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Internship Report on
“A Study on Lead Time in Recruitment & Selection Process”
By
HARSHA S
(1CR14MBA17)
Submitted to
VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELGAVI
In partial fulfillment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION,
Under the guidance of
INTERNAL GUIDE EXTERNAL GUIDE
Dr. Priyameet Keer Kaur Anand Mr. Sandeep Kumar Kammula
Faculty, Dept of Management HR Talent Acquisition Team
Studies, CMRIT L&T Infotech
132, AECS LAYOUT IT PARK ROAD,
ITPLBANGALORE-560037
KARNATAKA
2014-2016
CMR INSTITUTE OF TECHNOLOGY
Department of Management Studies and Research Centre
132, AECS Layout, ITPL Main Road, Kundlahalli, Bangalore – 560037
This is to certify that Harsha S bearing USN 1CR14MBA17, is a bonafide student of Master of
Business Administration course of the Institute (2014-2016 Batch), affiliated to Visvesvaraya
Technological University, Belgavi.
Internship report on “A Study on Lead Time in Recruitment and Selection Process” is
prepared by him under the guidance of Dr.Priyameet Kaur Keer Anand, in partial fulfilment of
the requirements for the award of the degree of Master of Business Administration of
Visvesvaraya Technological University, Belagavi, Karnataka.
Signature of the Guide Signature of HOD Signature of Director
Priyameet Kaur Keer Anand Dr. Girish C Dr. C. M. Bhaskar Reddy
Faculty, Head of the Department, Director,
Dept. of MBA Dept. of MBA Dept. of MBA
CMR INSTITUTE OF TECHNOLOGY
Department of Management Studies and Research Centre
132, AECS Layout, ITPL Main Road, Kundlahalli,Bangalore – 560037
DECLARATION
I, HARSHA S (1CR14MBA17), IV Semester student of Department of MBA in CMR Institute
of Technology, hereby declare that the Internship report entitled “A Study on Lead Time in
Recruitment & Selection Process” prepared by me under the guidance of Dr. Priyameet Kaur
Keer Anand , Faculty Department of Management Studies and Research Center, CMR Institute
of Technology and external assistance by Mr. Sandeep Kumar Kammula HR Talent
Acquisition Team L&T Infotech, Bangalore.I also declare that this Internship work is towards
the partial fulfilment of the university regulations for the award of degree of Master of Business
Administration by Visvesvaraya Technological University, Belagavi.I have undergone a summer
project for a period of Ten weeks. I further declare that this project is based on the original study
undertaken by me and has not been submitted for the award of any degree/diploma from any
other University/Institution.
Place: Bangalore
Date: Signature of the Student
ACKNOWLEDGEMENT
I am being a part of this institution I would like to express our immense gratitude towards our
Dr. Sanjay Chatnis, Principal, CMR Institute of Technology for giving me a opportunity and
their and kind support.
Its my pleasure to thank my Dr. C.M. Bhaskar Reddy, Director CMR Institute of Technology
Department of management studies and Research centre for giving me the opportunity to carry
out my the project.
I am very thankful to Dr. Girish C, HOD CMR Institute of Technology Department of
Management Studies and Research for their valuable advice and co-operation for carrying out
the project.
I am very much thankful to Dr. Priyameet Kaur Keer Anand my faculty and guide Department
of Management Studies, who have supported me lot in completing my project through
continuous encouragement and support.
I also thank my external guide Mr. Sandeep Kumar Kammula HR Talent Acquisition Team
L&T Infotech, Bangalore, who has supported in completion of my project.
I thank all other faculty of our Department of Management studies for their continuous support
and co-operation in carrying my project activities
I convey my beloved thanks to my parents, friends and well wishers who are never ending source
of inspiration and support to me.
HARSHA S
USN:-1CR14MBA17
TABLE OF CONTENTS
CHAPTER NO. PARTICULARS PAGE NO.
Executive Summary 1-2
1 Introduction to Internship 3-10
1.1 Introduction 3
1.2 Topic chosen for the Study 4
1.3 Problem Statement 5
1.4 Need for the study 5
1.5 Objectives of the study 6
1.6 Scope for the study 6
1.7 Research Methodology 6-8
1.8 Literature Review 9
1.9 Limitation of the Study 10
2 Industry profile and Company Profile 11-22
2.1 Industry Profile 11-12
2.2 IT Industry In India –History 13
2.3 Company Profile (L&T Infotech, STP, SWOT analysis) 14
2.4 Vision & Values 15
2.5 Industries, Technologies, Strategic alliances & Services 16-19
2.6 Area of Operation 20
2.7 Acquisitions & Subsidiaries 21
2.8 Infrastructure Facility 22
3 Theoretical Background of the study 23-30
3.1 Recruitment 23
3.2 Types of Recruitment 24
3.3 Sources of Recruitment: 25
3.4 Recruitment Process 26
3.5 Selection 27
3.6 Selection Process 28
3.7 Factors affecting selection 28
3.8 Lead time & Key performance indicators 29-30
4 Data analysis and interpretation 31-61
4.21 Chi-Square Test 62-68
5 Findings, suggestions & Conclusion 69-71
5.1 Summary of Findings 69
5.2 Suggestions 70
5.3 Conclusion 71
6 ANNEXURE 72-77
Questionnaire 72-77
7 BIBLOGRAPHY 78
LIST OF TABLES & GRAPH
CHART NO. PARTICULARS PAGE NO.
