Position Travel Counsellors had strong growth in 2011, becoming the fastest growing travel agent again and maintaining its position as the only home-based travel agents in the top 50 companies. The market performance data showed overall turnover was up 0.4% in the first half of 2012 due to more flights but overall passengers were down 5%. Direct sales were down 1% and retail sales dropped 11%. Specific country and regional data showed increases for Turkey, Spain, USA and Portugal but decreases for Greece, France and the Dutch Caribbean. For the second half of 2012 and 2013, overall turnover declined 5% and passengers fell 9% with double-digit decreases for several European countries and regions. The company ambitions for 2011-2015 include growing to 110