The document discusses a customer approach for a gaming business that is fun, engaging, and aspirational. It aims to bring customers back through community and help every gamer achieve their goals. The business also focuses on different gaming sectors like role playing games and board games. It hosts in-store, partnership, and unique events on a regular calendar. Finally, the business aims to better connect with customers through an interactive website and social media networks and keep customers engaged through affordable advertising and access to information.

4. Customer Approach Gaming Sectors
Events Calendar Internet Integration

5. Customer Approach

6. Customer Approach
FUN ENGAGING ASPIRATIONAL

7. Customer Approach
FUN

8. Customer Approach
Smiles
FUN Play a Game
New Experiences

9. Customer Approach
FUN ENGAGING ASPIRATIONAL

10. Customer Approach
ENGAGING

11. Customer Approach
Bringing them back
ENGAGING
Community

12. Customer Approach
FUN ENGAGING ASPIRATIONAL

13. Customer Approach
ASPIRATIONAL

14. Customer Approach
“Cause you gotta have goals”
- Denis Leary
ASPIRATIONAL
Every Gamer, Every Goal!

15. Customer Approach Gaming Sectors
Events Calendar Internet Integration

16. Gaming Sectors

17. Gaming Sectors
ROLE PLAYING GAMES - RPG
COLLECTIBLE CARD GAMES - CCG
TABLE TOP STRATEGY GAMES - TTS
BOARD GAMES
FAMILY GAMES

18. Customer Approach Gaming Sectors
Events Calendar Internet Integration

19. Events Calendar

20. Events Calendar
IN STORE PARTNERSHIPS UNIQUE EVENTS

21. Events Calendar
IN STORE

22. Events Calendar
Weekly
Monthly
IN STORE
Quarterly
Yearly

23. Events Calendar
IN STORE PARTNERSHIPS UNIQUE EVENTS

24. Events Calendar

25. Events Calendar
After School Programs
PARTNERSHIPS Bars
Gaming Clubs

26. Events Calendar
IN STORE PARTNERSHIPS UNIQUE EVENTS

27. Events Calendar
UNIQUE EVENTS

28. Events Calendar
Game Design Competition
UNIQUE EVENTS
Celebrity Guests

29. Customer Approach Gaming Sectors
Events Calendar Internet Integration

30. Internet Integration

31. Internet Integration
INTERACTIVE SOCIAL MEDIA CLOSER
WEBSITE NETWORKS CONNECTION

33. Internet Integration
INTERACTIVE SOCIAL MEDIA CLOSER
WEBSITE NETWORKS CONNECTION

34. Internet Integration
SOCIAL MEDIA
NETWORKS

35. Internet Integration
SOCIAL MEDIA
NETWORKS

36. Internet Integration
INTERACTIVE SOCIAL MEDIA CLOSER
WEBSITE NETWORKS CONNECTION

37. Internet Integration
CLOSER
CONNECTION

38. Internet Integration
Affordable Advertising
CLOSER Keeping In Touch
CONNECTION
Access to Information
Returning Customers

39. Thank You for Your Time!