GCS is a team of experienced Strategic & Tactical Planners, Project Managers, Space Planners, AutoCAD technicians and Project Coordinators that support teams and projects throughout the globe.

1. EXECUTIVE SUMMARY
© 2016 Graebel Companies, Inc. All rights reserved. All trademarks are property of their respective owners.
EXECUTIVE
SUMMARY

2. EXECUTIVE SUMMARY
© 2016 Graebel Companies, Inc. All rights reserved. All trademarks are property of their respective owners.
EXECUTIVE SUMMARY
For more than half a century, Graebel has delivered uncompromising worldwide service and value to the world’s
leading corporations. World Class programs, industry-leading innovations, expertise and performance results are
found in this one of a kind company where a singular philosophy of Commitments Made, Commitments Kept™ is
practiced everywhere, everyday in the organization.
Graebel is the nations’ most recognized workplace program manager and provides services to more than 250 of the
Fortune 1000 companies. As a fully integrated Program Management firm, Graebel provides services in four (4) major
arenas: MAC and Move Program Management, Project and Logistics Management, and Furniture Services
Management. We offer a complete portfolio of services including a variety of MAC services, project management,
design, space planning, space management including furniture services, relocation, furniture assessment and
specification, along with, installation, transportation, warehouse services, reconfiguration, refurbishment, asset
liquidation, and more!
Experience Best In Class Results
At any given time, one or more of a corporations facilities around the
globe are under renovations, opening, closing, growing or
consolidating. Managing of all these services efficiently and cost-
effectively requires a seasoned and experienced team of experts
who are familiar with all aspects of a facilities workspace. That
expert must ensure that all this activity is carried out in a coordinated
and consistent manner with a sensitivity of the organizations specific
needs, with an understanding of the project’s unique circumstances
and in accordance with the company’s policies, procedures and
culture.
Change is inevitable. Whether you relocate one office or hundreds, churn and stress can have significant impact on
employees and a corporation’s bottom line. With our teams combined commercial workplace knowledge and
experience, Graebel has managed more square footage environments than anyone else worldwide. This is why
leading Fortune 1000 companies choose Graebel to effectively and efficiently manage their MAC, move, project and
furniture management needs.
Extensive experience sets proper expectations. Best-practices reduce cost, minimizing disruption.
Throughout our partnership, Graebel will offer solutions to you our client and provide a one-stop solution with the
following benefits:
> Always accessible, available and accountable
> Timely, accurate communications
> Attention to detail
> Documented processes and procedures
> Leveraged purchasing power
> Seamless service delivery that minimizes disruption
> Expectations and SLA’s documented, understood by suppliers and trained to your culture
> Unparalleled expertise, our experience equals value add to you
> Graebel will work for you our valued client
GRAEBEL GIVES YOU A SINGLE SOURCE
FOR EVERYTHING RELATED TO PROGRAM
MANAGEMENT:
• SMARTER PROCESSES
• MORE ATTENTION TO DETAIL
• FLEXIBILITY OF OUR GLOBAL
SUPPLY CHAIN
• CONFIDENCE OF OUR MAKE-IT-
GREAT GUARANTEE

3. EXECUTIVE SUMMARY
© 2016 Graebel Companies, Inc. All rights reserved. All trademarks are property of their respective owners.
Why Graebel, key differentiators.
Exclusive to Graebel is our program management portfolio, featuring solutions and a comprehensive array of
integrated capabilities designed to give you, our client, full support to achieve your business objectives. Graebel has
built a proven approach to take your account/project(s) from concept to completion that starts with your vision and
goals. At Graebel, we are committed to making every experience a great experience. We have demonstrated this
for over two decades by highlighting the fact that we have never been terminated for cause. We take this statistic to
heart because we are committed to providing first in class service to our clients. Graebel’s core values are based
upon truth, love and integrity.
Top companies turn to Graebel for U.S. and worldwide workplace solutions, because performance and results are
driven by our experienced, skilled professional’s on-staff. With one seamless platform, Graebel offers highest quality
solutions at leveraged volume-pricing for exceptional, sustainable outcomes in 165 countries. We do this by delivering
full program management, planning services, relocation coordination, MAC relocations, installations and
reconfigurations with our own work force and managing to our make it great guarantee.
At Graebel we are committed to making every experience a great experience both internally and externally.
Graebel has the most diverse team of account managers/coordinators, project/relocation managers and management
team that are highly experienced and knowledgeable in providing program management services to large global
national accounts. On average our account coordinators/account managers have eighteen (18) years of commercial
workplace industry experience. Our project / relocation managers have an average of twenty-one (21) years of
commercial workplace industry experience. With our teams years combined commercial workplace services
experience, we understand how to maximize time and cost-savings for each client's project.
The Graebel team is involved from the point of implementation and throughout our contractual relationship. Upon
award and implementation Graebel will assign a dedicated team of highly experienced, account coordinator(s),
account manager(s) and project/ relocation manager(s) to support services throughout your portfolio of location(s).
Plus, we support our hands-on management with the leading technology, featuring predictive analytics, tracking and
real-time reporting.
The experience of our teams allows us the ability to be flexible to each of our client's unique needs and to adapt
quickly to ever-changing requirements which is the hallmark of our commercial workplace services team of subject
matter experts. Our teams are very open and communicative and love getting to know our clients, their culture, their
unique requirements and what drives them. We adapt to our clients and their needs to make them more efficient.
Simply stated we love what we do, our team and our clients.
Caring about
the things our
clients care
about
Making it right
when the
unexpected
happens
Always
responding the
same day
Our Make-it-Great
Guarantee

