Personal Information
Organization / Workplace
Greater Philadelphia Area United States
Occupation
Automotive Retail Growth Specialist Maritz LLC
Industry
Automotive
About
Rob Kealey has over 35 years of Ford and Kia OEM and Retail experience in the Fixed Operations space. He has worked on the FCA Chrysler Express Lane Project as well as Ford Motor’s Service Advantage performance and SMARTT mobile equipment/shop management initiatives. After serving in senior dealership positions Rob decided in 2010 to combine his real world experience and marketing education to launch his own consultancy.
Rob’s passion is creating lean/Six Sigma based processes that ensure consistent, high quality customer handling and leverage key transaction points that can make or break a sale. He has worked with over 100 dealer teams to identify areas of revenue opportunity, and d...
Tags
service
gm
traffic
kia
mitsubishi
toyota
advisors
dealers
fixed ops
audi
chrysler
ford
chevy
process
nissan
parts and service
sales
mercedes
bmw
vw
maritz
mpi
customer satisfaction
csi
j d powers
mlr
profit
satisfaction
profits
market share
parts
See more
Personal Information
Organization / Workplace
Greater Philadelphia Area United States
Occupation
Automotive Retail Growth Specialist Maritz LLC
Industry
Automotive
About
Rob Kealey has over 35 years of Ford and Kia OEM and Retail experience in the Fixed Operations space. He has worked on the FCA Chrysler Express Lane Project as well as Ford Motor’s Service Advantage performance and SMARTT mobile equipment/shop management initiatives. After serving in senior dealership positions Rob decided in 2010 to combine his real world experience and marketing education to launch his own consultancy.
Rob’s passion is creating lean/Six Sigma based processes that ensure consistent, high quality customer handling and leverage key transaction points that can make or break a sale. He has worked with over 100 dealer teams to identify areas of revenue opportunity, and d...
Tags
service
gm
traffic
kia
mitsubishi
toyota
advisors
dealers
fixed ops
audi
chrysler
ford
chevy
process
nissan
parts and service
sales
mercedes
bmw
vw
maritz
mpi
customer satisfaction
csi
j d powers
mlr
profit
satisfaction
profits
market share
parts
See more