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From Pricing Management to Value Management:  the Next Big Leap September 23, 2009
Discussion Flow Value Management—What is it?   How is Value Measured in Practical Terms? Business Cases ,[object Object]
….for Market Management
….for Key AccountsHow do you institutionalize Value Management across a business? Wrap-up
Value Capture is usually the missing link… 1. Creating measurable, differential value for the value chain 2. Maximizing the profit captured by the enterprise
Diagnosing Organization Capability:  Value vs. Price Management Value Management T R A N S A C T
Diagnosing Price Capture
Diagnosing Value Capture
Sample Diagnostic Results for an Industrial Mfg Co.
Discussion Flow Value Management—What is it?   How is Value Measured in Practical Terms? Business Cases ,[object Object]
….for Market Management
….for Key AccountsHow do you institutionalize Value Management across a business? Wrap-up
How is value measured? Two Schools of Thought “Value is Relative”- - Perceived Value “Value is Quantifiable”- - Calculated Value Decision to use oneor both dependingon the uniquesituation Value maps Price vs. performance Relative market position Waterfall charts Economic Value Analysis Return on investment Tools Alignment of Price and Value
School #1:  Perceived Value  Premium Higher  Cost Relative Price Lower Cost Average Worse Value Economy Better Value Fair Value Line Inferior				Superior Relative Perceived Value The Value Map shows the position of each competitor in terms of the overall cost versus the overall benefit. 
School #2:  Calculated Value A Value Waterfall is used for estimating the economic value-in-use of solutions.  This tool is most effective when your business has a clear economic advantage over a specific competitor or when you are weighing purchase decision (e.g. as a consumer) $ Variance Benefit vs. CurrentSolution Savings Break Even Current Solution
Discussion Flow Value Management—What is it?   How is Value Measured in Practical Terms? Business Cases ,[object Object]
….for New Product Launch
….for Large, High Stakes ProposalsHow do you institutionalize Value Management across a business? Wrap-up
Case #1:  New Material for Home Insulation 54% of energy in the US is consumed by buildings (residential and commercial) and their construction Department of Energy reports that over 40% of the cost of heating and cooling is lost through uncontrolled leakage through the building envelope Sharp spikes in energy prices in 2008 increased homeowner awareness related to insulation solutions Energy-efficient, or “green” construction is the main trend in the building and construction sector A new technology is available which reduces energy leakage through the building envelope while maintaining or increasing the R value of the insulation in the wall and roof space in conventional homes, relative to traditional fiberglass insulation
 ValueDrivers One Offer.  Four Value Propositions. Scope of enterprise BasicMaterialsManufacturer  ResidentialInsulationManufacturer InsulationInstaller ResidentialHome Builder Homeowner CalculatedTotal cost of ownership over an expanding time frame (2-5 years) CalculatedFair trade on order fulfillment activity performed by distributor in return for appropriate margin and inventory turnover CalculatedApplication training and technical support augmented by cooperative marketing spend and effectiveness CalculatedReturn on investment for labor and material inputs during home construction process leading to maximum retail price capture Perceived Value:  functional and emotional benefits of reliability“My home is ‘green”
Value proposition to the homeowner is clear… “install better insulation in your home and save 25-40% on your monthly energy bill…” Present Value of Future Energy Savings Additional Installed cost of Insulation Elimination of Humidifier  HVACSizing  Variance Cost/Profit vs. Fiberglass Break Even in x months Current Option:  Fiberglass Insulation
…but big problem for the Homebuilder Problem:  homebuilders don’t understand how to cover the costs of better insulation “Build your homes with our insulation….and increase your cost/home?” Raw Material & Installation Costs Elimination of Humidifier  Construction Site Disruption Price Markup on House HVAC Sizing  Extra Ventilation  Variance Cost/Profit vs. Fiberglass Profit Break Even Current Option:  Fiberglass Insulation Homebuilders select and install the majority of insulation used in homes across North America!
