Digital Health in this Covid19 pandemic have vast potential to improve the ability to accurately diagnose and treat disease and to enhance the delivery of health care for the individual. Digital health technologies use computing platforms, connectivity, software, and sensors for health care and related uses.

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Dr. Anil Kumar Chillimuntha
Vice-President,
METAS Group of Hospitals
A
Presentation By
Future of Digitalised
Healthcare Infrastructure

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Learning Objectives
• What is Healthcare Infrastructure?
• Definition of Digital Health.
• Understanding the impact of Covid on healthcare infrastructure
• What are the trends & necessities around healthcare infrastructure
in India?
• How can technology help in transforming overall infrastructure?
• Digitalised Hospitals- Innovative solutions & Developments in
infrastructure automation & management to enhance patient
experience.

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What is Healthcare Infrastructure?
Healthcare Infrastructure has been
described as a basic provision for the
delivery of Public Health activities in
a productive and meaningful
manner.

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Healthcare
Infrastructure
Skilled
Workforce
Integrated
Electronic
Information
System
Public &
Private health
Organizations
Research
Resources

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5
Health Infrastructure

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What is Digital Health ?
Digital health refers to the use of
information and communication
technologies (ICT) in medicine
and other health professions to
manage illnesses and health risks
and to promote wellness.

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Categories of
Digital Health
Products &
Services

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DIGITAL HEALTH
MARKET
15

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Digital Health in Context
Digital Health in Context

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• During COVID-19 pandemic, the
use of digital health platforms as
a means to contain the spread of
the disease.
• Surge in digital health tools to
continue post-pandemic.
Impact of Covid on Digital Infrastructure

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• COVID-19 and social distancing are
presenting a need for tools such as
telehealth, analytics and remote
monitoring to help manage patients
during the crisis, and they are
showing the value of such tools.
Impact of Covid on Digital Infrastructure

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• What COVID-19 has done is
accelerate, or give motivation,
for all of us to work together to
leverage and see the benefits of
what digital health can bring to
society.
Impact of Covid on Digital Infrastructure

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2. Big Data
1. Improved Access to Medical Information and Data
3. Improved Lines Of Communication
4. Electronic Health Records
Impact of Covid on Digital Infrastructure

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5. Telemedicine/Telehealth
6. Online Education
7. Health Apps
8. Globalisation of Healthcare & Home Care
Impact of Covid on Digital Infrastructure

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• Ability to store and access data
• Can now retrieve patient data from
anywhere in the world
• The intranet and internet have allowed
healthcare professionals to share
medical information rapidly
• More efficient patient care.
1. Improved Access to Medical Information and Data:

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2. Big Data :
• Allows clinicians to gather big data in minimal time
• For those conducting epidemiological studies,
research, or clinical trials, digital technology allows
for the instant collection of data from a much more
diverse and larger population
• Easy to do Meta-analysis - permits healthcare
professionals to stay on top of cutting edge
techniques and trends
• Big Data allows clinicians to identify risk factors and
recommend appropriate preventive/intervention
steps more effectively.

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• Healthcare workers can stay in touch through email,
smartphones, text messaging etc.
• No longer do physicians have to mail out letters to
patients reminding them of their appointments and
tests.
• Medical professionals can make their own webinars,
videos and use online platforms and social media to
communicate with other professionals.
• Teleconferencing has made it easy to communicate
beyond geographic borders.
3. Improved Lines of Communication:

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• Large Paper Files, Huge Storage, Retrieval Time
Consuming.
• Access to EHRs has resulted in a centralised storage
of all patient data.
• Access to EHRs has resulted in faster access.
• EHRs provide improved care and better outcomes.
• EHRs also enable faster, smoother and easier
medical billing.
4. Electronic Health Records:

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• Digital health tools such as telehealth programs have become a
crucial element of the pandemic.
• Many places around the world in rural areas there’s shortage of
healthcare providers. One important benefit of digital
technology is video conferencing.
• Telehealth is cost-effective, but it can also help determine who
needs emergency assistance.
• Telecommunication is also being used to provide education and
training to healthcare workers residing in remote areas.
5. Telemedicine/Telehealth:

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• We can complete their healthcare
degrees completely online.
• This enables them to study where they
want, from whichever school they want
and in their own time.
• Eliminates the need to travel long
distances and take time off work.
6. Online Education:

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• Resulted in the development of hundreds of Health Apps.
• Apps enable patients to monitor their health and disease
• provide them medical information
• allow them access to test results and
• prompt them when it is time to get their check-up.
• Enables healthcare workers to quickly check on test results
• drug dosing recommendations and
• other information they need urgently.
7.Health Apps:

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Smart Home Healthcare and personalized health monitoring architecture

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What are the
trends &
necessities
around
healthcare
infrastructure
in India?

