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GEN AI EDM -Generative AI: Beyond Chatbots, Shaping the Future
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- 2. Public Information Today’s Speaker GopalKrishna Bhatia Sr Partner Solution Architect – Amazon Web service Sohrab Pawar Global Business Head –Ace Cloud (RTDS) Akhil Khandelwal Sr Technical Manager Cloud Delivery and Migration- Ace Cloud ( RTDS) www.linkedin.com/in/akhil-khandelwal- 4a630a51 https://www.linkedin.com/in/gopalbh atia/ https://www.linkedin.com/in/sohrabp awar/
- 3. Public Information Introducing RTDS– Real Time Data Services
- 4. Public Information Fast Facts 500+ Professionals OurPartners Service Lines Cloud Telephony Application Hosting Cloud Computing VoiP Communications VDI Market Place Security Industry Vertical IT Accounting Education Automotive Healthcare Construction IaaS Business Users 20K+ 6K + Clients 14+ Years of Experience 4K+ Servers Official Base 6+ Countries Customers’ Served Awards 60+ Introducing RTDS – Real Time Data Services 2 4
- 5. Public Information Our Milestones 2011 2014 2016 2018 2019 2021 2022 2024 RTDSstarted Cloud Hosting in USA Milestone of 2000 clients with an employee strength of 30. Entered cloud telephony market with The Real PBX in UK. Cloud telephony services started in India under Servetel. Launched Acefone Launched DaaS/VDI formed a strategic partnership with TATA Teleservices. 375+ employees. Launched Public Cloud Cybersecurity Expanded to 500 + employee 10000+ clients globally AWS Cloud Advanced Tier Services, Certified Well- Architected Partnered with AWS and achieved Advanced Consulting Partner tier 5 AWS Cloud Storage Services Competency, Certified Well-Architected 2023
- 6. Public Information What isAI 2 6 Artificial Intelligence Machine Learning Deep Learning Generative AI Science of Making Machines to mimic human behavior Branch of AI which focuses on the use of data and algorithms to Imitate human behavior of Making Machines to mimic human behavior Subset of ML which use neural networks to perform tasks with limited human assistance Subset of deep-learning models that can generate high quality text, images ,videos etc.
- 7. Public Information What isGenerative AI? 2 7 Creates new content and ideas, including conversations, stories, images, videos and music Powered by Large models that are pretrained on vast corpora of data and commonly referred to as Foundation Models AI that can generate content close to human created content for real-world tasks Powered by foundation models pre-trained on large sets of data with several hundred billion parameters. 1 Applicable to many use cases like text summarization, question answering, digital art creation, code generation, etc. Tasks can be customized for specific domains with minimal fine-tuning. 3 4 2
- 8. Public Information Risk andBenefits 2 8 Evaluating the benefits and risks of Gen AI With the accelerated adoption and increased reach of generative AI, Social and legal risk are growing too. Consider the following: ▪ Operational risks ▪ Regulatory Requirement ▪ Social risks ▪ Privacy concern Benefits of Gen AI Personalize customer interactions Generative Novel Content Efficiency adapt prebuilt models to business use cases Achieve productivity gains through automation
- 9. Public Information Compute Services andStack of Gen AI 2 9 Build your own models Foundatio n Model as a Service Amazon Bedrock Amazon SageMaker AWS Trainium, AWS Inferentia Generative AI Stack Applications that leverage LLMs and Other FMs Amazon Q Business Amazon Q Developer Amazon Q in Quicksight Amazon Q in Connect Tools to build with LLMs and Other FMs Amazon Bedrock Guardrail | Agents | Customization Capabilities Infrastructure for training and inference GPUs Trainium Inferentia SageMeker UltraClusters EFA EC2 Capacity Blocks
- 10. Public Information Amazon Bedrock 2 10 AI21labs Contextual answers, summarization, paraphrasing Jurassic-2Ultra Jurassic-2 Mid Amazon Text summarization, generation, Q&A search, image generation Amazon Titan Text Premier Amazon Titan Text Lite Amazon Titan Text Express Amazon Titan Text Embeddings Amazon Titan Text Embeddings V2 Amazon Titan Multimodal Embeddings Amazon Titan image Generator ANTHROPIC Summarization, complex reasoning, writing, coding Claude 3 Opus Claude 3 Sonnet Claude 3 Haiku Claude 2.1 Claude 2 Claude Instant Cohere Text generation, search, classification Command Command Light Embed English, Embed Multilingual Command R+ Command R ∞Meta Q&A and reading comprehension Llama 3 8B Llama 3 70B Llama 2 13B Llama 2 70B Mistral AI Text summarization, Q&A text classification, text completion, code generation Mistral Large Mistral 7B Mixtral 8x7B Stability.ai High-quality, Images and art Stable Diffusion XL1.0 Stable Diffusion XL 0.8
- 11. Public Information Use Casesfor businesses 2 11 ▪ AWS HealthScribe ▪ Personalized medicine ▪ Medical Imaging Healthcare ▪ Drug discovery ▪ Protein folding prediction ▪ Synthetic biology Life sciences ▪ Fraud detection mechanisms ▪ Portfolio management ▪ Debt collection Financial services ▪ Product design ▪ Process optimization ▪ Preventive maintenance ▪ Material science Manufacturing ▪ Pricing optimization ▪ Virtual try-ons ▪ Store layout optimization ▪ Product review summaries Retail ▪ Content generation ▪ Virtual Reality ▪ News generation Media and entertainment