4.1 Lead time contributes towards business growth 31-32
4.2 Preferable type of hiring to reduce Lead Time 32-33
4.3 Consuming more time in R&S Process 34-35
4.4 Tool used to track the source of the candidate 35-36
4.5 Immediate requirement 37-38
4.6 Number of levels of interviews conducted 38-39
4.7 Job vacancies can be filled in short duration of time 40-41
4.8 Job portals are helpful in getting relevant profiles 41-42
4.9
Recruitment process is different for different grades of
employees
43-44
4.10 Average time taken to recruit employees 44-45
4.11 Average time taken by HR department to recruit a candidate 46-47
4.12 Satisfaction level of employees on R&S process 47-48
4.13 Effectiveness of communication channel 49-50
4.14 E-mail templates in job portals are helpful 50-51
4.15 Requirement can be closed within the SLA 52-53
4.16 Maximum time taken to get approval from top management 53-54
4.17 Impact on SLA 55-56
4.18 Employee Referral is helpful in closing requirement 56-57
4.19 Job portals are helpful in getting more applicants 58-59
4.20 Table showing the most preferable Job Portal 60-61
LIST OF CHARTS
Table No PARTICULARS PAGE NO.
2.5 Industries 16
2.5 Technologies 17
2.5 Strategic alliances & Clients for L&T Infotech 18
2.5 Services 19
2.7 Acquisitions 21
2.7 Subsidiaries 21
3.3 Sources of Recruitment 25
3.4 Recruitment Process 26
3.6 Selection Process 28
3.7 Factors affecting Selection 28
3.8 Key performance indicators 30

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Frount pages.docx.PDF

  • 1. Internship Report on “A Study on Lead Time in Recruitment & Selection Process” By HARSHA S (1CR14MBA17) Submitted to VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELGAVI In partial fulfillment of the requirements for the award of the degree of MASTER OF BUSINESS ADMINISTRATION, Under the guidance of INTERNAL GUIDE EXTERNAL GUIDE Dr. Priyameet Keer Kaur Anand Mr. Sandeep Kumar Kammula Faculty, Dept of Management HR Talent Acquisition Team Studies, CMRIT L&T Infotech 132, AECS LAYOUT IT PARK ROAD, ITPLBANGALORE-560037 KARNATAKA 2014-2016
  • 2. CMR INSTITUTE OF TECHNOLOGY Department of Management Studies and Research Centre 132, AECS Layout, ITPL Main Road, Kundlahalli, Bangalore – 560037 This is to certify that Harsha S bearing USN 1CR14MBA17, is a bonafide student of Master of Business Administration course of the Institute (2014-2016 Batch), affiliated to Visvesvaraya Technological University, Belgavi. Internship report on “A Study on Lead Time in Recruitment and Selection Process” is prepared by him under the guidance of Dr.Priyameet Kaur Keer Anand, in partial fulfilment of the requirements for the award of the degree of Master of Business Administration of Visvesvaraya Technological University, Belagavi, Karnataka. Signature of the Guide Signature of HOD Signature of Director Priyameet Kaur Keer Anand Dr. Girish C Dr. C. M. Bhaskar Reddy Faculty, Head of the Department, Director, Dept. of MBA Dept. of MBA Dept. of MBA
  • 3. CMR INSTITUTE OF TECHNOLOGY Department of Management Studies and Research Centre 132, AECS Layout, ITPL Main Road, Kundlahalli,Bangalore – 560037 DECLARATION I, HARSHA S (1CR14MBA17), IV Semester student of Department of MBA in CMR Institute of Technology, hereby declare that the Internship report entitled “A Study on Lead Time in Recruitment & Selection Process” prepared by me under the guidance of Dr. Priyameet Kaur Keer Anand , Faculty Department of Management Studies and Research Center, CMR Institute of Technology and external assistance by Mr. Sandeep Kumar Kammula HR Talent Acquisition Team L&T Infotech, Bangalore.I also declare that this Internship work is towards the partial fulfilment of the university regulations for the award of degree of Master of Business Administration by Visvesvaraya Technological University, Belagavi.I have undergone a summer project for a period of Ten weeks. I further declare that this project is based on the original study undertaken by me and has not been submitted for the award of any degree/diploma from any other University/Institution. Place: Bangalore Date: Signature of the Student
