The document summarizes a business assessment tool that identifies performance gaps. The tool is an online survey with questions about business practices rated on importance and current performance. Upon completion, it generates a personalized report showing where to focus future development. The report highlights "hot spots" or main performance gaps to improve business success through better people management and development. The assessment is designed to help any organization serious about empowering people through fact-based knowledge.

1. Business Assessments Presentation
By
Wendy Taylor
Marketing Director

2. Business Assessments - Explained:
A well designed Business Assessment will save you time and
money in gathering information pre and post training and
development

3. What is it - Assessment?
It’s on-line and structured around your services
There are three answer types
How well do you do this currently
How important is this for your future success
Optional additional comments
Performance gaps are identified
“A Performance Gap is the difference between how well something is done and
how important it is perceived to be for future career development.”
Upon completion of the survey a personalised and/or group report is
produced
Report shows where to focus future development – Main “hot spots”

4. WinningInsights
Framework – used in
Consultancy Change
Projects
Commissioned by Prof
Graeme Cocks of
Melbourne Business
School – Based on Best
Selling Management
Book

5. Management
Development
Framework – used by
Trainers
Institute of Leadership
and Management Skills
Maps
Team Leadership
Management &
Leadership

6. The Information Security
Framework
Best Practice to follow
Guides / Toolkit
Templates
A starting point
On-line Review
Reporting
Full Consulting Package
ICAS
ACCA
AON Insurance
IAAITC

7. What does it do?
Assists you in your sales process
Helps clients to better understand what they know and don’t know –
brings the unconscious to the conscious mind
Shows your clients what is most important to their future success
Shows where the “Performance Gaps” are in knowledge, experience
and building profitable business through people
Results show overall business and management competencies against
your a competency framework.
Report clearly shows where focus needs to be placed to build a
stronger and more profitable business

8. Performance Gaps
Improving the performance gaps
Improved Performance, Morale and Productivity
Improved and focussed Business through people development
The Winning Organisations of Today
Also known as Opportunity Gaps

9. Who is it designed for?
Any organisation that is serious about developing through, fact knowledge
and empowered people.
The Process

10. How to access it?
Via a website
Email with a hyperlink
E-commerce facility

11. What happens next?
Participants receive an email with instructions for accessing
the Diagnostic
Email contains a link to the Diagnostic
Participants can print email as an aide to completing the
Diagnostic
Report(s) Produced

12. WinningWheel©

14. ILM Unit Performance Gap – Highest
to Lowest
Performance Importance Performance
Unit Score Score Gap
Manage Customer Service in own area of Responsibility 1.0 7.0 -6.0
Manage Knowledge in own Area of Responsibility 2.0 5.5 -3.5
Lead and Manage Meetings 3.0 6.0 -3.0
Support Team Members to Identify, Develop & Implement
3.5 4.8 -1.3
new Ideas
Manage or Support Equality of Opportunity, Diversity and
3.8 4.0 -0.2
Inclusion
Procure Supplies 1.0 1.0 0.0
Make Effective Decisions 6.8 6.8 0.0
Manage Conflict in a Team 5.3 2.3 3.0
Participate in Meetings 5.5 1.5 4.0

15. % Performance % Importance Performance
Dimension Survey Statement
Score Ranking Gap (-/+)
Physical Security PS2.2. It is company policy to restrict the use of portable
14.3 92.9 -78.6
media, such as USB sticks, CD's, etc.
Physical Security PS1.4. Filing cabinets containing confidential / personal data
14.3 71.4 -57.1
are locked when the premises are empty.
System Security OP2.3.1: Internet usage is limited and all employees
understand the necessity of closing down any internet 28.6 71.4 -42.8
connection when not in use.
Security Management SP5.5: Our Organisation has documented procedures when
when working with external contracts are ended which include measures for
35.7 64.3 -28.6
others ensuring their access to systems and documents is terminated
with immediate effect.
Physical Security PS1.2. There is a procedure in place for the booking out of
physical files/documents containing personal or commercially 35.7 92.9 -57.2
sensitive data which is adhered to by all staff.
System Security OP3.2.1: All employees are made aware of the security policies
35.7 85.7 -50.0
surrounding the systems they have access to.
Physical Security OP1.1.4. Our Organisation has documented policies and
procedures for managing visitors, including signing in, escort, 35.7 92.9 -57.2
access logs, reception, hosting and signing out.
Security Awareness and SP1.3.3 Staff are made aware of our Organisation's
42.9 92.9 -50.0
Training contingency plans should a disaster strike.
Business Continuity SP6.4: Our contingency, disaster recovery and business
Planning and Disaster continuity plans are periodically reviewed, tested and revised, 42.9 71.4 -28.5
Recovery then communicated to all staff.
Business Continuity SP6.3: Our Organisation considers both physical and electronic
Planning and Disaster requirements in their disaster/business continuity plans.* 42.9 57.1 -14.2
Recovery

16. Security Awareness SP1.1: I understand my personal responsibilities regarding the
and Training security policies of our Organisation. 57.1 100.0 -42.9
Security Awareness SP1.3.2 Employees receive updates on our Organisation's security
and Training policies as and when they are amended.* 92.9 100.0 -7.1
Physical Security PS1.1. All the access points, including doors, gates, windows,
skylights, emergency exits are secured and checked before the
78.6 100.0 -21.4
premises are vacated.
System Security OP2.1.4: Our Organisation does not allow staff to install software of
57.1 100.0 -42.9
any kind.
Data Protection Act DPA2: Management have communicated the importance of the Data
100.0 100.0 0.0
Protection Act.*
Security Awareness SP1.3.4 Management pro-actively enforce security policies.
50.0 92.9 -42.9
and Training
Security Awareness SP1.3.3 Staff are made aware of our Organisation's contingency
and Training plans should a disaster strike. 42.9 92.9 -50.0
Business Continuity SP6.2: Our organisation has a documented business continuity plan
Planning and Disaster which has been communicated to all staff. 42.9 92.9 -50.0
Recovery
Security Management SP5.2: Our Organisation ensures that external parties adhere to all
when working with our policies and regulations with regard to Information Security.* 100.0 92.9 7.1
others
Security Policies and SP4.3: Management carry out periodic reviews of all security
Regulations policies and procedures. These reviews cover everything from the
71.4 92.9 -21.5
handling of data, IT security and physical security.

17. Section Reporting –
full breakdown per
question / statement

18. Statement Level Scores per unit
Performance Importance Performance
Score Rating Gap
I have been involved in identifying the
5.0 5.0 0.0
performance requirements of my role.
I have measured my progress against set
3.0 5.0 -2.0
objectives.
I have been involved in identifying gaps in
6.0 6.0 0.0
my skills and knowledge.
I am confident in planning and
6.0 6.0 0.0
implementing my own development.

19. Training –
ILM skills maps in Team Leading and Management
Management Competencies
Training Needs Analysis
Course Evaluation
Pre and Post Training – Journey Travelled
Consulting
WinningInsights© - Organisational overview
Business Insights Range
Information Security
Customer Care

20. Benefits to You
Shows ROI to clients
Sales tool – get buy-in and substantiate recommendations
Saves time and therefore money
Accurate tool to identify needs
Pre and Post training needs assessment
Working Smarter
Leaders in the field

21. Why Taylored Assessments
Local Company – working nationally and
internationally
Values are integrity and honest communication
Statistical Analysis made simple
Wide range of Assessments
Total flexibility to develop your own in your brand
You keep IPR – We provide know how and system
Fully managed service
Sophisticated system – producing analytics that make
sense