This document provides 10 tactics for successful IT implementation including having a clear strategy with goals and vision, empowered leadership to overcome obstacles, effective communication about reasons, actions, actors and timescales, focusing on current business needs over future technologies, tackling all potential barriers, celebrating successes while also addressing failures, measuring business impact and benefit, and continuously reviewing and communicating progress.

1. From strategy to success ...10 smart-tactics for IT implementation

2. A clear strategy Goals Vision Reasons Resources

3. Empowered leadership Overcome obstacles to a achieve goals

4. Communication Reasons Actions Actors Timescales

5. Work in the present Focus on what business needs now Priorities will change Technologies will come and go Don’t over specify

6. Tackle all barriers Technical Competitive Logistical Personnel Legal

7. Lionise successes Amplify success Update progress

8. Welcome failures Communicate failures, but ... ...fix them quicker

9. Measure Measure the business impact Measure the business benefit

10. Review, Renew Don’t sit back It won’t go to plan Review, sustain, promote or sideline

11. Keep communicating Impact Actions Actors Timescales