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GM GOODWRENCH  CUSTOMER RETENTION PROGRAM
WE’RE LOSING OUR CUSTOMER BASE 46% 59%
$6.9 BILLION SMACKERS
SERVICE SELLS SALES
What do your customers  WANT?
[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEFECTION POINTS ,[object Object],[object Object]
Tires ,[object Object]
Tires ,[object Object]
Tires ,[object Object],[object Object]
DEFECTION POINTS ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object],[object Object],[object Object]
Facts About Your Customers ,[object Object],[object Object],[object Object]
Facts About Your Customers ,[object Object]
Facts About Your Customers ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object],IMPORTANT  STUFF
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH CUSTOMER RETENTION PROGRAM ,[object Object]
GM GOODWRENCH  CUSTOMER RETENTION PROGRAM

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