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New pricing model for drugs. The drug prices
are rising continuously.
Mergers and consolidations
Healthcare will be digitized totally Cyber –Security Measures
TRENDS

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Individualized medical plan
Behavioural Health
Low-cost healthcare Biosimilars
TRENDS

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1. Building more culturally aware care:
According to research by Change Healthcare, a top
patient pain point is not feeling respected or cared for by
their doctor.
This is especially important when it comes to overcoming
culture and language barriers.
A nurse can use a tablet to connect with another medical
professional who translates the conversation over video
chat into a patient’s preferred language.
Digitalised
Hospitals-
enhance patient
experience

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2. Enabling hands-free communication:
80 percent of errors in healthcare involve informational
or personal miscommunication, including
communication among colleagues or between patients
and doctors as well as inaccessible medical records.
communication with voice assistant technology – Alexa
is HIPAA compliant, AVA, Sopris Health – AIVA health.
Amazon Echo – Turns of Lights.
If a patient needs to use the bathroom, they can say,
“Alexa, I need help getting up to use the bathroom,”
and a request will be sent to the right nurse for that
task.

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3. Empowering people to digitally
manage their health, without losing
the human connection:
mySugr is an integrated diabetes solution that
makes living with diabetes “suck less.” It does
so by pairing a mobile app and connected
blood glucose meters with diabetes educators
who analyze patient data and provide one-on-
one coaching. With the mySugr diabetes app,
users can do everything from take pictures of
their meals to track carbs, view their
estimated HbA1, set tasks to help them focus
on specific treatments, and get advice from
Certified Diabetes Educators—all from the
palm of their hand.
Digitalised Hospitals-
Innovative solutions to
enhance patient experience

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Omada Health motivates people
across the chronic disease spectrum to
take control of their health by
combining that essential human
support with intuitive mobile
interfaces, interactive online lessons,
and connected devices ranging from
smart scales to blood pressure cuffs.
Web or mobile app and are matched
with an online community of people
with similar struggles.
Digitalised Hospitals-
Innovative solutions to
enhance patient experience

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4. Adapting to patients’ real and busy lives:
Skipping restaurant wait times with delivery apps and getting
cleared through airport security with a finger scan is the norm,
one of the most common patient complaints is long wait times.
One Medical - same- or next-day doctor’s appointments in just a
few clicks using the brand’s mobile app or online patient account.
One Medical members can go online to get prescription refills
within hours of a request, without having to call their pharmacy.
Digitalised
Hospitals-
enhance patient
experience

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5. Making healthcare more accessible
Telemedicine, the practice of consulting and treating
patients virtually, patients can get medical advice on-
demand.
TalkSpace, an online and mobile therapy company, allows
users to get therapy by text messaging a licensed therapist
whenever they need to, from wherever they are and
expect a response that same day.
One Medical member is being able to message a provider
directly to get medical advice for non-urgent clinical
concerns like nausea, allergies, or cold and flu symptoms.
Its helpful to go over test results and reports with patients
over video chat so doctor could read their body language.
Digitalised
Hospitals-
enhance
patient
experience

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6. Putting more control into the hands of the patient

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Sutter’s patient portal, My Health Online,
patients get visibility into their medical
records, most lab and test results, and billing
history. In gaining more control over their
medical and financial information, patients
become more informed.
“This is especially beneficial for the elderly
population because they can read their test
results and take notes, giving them the
control to review everything and forward it
to other family members.”
Digitalised
Hospitals-
enhance
patient
experience

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7. Gathering patient-driven data

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One Medical uses data from its various support channels
to identify trends in ticket issues and frequently asked
questions to ensure that problems don’t persist.
This is how many people were affected, and this is why
we need to solve this problem immediately , post-
visit surveys through - email or via a pop-up screen.
To enhance patient satisfaction.
Digitalised
Hospitals-
enhance patient
experience

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• PathAI is developing machine learning
technology to assist pathologists in making
more accurate diagnoses. The company's
current goals include reducing error in
cancer diagnosis and developing methods
for individualized medical treatment.
• PathAI has worked with drug developers
like Bristol-Myers Squibb and
organizations like the Bill & Melinda Gates
Foundation to expand its AI technology
into other healthcare industries.

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Combining innovation with
technology
enables patient-centered
care that
builds loyalty,
improves reputation, and
creates a better experience
for everyone.

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Choices Often Determine Our Destiny
Choices –The Cradle Of Destiny

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NUZVID
RANCHI
SURAT
METAS ADVENTIST HOSPITALS
SURAT RANCHI NUZVID

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