs. ineffective and effective specialization, let’s take a look at a basic scenario of defensive line play. QB CRG LG LTRT DEDE DT DT Quarterback (QB) is the player who will have the ball. Defensive Linemen (DL) are the players who will try to tackle the QB while she has the ball. Offensive Linemen (OL) are the players who will try to protect the QB from being tackled by the DL. therealkatierose.comcrashrose@gmail.com
  • 12. On the Field: The Setup Let’s say that after the ball is snapped, the Left DE rushes up the edge, but the DT’s don’t get a push up the middle, leaving a potential running lane for the QB. QB CRG LG LTRT DEDE DT DT therealkatierose.comcrashrose@gmail.com
  • 13. CRG LG LT RT DE DE DT DT QB CRG LG LT RT DE DE DT DT QB DON’T: Focus ONLY on the task you’ve been given, without taking account of other potential risks. DON’T: Sacrifice the completion of your own job to compensate for another’s. Silos Poor Specialization therealkatierose.comcrashrose@gmail.com
  • 14. On the Field: Good Specialization Left DE completes assignment, staying outside until QB has passed her and can no longer bounce outside. She then pursues QB, forcing her back inside. DT is able to get off her block and tackle QB for a loss. CRG LG LT RT DE DT QB DT DE therealkatierose.comcrashrose@gmail.com
  • 15. The Bottom Line DO YOUR JOB… until… The Job is Done -or- The Job Changes • Communication and Education are KEY to knowing WHEN the job is done and/or has changed. • Don’t be afraid to call “HELP!” therealkatierose.comcrashrose@gmail.com
  • 16. Exercise: A Little Healthy Competition What to do: Have internal competitions with short-term goals. • Football teams are constantly in competition WITHIN the team • Include both: • Role-base competitions (allow roles to compete AGAINST each other) • Team-based competitions (those that involve teams made of a mix of clearly-defined roles) • This will help team members: • Understand specifically how each role is depending on the others • Understand how/when to call “help” • Build bonds across roles, not just within them therealkatierose.comcrashrose@gmail.com
  • 17. MISSION FOCUS “Winning isn't every thing; it's the only thing.” - Henry Russell ("Red") Sanders therealkatierose.comcrashrose@gmail.com
  • 18. The Mission • Provides a purpose for ALL levels and roles within the organization • Helps ensure that iterative goals are defined in support of overall business goals • Acts as a “North Star” to guide individuals in the absence of appropriate iterative goals Without it: • Individuals are incentivized ONLY to meet personal and iterative goals • Silos develop • Morale can diminish as individuals don’t feel their work is valuable or worthwhile therealkatierose.comcrashrose@gmail.com
  • 19. The Focus In order to keep team members focused on the Mission, they must believe: 1. The Mission is good. 2. The Mission is possible. 3. They can impact the success of the Mission. Otherwise, they will prioritize individual goals (which do meet those criteria) higher than the overall mission. therealkatierose.comcrashrose@gmail.com
  • 20. Goal & Mission Definition • Who is affected? • E.g., Individual, Team, Organization • What is the frame of reference? • E.g., Task, Project, Timeframe • How is the goal achieved? • Define success. therealkatierose.comcrashrose@gmail.com
  • 21. On The Field Let me tell you my story… therealkatierose.comcrashrose@gmail.com
  • 22. The Bottom Line • Leadership is important, but only lemmings march off the cliff. Intelligent, top-performing team members must believe in where leadership is taking them. • The mission must be relevant to each team member. • Leadership must demonstrate to each team member that his or her role is critical to the success of the mission. • Communication and inclusion: team members should be informed so that they can make the best possible “on-the- field” decisions in support of the mission. therealkatierose.comcrashrose@gmail.com
  • 23. Exercise: Visualization For Team USA in 2010, the players and coaches were faced with a unique challenge. As the first women’s squad to compete in a World Championship, they didn’t have any previous examples of victory to look up to. Their coaches guided them in visualization exercises to help them build that image of success within their own minds. Coach Mark “Mac” Mclaughlin had each player picture herself on the stand while the Gold medal was being placed around her neck. therealkatierose.comcrashrose@gmail.com
  • 24. Exercise: Visualization In software delivery, the end result can be “ethereal” until it is finally realized. Have your team members picture what the completed project will look like and how completing the mission will actually feel. This will give your team members a way to actually “focus” on the mission and how they can help affect it. therealkatierose.comcrashrose@gmail.com
  • 25. In Closing • Don’t be afraid to encourage friendly and appropriate competition within the organization. • Promote education, awareness, and ownership in order to achieve effective specialization. • Provide your team members with relevant, attainable goals and make them real. • Work to ensure all team members recognize the value in their role and others’ roles. therealkatierose.comcrashrose@gmail.com

Editor's Notes

  1. My Story Coach having us drink water was trying to build faith in leadership rather than the mission itself Bounced from LB to DL, etc. Coach LB came in and said that the DL was the most important unit on the field. That, without us, the mission would fail.