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Future-Proofing
Behavioral
Healthcare
3/24/2021
2
© 2021 Innovation Hub
Behavioral Health Needs Innovation
Behavioral healthcare delivery must
improve to meet the needs of this new
world.
Patients need care that is:
Rapid Incentivized
Widespread
3
© 2021 Innovation Hub
Improving
Clinical
Outcomes
3
Technological
advancement
More engaging
and integrated
care solutions
Greater access
to treatment
For patients to reap the benefit of
these investments, there needs to
be...
4
© 2021 Innovation Hub
Activating Digital Solutions
Integrated platforms will enable more coordinated
treatments as they combine:
Clinical care Social support Employment and
housing assistance
Patient
empowerment
strategies
Strategic Focus Area
6
© 2021 Innovation Hub
Ecosystem Desirability
Business Model Viability
Technical Feasibility
Innovation Hub
7
© 2021 Innovation Hub
Innovation Hub
Inside the building
Examples:
• Amplify acceleration
• Existing initiatives
Innovation Hub 2.0
New opportunities beyond our walls
Examples:
• Remote collaboration
• Emotion sensing problem sets
• ML + sensor fusion for pain management
• AR real-time psychiatric assistance
• IoT+ voice + affective computing for addiction recovery
8
© 2021 Innovation Hub
Project behavioral health
expertise into every domain
that behavioral health is
absolutely necessary
9
© 2021 Innovation Hub
Find the blend and the way those can work together to create
a winning combination

Create Unique Advantage
Enable assets that we have at our
disposal – relationships at the breadth of business,
different skills/expertise, our operational know-how, will
help innovation really scale and grow dramatically

Bring together two worlds – the world of the corporate
with all its scale, expertise and know-how in its markets
with the agility and pace which is what we see in VC
and PE markets
10
© 2021 Innovation Hub

Establish a Culture of Growth
The skill set is a different skill set, not a better skill set.
Create an environment where the
actual source of rewards are
mirrored similar to a VC/PE firm

Real alignment of personal
and organizational reward
with achievement of
milestones and growth

Build human talent so we have
a high growth, high performing
environment with a reward
system reflecting the best
practices you see
so we actually have equity
11
© 2021 Innovation Hub

3 Dimensions
Create a portfolio of
innovation that moves the
needle for the behavioral
health industry

Build a system of
governance and delivery to
maximize innovation
portfolio ROI

Invest in outcomes not
ideas through rapid
experiments that prove
product market fit
12
© 2021 Innovation Hub
Summary
Accelerate existing Innovation Hub
Expand into new domains
Build talent pool
Co-create offerings with real ROI
Shine as an innovation powerhouse
13
© 2021 Innovation Hub
Behavioral Healthcare is Evolving Fast
By innovating the solutions to
today’s problems, we can
ensure better lives for
tomorrow’s patients.
As the needs within the behavioral health sector
continues to grow, the data and knowledge we’ve
gained during this pandemic will prove
foundationally vital.

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Future-Proofing Behavioral Healthcare: Nicki Tessler, DVP, UHS

  • 2. 2 © 2021 Innovation Hub Behavioral Health Needs Innovation Behavioral healthcare delivery must improve to meet the needs of this new world. Patients need care that is: Rapid Incentivized Widespread
  • 3. 3 © 2021 Innovation Hub Improving Clinical Outcomes 3 Technological advancement More engaging and integrated care solutions Greater access to treatment For patients to reap the benefit of these investments, there needs to be...
  • 4. 4 © 2021 Innovation Hub Activating Digital Solutions Integrated platforms will enable more coordinated treatments as they combine: Clinical care Social support Employment and housing assistance Patient empowerment strategies
  • 6. 6 © 2021 Innovation Hub Ecosystem Desirability Business Model Viability Technical Feasibility Innovation Hub
  • 7. 7 © 2021 Innovation Hub Innovation Hub Inside the building Examples: • Amplify acceleration • Existing initiatives Innovation Hub 2.0 New opportunities beyond our walls Examples: • Remote collaboration • Emotion sensing problem sets • ML + sensor fusion for pain management • AR real-time psychiatric assistance • IoT+ voice + affective computing for addiction recovery
  • 8. 8 © 2021 Innovation Hub Project behavioral health expertise into every domain that behavioral health is absolutely necessary
  • 9. 9 © 2021 Innovation Hub Find the blend and the way those can work together to create a winning combination Create Unique Advantage Enable assets that we have at our disposal – relationships at the breadth of business, different skills/expertise, our operational know-how, will help innovation really scale and grow dramatically Bring together two worlds – the world of the corporate with all its scale, expertise and know-how in its markets with the agility and pace which is what we see in VC and PE markets
  • 10. 10 © 2021 Innovation Hub Establish a Culture of Growth The skill set is a different skill set, not a better skill set. Create an environment where the actual source of rewards are mirrored similar to a VC/PE firm Real alignment of personal and organizational reward with achievement of milestones and growth Build human talent so we have a high growth, high performing environment with a reward system reflecting the best practices you see so we actually have equity
  • 11. 11 © 2021 Innovation Hub 3 Dimensions Create a portfolio of innovation that moves the needle for the behavioral health industry Build a system of governance and delivery to maximize innovation portfolio ROI Invest in outcomes not ideas through rapid experiments that prove product market fit
  • 12. 12 © 2021 Innovation Hub Summary Accelerate existing Innovation Hub Expand into new domains Build talent pool Co-create offerings with real ROI Shine as an innovation powerhouse
  • 13. 13 © 2021 Innovation Hub Behavioral Healthcare is Evolving Fast By innovating the solutions to today’s problems, we can ensure better lives for tomorrow’s patients. As the needs within the behavioral health sector continues to grow, the data and knowledge we’ve gained during this pandemic will prove foundationally vital.