This document summarizes Michael Palotas' presentation on testing at eBay. It discusses eBay's history and growth, introducing agile development practices. It emphasizes the importance of test automation, preventing bugs, and productivity/efficiency. It outlines eBay's approach to horizontal and vertical testing support. It also discusses test management, metrics, open source tools, and goals of reducing bugs while improving user experience.

1. TESTING AT EBAY
MICHAEL PALOTAS
EBAY INTERNATIONAL
12. NOVEMBER 2013

2. WHO AM I?
Michael Palotas
Head of Productivity & Test Engineering
Pfingstweidstrasse 60
8005 Zürich
Switzerland
Email: mpalotas@ebay.com
TESTING @ EBAY
2

3. THE COMPANY
TESTING @ EBAY
3

4. EBAY INC.
TESTING @ EBAY
4

5. EBAY FACTS
Founded in 1995
Based in San Jose, California
28000 employees worldwide
>100 million active buyers and sellers worldwide
2500 USD transaction volume every second
TESTING @ EBAY
5

6. EBAY FACTS
2 billion page views every day
75 billion database calls every day
>179 million downloads of eBay Inc’s mobile apps
TESTING @ EBAY
6

7. TESTERS
RAISE
YOUR
HANDS
TESTING @ EBAY
7

8. DEVELOPERS
RAISE
YOUR
HANDS
TESTING @ EBAY
8

9. AGILE PEOPLE
RAISE
YOUR
HANDS
TESTING @ EBAY
9

10. NOW SHAKE HANDS
TESTING @ EBAY
10

11. LOOKING BACK
TESTING @ EBAY
11

12. AGILE?
Waterfall - 6 months
Development
Test
Agile - 2 weeks
Development
Test
TESTING @ EBAY
12

13. THE BI(U)G HUNT
TESTING @ EBAY
13

14. AUTOMATION
TESTING @ EBAY
14

15. OR IS THIS ACTUALLY THE PRESENT FOR YOU?
TESTING @ EBAY
15

16. HOW ABOUT PREVENTING BUGS?
TESTING @ EBAY
16

17. PRODUCTIVITY
&
TEST ENGINEERING
Make the team more
efficient
&
productive
TESTING @ EBAY
17

18. HORIZONTAL / VERTICAL SUPPORT
HORIZONTAL SUPPORT
VERTICAL
VERTICAL
VERTICAL
TEAM 1
TEAM 2
TEAM 3
TESTING @ EBAY
18

19. HORIZONTAL SUPPORT
TDD
Automation
Advice
Architecture
Infrastructure
TESTING @ EBAY
19

20. VERTICAL SUPPORT
Rapid testing / exploratory approach
Focus on fast feedback
Manual testing: Very very very very important
Focus on primary work artifacts
Domain Knowledge
TESTING @ EBAY
20

21. Do we still need testers?
Or developers only?
TESTING @ EBAY
21

22. A FEW WORDS ON
(TEST) MANAGEMENT

23. A WORD ON MEASUREMENT & METRICS
TESTING @ EBAY
23

24. THE RACE TO ZERO
Npr.org
TESTING @ EBAY
24

25. OPEN SOURCE
It is free
(it is not really free …)
Faster innovation cycles
Independence
Engagement / opportunities to grow
Hiring advantage
TESTING @ EBAY
25

26. THE LONG LEASH
TESTING @ EBAY
26

27. HYGIENE FACTORS
TESTING @ EBAY
27

28. THE BIG GOAL
TESTING @ EBAY
28

29. THANK YOU!

30. REFERENCES
• http://weekendreflection.blogspot.ch/
• http://perfectplate.com/
• http://www.jamshid-ibrahim.net/
• http://simplehomemade.net/
• http://npr.org
• http://creatia2013.wordpress.com/
• www.kaushik.net
• Sackmesser.ch
• http://betterafter50.com
• http://estonianfreepress.com/
TESTING @ EBAY
30