5. +
My commitment to you
From each other, we will learn…
Who the next generation of fundraisers are
How to attract and retain young talent
What trends will affect how young people
donate/get involved
Introduce
Analyze
Work
Donate
Conclude
7. +
One Step Back
What generations are we talking about?
Generation X: 1961 – 1981
Millennial: 1982 – 1990
Generation C: 1991 – present (or 2004?)
Generational generalizations
Many factors affect each individual, so there is no cookie
cutter solution to everyone of the same generation
Source - William Strauss and Neil Howe. Generations: The History of America's Future, 1584 to 2069. Perennial;
Reprint edition September 1, 1992
Friederich, Peterson, Koster, Blum. The Rise of Generation C: Implications for the world of 2020. Booz&Co. 2010
Introduce
Analyze
Work
Donate
Conclude
8. +
X vs. M vs. C
Generation X (30-40s)
Many come from single parent or blended families
Increasingly flexible gender roles
First generation to use computers in school
Drivers of the Internet revolution
Video games and MTV played large role in
childhood
Pragmatic, adaptable, diversity minded
Source – Deloitte Development LLC. Who Are Generation X? 2007.
Introduce
Analyze
Work
Donate
Conclude
9. +
X vs. M vs. C
Millennial Generation (20s)
Subject to “Helicopter Parenting”
Never experienced life without computers
Go from user creator at a very young age
Reverse accumulation of knowledge - the younger you
are, the more you know
All information is a click away – and so is the competition
Innovative, collaborative, educated
Source – Deloitte Development LLC. Who Are The Millennials (aka Generation Y)? 2005.
Introduce
Analyze
Work
Donate
Conclude
10. +
X vs. M vs. C
Generation C (<19)
By 2020, will make up 40% of population in US, Europe,
and BRIC countries
No difference between online and offline world
Heavy reliance on mobile technology to stay connected
E-mail is outdated
Distance themselves from older generations
Largest generation of entrepreneurs
“The term early adopter is essentially meaningless”
Source – Booz&Co. Rise of Generation C: Implications for the World of 2020. 2010
Introduce
Analyze
Work
Donate
Conclude
12. +
What stops them
1. Don’t want to add another salary to the
organization’s expenses
2. Didn’t know it was a profession
3. Don’t see how it develops their skills
4. Wasn’t seen as valuable to those in the
profession, so didn’t want to be associated
with them
Introduce
Analyze
Work
Donate
Conclude
13. +
How do you attract them
Engage volunteer fundraisers
Raise awareness of profession
Highlight RM publically
Develop a training program / curriculum for
young professionals
Find ways to honour your smaller or first time
donors
Introduce
Analyze
Work
Donate
Conclude
14. +
Type of work environment
Out Gen X Millennial
Slow and unwieldy
systems
Streamlined,
efficient
Efficient, flexible
Do it because I said
so / we always do that
It makes sense
Playing “games” Respect, trust, authentic behaviour
Passive learning Real-time info,
mentoring
Real-time info, partnering
with mentors
Getting “face time” Getting a challenge
& results
Getting to work on
something worthwhile
Corporate ladder Growth & Pro. Dev. Stellar resume
Official content Personal content Peer referrals
Source – Deloitte Development LLC. Who Are Generation X? 2007.
Deloitte Development LLC. Who Are The Millennials (aka Generation Y)? 2005.
Introduce
Analyze
Work
Donate
Conclude
15. +
2 secrets of success
Care about the whole person
Develop management and leadership skills
Introduce
Analyze
Work
Donate
Conclude
16. +
Affecting Their Donations
Source – Ringer and Garma. Does the Motivation to Help Differ Between Generation X and Y? 2007.
Able to donate, but to specific purposes
Want to know where it is going and who it benefits
Desire to benefit themselves apparent for both
generations
Want to feel important, liked, and needed
“What’s in it for me?”
Gen X more likely to donate towards social or
community needs
Help those less fortunate than self
Emotional appeals if there is affinity or personal experience
with the social issue
Rising interest in global issues
Introduce
Analyze
Work
Donate
Conclude
17. +
2 (more) secrets of success
Hire a connector
They know people and people know them
Hire someone who commands respect from your
target audience
Introduce
Analyze
Work
Donate
Conclude
20. +
Thanks for coming!
Matt Corker
Leadership Trainer, lululemon athletica
matthew.corker@gmail.com
604-999-3961
Or, for the Millennials in the crowd:
Facebook me
Subscribe to my blog
Connect with my on LinkedIn
Follow me on Twitter
Introduce
Analyze
Work
Donate
Conclude
Matt Corker
Grew up in Ontario
Graduated from UBC from Sauder, studied abroad in Chile & Copenhagen
Rower – to cross-train did yoga and spinning; now teach spin and continue to do yoga
Worked for UBC Alumni Relations
Attracted into lululemon athletica – leadership trainer helping great people achieve their goals and live a life they love
Majority of our staff below the age of 40
Inspiration from Dan Pink, coach Susanne Conrad, friends in or previously in fundraising (at all levels)
Putting up hand
Talking to your neighbour
Throwing out ideas
What qualities are you looking for in the next generation of fundraisers?
Which ones are different than the ones you have on your existing staff?
To help make this mean more to you, write out the names of people on your team on a sheet of paper.
“Multi-cultural, politically correct, “green,” don’t worry about threats to their privacy”
This year’s freshman were born in 1992
Write out the generation of each of your staff (A –X – Y- C) or the generation they act like they are from.
Identify which generation you want to see more of in your office. Turn to the person beside you & share. With the larger group.