Case #2:  Beyond Hot & Cold:  Ideal Home Environment Launch ,[object Object]
‘Bolt-on’ air cleaner
Integrated air cleaner
$1400 MSRPSolution ,[object Object]
99.98% efficient at 0.1 microns
Removes the flu virus!
Highest available CleanAir Delivery Rate (CADR)CleanEffectstm CADR Room Air Purifier Typical HVAC System Electronic Air Cleaner Clean Air Technology Clean Air is a Big Deal ,[object Object]
20M with asthma

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From Pricing Management To Value Managementv3

  • 1. From Pricing Management to Value Management: the Next Big Leap September 23, 2009
  • 2.
  • 4. ….for Key AccountsHow do you institutionalize Value Management across a business? Wrap-up
  • 5. Value Capture is usually the missing link… 1. Creating measurable, differential value for the value chain 2. Maximizing the profit captured by the enterprise
  • 6. Diagnosing Organization Capability: Value vs. Price Management Value Management T R A N S A C T
  • 9. Sample Diagnostic Results for an Industrial Mfg Co.
  • 10.
  • 12. ….for Key AccountsHow do you institutionalize Value Management across a business? Wrap-up
  • 13. How is value measured? Two Schools of Thought “Value is Relative”- - Perceived Value “Value is Quantifiable”- - Calculated Value Decision to use oneor both dependingon the uniquesituation Value maps Price vs. performance Relative market position Waterfall charts Economic Value Analysis Return on investment Tools Alignment of Price and Value
  • 14. School #1: Perceived Value Premium Higher Cost Relative Price Lower Cost Average Worse Value Economy Better Value Fair Value Line Inferior Superior Relative Perceived Value The Value Map shows the position of each competitor in terms of the overall cost versus the overall benefit. 
  • 15. School #2: Calculated Value A Value Waterfall is used for estimating the economic value-in-use of solutions.  This tool is most effective when your business has a clear economic advantage over a specific competitor or when you are weighing purchase decision (e.g. as a consumer) $ Variance Benefit vs. CurrentSolution Savings Break Even Current Solution
  • 16.
  • 18. ….for Large, High Stakes ProposalsHow do you institutionalize Value Management across a business? Wrap-up
  • 19. Case #1: New Material for Home Insulation 54% of energy in the US is consumed by buildings (residential and commercial) and their construction Department of Energy reports that over 40% of the cost of heating and cooling is lost through uncontrolled leakage through the building envelope Sharp spikes in energy prices in 2008 increased homeowner awareness related to insulation solutions Energy-efficient, or “green” construction is the main trend in the building and construction sector A new technology is available which reduces energy leakage through the building envelope while maintaining or increasing the R value of the insulation in the wall and roof space in conventional homes, relative to traditional fiberglass insulation
  • 20. ValueDrivers One Offer. Four Value Propositions. Scope of enterprise BasicMaterialsManufacturer ResidentialInsulationManufacturer InsulationInstaller ResidentialHome Builder Homeowner CalculatedTotal cost of ownership over an expanding time frame (2-5 years) CalculatedFair trade on order fulfillment activity performed by distributor in return for appropriate margin and inventory turnover CalculatedApplication training and technical support augmented by cooperative marketing spend and effectiveness CalculatedReturn on investment for labor and material inputs during home construction process leading to maximum retail price capture Perceived Value: functional and emotional benefits of reliability“My home is ‘green”
  • 21. Value proposition to the homeowner is clear… “install better insulation in your home and save 25-40% on your monthly energy bill…” Present Value of Future Energy Savings Additional Installed cost of Insulation Elimination of Humidifier HVACSizing Variance Cost/Profit vs. Fiberglass Break Even in x months Current Option: Fiberglass Insulation
  • 22. …but big problem for the Homebuilder Problem: homebuilders don’t understand how to cover the costs of better insulation “Build your homes with our insulation….and increase your cost/home?” Raw Material & Installation Costs Elimination of Humidifier Construction Site Disruption Price Markup on House HVAC Sizing Extra Ventilation Variance Cost/Profit vs. Fiberglass Profit Break Even Current Option: Fiberglass Insulation Homebuilders select and install the majority of insulation used in homes across North America!
