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FUTURE OF LATIN MEDIA


Is it going where it wants to go or where it
                should go?
About me

MANAGING DIRECTOR            BOARD MEMBER          BOARD MEMBER



  DIGITAL CONTENTS       ONLINE CLASSIFIEDS        DIRECT RESPONSE

NATIONAL NEWS         JOBS                    CONTACT CENTER


SPORTS PORTAL         REAL ESTATE             BENEFITS CLUB

9 DIGITAL MAGAZINES
Women (3)             CARS                    DAILY DEALS
Gossip
Men                   DATING                  E-COMMERCE
Turism
Rolling Stone
Home Improvements
Gardening
“Don’t tell me what you believe,
      tell me what you know”

From a grumpy old-timer to a flamboyant
     young politician in a TV show
FACT #1
Internet is a disruptive technology for media
business
FACT #2
Disruptive technology changes the value
proposition in any industry
Some companies deliver new value




 The Chicago-based company now generates 85% of its revenue from digital sales, and
      also recently started offering a digital encyclopedia for tablet computers.

  The company began digital publishing in the late 1980s with CD-ROM versions of the
books, before going online in 1994. Online versions of the encyclopedia are now used by
                            around 100m people worldwide.
And some don’t …
“Newspapers took two cents of journalism and
wrapped in ninety-eight cents of overhead and
                distraction”

  A very harsh vision of the newspaper value
     proposition by digital guru Seth Godin
Newspaper value proposition in the Golden Age

                                           SENSE OF
                                          BELONGING

                           ON DEMAND                     COMMUNITY




                                                                       TRUST &
              PORTABLE
                                                                     REPUTATION




        SERVICES &                                                         BREAKING
          GUIDES                                                             NEWS




             SWEEPSTAKES
                                                                       NEWS
                 &
                                                                     CURATION
             PROMOTIONS




                                                         OPINION &
                           CLASSIFIEDS
                                                         ANALYSIS

                                         DEALS & SALES
Along came the Internet
And changed this value proposition
                                    SENSE OF
                                   BELONGING

                    ON DEMAND                     COMMUNITY




                                                                TRUST &
       PORTABLE
                                                              REPUTATION




  GUIDES &                                                          BREAKING
  SERVICES                                                            NEWS




      SWEEPSTAKES
                                                                NEWS
          &
                                                              CURATION
      PROMOTIONS




                                                  OPINION &
                    CLASSIFIEDS
                                                  ANALYSIS

                                  DEALS & SALES
The naked truth (FACT #2 )
The naked truth (FACT #2 )




The Internet disruption has happened, and the
    business has been irrevocably altered.
FACT #3
The only way to survive disruption is to
understand the value you need to deliver and
shape your oganization accordingly
(and it will be painful …)
AUDIENCE                  ADVERTISERS




           VALUE




           ORGANIZATION
Where should LATIN MEDIA go?



             1
The DO NOTS are much more clear than the DO’s
Profit from the time window opportunity and
 learn from the mistakes the big guys made


       Try to avoid 6 frequent sins of digital
          transition for media companies
     (the bigger the company, the higher the
                     frequency)
Cold feet (a.k.a Denial)
   When the net blossomed in the 90′s, why didn’t newspapers
                          respond?

Because classified ads were a cash-cow and CEOs were responsible
 to Wall Street, so few had the courage to see Craigslist as a threat
                     and blow up their cash-cow.

                 And that is the Innovator’s Dilemma.
                  The giants won’t eat their young.


     IF SOME ELSE IS GOING TO TAKE YOUR REVENUES AWAY IT WOULD BETTER BE
                     YOURSELF, BUT PLAYING BY THE NEW RULES
Newsroom and product egocentrism
Forget about ‘content management’ and focus on ‘audience
                       development’

             Content is just a means to an end.

    The end, and media’s greatest asset, is audience.
Advertisers don’t pay to reach content , they pay to reach
                          audience


 DON’T LET YOUR STATUS QUO DETERMINE THE VALUE PROPOSITION. DON’T
   FALL IN LOVE WITH YOUR CMS. PRODUCT (TECH) & NEWSROOMS ARE
                      CONSECUENCES, NOT CAUSES
The paywall mirage


     The “original sin” of the online news
     business

     A failure to charge for content when the
     web was new

    But this theory that newspapers could
    have somehow won a war against the
    internet if they had just charged users
    for content misses the point.
Some publishers say, “They bought it before, they’ll buy it again,” or
  “We need to get people back into the habit of paying for news.”
           But consumers never did pay the true costs.

Newspapers have never made the bulk of their income from readers
                      who pay for content.
   Subscription prices and newsstand sales have always been
                   subservient to advertising.

    Besides paywalls are a privilege only for a few producers of
                      differentiated content.


