Gordon Ramsay has a 10-point plan for improving restaurants that need help boosting sales and profits, which involves having clear objectives, strong leadership, the right décor and menu, disciplined kitchen and staff training, motivating employees, and delivering great customer service. Running a sales team is similar and requires clear objectives, skilled managers, a disciplined selling process, training, skilled employees, desirable products, understood processes, and great customer service. The author offers sales audits through their company that can deliver impressive results like Ramsay, by impartially observing businesses and focusing on improving results rather than day-to-day operations.