4. EXECUTIVE SUMMARY
© 2016 Graebel Companies, Inc. All rights reserved. All trademarks are property of their respective owners.
Global Supply Chain Management
Graebel has a vast network 8,389 fully vetted and qualified services providers that provide some of our blue collar
services. Graebel provides MAC and move management, program management and planning services in-house
with a staff of full-time employees and a variable workforce.
Corporate relocation suppliers are increasingly embracing the cost efficiencies and other benefits offered by a vendor
management or service arranger business model. Few companies in this industry (and none of the largest) internally
employ the expertise required for full, localized service across the nation and in some cases in only select locations.
Nearly all the major moving and storage companies serve their customers through Independent Contractors (IC’s),
Terminal Services Contractors (TSC’s) and numerous specialty service providers.
Once a service provider is fully on boarded, Graebel ensures they are trained to our client’s process and procedures
to ensure all services are provided to respective client’s and Graebel standards.
Graebel has a vendor management team and global Supply Chain Manager whose sole responsibility is vetting and
qualifying service providers. Each service provider is required to review and sign a mutual confidentiality agreement,
a service provider agreement with client specific requirements and Graebel standards in the form of SLA’s/KPI’s
outlined within the agreement. Each supplier is required to meet our client’s and the Graebel insurance requirements
and maintain a master certificate of insurance on file at all times.
Through our network of vetted and qualified service providers, Graebel assigns project roles based on capabilities.
Due to our greater buying ability, based upon aggregating our annual spend of over $1.5B in the moving and storage
industry, Graebel is able to negotiate the best providers at the best rates which is a win/win scenario for our clients
and service providers.

5. EXECUTIVE SUMMARY
© 2016 Graebel Companies, Inc. All rights reserved. All trademarks are property of their respective owners.
EFFICIENTLY MANAGE WORKPLACE MOBILITY
Graebel Commercial Services (GCS) was created based on a unique need by our
clients. We are a team of experienced Strategic & Tactical Planners, Project
Managers, Space Planners, AutoCAD technicians and Project Coordinators that
support teams and projects throughout the globe.
PROGRAMS SERVICE OPTIONS CLIENT VALUE
PLANNING &
PROJECT
SERVICES
> Project Management
> Change Management
> Planning and Programing
> AutoCAD® Services
> Strategic Space Planning
> Installation drawings
> Budget forecasts to actual
> Space utilization studies
> Program management
> Unbiased recommendations and solutions
> Program strategies
> RFP & MAC transition plans
> Reporting & SLA metrics
> Furniture specifications
> Assets evaluation and disposition
> RFP development and assistance
MOVE, ADD &
CHANGES (MAC)
PROGRAM
MANAGEMENT
> Work Order Management
> Dedicated & Variable
Resources
> Onsite & Remote Support
> Vendor Management
> Change Management
> Move Coordination
> Tactical Planning
> Review existing program
> Define or redefine program scope
> Recommend team structure
> Reduce employee downtime
> Define project schedules
> Propose practical best practices
> Review and recommend proven process
> Establish and monitor goal(s)
> Risk avoidance
> Custom reporting based on SLA’s
> Manage, track and measure each supplier's
performance and results
GLOBAL SUPPLY
CHAIN VENDOR
MANAGEMENT
> Preferred Services
> Best In Market Rates
> Cultural Expertise
> Local Experience
> All suppliers are vetted and contracted by
GCS
> Supply chain network
> Union resources nationwide
> Negotiated national or global pricing
> Risk mitigation via Graebel Risk Management
team
> OFAC and C-TPAT Compliant

6. EXECUTIVE SUMMARY
© 2016 Graebel Companies, Inc. All rights reserved. All trademarks are property of their respective owners.
Here’s to the world ahead.
SM