Good Work Design: Design for Workplace Diversity Visions Conference 2019

1. Good Work Design
Design for Workplace Diversity
Dr Sara Pazell

2. “
”
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3. OUTLINE
• Good Work Design: define
• Ideation – good ideas for design
• Design for Diversity: individual, operational
conditions, work variety, work and job
design considerations
• Case Studies

4. Good Work Design
Identify opportunities
& problems
Inquiry Bring people & teams
together
Create solutions
Improve human
performance
Robust outcomes,
empirically
demonstrated
~ adapted from Spirovski, 2018
Create environments
in which you thrive
“
”Pazell, S. (2018). Good work design: Strategies to embed human‐centred design in organisations
[published thesis]. Brisbane, QLD: University of Queensland, Sustainable Minerals Industry,
Minerals Industry Safety Health Centre

5. Ideas‐Generation
To implement good work design, traditional hazard identification and risk determination methods are insufficient for
the nomination of tasks for effective (re)design and enhanced performance
Pazell, S. (2018). Good work design: Strategies to embed human‐centred design in
organisations [published thesis]. Brisbane, QLD: University of Queensland, Sustainable
Minerals Industry, Minerals Industry Safety Health Centre

6. SIA/AIHS
• OHS Body of
Knowledge
• Conceptual
Model
http://www.ohsbok.org.au/wp‐content/uploads/2013/12/1‐Preliminaries.pdf?ce18fc

7. Salutogenesis
• Positive
Psychology
• Innovation
• Strategic across
the whole of the
organisation
https://www.linkedin.com/pulse/good‐work‐design‐conceptual‐framework‐sara‐pazell‐mba‐phd‐cpe/
https://www.aihs.org.au/news‐and‐publications/news/how‐embed‐human‐centred‐design‐your‐organisation

8. Design for Diversity
Physical Sensori‐
Cognitive
Cultural Situational
Context

10. Work Design ‐ Good
• Ideas generation for good work design &
design for diversity

11. Task Analysis
Physical Cognitive Organisational
Create environments
in which you thrive
“
”

12. Prescribed
Disclosed
Imagined
Done WORK
~ Steve Shorrock, 2018

14. Analysis
Work Design
Job Design
Outward Facing
Inward Facing

15. Design Strategy
Concept Elements Team
Create environments
in which you thrive
“
”

16. What?
So What?
Now What?
Take‐Aways
o Design for Diversity = diverse workforce now and
envisioned in the future; diverse work
conditions/operational demands, workforce trends,
and varieties
o Design, through positive‐psychology/salutogenic
approach, that addresses this diversity is a fiercely
competitive approach to business; it can stimulate
ideas and lead to innovation

17. Good Work Design
Strategies to Embed Human‐Centred
Design in Organisations
Dr Sara Pazell