The document discusses various aspects of travel insurance policies and tours, including: 1) Prior to planning a tour, thorough market research should be done on competitors' offerings, demand for the tour, and potential profit. 2) By signing a booking form, clients acknowledge tour conditions, cancellation charges, and a contract is formed between the traveler and operator. 3) Standard travel insurance usually covers travelers up to a certain age limit and excludes certain dangerous activities and pre-existing medical conditions.

1. General exceptions to travel insurance policies include: a. Age limits b. All of the given options
C. Dangerous occupations d. Pre-existing ailments
Below is a list of sporting activities. Which activity is not considered a hazardous sport or
occupation by travel insurance companies/policies? a. Hiking b. Sky-diving c. Diving d. Formula
1 racing
You are an agent at a tour agency. A business owner approaches you for advice on tour packages
for his/her sales staff members. The purpose of the tour would be to serve as a bonus in the form
of an all-expenses-paid trip. What type of tour package would you recommend to them? a.
Inclusive tour b. Business tour c. Independent tour d. Incentive tour

2. You are a travel agent for Sure Travel in Menlyn Mall. Thelma and Louise, best friends since
1948, want to travel to Italy for two weeks. They have never travelled abroad before and are very
excited about visiting famous cities such as Rome, Venice and Verona. They have dreamed
about travelling to Europe for many years and are finally ready to embark on this long-awaited
journey. The person employed as the escort for a group of tourists, usually for the duration of the
entire tour, perhaps supplemented by local guides is called the ... a. group manager. b. tour
manager. c. transport operator. d. tour operator.
Prior to planning a tour, it is important for a travel agent to do thorough market research on a
number of things, including: a. All of the given options. b. Your competitors' offerings. c. The
demand for a tour and its potential customers. d. The tour components and your potential profit.
By signing the booking form, clients acknowledge that they have familiarised themselves with
the conditions of carriage, booking conditions and cancellation charges, and this forms a contract
between the traveller and the tour operator. The most important points to be considered are as
follows: a. Luggage allowance and acceptance of booking b. All of the given options. C. Price
and booking procedure d. Cancellation procedures
Prior to planning a tour, it is important for a travel agent to do thorough market research on a
number of things, including: a. All of the given options. b. Your competitors' offerings. c. The
demand for a tour and its potential customers. d. The tour components and your potential profit.
Claims under cancellation, curtailment and delay insurance may be made as a result of: a. All of
the given options. b. Weather conditions that arise during the journey and make it impossible to
continue the journey as scheduled. c. Illness or accident involving travellers or members of
family. d. Illness or accident involving travell u close business associates.
Insurance policies only pay out when transportation by land, air or water is on a carrier legally
licensed to carry passengers and in which the person is travelling as a farepaying passenger.
Which form of transportation is not excluded? a. Taxis b. Helicopters c. Trains d. Single engine
aircrafts
Insurance policies only pay out when transportation by land, air or water is on a carrier legally
licensed to carry passengers and in which the person is travelling as a farepaying passenger.
Which form of transportation is not excluded? a. Taxis b. Helicopters c. Trains d. Single engine
aircrafts

3. Standard travel insurance usually covers travellers up to the age of Answer:
Group rates make inclusive tours expensive than individual travel and independent tours.
Answer:
The item cancellation procedure stipulates the charges that will be levied by the tour if the
traveller cancels. Answer:
The item of booking contract means that the contract is binding on both parties (traveller and
tour operator) once the operator is in receipt of the signed booking form.
Travel Insurance Policies only pay out when transportation by land, air or water is on a carrier
legally to carry passengers and in which the person is travelling as a fare-paying passenger.
Evidence of loss includes items such as a in case of a flight delay. Answer:
The item ___ limits the liability of the tour operator, and in this example, the operator does not
accept liability for any traveller in respect of loss, injury, illness, damage, accident, fatality, delay
or inconvenience experienced for the duration of the tour.
Heather and Mo travelled to Singapore for a two-week holiday. They had automatic travel
insurance from FNB as they purchased their flight tickets with their credit card. They also
purchased additional travel insurance from their travel agent, which includes a cancellation,
curtailment and delay insurance policy, as well as a baggage insurance policy. They had a
problem-free holiday and did not submit any claims to the insurance company. Heather and Mo
are therefore eligible to get the insurance premiums back that they paid for these policies. Select
one: True False
Transfers and insurance are components of a packaged tour. Select one: True False
Many medical aid policies may cover emergency care outside the country, and some homeowner
policies insure clothes, luggage and other possessions anywhere in the world. Select one: True
False
Once clients decide on a particular tour, a booking form has to be completed and signed by them.

4. The booking form and deposit will serve to secure the reservation with the tour operator. By
signing the booking form, the clients acknowledge that they have familiarised themselves with
the conditions of carriage, booking conditions and cancellation charges. This forms a contract
between the traveller and the tour operator. Select one: True False
A 'tour' refers to any pre-arranged, prepaid journey to one or more destinations and returning to
the point of departure. Select one: True False
Airlines and cruise ships will not transport pregnant women during certain stages of their
pregnancy. Select one: True False