  • 4. ACKNOWLEDGEMENT I am being a part of this institution I would like to express our immense gratitude towards our Dr. Sanjay Chatnis, Principal, CMR Institute of Technology for giving me a opportunity and their and kind support. Its my pleasure to thank my Dr. C.M. Bhaskar Reddy, Director CMR Institute of Technology Department of management studies and Research centre for giving me the opportunity to carry out my the project. I am very thankful to Dr. Girish C, HOD CMR Institute of Technology Department of Management Studies and Research for their valuable advice and co-operation for carrying out the project. I am very much thankful to Dr. Priyameet Kaur Keer Anand my faculty and guide Department of Management Studies, who have supported me lot in completing my project through continuous encouragement and support. I also thank my external guide Mr. Sandeep Kumar Kammula HR Talent Acquisition Team L&T Infotech, Bangalore, who has supported in completion of my project. I thank all other faculty of our Department of Management studies for their continuous support and co-operation in carrying my project activities I convey my beloved thanks to my parents, friends and well wishers who are never ending source of inspiration and support to me. HARSHA S USN:-1CR14MBA17
  • 5. TABLE OF CONTENTS CHAPTER NO. PARTICULARS PAGE NO. Executive Summary 1-2 1 Introduction to Internship 3-10 1.1 Introduction 3 1.2 Topic chosen for the Study 4 1.3 Problem Statement 5 1.4 Need for the study 5 1.5 Objectives of the study 6 1.6 Scope for the study 6 1.7 Research Methodology 6-8 1.8 Literature Review 9 1.9 Limitation of the Study 10 2 Industry profile and Company Profile 11-22 2.1 Industry Profile 11-12 2.2 IT Industry In India –History 13 2.3 Company Profile (L&T Infotech, STP, SWOT analysis) 14 2.4 Vision & Values 15 2.5 Industries, Technologies, Strategic alliances & Services 16-19 2.6 Area of Operation 20 2.7 Acquisitions & Subsidiaries 21 2.8 Infrastructure Facility 22
  • 6. 3 Theoretical Background of the study 23-30 3.1 Recruitment 23 3.2 Types of Recruitment 24 3.3 Sources of Recruitment: 25 3.4 Recruitment Process 26 3.5 Selection 27 3.6 Selection Process 28 3.7 Factors affecting selection 28 3.8 Lead time & Key performance indicators 29-30 4 Data analysis and interpretation 31-61 4.21 Chi-Square Test 62-68 5 Findings, suggestions & Conclusion 69-71 5.1 Summary of Findings 69 5.2 Suggestions 70 5.3 Conclusion 71 6 ANNEXURE 72-77 Questionnaire 72-77 7 BIBLOGRAPHY 78
  • 7. LIST OF TABLES & GRAPH CHART NO. PARTICULARS PAGE NO. 4.1 Lead time contributes towards business growth 31-32 4.2 Preferable type of hiring to reduce Lead Time 32-33 4.3 Consuming more time in R&S Process 34-35 4.4 Tool used to track the source of the candidate 35-36 4.5 Immediate requirement 37-38 4.6 Number of levels of interviews conducted 38-39 4.7 Job vacancies can be filled in short duration of time 40-41 4.8 Job portals are helpful in getting relevant profiles 41-42 4.9 Recruitment process is different for different grades of employees 43-44 4.10 Average time taken to recruit employees 44-45 4.11 Average time taken by HR department to recruit a candidate 46-47 4.12 Satisfaction level of employees on R&S process 47-48 4.13 Effectiveness of communication channel 49-50 4.14 E-mail templates in job portals are helpful 50-51 4.15 Requirement can be closed within the SLA 52-53 4.16 Maximum time taken to get approval from top management 53-54 4.17 Impact on SLA 55-56 4.18 Employee Referral is helpful in closing requirement 56-57 4.19 Job portals are helpful in getting more applicants 58-59 4.20 Table showing the most preferable Job Portal 60-61
  • 8. LIST OF CHARTS Table No PARTICULARS PAGE NO. 2.5 Industries 16 2.5 Technologies 17 2.5 Strategic alliances & Clients for L&T Infotech 18 2.5 Services 19 2.7 Acquisitions 21 2.7 Subsidiaries 21 3.3 Sources of Recruitment 25 3.4 Recruitment Process 26 3.6 Selection Process 28 3.7 Factors affecting Selection 28 3.8 Key performance indicators 30