- 12. Public Information Solution Offerings 12 Assessment andConsulting MRA OLA WAFR Cost Engineering Assessment Migration On Prem to AWS Cloud To AWS Backup and DR DB Migration Modernization Infrastructure Modernization (Containerization, Serverless Architecture) DB Modernization Manage Services Proactive Monitoring Performance optimization Cost Control 24*7 Practice Support Configuration Management DB Monitoring Security Customer Security Assessment Compliance and Regulatory Assessment Vulnerability Assessment and Penetration Testing Cyber Security Compliance Consulting Gen AI As a Service Generative AI Consultation Proof of Concept Generative AI Model Integration Ongoing Support and Maintenance
- 13. Public Information Our ImplementationOfferings 13 Cloud Security Containerization Datacenter Migration ( Lift & Shift) Backup & Disaster Recovery 24x7 Cloud Operations and Managed Services Project Implementation – well architected framework Our Technology Stack Amazon GuardDuty AWS Security Hub CloudWatch Alarms GEN AI as a Service
- 14. Public Information 2 14 How AceCloud Gen AI Solution Help Business Gain a Competitive Market Edge ? Enhanced Data Security Improved Creativity and Efficiency Better Decision Making Reduced Cost Tailored User Experiences
- 15. Public Information Planning agenerative AI projects 2 15 Step 1: Define the scope Step 2: Select a model Step 3: Adapt the model
- 16. Public Information Sample ChatbotArchitecture using Gen AI 2 16 • User query: Users or consumers query the chatbot through the user interface, which can understand natural language. • Compute and business logic: The query is processed and sent to the compute layer, which routes and orchestrates the request and response between relevant services based on the business logic and user query. • Relevant data: The query is then augmented with relevant data that has been filtered. This data remains in sync with enterprise data stored and ingested from sources such as databases, websites, and file repositories. • Query augmentation: The query, now augmented with the relevant enterprise data, is sent to the generative AI service Amazon Bedrock. • Generative AI response: Amazon Bedrock uses FMs to get the query response and routes that back to the compute layer. • Response to user: The compute layer sends the response to the chatbot user interface to provide a final natural language response to the users or consumers.
- 17. Public Information 17 Our ManagedServices Offerings Cloud Managed Services • Billing Management • Identity & Access Management • Configuration Management • Cloud Health Monitoring • Application Services Monitoring • Database Monitoring • Disaster Recovery • Backup & Restore • 24x7 Proactive Support Manage Billing Billing Management ▪ User account management ▪ Single sign on ▪ Federating identities for users within the organization ▪ Managing role-based access Identity & Access Management • Keeping software's up-to-date, • Setting configuration and • security policies • Patching, updates, password reset • QoS checks, resource rightsizing Configuration Management Services Monitoring Application Services Monitoring • Complete monitoring of instances, CPU utilization, memory usage, storage IOPs, and OS performance. • Includes monitoring of application performance and operation health, and dashboards and reports on system health. Cloud Health Monitoring • Availability of database servers. • Keeping logs of size, connection time and users of databases, analyzing use trends, and leveraging data to proactively remediate issues. Database Monitoring • DR for mission critical applications. • RTO and RPO planning for application recovery. • Maintenance and testing activities for DR Disaster Recovery • Backup for all apps, workloads, and data periodically Daily, weekly & monthly. • Self-serve and on-demand restore with robust SLAs Backup & Restore • Incident, Problem & Change Mgmt. • Provide Critical/Major Incident management support • Identify and recommend service improvement opportunities. 24x7 Proactive Support 17
- 18. Public Information 18 Identify ▪ ElectronicData ▪ Documents ▪ Time/Productivity Assess ▪ Cyber Crime Insider ▪ Threats accidents ▪ Natural Disasters Threats ▪ Viuln Scan Pen Test ▪ Compliance Audit Tools Prevent ▪ Anti-virus ▪ Web Filtering ▪ Firewall ▪ Password ▪ Management ▪ Cybersecurity awareness Training ▪ Physical security ▪ Mobile Device ▪ Security ▪ Multi-Factor ▪ Login Detect ▪ 24/7 Threat Detection ▪ New software Installed ▪ Anomalous User Logon ▪ USB device ▪ Firewall & Operating System ▪ Behavior Analysis ▪ Global Threat ▪ Intelligence Honeypots ▪ Machine Learning Respond ▪ 24/7 SOC Analysis P1 & P2 Alerting Process ▪ Termination ▪ Recommended ▪ Remediation ▪ Steps ▪ Incident response ▪ Playbook ▪ Threat Hunting Security Reporting ▪ Compliance Reporting Recover Endpoint Backup & Recovery Business Continuity/ Disaster Recovery Planning Cyber Insurance Manage Security Service Provider
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- 21. Public Information Our KeyCustomers 2 21
- 22. Public Information 2 22 Contact ourSolutions Consultants anytime to get assistance on the best cloud solution for your business. Contact us 2969 Oneill Dr, Bethel Park, Pennsylvania, 15102-6602 2637 E Atlantic Blvd #23519 Pompano Beach, FL 33062, Florida ACE Tower, 809-A, Udyog Vihar, Phase 5, Gurugram - 122016, Haryana, India awspartner@acecloud.ai solutions@acecloud.ai www.acecloud.ai
- 23. Public Information Akhil Khandelwal Sr.Technical Manager Akhil.Khandelwal@acecloudhosting.com +91-7838006116 https://www.linkedin.com/in/akhil-khandelwal-4a630a51/ Thank You!