  • 23.
  • 26.
  • 27. 99.98% efficient at 0.1 microns
  • 29.
  • 31. Indoor Air 5x worse than Outdoor Air (EPA study)
  • 32.
  • 34.
  • 35. “The enemy” x Us???? x x price x Relative perceived performance Case #3: Large, high stakes proposal What is the slope of the line for this particular customer scenario? “How does the customer decision making team weigh price vs. non-price decision drivers” How do we assess our “Relative Perceived Performance” for this deal? “What are the non-price decision drivers?” and “What is the relative importance of each decision driver?” How will price be measured by the customer on decision day? “How will the customer evaluate pricing at the moment of truth?”
  • 36. What is the process for acquiring the insight to achieve the right(eous) price? Listening Event
  • 37. Do we understand Big Helicopter Co. ’ s needs? Relationship/Trust 5% Acquisition Cost 50% Engagement Process The details behind the decision drivers at Big 5% Helicopter Co. … . Capability to bring Which means .. Need … new technology 15% Price Cost = price/unit would be willing to consider impact of significant , … Risk Assurance quantifiable issues related to cost - in - use 25% Risk Assurance Technical support needs to be focused on improving the quality o f prototype testing prior to deployment on the new helicopter plat form. Development of mutually agreed test methodology will go a long w ay Absolutes = Product performance and quality toward reducing Big Helicopter Co.. s risk. Must address personal ’ risk s of the buying team as well backup support. ’ — Capability to bring new New technology needs to add saleable features to Big Helicopter ‘ ’ 23 Inc. s products or cost reductions in their process. Being active an d ’ technology involved in cutting edge research has huge perceptual value. Engagement Process Huge issue. They would like a supplier that can explain their systemic approach to full scale implementation. Also, having a dedicated team to support Big Helicopter Co.’s. s team is key. Team members must ’ have been around the block with respect to rotary wing industry. ‘ ’ Relationship and Trust Critical to know who key management are on ongoing basis would — be important to make commitment to executive review on semi - annual basis meetings probably need to be hosted at Big Helicopter Co.. s … ’ European HQ s ’ 24 Share your analysis with the customer…
  • 38. Outcomes of a typical ‘Listening Event’… Ratio of price vs. non-price drivers is almost always quantified “They tell us the slope of their fair value line” The non-price decision drivers are characterized in detail and the relative weights are quantified rigorously “They tell us what their critical non-price decision drivers and trade-offs will be at deal time” They specify the relative importance of list price versus other price values (such as payment terms, currency of payment, etc.) “They tell us how price will likely be evaluated down to the last detail” x “They tell us how to win without leaving money on the table or over-engineering our value proposition” x price x x x performance
  • 39.
  • 41. ….for Key AccountsHow do you institutionalize Value Management across a business? Wrap-up
  • 42. 1 Capability  6 Competencies Value Management 6 Competencies 1 Capability Value Proposition Development Value Chain Analysis To ensure that the positioning of our products and services results in the optimum price/benefit equation relative to competitive alternatives Customer Needs Assessment Perceived Value Tailored Offers Economic Value
  • 43. Mapping VM Capability to individual roles and competencies…
  • 44.
  • 46. ….for Key AccountsHow do you institutionalize Value Management across a business? Wrap-up
  • 47. Contact Information Brian Sharp brian.sharp@kalypso.com 919.428.4495
  • 49. www.kalypso.com 9/23/2009 The Kalypso Difference Kalypso is a consulting firm focused exclusively on innovation. Our people are leading business professionals who combine experience in select industries with product and process innovation expertise.
  • 50. www.kalypso.com 9/23/2009 Kalypso Capabilities Our services are designed to help companies become more innovative and provide a systemic view of new product & service development.