This document discusses how greater transparency in educational institutions through technology can improve quality of services. It notes that transparency allows all to understand each institution's characteristics and share best practices, leading to gradual quality improvements. The document also discusses how new technologies require new skills for students and teachers to operate in virtual environments. This includes skills for seeking, sharing, and developing knowledge through digital tools as well as acting in new social spaces. Technology further allows new forms of teaching and learning through tools for information processing, knowledge access, communication, and online social interaction that eliminates barriers of space and time between teachers and students. A new educational system and policy is needed to implement extensive use of technology for online learning environments, new organizational forms, and educator training