   ENCOURAGE READERS TO SEE THEMSELVES AS MEMBER OF AN EXCLUSIVE CLUB
   WITH PERKS AND REWARDS. BUILD RELATIONSHIP FIRST, THEN MONETIZATION
   FLOW FROM THERE.
Direct response immitation
Advertising dollars are already online, just going elsewhere (evil
                          companies …)
This confirms a much feared trend. By and large, in a news
context, the performance of digital advertising is on the decline.

  All indicators are now flashing red: CPM (cost per thousand
        impressions), cost per click, volumes, yields, etc.

        NOBODY CLICKS ON A BANNER IN A NEWS SITE

The cause is well-known, and way more acute for digital than for
print: ads and news contents do compete for the same eyeballs.



      DELIVER ADDED VALUE FORMATS. RICH MEDIA. CONTENT MARKETING.
               INTRUSIVE ADVERTISING. BRANDING SOLUTIONS.
                     LEAVE TRANSACTIONAL TO GOOGLE
Boxing Mike Tyson
Do everything pure play Internet companies are doing but with
                   a worst value proposition

               We did it many times and failed.
         But lucky enough, we knew how to fail fast.

            (let me share our two worst cases …)
SELF SERVICE ADVERTISING
PLATAFORM
VIDEO PORTAL
The tablet paper replica illusion
 [The iPad is] a fatal distraction for media companies. Too many
publishers looked at the tablet as the road home to their magazine
     format, subscription model, and expensive full-page ads.

  The format of a single device does not change the fundamental
  ecosystem underneath it, and this shiny tablet has taken media
                  companies’ eyes off of the ball.

Probably you will only be successful in migrating your actual faithful
             base of paper products to a new device.


    REMEMBER. NEW GAME & NEW RULES. ZITE AND FLIPBOARD ARE SETTING THE
                             BENCHMARK.
The one thing Latin Media should do?


BUILD A NEW VALUE PROPOSITION FOR
    AUDIENCE AND ADVERTISERS
Fights a legion of
                   super-villians in the
                    QUEST FOR VALUE



MEDIA SUPER HERO
VALUE MAN
                                       DOCTOR CONVERGENCE
                                            CAPTAIN BUNDLE
                                            LADY PAST GLORY
                                        TECHIE SERIAL COPIER
Chinesse walls strategy

                                         Digital       On line         Direct
Newspaper   Magazines     Events
                                        Contents     Classifieds      Response




              Custom
             Publishing



            FOCUS IN FINDING THE VALUE PROPOSITION OF EACH BUSINESS
LA NACION and Impremedia
Digital     On line      Direct
Newspaper   Magazines   Events
                                     Contents   Classifieds   Response


                           BUSINESS LEARNINGS
                             BEST PRACTICES
                             COST SINERGIES
                              TECHNOLOGY
                             SHARE CONTENT
Twitter @gdantur


  THANK YOU

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Portada Conference 2012 - Gabriel Dantur

  • 1. FUTURE OF LATIN MEDIA Is it going where it wants to go or where it should go?
  • 2. About me MANAGING DIRECTOR BOARD MEMBER BOARD MEMBER DIGITAL CONTENTS ONLINE CLASSIFIEDS DIRECT RESPONSE NATIONAL NEWS JOBS CONTACT CENTER SPORTS PORTAL REAL ESTATE BENEFITS CLUB 9 DIGITAL MAGAZINES Women (3) CARS DAILY DEALS Gossip Men DATING E-COMMERCE Turism Rolling Stone Home Improvements Gardening
  • 3. “Don’t tell me what you believe, tell me what you know” From a grumpy old-timer to a flamboyant young politician in a TV show
  • 4. FACT #1 Internet is a disruptive technology for media business
  • 5. FACT #2 Disruptive technology changes the value proposition in any industry
  • 6. Some companies deliver new value The Chicago-based company now generates 85% of its revenue from digital sales, and also recently started offering a digital encyclopedia for tablet computers. The company began digital publishing in the late 1980s with CD-ROM versions of the books, before going online in 1994. Online versions of the encyclopedia are now used by around 100m people worldwide.
  • 8. “Newspapers took two cents of journalism and wrapped in ninety-eight cents of overhead and distraction” A very harsh vision of the newspaper value proposition by digital guru Seth Godin
  • 9. Newspaper value proposition in the Golden Age SENSE OF BELONGING ON DEMAND COMMUNITY TRUST & PORTABLE REPUTATION SERVICES & BREAKING GUIDES NEWS SWEEPSTAKES NEWS & CURATION PROMOTIONS OPINION & CLASSIFIEDS ANALYSIS DEALS & SALES
  • 10. Along came the Internet
  • 11. And changed this value proposition SENSE OF BELONGING ON DEMAND COMMUNITY TRUST & PORTABLE REPUTATION GUIDES & BREAKING SERVICES NEWS SWEEPSTAKES NEWS & CURATION PROMOTIONS OPINION & CLASSIFIEDS ANALYSIS DEALS & SALES
  • 12. The naked truth (FACT #2 )
  • 13. The naked truth (FACT #2 ) The Internet disruption has happened, and the business has been irrevocably altered.
  • 14. FACT #3 The only way to survive disruption is to understand the value you need to deliver and shape your oganization accordingly (and it will be painful …)
  • 15. AUDIENCE ADVERTISERS VALUE ORGANIZATION
  • 16. Where should LATIN MEDIA go? 1
  • 17. The DO NOTS are much more clear than the DO’s
  • 18. Profit from the time window opportunity and learn from the mistakes the big guys made Try to avoid 6 frequent sins of digital transition for media companies (the bigger the company, the higher the frequency)
  • 19. Cold feet (a.k.a Denial) When the net blossomed in the 90′s, why didn’t newspapers respond? Because classified ads were a cash-cow and CEOs were responsible to Wall Street, so few had the courage to see Craigslist as a threat and blow up their cash-cow. And that is the Innovator’s Dilemma. The giants won’t eat their young. IF SOME ELSE IS GOING TO TAKE YOUR REVENUES AWAY IT WOULD BETTER BE YOURSELF, BUT PLAYING BY THE NEW RULES
  • 20. Newsroom and product egocentrism Forget about ‘content management’ and focus on ‘audience development’ Content is just a means to an end. The end, and media’s greatest asset, is audience. Advertisers don’t pay to reach content , they pay to reach audience DON’T LET YOUR STATUS QUO DETERMINE THE VALUE PROPOSITION. DON’T FALL IN LOVE WITH YOUR CMS. PRODUCT (TECH) & NEWSROOMS ARE CONSECUENCES, NOT CAUSES
  • 21. The paywall mirage The “original sin” of the online news business A failure to charge for content when the web was new But this theory that newspapers could have somehow won a war against the internet if they had just charged users for content misses the point.
  • 22. Some publishers say, “They bought it before, they’ll buy it again,” or “We need to get people back into the habit of paying for news.” But consumers never did pay the true costs. Newspapers have never made the bulk of their income from readers who pay for content. Subscription prices and newsstand sales have always been subservient to advertising. Besides paywalls are a privilege only for a few producers of differentiated content. ENCOURAGE READERS TO SEE THEMSELVES AS MEMBER OF AN EXCLUSIVE CLUB WITH PERKS AND REWARDS. BUILD RELATIONSHIP FIRST, THEN MONETIZATION FLOW FROM THERE.
  • 24. Advertising dollars are already online, just going elsewhere (evil companies …)
  • 25. This confirms a much feared trend. By and large, in a news context, the performance of digital advertising is on the decline. All indicators are now flashing red: CPM (cost per thousand impressions), cost per click, volumes, yields, etc. NOBODY CLICKS ON A BANNER IN A NEWS SITE The cause is well-known, and way more acute for digital than for print: ads and news contents do compete for the same eyeballs. DELIVER ADDED VALUE FORMATS. RICH MEDIA. CONTENT MARKETING. INTRUSIVE ADVERTISING. BRANDING SOLUTIONS. LEAVE TRANSACTIONAL TO GOOGLE
  • 26. Boxing Mike Tyson Do everything pure play Internet companies are doing but with a worst value proposition We did it many times and failed. But lucky enough, we knew how to fail fast. (let me share our two worst cases …)
  • 29. The tablet paper replica illusion [The iPad is] a fatal distraction for media companies. Too many publishers looked at the tablet as the road home to their magazine format, subscription model, and expensive full-page ads. The format of a single device does not change the fundamental ecosystem underneath it, and this shiny tablet has taken media companies’ eyes off of the ball. Probably you will only be successful in migrating your actual faithful base of paper products to a new device. REMEMBER. NEW GAME & NEW RULES. ZITE AND FLIPBOARD ARE SETTING THE BENCHMARK.
  • 30. The one thing Latin Media should do? BUILD A NEW VALUE PROPOSITION FOR AUDIENCE AND ADVERTISERS
  • 31. Fights a legion of super-villians in the QUEST FOR VALUE MEDIA SUPER HERO VALUE MAN DOCTOR CONVERGENCE CAPTAIN BUNDLE LADY PAST GLORY TECHIE SERIAL COPIER
  • 32. Chinesse walls strategy Digital On line Direct Newspaper Magazines Events Contents Classifieds Response Custom Publishing FOCUS IN FINDING THE VALUE PROPOSITION OF EACH BUSINESS
  • 33. LA NACION and Impremedia
  • 34. Digital On line Direct Newspaper Magazines Events Contents Classifieds Response BUSINESS LEARNINGS BEST PRACTICES COST SINERGIES TECHNOLOGY SHARE CONTENT
  • 35. Twitter @gdantur THANK YOU